Got cussed out of the Mitsubishi dealer
08-01-2005, 06:09 PM
#76
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Since I'm bored, I'll chime in with a few thoughts:
* Yeah credit checks are a minor short-term ding in your credit... If you have too many in a short period of time it looks like you're loading up on credit cards or something and overextending yourself. I wouldn't let them run a check on me just for a test drive either.
* I wouldn't say that he's wasting the dealership's time at all. Any car salesman knows that one of the first and most important steps in selling someone a car is getting them in the car for a test drive. That's generally supposed to be the 3rd or 4th step after things like "meet and greet" and "duscuss buyer wants/needs". Sometimes they skip the first couple of steps and go straight to the test drive to sort of force something of an impulse purchase. That was clearly the point of the entire trip giveaway promotion: get people in the Evo.
* Yes, giving away a "free trip" to Vegas, especially from Norco in southern California (maybe a 2 hour drive from Vegas?), is perfectly feasible "just for taking a test drive". Normally those trips don't include transportation and are sponsored by timeshare companies. That would probably explain why they look for qualified credit BEFORE the test drive: the timeshare company only wants potential timeshare buyers on their "free" vacations.
* I once worked at a dealership where they mailed out envelopes to thousands of locals telling them that they won: "either $10,000, a big-screen TV, or a dream vacation". Everyone is GUARANTEED to win one of those three prizes. You have a number printed on your brocure and you have to come down to the dealership to see what you won. If you read the fine print, you'll see that the odds of winning the cash are 1/(number of people in contest) and the odds of winning the TV are 1/(number of people in contest). Basically everyone gets the vacation. How can they afford to give away so many vacations? Because the vacations suck and the company probably isn't paying a penny for them. The whole point of the contest is to get people in to the dealership. For what was probably minimal cost, the promotion worked. The most expensive part was probably the postage. They probably insured against giving away the TV or the cash for a few hundred bucks (b/c chances are, the people who got those prizes wouldn't be among those who came in to the dealership). The promotion probably paid for itself with the first or second car sold.
* Yeah credit checks are a minor short-term ding in your credit... If you have too many in a short period of time it looks like you're loading up on credit cards or something and overextending yourself. I wouldn't let them run a check on me just for a test drive either.
* I wouldn't say that he's wasting the dealership's time at all. Any car salesman knows that one of the first and most important steps in selling someone a car is getting them in the car for a test drive. That's generally supposed to be the 3rd or 4th step after things like "meet and greet" and "duscuss buyer wants/needs". Sometimes they skip the first couple of steps and go straight to the test drive to sort of force something of an impulse purchase. That was clearly the point of the entire trip giveaway promotion: get people in the Evo.
* Yes, giving away a "free trip" to Vegas, especially from Norco in southern California (maybe a 2 hour drive from Vegas?), is perfectly feasible "just for taking a test drive". Normally those trips don't include transportation and are sponsored by timeshare companies. That would probably explain why they look for qualified credit BEFORE the test drive: the timeshare company only wants potential timeshare buyers on their "free" vacations.
* I once worked at a dealership where they mailed out envelopes to thousands of locals telling them that they won: "either $10,000, a big-screen TV, or a dream vacation". Everyone is GUARANTEED to win one of those three prizes. You have a number printed on your brocure and you have to come down to the dealership to see what you won. If you read the fine print, you'll see that the odds of winning the cash are 1/(number of people in contest) and the odds of winning the TV are 1/(number of people in contest). Basically everyone gets the vacation. How can they afford to give away so many vacations? Because the vacations suck and the company probably isn't paying a penny for them. The whole point of the contest is to get people in to the dealership. For what was probably minimal cost, the promotion worked. The most expensive part was probably the postage. They probably insured against giving away the TV or the cash for a few hundred bucks (b/c chances are, the people who got those prizes wouldn't be among those who came in to the dealership). The promotion probably paid for itself with the first or second car sold.
08-01-2005, 07:45 PM
#77
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Wow!
I cant beleive that the of salespeople in that entire dealership... NONE of them know sales. You put out somesort of a giveaway ad and people will come... and they will not be condierate of your "needs" as a sales person...but they definitely WILL come and by no means will even most of them be an upfront sale... but they will come.
Now, when they come... you have to show them why "such and such" dealership is the dealership to go to.... You dont just give **** away with a sulk, you gotta get up and show the "customer" why you are the first choice.. you gotta go right where all the other dealerships go wrong (there are many techniques for this which i will not get into)....
and even if they dont buy something today... it may be tomorrow.. or next year.. or maybe never. But one thing is certain, if a customer walks out of the dealership feeling good about their experience, what will they do? Tell everybody that cares to know (for the most part).... and what does this all equal? Future sales, referrals.. and nothing is more valuable to a salesman/businesss than that.
You sure as hell dont CUSS out your potential customers. But at the same time, I'm not surprised. I'm sorry to say this but from my experience, your avg car "salesman" is clueless when it comes to sales. Most arent Salesmen they are second rate hustlers... always going for the jugular...the day they stop hustling is the day they stop making money.
I've only met TWO car salesmen that were actually a salesmen... One of them actually sold me my Accord back in 2000, and when I decide to get my S2K I know exactly who I'm going back to see, and 10-1 hes still around
Sorry If I offended anyone but thats the hard reality
I cant beleive that the of salespeople in that entire dealership... NONE of them know sales. You put out somesort of a giveaway ad and people will come... and they will not be condierate of your "needs" as a sales person...but they definitely WILL come and by no means will even most of them be an upfront sale... but they will come.
Now, when they come... you have to show them why "such and such" dealership is the dealership to go to.... You dont just give **** away with a sulk, you gotta get up and show the "customer" why you are the first choice.. you gotta go right where all the other dealerships go wrong (there are many techniques for this which i will not get into)....
and even if they dont buy something today... it may be tomorrow.. or next year.. or maybe never. But one thing is certain, if a customer walks out of the dealership feeling good about their experience, what will they do? Tell everybody that cares to know (for the most part).... and what does this all equal? Future sales, referrals.. and nothing is more valuable to a salesman/businesss than that.
You sure as hell dont CUSS out your potential customers. But at the same time, I'm not surprised. I'm sorry to say this but from my experience, your avg car "salesman" is clueless when it comes to sales. Most arent Salesmen they are second rate hustlers... always going for the jugular...the day they stop hustling is the day they stop making money.
I've only met TWO car salesmen that were actually a salesmen... One of them actually sold me my Accord back in 2000, and when I decide to get my S2K I know exactly who I'm going back to see, and 10-1 hes still around
Sorry If I offended anyone but thats the hard reality
Last edited by TODreamer; 08-01-2005 at 07:50 PM.
08-01-2005, 10:16 PM
#78
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Originally Posted by Rhawb
Rude dealers dominate Mitsubishi, it's the norm rather than the exception, which is why I have no interest in ever looking at their product. Sure the Evo might be mildly exciting, but I'll take an STi any day because they actually honor their warranties. Plus I have no interest in paying $30k for a quick econobox. Sure the Evo is fast, but it doesn't look good doing it and it doesn't make me feel like my $30k actually went somewhere. So, with that, the Evo is out.
As for honoring warantees, it really depends on what dealership you go to. For example, there are dealerships who will grant warranty work on a modified Evo so long as the aftermarket part did not cause the damage in question. But other dealerships are out to not do warranty work at any cost for some reason. Feather on the tires? Your car gets flagged for abuse and warranty denied for life.
Now.. Subaru. Well, they did end up getting sued by a WRX owner for denying a warranty claim. In the end, Subaru won and he got stiffed with a 70k lawyer bill. He probably deserved it, but Subaru certainly isn't a bunch of sweet guys willing to bend over backwards to fix any issue that may occur with your car. Just ask all those WRX owners who tried to get new transmissions after they had theirs die so many times.
08-02-2005, 09:41 AM
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Basically, the dealership was just setting up obstacles for you to turn off the idea of taking an Evo out for a test drive. They were probably pissed off at the fact that you went through the whole exercise to enter the contest. In most states and here in most provinces, if you run a contest you have to make the contest accessible to anyone and not make the winning of the prize contingent on a purchase. That's why contests are always "no purchase necessary".
But a dealership doesn't really expect anyone to go through the whole rigamorale just to enter a contest. If I was the salesman, I'd be pissed that a tire kicker who is bringing his late model car in for service decides to enter a contest by going out for a test drive - in a hot car nonetheless.
You can see their point. Just look at the number of threads here about how many miles on a new 8 at delivery, and threads warning about beaten demos. You know how beats the demos? People who go out on test drives (and salespeople). A person who buys an Evo (is like the 8 owners who lurk here), they want the car to be pristine when delivered. Ask youself this: You just had your 8 serviced, would you like to lend that car to a complete stranger, even one that passes a credit check, you keys and let him do whatever he wants with your car? Think about it.
Every good car salesman that I have come across WANTS to take prospects out on a test drive - if the prospect was actually a qualified buyer. By qualified we mean not just able to pass a credit check, but one that is about to buy a car in the next week or 2; who is actually in the market for a car that fits his needs and budget. You were clearly not qualified, but you obviously have a chip on your shoulder as you are stubborn to go through the ridiculous exercise of going through a credit check just to get your test drive and enter a contest.
Most dealerships have the "up" system. You just cost a salesman his "up". He was obliged to talk to you and thus lost his turn and moves to the back of the rotation. What if the very next person who walked into the dealership buys a car? Well, you just cost the person who spoke to you a commission. Maybe he has a wife and three kids to feed? Who knows?
As for the dealership cussin' you out, that is just wrong! Mitsu should know about the dealer's behaviour. Tire kickers are par for the course. You can spot them from a mile away. It's a fact that not every "up" will be a sale. What the dealership should have done was make it clear to the salespeople that it would be voluntary to take you for a test drive. That salesman should not lose his "up" given you were clearly not qualified. Answer all your questions about an Evo, give you a brochure, and prices. Take you out in any car but an Evo so you can qualify for your trip. Not run a credit check on you. And have you back within an hour so that you can go across the street to the Mazda service dept to pick up your 8.
But a dealership doesn't really expect anyone to go through the whole rigamorale just to enter a contest. If I was the salesman, I'd be pissed that a tire kicker who is bringing his late model car in for service decides to enter a contest by going out for a test drive - in a hot car nonetheless.
You can see their point. Just look at the number of threads here about how many miles on a new 8 at delivery, and threads warning about beaten demos. You know how beats the demos? People who go out on test drives (and salespeople). A person who buys an Evo (is like the 8 owners who lurk here), they want the car to be pristine when delivered. Ask youself this: You just had your 8 serviced, would you like to lend that car to a complete stranger, even one that passes a credit check, you keys and let him do whatever he wants with your car? Think about it.
Every good car salesman that I have come across WANTS to take prospects out on a test drive - if the prospect was actually a qualified buyer. By qualified we mean not just able to pass a credit check, but one that is about to buy a car in the next week or 2; who is actually in the market for a car that fits his needs and budget. You were clearly not qualified, but you obviously have a chip on your shoulder as you are stubborn to go through the ridiculous exercise of going through a credit check just to get your test drive and enter a contest.
Most dealerships have the "up" system. You just cost a salesman his "up". He was obliged to talk to you and thus lost his turn and moves to the back of the rotation. What if the very next person who walked into the dealership buys a car? Well, you just cost the person who spoke to you a commission. Maybe he has a wife and three kids to feed? Who knows?
As for the dealership cussin' you out, that is just wrong! Mitsu should know about the dealer's behaviour. Tire kickers are par for the course. You can spot them from a mile away. It's a fact that not every "up" will be a sale. What the dealership should have done was make it clear to the salespeople that it would be voluntary to take you for a test drive. That salesman should not lose his "up" given you were clearly not qualified. Answer all your questions about an Evo, give you a brochure, and prices. Take you out in any car but an Evo so you can qualify for your trip. Not run a credit check on you. And have you back within an hour so that you can go across the street to the Mazda service dept to pick up your 8.
08-02-2005, 01:31 PM
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Outlaws eXtreme:
no worry, but you almost hurt my feelings heh =) I was just trying to stay with the topic. Personally I don't want a new car that was inccorectly broken in/abused by a teenager that's it.
no worry, but you almost hurt my feelings heh =) I was just trying to stay with the topic. Personally I don't want a new car that was inccorectly broken in/abused by a teenager that's it.
08-02-2005, 03:26 PM
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Originally Posted by MTLbroker
Basically, the dealership was just setting up obstacles for you to turn off the idea of taking an Evo out for a test drive. They were probably pissed off at the fact that you went through the whole exercise to enter the contest. In most states and here in most provinces, if you run a contest you have to make the contest accessible to anyone and not make the winning of the prize contingent on a purchase. That's why contests are always "no purchase necessary".
But a dealership doesn't really expect anyone to go through the whole rigamorale just to enter a contest. If I was the salesman, I'd be pissed that a tire kicker who is bringing his late model car in for service decides to enter a contest by going out for a test drive - in a hot car nonetheless.
You can see their point. Just look at the number of threads here about how many miles on a new 8 at delivery, and threads warning about beaten demos. You know how beats the demos? People who go out on test drives (and salespeople). A person who buys an Evo (is like the 8 owners who lurk here), they want the car to be pristine when delivered. Ask youself this: You just had your 8 serviced, would you like to lend that car to a complete stranger, even one that passes a credit check, you keys and let him do whatever he wants with your car? Think about it.
Every good car salesman that I have come across WANTS to take prospects out on a test drive - if the prospect was actually a qualified buyer. By qualified we mean not just able to pass a credit check, but one that is about to buy a car in the next week or 2; who is actually in the market for a car that fits his needs and budget. You were clearly not qualified, but you obviously have a chip on your shoulder as you are stubborn to go through the ridiculous exercise of going through a credit check just to get your test drive and enter a contest.
Most dealerships have the "up" system. You just cost a salesman his "up". He was obliged to talk to you and thus lost his turn and moves to the back of the rotation. What if the very next person who walked into the dealership buys a car? Well, you just cost the person who spoke to you a commission. Maybe he has a wife and three kids to feed? Who knows?
As for the dealership cussin' you out, that is just wrong! Mitsu should know about the dealer's behaviour. Tire kickers are par for the course. You can spot them from a mile away. It's a fact that not every "up" will be a sale. What the dealership should have done was make it clear to the salespeople that it would be voluntary to take you for a test drive. That salesman should not lose his "up" given you were clearly not qualified. Answer all your questions about an Evo, give you a brochure, and prices. Take you out in any car but an Evo so you can qualify for your trip. Not run a credit check on you. And have you back within an hour so that you can go across the street to the Mazda service dept to pick up your 8.
But a dealership doesn't really expect anyone to go through the whole rigamorale just to enter a contest. If I was the salesman, I'd be pissed that a tire kicker who is bringing his late model car in for service decides to enter a contest by going out for a test drive - in a hot car nonetheless.
You can see their point. Just look at the number of threads here about how many miles on a new 8 at delivery, and threads warning about beaten demos. You know how beats the demos? People who go out on test drives (and salespeople). A person who buys an Evo (is like the 8 owners who lurk here), they want the car to be pristine when delivered. Ask youself this: You just had your 8 serviced, would you like to lend that car to a complete stranger, even one that passes a credit check, you keys and let him do whatever he wants with your car? Think about it.
Every good car salesman that I have come across WANTS to take prospects out on a test drive - if the prospect was actually a qualified buyer. By qualified we mean not just able to pass a credit check, but one that is about to buy a car in the next week or 2; who is actually in the market for a car that fits his needs and budget. You were clearly not qualified, but you obviously have a chip on your shoulder as you are stubborn to go through the ridiculous exercise of going through a credit check just to get your test drive and enter a contest.
Most dealerships have the "up" system. You just cost a salesman his "up". He was obliged to talk to you and thus lost his turn and moves to the back of the rotation. What if the very next person who walked into the dealership buys a car? Well, you just cost the person who spoke to you a commission. Maybe he has a wife and three kids to feed? Who knows?
As for the dealership cussin' you out, that is just wrong! Mitsu should know about the dealer's behaviour. Tire kickers are par for the course. You can spot them from a mile away. It's a fact that not every "up" will be a sale. What the dealership should have done was make it clear to the salespeople that it would be voluntary to take you for a test drive. That salesman should not lose his "up" given you were clearly not qualified. Answer all your questions about an Evo, give you a brochure, and prices. Take you out in any car but an Evo so you can qualify for your trip. Not run a credit check on you. And have you back within an hour so that you can go across the street to the Mazda service dept to pick up your 8.
08-02-2005, 04:04 PM
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GUYS. This is NOT about the EVO vs the RX-8. Quit with the hijack. Most of you have already made your opinions on it clear. Start another thread if you're going to debate the merits of rear wheel vs. AWD.
08-02-2005, 04:14 PM
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Thanks all. This thread has been an amusing way to spend the last 45 minutes of my workday.:p
To respond to some of the posts (and you know who you are...)
I did twice:
In 1985 I went into a dealership who had no RX-7s in stock. Ordered it before I left. First time in an RX-7 was when my car showed up 3 weeks later.:D It still zooms-zooms today on original engine after 280,000+ miles.
In 2003 I went into a dealership and ordered the RX-8. Production started 2 months later. Elvira was built 4 months after I ordered it.:D
Hands up how many here have gotten the special offers from Mazda for a free gift to test drive the Mazda 6? Protege5? etc. (Typically, the salesman has to attach their business card and or fill in other information on your form letter.)
When I went to a Mazda dealer for the Protege5 promotion the first question was "I'll just fill this out if you don't want to test drive the car." I didn't want to test drive but I did want to get info on the car. But it wasn't necessary to get teh gift promised.
The night I ordered my RX-8 I was also test drove the Mazda6 for a free gift...a very nice attache/backpack which has impressed many non-Mazda owners. And of course, there was no way I was buying a Mazda6.
Promotions are like contests - No purchase required. The salesman has to have the skill (and civility) to change your mind once you show up for the gift. When it comes to cars, I think if the sales staff isn't sold on the car/manufacuturer they will not have an easy or elegant time selling you and resort to low-life tactics.
Okay, now you all have made me stay at work past quitting time!
Go home!
To respond to some of the posts (and you know who you are...)
Would you buy (insert item here) without checking it out first?
In 1985 I went into a dealership who had no RX-7s in stock. Ordered it before I left. First time in an RX-7 was when my car showed up 3 weeks later.:D It still zooms-zooms today on original engine after 280,000+ miles.
In 2003 I went into a dealership and ordered the RX-8. Production started 2 months later. Elvira was built 4 months after I ordered it.:D
The giveaways are only for serious buyers.
When I went to a Mazda dealer for the Protege5 promotion the first question was "I'll just fill this out if you don't want to test drive the car." I didn't want to test drive but I did want to get info on the car. But it wasn't necessary to get teh gift promised.
The night I ordered my RX-8 I was also test drove the Mazda6 for a free gift...a very nice attache/backpack which has impressed many non-Mazda owners. And of course, there was no way I was buying a Mazda6.
Promotions are like contests - No purchase required. The salesman has to have the skill (and civility) to change your mind once you show up for the gift. When it comes to cars, I think if the sales staff isn't sold on the car/manufacuturer they will not have an easy or elegant time selling you and resort to low-life tactics.
Okay, now you all have made me stay at work past quitting time!
Go home!
08-02-2005, 07:45 PM
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Originally Posted by MTLbroker
Basically, the dealership was just setting up obstacles for you to turn off the idea of taking an Evo out for a test drive. They were probably pissed off at the fact that you went through the whole exercise to enter the contest. In most states and here in most provinces, if you run a contest you have to make the contest accessible to anyone and not make the winning of the prize contingent on a purchase. That's why contests are always "no purchase necessary".
But a dealership doesn't really expect anyone to go through the whole rigamorale just to enter a contest. If I was the salesman, I'd be pissed that a tire kicker who is bringing his late model car in for service decides to enter a contest by going out for a test drive - in a hot car nonetheless.
You can see their point. Just look at the number of threads here about how many miles on a new 8 at delivery, and threads warning about beaten demos. You know how beats the demos? People who go out on test drives (and salespeople). A person who buys an Evo (is like the 8 owners who lurk here), they want the car to be pristine when delivered. Ask youself this: You just had your 8 serviced, would you like to lend that car to a complete stranger, even one that passes a credit check, you keys and let him do whatever he wants with your car? Think about it.
Every good car salesman that I have come across WANTS to take prospects out on a test drive - if the prospect was actually a qualified buyer. By qualified we mean not just able to pass a credit check, but one that is about to buy a car in the next week or 2; who is actually in the market for a car that fits his needs and budget. You were clearly not qualified, but you obviously have a chip on your shoulder as you are stubborn to go through the ridiculous exercise of going through a credit check just to get your test drive and enter a contest.
Most dealerships have the "up" system. You just cost a salesman his "up". He was obliged to talk to you and thus lost his turn and moves to the back of the rotation. What if the very next person who walked into the dealership buys a car? Well, you just cost the person who spoke to you a commission. Maybe he has a wife and three kids to feed? Who knows?
As for the dealership cussin' you out, that is just wrong! Mitsu should know about the dealer's behaviour. Tire kickers are par for the course. You can spot them from a mile away. It's a fact that not every "up" will be a sale. What the dealership should have done was make it clear to the salespeople that it would be voluntary to take you for a test drive. That salesman should not lose his "up" given you were clearly not qualified. Answer all your questions about an Evo, give you a brochure, and prices. Take you out in any car but an Evo so you can qualify for your trip. Not run a credit check on you. And have you back within an hour so that you can go across the street to the Mazda service dept to pick up your 8.
But a dealership doesn't really expect anyone to go through the whole rigamorale just to enter a contest. If I was the salesman, I'd be pissed that a tire kicker who is bringing his late model car in for service decides to enter a contest by going out for a test drive - in a hot car nonetheless.
You can see their point. Just look at the number of threads here about how many miles on a new 8 at delivery, and threads warning about beaten demos. You know how beats the demos? People who go out on test drives (and salespeople). A person who buys an Evo (is like the 8 owners who lurk here), they want the car to be pristine when delivered. Ask youself this: You just had your 8 serviced, would you like to lend that car to a complete stranger, even one that passes a credit check, you keys and let him do whatever he wants with your car? Think about it.
Every good car salesman that I have come across WANTS to take prospects out on a test drive - if the prospect was actually a qualified buyer. By qualified we mean not just able to pass a credit check, but one that is about to buy a car in the next week or 2; who is actually in the market for a car that fits his needs and budget. You were clearly not qualified, but you obviously have a chip on your shoulder as you are stubborn to go through the ridiculous exercise of going through a credit check just to get your test drive and enter a contest.
Most dealerships have the "up" system. You just cost a salesman his "up". He was obliged to talk to you and thus lost his turn and moves to the back of the rotation. What if the very next person who walked into the dealership buys a car? Well, you just cost the person who spoke to you a commission. Maybe he has a wife and three kids to feed? Who knows?
As for the dealership cussin' you out, that is just wrong! Mitsu should know about the dealer's behaviour. Tire kickers are par for the course. You can spot them from a mile away. It's a fact that not every "up" will be a sale. What the dealership should have done was make it clear to the salespeople that it would be voluntary to take you for a test drive. That salesman should not lose his "up" given you were clearly not qualified. Answer all your questions about an Evo, give you a brochure, and prices. Take you out in any car but an Evo so you can qualify for your trip. Not run a credit check on you. And have you back within an hour so that you can go across the street to the Mazda service dept to pick up your 8.
ok...i am sorry, i'll never go test drive a car again in order to get their advertised gift. now that it is clear to me that everyone who went there can not be attracted primarily because of their free giveaway.
their "come-for-a-free-test-drive-and-get-a-gift" is a facade. and it is morally wrong for anybody to go there just to answer their ad.
and yes, MTLbroker, you made an assumption that since i had not have the intention to buy the car, therefore, nothing can change my mind. it is impossible for me to trade in my rx8 after i fall in love with the EVO. i just have to have a plan as you've mentioned, otherwise, im disqualified.
how is this act of discrimination you've shown differs from that of the Norco salesmen?
Cars are made to be driven. if they take out a rx8, evo, civic, bicycle, for a test drive, then they are all potential customers. you do NOT assume that they are here just for the test drive. do you think that if they are not some what interested in the car, they would even step into your dealership? if the car is that much fun, driving it 1 mile is not much, but will change a lot of minds. whether or not, he/she came into the dealership with the intention to buy. sure, the demo can be beaten up, but u can be sure that 1 of those model car could be been sold to the same test driver, had he liked the experience. look what happens when you assumed a guy to come in merely for a test drive to get a gift and assumed that he will never buy a car.
he posts his experience on the internet.
if the cars mean so much to the dealer more so as to hand the key to a customer, for all my concerns, they can keep their precious car.
by the way, it is not the salesmen who cussed me out, it is done by their sales manager.
08-02-2005, 09:16 PM
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Originally Posted by j_s2000
ok...i am sorry, i'll never go test drive a car again in order to get their advertised gift. now that it is clear to me that everyone who went there can not be attracted primarily because of their free giveaway.
their "come-for-a-free-test-drive-and-get-a-gift" is a facade. and it is morally wrong for anybody to go there just to answer their ad.
and yes, MTLbroker, you made an assumption that since i had not have the intention to buy the car, therefore, nothing can change my mind. it is impossible for me to trade in my rx8 after i fall in love with the EVO. i just have to have a plan as you've mentioned, otherwise, im disqualified.
how is this act of discrimination you've shown differs from that of the Norco salesmen?
Cars are made to be driven. if they take out a rx8, evo, civic, bicycle, for a test drive, then they are all potential customers. you do NOT assume that they are here just for the test drive. do you think that if they are not some what interested in the car, they would even step into your dealership? if the car is that much fun, driving it 1 mile is not much, but will change a lot of minds. whether or not, he/she came into the dealership with the intention to buy. sure, the demo can be beaten up, but u can be sure that 1 of those model car could be been sold to the same test driver, had he liked the experience. look what happens when you assumed a guy to come in merely for a test drive to get a gift and assumed that he will never buy a car.
he posts his experience on the internet.
if the cars mean so much to the dealer more so as to hand the key to a customer, for all my concerns, they can keep their precious car.
by the way, it is not the salesmen who cussed me out, it is done by their sales manager.
their "come-for-a-free-test-drive-and-get-a-gift" is a facade. and it is morally wrong for anybody to go there just to answer their ad.
and yes, MTLbroker, you made an assumption that since i had not have the intention to buy the car, therefore, nothing can change my mind. it is impossible for me to trade in my rx8 after i fall in love with the EVO. i just have to have a plan as you've mentioned, otherwise, im disqualified.
how is this act of discrimination you've shown differs from that of the Norco salesmen?
Cars are made to be driven. if they take out a rx8, evo, civic, bicycle, for a test drive, then they are all potential customers. you do NOT assume that they are here just for the test drive. do you think that if they are not some what interested in the car, they would even step into your dealership? if the car is that much fun, driving it 1 mile is not much, but will change a lot of minds. whether or not, he/she came into the dealership with the intention to buy. sure, the demo can be beaten up, but u can be sure that 1 of those model car could be been sold to the same test driver, had he liked the experience. look what happens when you assumed a guy to come in merely for a test drive to get a gift and assumed that he will never buy a car.
he posts his experience on the internet.
if the cars mean so much to the dealer more so as to hand the key to a customer, for all my concerns, they can keep their precious car.
by the way, it is not the salesmen who cussed me out, it is done by their sales manager.
Fact is, in your original post, you admitted to not being in the market for a car. You were there for the free gift and a joy ride. I didn't pass moral judgement on your actions. In fact, nowhere in my post did this become an issue of morality. But since you bring it up, then you clearly may questioning your actions now.
As for my assumptions, let's face it, we are all prejudiced to some degree and if you don't beleive that you are nuts. Do you like blonds or brunettes? Do you like blacks or Asians? See what I mean? When it comes to sales, I'd rather spend my time with a real client who has the biggest chance of completing a transaction. I certainly don't want to waste time with the prospect who statistically will be only an infinitesemally tiny chance of completing a transaction. It's the 80/20 rule. You'll experience it more with age.
Let's drag it down to your level...... If you are in a bar (wait, isn't drinking age 21???? There I go discrimminating again...... I've got to stop doing that). Let's say you are 21 and in a bar. You want to get laid, so you start chatting up some women. Do you spend time with the one who gives you the cold shoulder? Or do you spend more time talking to the ones who take a genuine interest in you? I know who I'd be talking to. I bet selling cars is like that too.
Also, you claim to be just posting an experience on the internet. But the tone of your initial post was one of indignation and you were basically defaming the Norco staff without giving their side of the story. If what you said was not true, you would open yourself up to a defamation suit.
If you read my post again, you will find that I did not take sides. I offerred up a scenario, a possible solution. I did chastise the dealership for their alleged behaviour (if true), but I'm sure there were a bunch of details that you left out as well.
As for the sales manager cussing you out and not the salesmen, you wrote in your original post "And as i was leaving the dealership I was called many names by their bystanding salemen". Now where could I have gotten the impression that the salemen were involved....hmmmm.....let's see.... Oh yeah, from you!
Geez, get over it.
08-03-2005, 11:44 AM
#91
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https://www.rx8club.com/violations-53/mtlbroker-you-68343/
i did the same to subaru dealer.....but the experience is almost opposite of Norco mitsubishi. got my gift....and bought a new car.
i did the same to subaru dealer.....but the experience is almost opposite of Norco mitsubishi. got my gift....and bought a new car.
08-03-2005, 01:29 PM
#92
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Originally Posted by j_s2000
https://www.rx8club.com/showthread.php?t=68343
i did the same to subaru dealer.....but the experience is almost opposite of Norco mitsubishi. got my gift....and bought a new car.
i did the same to subaru dealer.....but the experience is almost opposite of Norco mitsubishi. got my gift....and bought a new car.
But my point is, there are bad and good dealers for every brand out there. Lastly, like other have pointed out, you should have made your intentions clear.
08-03-2005, 02:15 PM
#93
"Call me Darkman"
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What happened to the your other thread?
Lets recap:
-----j_s2000 gets cussed out by mitsu dealer.
-----Decides to start a thread about it
-----Then gets cussed out by mtlbroker.
-----j_s2000 then buys subaru legacy to spite mtlbroker
-----Decides to start a new thread about it.
-----Admits that he is a trust fund baby and has enough money to throw away.
-----Gets owned by other members
-----j_s2000 then voluntarily erases his own thread!
here we are!
-----j_s2000 gets cussed out by mitsu dealer.
-----Decides to start a thread about it
-----Then gets cussed out by mtlbroker.
-----j_s2000 then buys subaru legacy to spite mtlbroker
-----Decides to start a new thread about it.
-----Admits that he is a trust fund baby and has enough money to throw away.
-----Gets owned by other members
-----j_s2000 then voluntarily erases his own thread!
here we are!
08-03-2005, 02:20 PM
#94
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Originally Posted by DARKMAZ8
Lets recap:
-----j_s2000 gets cussed out by mitsu dealer.
-----Decides to start a thread about it
-----Then gets cussed out by mtlbroker.
--X--j_s2000 then buys subaru legacy to spite mtlbroker
-----Decides to start a new thread about it.
-----Admits that he is a trust fund baby and has enough money to throw away.
-----Gets owned by other members
--X--j_s2000 then voluntarily erases his own thread!
here we are!
-----j_s2000 gets cussed out by mitsu dealer.
-----Decides to start a thread about it
-----Then gets cussed out by mtlbroker.
--X--j_s2000 then buys subaru legacy to spite mtlbroker
-----Decides to start a new thread about it.
-----Admits that he is a trust fund baby and has enough money to throw away.
-----Gets owned by other members
--X--j_s2000 then voluntarily erases his own thread!
here we are!
x=not true
08-03-2005, 02:23 PM
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Originally Posted by DARKMAZ8
Lets recap:
-----j_s2000 gets cussed out by mitsu dealer.
-----Decides to start a thread about it
--X-Then gets cussed out by mtlbroker.
-----j_s2000 then buys subaru legacy to spite mtlbroker
-----Decides to start a new thread about it.
-----Admits that he is a trust fund baby and has enough money to throw away.
-----Gets owned by other members
-----j_s2000 then voluntarily erases his own thread!
here we are!
-----j_s2000 gets cussed out by mitsu dealer.
-----Decides to start a thread about it
--X-Then gets cussed out by mtlbroker.
-----j_s2000 then buys subaru legacy to spite mtlbroker
-----Decides to start a new thread about it.
-----Admits that he is a trust fund baby and has enough money to throw away.
-----Gets owned by other members
-----j_s2000 then voluntarily erases his own thread!
here we are!
Hahahahaha..... oops sorry.
08-03-2005, 02:24 PM
#96
The Professor
Originally Posted by DARKMAZ8
Lets recap:
-----j_s2000 gets cussed out by mitsu dealer.
-----Decides to start a thread about it
-----Then gets cussed out by mtlbroker.
-----j_s2000 then buys subaru legacy to spite mtlbroker
-----Decides to start a new thread about it.
-----Admits that he is a trust fund baby and has enough money to throw away.
-----Gets owned by other members
-----j_s2000 then voluntarily erases his own thread!
here we are!
-----j_s2000 gets cussed out by mitsu dealer.
-----Decides to start a thread about it
-----Then gets cussed out by mtlbroker.
-----j_s2000 then buys subaru legacy to spite mtlbroker
-----Decides to start a new thread about it.
-----Admits that he is a trust fund baby and has enough money to throw away.
-----Gets owned by other members
-----j_s2000 then voluntarily erases his own thread!
here we are!
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