why is rx8 so weak????? i was worried about my car which would probably have the stall problem and lack of power, and eventually it happened to me just tonight!!!!stalled twice at light, it wasnt hard to restart it maybe because i have done recall already; i cant believe what just happened to me, thought i loved my car enough to let it last longer, but still, my 8 with only 44km, are facing the engine replacement. i dont know yet what i would do, i will see whats gonna happen tomorrow when i am at the dealer. hope i am lucky, at least i know this guy who is the manager there, hope he could help me a little bit.....
i am just so frustrated.

 

Damn really? I have 39k, kms. I just signed the papers to keep my 8 (lease finished) today, hope mine doesn't blow up...

 

So it just happened all of a sudden?? Do you know if they replaced the spark plugs on the recall?

 

Nate340 - I stand corrected!

From www.mazda.ca

1998 - 2006 Models (Except Tribute, and B-Series)
Basic Coverage - 36/80
Service Adjustment - 12/20
Powertrain - 60/100
Perforation - 60
Emission - 96/128
Safety - 60/100
OE Battery - 36/unlimited

Phew.... Zoom Zoom until the lease is up.

Is Mazda Canada covering the engine mounts under general warranty?

"The basic warranty for Mazda vehicles covers all parts found to be factory defective for 36 Months or 80,000 km (60,000 km for the B-Series)"

I would say these mounts are defective if they fail.

Has anyone come up with a complete parts check list to go into the dealer just before 80K?

I did that with my Talon - worked great - but then Chrysler apparently pays their dealers for warranty work where as Mazda seems to screw dealers.

From what I understand talking to a few service managers is they really don't like warranty work as they tend not to get much $$

I find it really funny how most dealers treat customers regarding service, if in fact the service departments are the highest profit centres in the company.

Of course there are exceptional cases, and dealers that will go the extra mile - but a sweeping generalisation based on my experience has been nothing but resentment, distrust, and to not sugar coat it - general lack of professionalism and caring.

They just don't seem to give a F*%!k

Take rotten42 - unless the car has proven signs of abuse beyond what they consider normal, Mazda should be bending over backwards to help him.
The fact that they don't - means that this one experience with one person can have great consequences to sales. Never underestimate the power of a testimonial.

Dealers may bock - Enthusiasts expect too much - they bought a mazda, not a ferrari.

I had a 90 Integra and even though it was Acura's entry level car - never was I treated any differently than the guy who pulled up in an NSX.

I have a friend with a sooby - and he will be buying another for the simple reason that he gets great service at the dealers. And he just has a base impreza - not an Sti.

The really crappy thing about the incompetence of dealers, and the time it takes for them to fix things is really compounded by the fact that unless you purchased the MAP - Mazda Added Protection - you are SOL for a loaner.

If you don't have MAP - it is either up to the dealer to sympathise with your situation and give you a loaner (which to downtown mazda's credit I was offered - although not another RX-8), or you have to make arrangements with the mazda DPSM to get Mazda Canada to cover the cost. Good luck with that! There appears to be no hard and fast rules about what criteria qualifies for a loaner.

All I can be happy about is my experience with the hardware has been very very positive. I had an electrical gremlin that put me out for a couple months - but that was an isolated incident that I don't think was experienced by many.

So the driving experience, and the quality of the product for me far outweighs the hassle of dealing with Mazda dealers.

As Dehli correctly points out - Mazda is not alone in dealer service centre horror stories. I love the stories where a guy pulls up in his Jag for service and is given a focus loaner. But to Jag's credit - at least the guy got a loaner - no questions asked.

At least now - if any of us buy another Mazda - we know what to expect.


Rant off.... Time to fix the car.