A search yielded this list:

ScottThompson@paypal.com
MaryHentges@paypal.com
ryan.d.downs@paypal.com
ryan.downs@paypal.com
rdowns@paypal.com
downsr@paypal.com
ryandowns@paypal.com
rdd@paypal.com
jdm@paypal.com
john.d.muller@paypal.com
john.muller@paypal.com
jmuller@paypal.com
pierre.omidyar@paypal.com
po@paypal.com
pomidyar@paypal.com
omidyarp@paypal.com
maynard.g.webb@paypal.com
maynard.webb@paypal.com
mgw@paypal.com
mwebb@paypal.com
bill.cobb@paypal.com
bcobb@paypal.com
cobbb@paypal.com
jeff.skoll@paypal.com
jskoll@paypal.com
js@paypal.com
rajiv.dutta@paypal.com
rdutta@paypal.com
brian.swette@paypal.com
bswette@paypal.com
swetteb@paypal.com
service@paypal.com
rd@paypal.com
duttar@paypal.com

I shall blast mail them and see what happens.
I suspect most will bounce, but who knows.

 

https://www.paypal-media.com/management.cfm

That page lists them all. I'd send it to the following:

scottthompson@paypal.com
scott.thompson@paypal.com
ryanddowns@paypal.com
ryandowns@paypal.com
ryan.downs@paypal.com
ryan.d.downs@paypal.com
johnmuller@paypal.com
johndmuller@paypal.com
john.muller@paypal.com
john.d.muller@paypal.com

That's the president, vice president, and head of legal counsel.
Just make the email to the point and list a good smathering of evidence and chronology of events. You've only got one shot to make it sound good, cause whoever calls you back is gonna base their feelings on how strong of an upfront case you present in the email. I'm sure you'll be fine!

 

I got a slew of auto-responses. lol.

I guess, when you look at the balance, I'll ultimately only be out $5k and have a kit that I don't need.
Still a pretty big chunk of change and I lose use of my PayPal account for a while.

 

I'm sure you'll be ok! Pay pal will handle it if they don't I have a guy that could work something out that I employ. He handles all our corporate legal stuff

 

hey, i am sure u can sell that kit no problem. lots of 04s going unto the market with kids that wants to "street race" best of luck =D.

 

MM: auto reply's aren't a bad sign, at least we know the email addresses are valid and that person is still with paypal.
Hopefully they'll take a few minutes to read your email and will do something for you.

 

What jedi said

 

Well the thing is, those are the emails of the Pres and Vice Pres, which get forwarded straight to executive escalations. They'll be contacting him at least no later than tomorrow to work it out, so no, it's not a bad thing.

 

oy, this sucks.

 

Wow. I am so sorry to hear this happen.

I guess it was only a matter of time until you get hit with a scammer. There are so many on the web that it makes me sick.

There is a list of countries that are banned from joining online websites that charge a monthly fee because the majority of the visitors from those countries are thieves.

Maybe you should keep sales between US/Canada/Austrailia.

 

that buyer is such a ********, man. MM please stay in business. we all love you

 

Well, now it is getting complicated.
The buyer claims that the charge-back was initiated at the same time as his original "bad-guy" thread against me and the attempted refund attempt at that time.
He wants to see the second kit shipped before he'll pull the charge-back.
At the same time, PayPal got back to me and said they would lift the hold against my account.
So, if I send the kit via UPS with full tracking/insurance, I should be OK.

Of course, he could do all this crap again just to screw with me, but I guess anyone could do that at any time.

 

Oh man.. tough decision.

 

shoot the guy down

 

Damn, what a clusterf*&k.

 

holy crap the dude is epic

epically gonna get fucked up the ***

 

damn what a piece of ****. i would love to have that kit for my car if i had the money.

 

This is what I sent:

I didn't redact the tracking numbers on his version.

 

Should be good enough, anyway for you to get scammed this time?

 

Absolutly amazing.

Jeff I hope you get everything worked out. With the various changes going on with the Greddy kit and the limited supply of kits, this kit is going to be more critical than ever for those wanting to go FI.

True that it's a live and learn situation. I applaud you for taking the risk of complying with the customer's demands to alter the documents for customs but I guess it's a situation where you have to stick to your guns to protect yourself. Sure making a sale would be great but seeing as it might still be months before you see any insurance money it's for sure one that will have to be avoided.

I think it's just another example of the lengths that local community vendors will go to in order to make sure their customers are taken care of. We are all rotary owners and thus all share the same passion and ambitions.

I hope this thread serves as an example if/when anyone has issues with MazdaManiac's service with these kits in that he does anything and everything to take care of his customers. I've always had trust in Jeff with my vehicle or handling purchases because I know he will NEVER leave me stranded or screwed.

Best of luck. I hope it all works out in the end. As for Stephen_in_Seoul, I can only hope that you sir, don't break your turbo cause I'm positive this is the ONLY one you're going to get.

 

Smart move Jeff, let us know what happens next

 

I guess lesson learned, dont try messing with paperwork to save money with the Korean Gov't

someone is cruising around with a greddy turbo with a MM upgrade

 

PayPal didn't even allow me the full 48 hours in their notice!
The docked me the full amount and closed the case before I could even post all of the documents!

Now its going to get ugly.

 

Try to do the customer a favor and they F*** you in the A**.
Personally as far as Customs goes, It's ON THE BUYER. They know what they are getting into with Customs Taxes.
Good luck Jeef.

 

Well, at least three people are getting AccessPORTs on my dime - their payments went into the abyss that was created by the buyer's credit card company taking the charge-back.

I got a notice from a "Stephanie" (crme@paypal.com) in Executive Escalations saying:

Less than 3 hours later, I get this:

Then, mere minutes after that, the put the money back in and immediately take it back out again plus another $240 fee!

The shipping forms I filled out when I sent the kit the first time are attached below.