NEGATIVE: Lied about parts condition, refuses to refund.

FORUM ID: VS8

PARTS Brought: RX-8 Battery Covers

Description of transaction:

I bought the covers shown in this thread:
https://www.rx8club.com/rx-8-parts-sale-wanted-44/fs-partout-163655/

I asked VS8 twice to verify that there were no broken tabs.

When I received the covers, not only were there broken tabs, but one has paint overspray too:
https://www.rx8club.com/members/wankelbolt-40296-albums-broken-ugly-battery-covers-310/

None of this was represented in his listing or pictures. The fact that he was careful to describe the flaws with the body kit, but didn't with the battery covers, shows intent to defraud in my opinion.

When I told him about the tabs and overspray and asked for a refund, he said they must have broke in shipping, but said nothing about the overspray. After he saw the pictures, he claimed he didn't see the broken tabs! Now he claims he won't refund my money because he doesn't have any money.

BUYER BEWARE!

 

He really doesn't have $10 to refund with? I don't believe that someone is that broke..

 

how did you pay him? Paypal? if so, that's an easy fix...

 

i said i would give a refund...but i will not pay for return shipping...i said i would have to wait 2 days and yes i am broke

 

are you serious? this isn't ebay. why wouldn't you pay for return shipping when you sent a broken item?
i'm sure you can manage to scavenge shipping costs. ridiculous for you to mention you're broke for 10 bucks. skip a meal, that'll probably offset shipping costs
reminds me of the whole rx8evo/riken deal

 

who are you to say how much money i have...
i said i would refund the item...im tryin to get money together right now...

 

Rofl,

I think you're being a complete asshat.

Shouldn't treat fellow rotorheads that badly..

They're not out to get you. I'm sure if you refunded in a little while after borrowing $10 from a complete stranger they'd be happy about it..

 

just another forum member with an opinion who also realizes you
1. own an rx8... that besides the cost of the car itself costs quite a bit to run (gas costs?)
2. just built a sub enclosure that surely costs more than refunding shipping costs

 

Yeah, I have spent all of my money basically on a supercharger and headers and midpipe etc etc this year, yet I can still afford to refund something like this.. Even though, I'm not shady enough to ship a broken part to a fellow forum member..

Man up!

 

second thread about vs8 i have seen lately.... =\

 

It's possible I misunderstood, but here is exactly what you said in your PM:
I don't see anywhere in there where you agree to refund my money. That, your dubious claim you didn't see the obviously broken tabs (after I asked twice!), and that you are still completely ignoring the overspray issue, is why I made a Bad Guy post.

Also, since you shipped from a shipping store, I do not have a return address. I asked you for that and you didn't include it in your response either.

As for paying return shipping, I don't think I've done anything wrong here. I paid you in good faith and trusted you represented the covers accurately. Since you didn't, why should I be out any money at all?

 

Unfortunately, that is a major misconception!

Paypal will not help at all with "quality" issues. They will only rule in your favor if you don't receive the part or receive something completely different. I'm not even sure they will help if you receive something completely different since you still received something. They might call that a "quality" issue.

Here is how they responded to my claim:

 

did you fund through credit?

 

yikes, sure seems like a lot of grief over a small amount of money

 

yeahhh .. trust dwindles.

 

^^+1

 

Not specifically picking on you Canary, but I've seen these comments here before from others.

So, what dollar figure would you recommend to be the threshold between "taking it up the ***" and "getting what you thought you've paid for"?

I've no interest in this particular transaction, but I think that if we lower our standards, then the value of this website as a marketplace is irreparably harmed.

 

i know paypal doesnt handle stuff like this but i am still willing to refund the covers(you can keep them i just want them out of my garage) just give me a day or 2 because i really do not have the money right now

and you say i refused to refund...i said for shipping cost...

why would i say i will not refund and i will not pay for shipping when it would be much easier to say i will not refund

 

If you stopped posting and worked instead, you would have the money to refund and pay for shipping hehe.

It's only $10 but whats fair is fair. You describe the item the way it is, not the way someone wants it to be. If it broke in shipping, it would still be VS8's issue for not packing it properly. You hurt your credability by posting a description that does not properly represent the product. Then you posted a picture of a different or generic battery cover with no damage/overspray.

 

oh I know and I agree, I was just saying it's a lot of trouble for only a small amount of money, it was more a " if you're going to make it a hassle....." kind of statement. I would use the example if I was going to go to jail for something I'd make sure it was worth it kind of deal, more of a general statement in other words. Me personally, I base things on principle more than dollar amount, I'd be upset over being wronged a dollar if it was over the right/wrong reasons etc. I'm not saying it's dismissable or okay if it's only a couple of bucks by any means at all, my bad if it came across that way.

 

Canary, I agree.

That's why we have these Good Guy / Bad guy threads. Even if there's no standard return/refund resolution (such as where the cost of shipping exceeds the price of the part), the community can self-police transactions & maybe suggest an alternative resolution.

In our system, there is a balance between "Caveat Emptor" and "Caveat Venditor".

 

A vendor not paying return shipping doesn't seem crazy to me. I've ate the cost on returning stuff many times.

Asking for a refund on a $10 part is not something I'd do personally, (I spend more a week on snack food then that) but it's a legitimate request to get a part that is as advertised.

Seems more like a failure of both parties to communicate effectively and come to a reasonable compromise, then either side really being "in the wrong."

 

Has it really come to this? lol.

 

That's OK by me. You do that and I will make it clear in the original post that you did the right thing. Even delete the thread if possible.

Go back and reread what you sent me. It was not clear to me that you were agreeing to refund my money. All it said was "well i do not have money right now", which I interpreted to mean "I'm not going to send you the money". Now what you've written above "i am still willing to refund the covers" makes it clear you are going to do the right thing. Thank you.

That's exactly what it sounded like you were saying. I understand now that is what you meant. One has to be extra careful of meaning in written communication. Be explicit. And anyway not refunding shipping in this case would still be cause enough for a Bad Guy in my mind.

 

If I made the mistake, I totally agree.

If they made the mistake, why should I pick up the tab for their screw-up? I don't put up with that and neither should you. I do not bend over on command.

This isn't so much about the money. This is about right and wrong. I don't take getting screwed lightly.

I looked at his pictures, I read his description, I asked him twice if they had any broken tabs. When I received them, I immediately let him know they were not as-represented and I would be returning them and expected a refund and shipping. He asked for pictures. I provided clear, detailed pictures. He responded that he didn't have the money and wouldn't pay shipping. I posted this thread according to the rules with complete details.

Where, exactly, did I fail to communicate effectively?