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Bad Guy: Wayne Mazda Parts

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Old 06-01-2009 | 08:59 PM
  #1  
progman32's Avatar
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From: Redmond, WA
Bad Guy: Wayne Mazda Parts

Specifically, their online store at http://www.waynemazdafactoryparts.com

Shipment took forever, and my order (a fender) arrived badly packed (read: only the broken cardboard box it was shipped in) and dented. Miscellaneous screws and bits that I ordered were simply thrown into the box, which would have been OK if the box didn't have holes in it large enough to let the small bits through. Thankfully I was able to make do without some of the screws.

Didn't reply to any of my 5 emails sent over the course of almost two weeks.

They _did_ promise to send me a new fender, to be shipped out last Thursday. It's almost the Tuesday after, and I'm still waiting...

Prices were good, though.
Old 06-01-2009 | 09:21 PM
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REsuperD's Avatar
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i get my stuff from finishline/rosenthal. they're the best
Old 06-01-2009 | 10:25 PM
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From: Montreal,QC
rosenthal ftw.
Old 06-02-2009 | 12:02 PM
  #4  
progman32's Avatar
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From: Redmond, WA
Originally Posted by REsuperD
i get my stuff from finishline/rosenthal. they're the best
Man speaks truth. They didn't seem to have the fender, though...
Old 06-02-2009 | 12:07 PM
  #5  
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From: New England
Rosenthal (VA) and Trussville ('bama) are excellent dealers/online suppliers.
Old 06-02-2009 | 12:43 PM
  #6  
Transam kid 01's Avatar
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From: Hillsdale, NJ
Originally Posted by progman32
Specifically, their online store at http://www.waynemazdafactoryparts.com

Shipment took forever, and my order (a fender) arrived badly packed (read: only the broken cardboard box it was shipped in) and dented. Miscellaneous screws and bits that I ordered were simply thrown into the box, which would have been OK if the box didn't have holes in it large enough to let the small bits through. Thankfully I was able to make do without some of the screws.

Didn't reply to any of my 5 emails sent over the course of almost two weeks.

They _did_ promise to send me a new fender, to be shipped out last Thursday. It's almost the Tuesday after, and I'm still waiting...

Prices were good, though.
Wow that's pretty nuts....They are known as they only decent dealership in the area. Sorry to hear that. Have you tried calling them?
Old 06-03-2009 | 10:31 AM
  #7  
progman32's Avatar
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From: Redmond, WA
Yeah, called them at least 5 times. Just an update, replacement part is still not shipped, even though they said they had the part ready to ship on FRIDAY, and it's now Wednesday!

Another update: replacement part was shipped on Tuesday, but they didn't update the order status. Oh, they also said they'd ship with 3-day but instead went with ground, which means I won't get my parts until next Tuesday. Argh.

Last edited by progman32; 06-03-2009 at 07:43 PM.
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