Hey,

I had my service done at QEW Mazda on Thursday June 30th 2011. I needed to get an oil change as well as a coolant flush done on my rx8.

Overall the experience was outstanding. I got all the questions i had answered, friendly service, great coffee, satellite TV (Drew Carey will never replace Bob Barker), and a parking lot full of the new 2011s.

I was able to get a few things fixed on the car without labor charge, such as front bumper tightened and new screws added to the license plate.

The wait was longer than expected, but that was my own fault. The car was too low for the jack i had an appointment on. I highly appreciate that they did not put my car on the jack, but instead notified me that my car was too low, rather than attempting to lift the car and possibly damaging the side skirts. I would rather have my car in perfect condition than serviced fast. Once the car was lifted, the oil change and coolant flush were actually performed much quicker than i had anticipated.


The friendly, speedy and caring service is the reason i will be bringing my car to QEW Mazda for the rest of its lifetime. If anyone is thinking about bringing their car to this dealership, I would highly recommend it. It is completely worth the drive.


Cheers!

 

There are actually a few rotary owners that work there. There's a 7 owner that's a tech there, my 8's former owner is a tech there as well and he hook IMMACULATE car of the car. Of of the guys from the Nissan truck club is a tech there too, he's an awesome guy.

QEW Mazda is definitely a rotary-friendly dealership.

That dealer

 

NOT for me. Cory Niles at sales promised items upon completing the purchase of the 09 Silver RX8 R3. Have yet to ******* deliver!
The car was not detailed. There is a ******* bee hive on the driver side door. (Still there). Did no touch up, passenger side bumper clip was broken.
I was stupid to pick up the car when these were not done prior to picking it up. But my wife wanted the car. He then tells us that he will send another smart key since there was only one, a manual and touch up paint.

After phone calls and messages still nothing.
Called Paul Gomez the manager and no call back yet.

All the other items they were to take care of, have been addressed by my local dealership. So more business goes to them.

Talk about customer service....