Dealerships Rant
#27
Some of the people in this post have had issues, Footman had to come back because we had the wrong part shipped to us, Rotary Mike had brake issues with the KVR front rotors we put on his car. In both cases they were totally understanding and we rectified the situations with no additional costs to each. Overall these people must be more than satisfied with the dealer treatment, and a lot of others because we are the number one Mazdaspeed dealer in Canada, and these parts have been sold, installed or shipped all across Canada.
This was nothing to do with any particular dealer, Im just fed-up with every time I get my 8 serviced something seem to go wrong. The worst thing that ever happened at my two GM dealerships (3 GTP's, Vibe, G5 and over the past 12 years) is they were hour or two late on pick-up times on a few occasions and GM the one in trouble. Like I said originally it just a run of bad luck but I am really getting a bad vibe, no pun intended.
P.S. The above mention issue are not the only times.
#28
Update:
my email to the dealer:
Hi,
I was in last evening about the oil leaking from my RX-8 after getting service, but the oil on my garage floor looks like a lot more than what you explained to me. See attached photo.(same photo as the start of the tread)
As you can see there are two stains I only drove the car three times since getting it service. Just wondering if the detailing was done first and that's the reason no one noticed all this oil and how it pooled under the engine cover grommets if this was a simple spill or overflow from the oil change as was explained to me.
The cigarette package is for the scale.
this was their response:
I was not dealing with you but I did check into the concern this morning. The detail is always done after the service. If you would like to come in we can give a jug of shampoo to clean the oil off the garage floor and try to clean off whatever oil is left in the subframe.
my email to the dealer:
Hi,
I was in last evening about the oil leaking from my RX-8 after getting service, but the oil on my garage floor looks like a lot more than what you explained to me. See attached photo.(same photo as the start of the tread)
As you can see there are two stains I only drove the car three times since getting it service. Just wondering if the detailing was done first and that's the reason no one noticed all this oil and how it pooled under the engine cover grommets if this was a simple spill or overflow from the oil change as was explained to me.
The cigarette package is for the scale.
this was their response:
I was not dealing with you but I did check into the concern this morning. The detail is always done after the service. If you would like to come in we can give a jug of shampoo to clean the oil off the garage floor and try to clean off whatever oil is left in the subframe.
Last edited by RXeckless; 10-23-2009 at 04:41 PM.
#29
#30
I think sometimes people have unrealistic expectations of what a dealership does compared to any other shop. To many it's a magic black box from which they expect perfection as the output. Yes you're paying for the job to be done right, but stuff happens. Most dealership mechanics are not rich people due to their talents. If they were so especially talented they would be doing something that made more money. Think back to high school, which kids ended up going into that line of work? I'm not trying to say there aren't great mechanics out there (or sound like a snob), but I'm trying to provide context to the issues.
I don't see why one can't take their car to a independent mechanic. Cars are cars, you don't need a rotary expert to perform typical work. If you want control over an issue do it yourself. I hate taking a car to get the oil changed and waiting around. I can do it myself in half the time and I don't have to worry about mistakes from a bored highschool kid earning minimum wage, who's on their 30th oil change of the day.
I don't see why one can't take their car to a independent mechanic. Cars are cars, you don't need a rotary expert to perform typical work. If you want control over an issue do it yourself. I hate taking a car to get the oil changed and waiting around. I can do it myself in half the time and I don't have to worry about mistakes from a bored highschool kid earning minimum wage, who's on their 30th oil change of the day.
I dont want to toot my own horn or anything, but in highschool i could have taken any path i wanted. I was in all the university level courses. I was even pushed into a gifted math class one year. did great in art when i applied myself...but a few pretty girls and i lost interest in the class. lol. computer programing, no problem. 90%s all around. anyways, my point is, i, and many other automotive service technicians have many choices and paths. we arent all highschool drop outs because we work at a job where we get grease on our hands. we choose it. for me, its a passion for cars. others see that its only a 3 year certification (and you work the entire time) that ends in a relatively high paying job where you are payed proportionately to how hard you work and how thorough you are at it (assuming there is enough work there for you).
i went into this not actually knowing what techs made. after working in a few different shops over the past few years i've met quite a few technicians that seem to have alot of fancy/expensive hobbies. boats with twin 502 chevy engines. a fleet of snowmobiles for the winter. 7000 dollar mountain bikes that they just toss in the back of their 2500 dodge pickup daily driver. and thats just one example.
so before you offend people, think man. people have choices and dont fail into being an automotive service technician. you have to work at it. there are underachievers in any feild. you also cant lump in jiffy lube employees with automotive service technicians...that seems to be where you've formed this opinion from.
and after all this...what do you do? huh? why are you on such a high horse, looking down at all us grease monkeys?
/rant
as for your comment about independants. figure this. it seems that at least once a month we get an rx8 towed in from an independant shop or different dealership that has flooded an rx8. that shows how little they know about them. right now at my work we have an rx8 sleeping over that is running only on one coil. yes, only one coil. i tested this myself and didnt quite beleive it. however, it is in fact running (and actually driving pretty well) on only the front trailing coil. and guess what, every mechanic in the shop has had to move this thing. and still, its not flooded. truth is. we know what we are doing when it comes to rx8s. we know what not to do and what to look for when one comes in with an engine problem. independants dont. plain and simple.
Last edited by rotarygreg; 10-23-2009 at 07:43 PM.
#32
hmmmm..... if the Renesis put out 300 ponies, and the 8 came in 600-700lbs lighter, then you would start to be able to classify it as exotic. primarily, something that is within the cost range of a good percentage of teenagers these days... can never be caled an exotic
#33
i like the way this part of yoru post started but it went south very quickly. i take extreme offense to that. i know i know, its your opinion (albeit a naive one) and i shouldnt take offense to it. but it just rubs me the wrong way.
I dont want to toot my own horn or anything, but in highschool i could have taken any path i wanted. I was in all the university level courses. I was even pushed into a gifted math class one year. did great in art when i applied myself...but a few pretty girls and i lost interest in the class. lol. computer programing, no problem. 90%s all around. anyways, my point is, i, and many other automotive service technicians have many choices and paths. we arent all highschool drop outs because we work at a job where we get grease on our hands. we choose it. for me, its a passion for cars. others see that its only a 3 year certification (and you work the entire time) that ends in a relatively high paying job where you are payed proportionately to how hard you work and how thorough you are at it (assuming there is enough work there for you).
i went into this not actually knowing what techs made. after working in a few different shops over the past few years i've met quite a few technicians that seem to have alot of fancy/expensive hobbies. boats with twin 502 chevy engines. a fleet of snowmobiles for the winter. 7000 dollar mountain bikes that they just toss in the back of their 2500 dodge pickup daily driver. and thats just one example.
so before you offend people, think man. people have choices and dont fail into being an automotive service technician. you have to work at it. there are underachievers in any feild. you also cant lump in jiffy lube employees with automotive service technicians...that seems to be where you've formed this opinion from.
and after all this...what do you do? huh? why are you on such a high horse, looking down at all us grease monkeys?
/rant
as for your comment about independants. figure this. it seems that at least once a month we get an rx8 towed in from an independant shop or different dealership that has flooded an rx8. that shows how little they know about them. right now at my work we have an rx8 sleeping over that is running only on one coil. yes, only one coil. i tested this myself and didnt quite beleive it. however, it is in fact running (and actually driving pretty well) on only the front trailing coil. and guess what, every mechanic in the shop has had to move this thing. and still, its not flooded. truth is. we know what we are doing when it comes to rx8s. we know what not to do and what to look for when one comes in with an engine problem. independants dont. plain and simple.
I dont want to toot my own horn or anything, but in highschool i could have taken any path i wanted. I was in all the university level courses. I was even pushed into a gifted math class one year. did great in art when i applied myself...but a few pretty girls and i lost interest in the class. lol. computer programing, no problem. 90%s all around. anyways, my point is, i, and many other automotive service technicians have many choices and paths. we arent all highschool drop outs because we work at a job where we get grease on our hands. we choose it. for me, its a passion for cars. others see that its only a 3 year certification (and you work the entire time) that ends in a relatively high paying job where you are payed proportionately to how hard you work and how thorough you are at it (assuming there is enough work there for you).
i went into this not actually knowing what techs made. after working in a few different shops over the past few years i've met quite a few technicians that seem to have alot of fancy/expensive hobbies. boats with twin 502 chevy engines. a fleet of snowmobiles for the winter. 7000 dollar mountain bikes that they just toss in the back of their 2500 dodge pickup daily driver. and thats just one example.
so before you offend people, think man. people have choices and dont fail into being an automotive service technician. you have to work at it. there are underachievers in any feild. you also cant lump in jiffy lube employees with automotive service technicians...that seems to be where you've formed this opinion from.
and after all this...what do you do? huh? why are you on such a high horse, looking down at all us grease monkeys?
/rant
as for your comment about independants. figure this. it seems that at least once a month we get an rx8 towed in from an independant shop or different dealership that has flooded an rx8. that shows how little they know about them. right now at my work we have an rx8 sleeping over that is running only on one coil. yes, only one coil. i tested this myself and didnt quite beleive it. however, it is in fact running (and actually driving pretty well) on only the front trailing coil. and guess what, every mechanic in the shop has had to move this thing. and still, its not flooded. truth is. we know what we are doing when it comes to rx8s. we know what not to do and what to look for when one comes in with an engine problem. independants dont. plain and simple.
#34
My 8 looks like a Smurf
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Be careful when tightening them though. I over-torqued one by accident and it broke in half right in the caliper. Took a long time to get that out. since the ball bearing was stuck right at the edge in the caliper. We had to drill out the bearing so that we could get the extractor in there.
#35
hmmmm..... if the Renesis put out 300 ponies, and the 8 came in 600-700lbs lighter, then you would start to be able to classify it as exotic. primarily, something that is within the cost range of a good percentage of teenagers these days... can never be caled an exotic
A good mechanic is worth his or her weight in gold.
#36
Most dealership mechanics are not rich people due to their talents. If they were so especially talented they would be doing something that made more money. Think back to high school, which kids ended up going into that line of work? I'm not trying to say there aren't great mechanics out there (or sound like a snob), but I'm trying to provide context to the issues.
#37
I think you've had some bad luck, but ultimately mistakes happen. Calling it a "dealership problem" is likely excessive. Dealerships employ a number of different mechanics, so an individual made a mistake. They also employ people of different skills. eg. One person may be less skilled and perform more basic maintenance, etc. while another may handle engine/tranny problems.
Dealerships pay their mechanics based on piece work. In other words they are paid a flat rate to do a job. Let's say they budget a brake job at 2 hours. If the mechanic gets it done in 1 hour then they've effectively made more money because they can now do another job. If they get it done in 3 hours they lose money and their children may go without a meal.
I think sometimes people have unrealistic expectations of what a dealership does compared to any other shop. To many it's a magic black box from which they expect perfection as the output. Yes you're paying for the job to be done right, but stuff happens. Most dealership mechanics are not rich people due to their talents. If they were so especially talented they would be doing something that made more money. Think back to high school, which kids ended up going into that line of work? I'm not trying to say there aren't great mechanics out there (or sound like a snob), but I'm trying to provide context to the issues.
I don't see why one can't take their car to a independent mechanic. Cars are cars, you don't need a rotary expert to perform typical work. If you want control over an issue do it yourself. I hate taking a car to get the oil changed and waiting around. I can do it myself in half the time and I don't have to worry about mistakes from a bored highschool kid earning minimum wage, who's on their 30th oil change of the day.
Dealerships pay their mechanics based on piece work. In other words they are paid a flat rate to do a job. Let's say they budget a brake job at 2 hours. If the mechanic gets it done in 1 hour then they've effectively made more money because they can now do another job. If they get it done in 3 hours they lose money and their children may go without a meal.
I think sometimes people have unrealistic expectations of what a dealership does compared to any other shop. To many it's a magic black box from which they expect perfection as the output. Yes you're paying for the job to be done right, but stuff happens. Most dealership mechanics are not rich people due to their talents. If they were so especially talented they would be doing something that made more money. Think back to high school, which kids ended up going into that line of work? I'm not trying to say there aren't great mechanics out there (or sound like a snob), but I'm trying to provide context to the issues.
I don't see why one can't take their car to a independent mechanic. Cars are cars, you don't need a rotary expert to perform typical work. If you want control over an issue do it yourself. I hate taking a car to get the oil changed and waiting around. I can do it myself in half the time and I don't have to worry about mistakes from a bored highschool kid earning minimum wage, who's on their 30th oil change of the day.
Everyone made mistakes. When a mechanic made one, it may harm your car and your life. When a "high pay ceo" type made mistakes, its your life savings. They are both bad, albeit for mechanics at least we have dealerships who stand up on their mistakes and corrects it (e.g Scarboro Mazda). Those ******** working for ibanks? None. nada.
Modern society has grown in complexity on many things. Cars are one of them. And a lot of us has to depend on other individuals who are trained in those skills. There is nothing wrong with that. If you have good mechanics skills, good for you. There are others who don't, and will trust trained and certified mechanics to do that. I have my respect to people with skills and professionalism, not based on just how much they earn.
Moreover, I've see way more croaks and ******** with millions salaries in large financial institutions in my line of work than people who sweat and bleed in their profession.
I don't judge a man's value on his salary and education. I see on his work output and dedication to his work. A highschool graduate mechanics admitting mistakes and correct it is much better than a phD financial engineering Financial Product VP who keep cranking out junk funds and risks public money for their own desire to bonuses.
#38
hmmmm..... if the Renesis put out 300 ponies, and the 8 came in 600-700lbs lighter, then you would start to be able to classify it as exotic. primarily, something that is within the cost range of a good percentage of teenagers these days... can never be caled an exotic
#40
I suppose I can see how one would be offended so I will apologize. I did use harsher termonology to make a point, partially because I think many people have unrealistic expectations. I do wish to make a few clairfying remarks.
Greg, I will point out that while many of my words weren't chosen as carefully as they should have been, the lack of the work "all" was very deliberate. It's like anything, the normal distribution curve or a variation of it usually applies. My comments were based on my impression of a good sample of individuals based on work experience. That said, just because someone goes a certain direction in life doesn't mean that one is better or worse than another. Neither are most types of skill sets better than others. Based on Al's comments it sounds things may be different domestic vs. Mazda. For the record I do not consider myself "especially talented" and I don't have a high powered job or large income. That said, I think it's intellectually dishonest to ignore certain corelations between some things.
As for independants, I've owned a rotary powered vehicle for a number of number of years and I did less of my own work in the beginning, so while I may not have a terrific sample to pull from, I've never run into any issues. Perhaps one simply needs to be careful/lucky?
I'll shutup now.
Greg, I will point out that while many of my words weren't chosen as carefully as they should have been, the lack of the work "all" was very deliberate. It's like anything, the normal distribution curve or a variation of it usually applies. My comments were based on my impression of a good sample of individuals based on work experience. That said, just because someone goes a certain direction in life doesn't mean that one is better or worse than another. Neither are most types of skill sets better than others. Based on Al's comments it sounds things may be different domestic vs. Mazda. For the record I do not consider myself "especially talented" and I don't have a high powered job or large income. That said, I think it's intellectually dishonest to ignore certain corelations between some things.
As for independants, I've owned a rotary powered vehicle for a number of number of years and I did less of my own work in the beginning, so while I may not have a terrific sample to pull from, I've never run into any issues. Perhaps one simply needs to be careful/lucky?
I'll shutup now.
Last edited by Snrub; 10-26-2009 at 08:31 PM.
#41
I suppose I can see how one would be offended so I will apologize. I did use harsher termonology to make a point, partially because I think many people have unrealistic expectations. I do wish to make a few clairfying remarks.
Greg, I will point out that while many of my words weren't chosen as carefully as they should have been, the lack of the work "all" was very deliberate. It's like anything, the normal distribution curve or a variation of it usually applies. My comments were based on my impression of a good sample of individuals based on work experience. That said, just because someone goes a certain direction in life doesn't mean that one is better or worse than another. Neither are most types of skill sets better than others. Based on Al's comments it sounds things may be different domestic vs. Mazda. For the record I do not consider myself "especially talented" and I don't have a high powered job or large income. That said, I think it's intellectually dishonest to ignore certain corelations between some things.
As for independants, I've owned a rotary powered vehicle for a number of number of years and I did less of my own work in the beginning, so while I may not have a terrific sample to pull from, I've never run into any issues. Perhaps one simply needs to be careful/lucky?
I'll shutup now.
Greg, I will point out that while many of my words weren't chosen as carefully as they should have been, the lack of the work "all" was very deliberate. It's like anything, the normal distribution curve or a variation of it usually applies. My comments were based on my impression of a good sample of individuals based on work experience. That said, just because someone goes a certain direction in life doesn't mean that one is better or worse than another. Neither are most types of skill sets better than others. Based on Al's comments it sounds things may be different domestic vs. Mazda. For the record I do not consider myself "especially talented" and I don't have a high powered job or large income. That said, I think it's intellectually dishonest to ignore certain corelations between some things.
As for independants, I've owned a rotary powered vehicle for a number of number of years and I did less of my own work in the beginning, so while I may not have a terrific sample to pull from, I've never run into any issues. Perhaps one simply needs to be careful/lucky?
I'll shutup now.
If you mean correlations of "job title and education level", the of course most mechanics will have more cases of lower education level than a VP in finance.
However, thats not what you mean. In your original text, this is what you really meant:
Yeah right. You are not being dishonest. You are just plain snobbish and arrogant.
I hope you do everything in life by yourself since most normal persons having normal jobs are not rich - hence can haz no talentz the sux0r. See what University they goes to? U of T? A Canadian University? Oh my god they must suck. Instead, people who stay in Canada sucks 'cause if they don't suck, who would have stayed in a place where its so god damn cold for 1/3 of the year!
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