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Mazda tops reliability survey OF USA AND UK

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Old 01-23-2007 | 12:35 PM
  #1  
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Mazda tops reliability survey OF USA AND UK

http://www.thisismoney.co.uk/consume...4&in_page_id=5
http://www.carkeys.co.uk/news/2007/january/23/12314.asp
The most reliable manufacturer was Mazda with 8% breaking down. Honda (9%) was second, Toyota (16%) third and Mitsubishi (17%) fourth.
well done seems Jeeps and Land Rovers have some issues

EDIT: TO include the info from ASH8's article. Thanks ASH!

Mazda most reliable cars

Published in the Times & Star on 29/01/2007

MAZDA vehicles have claimed the top place in one of the world’s largest ever studies into car reliability.

Almost 92 per cent of the Mazda cars surveyed, aged between three and nine years old, suffered no mechanical failure of any type, outperforming all other brands.

The study, which was conducted by independent automotive warranty specialists, looked at the reliability of more than 450,000 vehicles, from 33 manufacturers, across the UK and USA.

The resulting Reliability League Table shows the number of failures reported for every 100 vehicles covered by its warranty policies.

Mazda was rated number one with a failure rate of just 8.04 per cent of all vehicles aged between three and nine years old.

At the opposite extreme, 4x4 brands Land Rover and Jeep scored 44.21 and 46.35 per cent failure rates to fill the last two places in the survey.

“Mazda has been justifiably proud of both the build-quality and long-term reliability of its vehicles for many years,” said Rob Lindley, managing director of Mazda Motors UK.

“This new survey clearly endorses our own views and confirms that Mazda reliability is not just very good - it’s the very best. To beat such global quality icon brands as Toyota, Honda, Porsche, BMW and Audi is a fine achievement."

Top 10 results: Mazda, 8.04 (incidence rate); Honda, 8.90; Toyota, 15.78; Mitsubishi, 17.04; Kia, 17.39; Subaru, 18.46; Nissan, 18.86; Lexus, 20.05; Mini, 21.90; Citroën, 25.98.
Old 01-23-2007 | 01:08 PM
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Must not be very many 8's in the UK
Old 01-23-2007 | 08:27 PM
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That would be a fair reliability survey result if it was taken here in Australia as Honda and Mazda are the top 2.

In some months Mazda UK sold more RX-8s than the USA.

At a guess could it be the US made Mazda 6 that also drags Mazda's "reliability" down in the US.

Or could it be just squeaky brakes
Old 01-23-2007 | 10:55 PM
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Looks like they don't listen to cry babies from this forum.
Old 01-23-2007 | 11:30 PM
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this is my second mazda and there are two other ones in my family .. and all run great

and i dont have a single complaint with my dealerships .. except for the one who sounded like a loan shark when i called them for a quote .. but since they got blacklisted right off the bet .. and i havent given them a chance to **** up .. i have no complaints
Old 01-24-2007 | 12:38 AM
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Almost 3 years now and my '04 RX-8 still has had zero problems (knock on wood). If owners like me are in the silent majority I can see how Mazda could top the list in the UK.
Old 01-24-2007 | 01:32 AM
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My 15 year old red 323 looks like it will last forever. It was a consideration when getting the 8! Mazda reliability is something Ford should have really looked at!
Old 01-29-2007 | 05:31 PM
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Mazda TOPs Reliability Survey in England and USA

According to this UK paper this survey was conducted in the US and UK on 450,ooo Mazda Owners..

http://www.cumberland-news.co.uk/mot...aspx?id=460398

Zoom44, this thread title should be amended to include the US!
Old 01-30-2007 | 04:30 PM
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ON YA Charlie..

Copied this concerning the company who conducted the reliability survey...

"The company behind the survey, Warranty Direct, is essentially an insurance company based in the UK, which also has a partner company in the USA - hence the study's focus on those two countries.

Warranty Direct sells policies to vehicle owners that covers faults, repairs, etc once the original manufacturer warranty has expired, and the results are based on claims made on those policies by owners of 450,000 cars aged three to nine years old.

No specific details are provided for the claims, which could range from a major mechanical failure to a minor electrical problem."
Old 01-30-2007 | 04:45 PM
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Originally Posted by ASH8
ON YA Charlie..

Copied this concerning the company who conducted the reliability survey...

"The company behind the survey, Warranty Direct, is essentially an insurance company based in the UK, which also has a partner company in the USA - hence the study's focus on those two countries.

Warranty Direct sells policies to vehicle owners that covers faults, repairs, etc once the original manufacturer warranty has expired, and the results are based on claims made on those policies by owners of 450,000 cars aged three to nine years old.

No specific details are provided for the claims, which could range from a major mechanical failure to a minor electrical problem."
thanks for the background info on how the data is gathered.

this should be a very accurate gauge of mid-to-long term reliability of car makes involved in the survey, as insurance companies do NOT fudge numbers to make any particular company look good.

score one for Mazda as a whole
Old 02-07-2007 | 04:47 PM
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worth a bump
Old 02-07-2007 | 05:17 PM
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MUSA looking into this story/study and may be making statements about it as well. they are excited/encouraged about the numbers
Old 02-07-2007 | 05:20 PM
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Originally Posted by zoom44
MUSA looking into this story/study and may be making statements about it as well. they are excited/encouraged about the numbers
can you also tell them that, while their PRODUCTS are well made, their DEALERSHIP network still has ways to go in customer satisfaction
Old 02-07-2007 | 05:24 PM
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I Love My Mazdas !!!!
Old 02-07-2007 | 05:26 PM
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the know that zoomzoomh
Old 02-07-2007 | 05:49 PM
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PM you Charlie
Old 02-07-2007 | 06:39 PM
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wow, i am amazed!
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Roll a joint

Last edited by Renesis_8; 09-11-2011 at 12:49 PM.
Old 02-08-2007 | 12:47 AM
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Pre-repost!

https://www.rx8club.com/rx-8-media-news-11/mazda-reliability-kinda-surprising-109069/

And just to reiterate from the other thread. For everyone getting all excited just remember this study considered cars that were 3-9 years old. There are very few RX-8s that fit that category. I only say this because of the people using this article as ammunition against the people on this forum that have had problems and expressed them here on this forum only to be called "cry babies" or something similar.
Old 02-19-2007 | 02:51 PM
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Mazda Claims Top Spot In Recent Reliability Report

From Mazda Media...

IRVINE, Calif. – Mazda vehicles have claimed the top place in one of the world’s largest- ever reports on vehicle reliability. Nearly 92 percent of the Mazda cars studied, including the MX-5 Miata, aged between three and nine years old, suffered no mechanical failure of any type – outperforming all other brands.

The report, which was issued by independent automotive extended-warranty specialists, Warranty Direct, looked at the reliability of more than 450,000 vehicles from 33 manufacturers, across the United States and United Kingdom. The resulting ‘Reliability League Table’ shows the number of failures reported for every 100 vehicles covered by Warranty Direct’s policies. Mazda was rated number one with a failure rate of just 8.04 percent of vehicles aged between three and nine years old.

“The exceptional build-quality and long-term reliability of Mazda vehicles is something we have been proud of for quite some time,” said Jim O’Sullivan, President and CEO, Mazda North American Operations. “The findings of this recent report reinforce what we’ve believed all along – that Mazda reliability is not just very good, it’s the best. These results are proof that Mazda builds stylish and exciting vehicles without sacrificing quality or reliability.”


EDITOR’S NOTE: For more information on Mazda vehicles, visit the online Mazda media center at www.mazdausamedia.com .

Warranty DIRECT ‘Reliability League Table’ 2007

TOP 10 RESULTS

Manufacturer
Incidence Rate %*

1 Mazda
8.04

2 Honda
8.90

3 Toyota
15.78

4 Mitsubishi
17.04

5 Kia
17.39

6 Subaru
18.46

7 Nissan
18.86

8 Lexus
20.05

9 Mini
21.90

10 Citroen
25.98

* Number of mechanical failures reported by policy holders for every 100 vehicles aged between three and nine years old.

Note to Editors
1. Warranty Direct was launched in 1997 and is the first and only direct personal warranty company operating in the United Kingdom and United States. As a privately owned insurance intermediary, the firm operates within the automotive and household electrical markets.

Last edited by ASH8; 02-19-2007 at 02:56 PM.
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