Mazda Technical Service Bulletins for Australian RX8s
#1
Mazda Technical Service Bulletins for Australian RX8s
Does anyone have any idea where I can obtain the Mazda RX8 Technical Service Bulletins (TSBs) for the Australian market?
I am currently in the process of troubleshooting all the problems in my RX8 that may need servicing/replacement since I am still in the warranty period.
I do have copies and copies of the North American ones and so far they've proven to be REALLY useful and informative.
Very useful when you are trying to get the dealer/service people to verify the problems in your car.
I am currently in the process of troubleshooting all the problems in my RX8 that may need servicing/replacement since I am still in the warranty period.
I do have copies and copies of the North American ones and so far they've proven to be REALLY useful and informative.
Very useful when you are trying to get the dealer/service people to verify the problems in your car.
#2
Try here Andy. http://www.mazdaforum.com/recalls-and-tsbs/tsb.htm
#4
Try here Andy. http://www.mazdaforum.com/recalls-and-tsbs/tsb.htm
#5
Here is a very useful list of TSBs that I've found online:
http://www.finishlineperformance.com/rx8/bulletins.html
I am able to verify my auto level sensor problem and the driver's side squeaking problem from these TSBs
A lot to go thru, but worth it IMHO
#6
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No, its not about keeping quiet if you are entitled to replacement and upgrades under warranty. But sometimes people look for problems that arent really there just in order to get things done for free. If you have a problem, and car is still under warranty and you have no modifications done that may relate to the existance of the problem, I dont see why the dealer wont do the job under warranty.
I would say 99% of us got the upgrades and a lot of work performed under warranty once we expressed our problems.. I even had my dealer do a check on my car the week my warranty ended in order to find anything that may have needed fixing..
I would say 99% of us got the upgrades and a lot of work performed under warranty once we expressed our problems.. I even had my dealer do a check on my car the week my warranty ended in order to find anything that may have needed fixing..
#8
New Member
Andrew you made it sounds like highly classified confidential government information.
Revolver, would you like to clip in? I am legally challenged as you are mechanically challenged
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#9
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Clip into what??
I'm thinking you face many challenges Taka, hahaha...
As for the whole copyright thing for TSB's, it's not really my area but I suppose they can mark their own document copyright and prosecute unauthorised publication if they want to. I'd suggest that would be commercially unwise, as such an action would only serve to draw attention to the problem they didn't want advertised in the first place.
I think the simple fact is that this kind of widely distributed info is very difficult for a large organisation to keep confidential.
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I'm thinking you face many challenges Taka, hahaha...
As for the whole copyright thing for TSB's, it's not really my area but I suppose they can mark their own document copyright and prosecute unauthorised publication if they want to. I'd suggest that would be commercially unwise, as such an action would only serve to draw attention to the problem they didn't want advertised in the first place.
I think the simple fact is that this kind of widely distributed info is very difficult for a large organisation to keep confidential.
#10
Hmmmmmm.........
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Freedom of information has nothing to do with copyright. If someone copyrights information you aren't allowed to reuse, copy, distribute, etc without express permission. Mazda Australia issue their copyrighted TSBs to DEALERs only with the express instruction that they are copyright material and aren't to be diseminated.
ALso be aware that the US TSBs do not apply here (Left hand drive cars, different ECU, flash, etc) and Aus dealers have absolutely no to do any work identified in them.
Revolvers, while I agree with you, it would also be commercially unwise for a dealer to start diseminating them when it could cause them to loose their dealership franchise. Hence they dont.
Remember also that the US TSB's are only made available by a few US dealers, not Mazda North America.
ALso be aware that the US TSBs do not apply here (Left hand drive cars, different ECU, flash, etc) and Aus dealers have absolutely no to do any work identified in them.
Revolvers, while I agree with you, it would also be commercially unwise for a dealer to start diseminating them when it could cause them to loose their dealership franchise. Hence they dont.
Remember also that the US TSB's are only made available by a few US dealers, not Mazda North America.
#11
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Given Mazda's less than savoury recent record of 'hiding' widespread faults in various models to avoid recalls (I'm paraphrasing, perhaps unfairly, but you'll all have read the media reports I'm adverting to), I can well appreciate that this is a sensitive issue for them.
#12
Super Moderator
Andrew is spot on here.. I my time at Marzda, TSB's are NOT for Public/Customer viewing, they are for Mazda Dealers ONLY....
I do not know about copyright infringements or prosecution though...I have never heard of it occurring.
When we got TSB's, the SM and a few techs would read them and then into a folder and in a cupboard...to be referred to later.
Revolver, What "less than savory' record are you referring to with ALL the widespread faults and recalls...?
No manufacturer can run away from a safety recall... if it is not safety related there is no obligation to notify any car owner (any make) of updated parts or repairs, it is the owners responsibility to touch base with their dealer not the other way around.
I do not know about copyright infringements or prosecution though...I have never heard of it occurring.
When we got TSB's, the SM and a few techs would read them and then into a folder and in a cupboard...to be referred to later.
Revolver, What "less than savory' record are you referring to with ALL the widespread faults and recalls...?
No manufacturer can run away from a safety recall... if it is not safety related there is no obligation to notify any car owner (any make) of updated parts or repairs, it is the owners responsibility to touch base with their dealer not the other way around.
#13
Wouldn't it be better for Mazda to be more transparent with its customers by having the TSBs released for public?
It would be good for someone who's not mechanically inclined (i.e. me) to be able to identify issues that are found on the car.
This would save me the trouble of having to book in the car for servicing/warranty assessment everytime I come across a problem whilst driving the car.
It would be good for someone who's not mechanically inclined (i.e. me) to be able to identify issues that are found on the car.
This would save me the trouble of having to book in the car for servicing/warranty assessment everytime I come across a problem whilst driving the car.
#14
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Well thats why you have public forums, and clubs to assist you if you want to learn more..
Basically that would mean every single dealer, every single car make, every single model car should have bulletins released. If you feel something is wrong - you tell them. It shouldnt be hard to notice something different. And even if you had a TSB that had something to do with a complex issue regarding the engine that wouldnt be noticed otherwise by a mechanic - what use would it be anyway? Now, it really comes down to having a reliable dealer who would notice if your car has a problem... I suppose that is the defining line really!
Basically that would mean every single dealer, every single car make, every single model car should have bulletins released. If you feel something is wrong - you tell them. It shouldnt be hard to notice something different. And even if you had a TSB that had something to do with a complex issue regarding the engine that wouldnt be noticed otherwise by a mechanic - what use would it be anyway? Now, it really comes down to having a reliable dealer who would notice if your car has a problem... I suppose that is the defining line really!
#15
New Member
On the other hand, it makes an absolute panic and devalue their product if they put out all the obscure TSB there is in one model...... it won't happen in any car and attracts a lot of unnecessary repair.
But Kall is right. This forum is so good and I doubt we are missing any TSB
But Kall is right. This forum is so good and I doubt we are missing any TSB
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#16
Hmmmmmm.........
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OK I will reiterate a point "...or so I have been told." I never said that mazda HAD persued anyone, just that I had been told they do. Personally I took this as Mazda flexing their corporate muscle and threatening lil ol dealers to not diseminate.
#17
Super Moderator
Yeah, I am really surprised that MMC Japan has not forced those few US Mazda Dealers (through MNAO) from transmitting their TSB's on-line for public viewing.
Just to throw this out there, could you imagine the amount (mountain) of "Inquiries" a dealer service department would receive if TSB were made available to the public.
I can assure you from a Dealers point of view Warranty work of any kind does not make them money, it just covers costs.
Just to throw this out there, could you imagine the amount (mountain) of "Inquiries" a dealer service department would receive if TSB were made available to the public.
I can assure you from a Dealers point of view Warranty work of any kind does not make them money, it just covers costs.
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