FRAUD ALERT! The name's MazdaManiac
04-23-2008, 03:02 PM
#51
Jeff wrote back a response for this thread. Since he can't post, I'm going to post for him.
Here's his response:
================================================== =============
Or you could just ask me for my phone number directly. Its not like you haven't been able to get hold of me. We've traded e-mails every other week since February. Shall I post them?
6 - 8 weeks to ship from receipt of payment. Unfortunately, it has sometimes take up to 10 weeks, but I've always communicated with the customers when that was going to be an issue.
In this case the kit shipped in 7 weeks and 3 days from receipt of payment.
Once again, shall I post our e-mails? How about just my responses on 3/6, 3/24, 4/2, 4/7 or today?
First of all, who are you?
Second, I am under no obligation to answer anyone's questions (and believe me, I get asked a LOT of really dumb questions) if I have no fiduciary responsibility to the person asking those questions.
I have no facilities, no employees, no "training" program and no real fulfillment system. I'm just a guy that builds parts for people. In this particular situation, I did so at an enormous loss which appears to be growing daily.
You are an idiot. How is that?
As noted above, Steven never went more than a couple of weeks without hearing from me. I often sent updates completely unprompted.
These kits are built completely to order and, in this specific case, there were some very specific customizations (4-port/5-speed, Synchronic BOV, etc.).
Steven specifically asked to have the package undervalued to avoid customs. That made me quite uneasy, so I took out insurance on its parts value. I'm sure customs loved that discrepancy.
He also balked when I told him how much it would cost to ship via UPS (my shipping method of choice for numerous reasons). We opted for USPS to keep the cost down and to get in "under the radar" of Customs.
Here's his response:
================================================== =============
Originally Posted by Stephen_in_Seoul
Please if anyone know his phone number or address.
Originally Posted by dannobre
Did he give you a timeframe about when you would get your kit??
In this case the kit shipped in 7 weeks and 3 days from receipt of payment.
Originally Posted by Stephen_in_Seoul
I emailed him several times to solve this problem.
He never answer me.
He never answer me.
Originally Posted by mikeng714
Guest what guy, I email Jeff Abrams about his contact infomation. But I only get a mail read from him on my outlook mail. But he didnt seem to replay back with my question I ask about is phone number and address. Since I believe Jeft ABrans is a scammer, doesnt do his business right. Can't even answer customer email.
Originally Posted by mikeng714
Business is Business, Busy in your personal life is what you choice.. Taking Customer money $6,000 and never shipped the item out or not returning customer email replay is a big issue. If you can't do the business right please send the money back to the customer. You already look bad on your business. Customer can't trust you . No excuse what so every.
Originally Posted by mikeng714
Busy is Busy. No communite back to email. Not good. .Give customer headach with $6,000 lost. Not good for business
Originally Posted by mikeng714
P.S. All bussiness should spend there money on Customer Services Training.
Like Starbucks Coffee, there are No ! in Customer Service Rating.
Like Starbucks Coffee, there are No ! in Customer Service Rating.
Originally Posted by mikeng714
5 word for great customer services,
Courteous, Trustworthy, Responsive, Accountable and Accurate!
You need to have this to run your business right!
Courteous, Trustworthy, Responsive, Accountable and Accurate!
You need to have this to run your business right!
Second, I am under no obligation to answer anyone's questions (and believe me, I get asked a LOT of really dumb questions) if I have no fiduciary responsibility to the person asking those questions.
I have no facilities, no employees, no "training" program and no real fulfillment system. I'm just a guy that builds parts for people. In this particular situation, I did so at an enormous loss which appears to be growing daily.
Originally Posted by mikeng714
Jeff need to be train on Customer Services Skill.
Originally Posted by Rems31
think 2 months is too long to respond to an email from a customer. Wouldn't you agree?
It's not like he expected everything to arrive the very next day he ordered and paid. Asking for an update and not getting one after 2 months is pretty unreasonable.
It's not like he expected everything to arrive the very next day he ordered and paid. Asking for an update and not getting one after 2 months is pretty unreasonable.
Originally Posted by Romeo
3 months IS a long time to wait for something (That is already made and ready to ship)
Originally Posted by Clavius
Ok did you get a tracking number for shipping from MazdaManiac?
Did you ask for insurance on this product? I'm sorry 6k for a item I'd be foolish not to opt for some form of insurance incase it got lost in the mail.
Did you ask for insurance on this product? I'm sorry 6k for a item I'd be foolish not to opt for some form of insurance incase it got lost in the mail.
He also balked when I told him how much it would cost to ship via UPS (my shipping method of choice for numerous reasons). We opted for USPS to keep the cost down and to get in "under the radar" of Customs.
04-23-2008, 03:03 PM
#52
Northeast Pimpin'
Join Date: Aug 2005
Posts: 1,155
Likes: 0
Received 0 Likes
on
0 Posts
04-23-2008, 03:06 PM
#53
Northeast Pimpin'
Join Date: Aug 2005
Posts: 1,155
Likes: 0
Received 0 Likes
on
0 Posts
Steven specifically asked to have the package undervalued to avoid customs. That made me quite uneasy, so I took out insurance on its parts value. I'm sure customs loved that discrepancy.
He also balked when I told him how much it would cost to ship via UPS (my shipping method of choice for numerous reasons). We opted for USPS to keep the cost down and to get in "under the radar" of Customs.
He also balked when I told him how much it would cost to ship via UPS (my shipping method of choice for numerous reasons). We opted for USPS to keep the cost down and to get in "under the radar" of Customs.
Real smart trying to play one over on the government.
Probably the kit is in the dumpster somewhere.
04-23-2008, 03:12 PM
#54
Registered User
3. dont post if you're going to be a blatant troll. If you're gonna knock his spelling at least use the proper "you're" :P
04-23-2008, 03:14 PM
#55
Northeast Pimpin'
Join Date: Aug 2005
Posts: 1,155
Likes: 0
Received 0 Likes
on
0 Posts
04-23-2008, 03:17 PM
#57
Northeast Pimpin'
Join Date: Aug 2005
Posts: 1,155
Likes: 0
Received 0 Likes
on
0 Posts
04-23-2008, 03:21 PM
#58
Registered User
04-23-2008, 03:23 PM
#60
Northeast Pimpin'
Join Date: Aug 2005
Posts: 1,155
Likes: 0
Received 0 Likes
on
0 Posts
04-23-2008, 03:25 PM
#61
Original Turbo 'd Auto !!
04-23-2008, 03:27 PM
#62
Registered User
04-23-2008, 03:30 PM
#63
I own a service/sales business that deals with large hotels and small mom & pop laundries. I could tell you what it's like to do business with some groups of people but then I would be accused of being racist or prejudiced. That would defiantly not be the case - it is a cultural thing that we just have to get used to if we wish to remain in business. Some times it is very difficult.
Thread
Thread Starter
Forum
Replies
Last Post
