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I'm kinda frustrated with Assaultech!

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Old 07-02-2010 | 11:55 PM
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I'm kinda frustrated with Assaultech!

I ordered my Exoticspeed R1-T on Friday, the last week of June and they said that I would have it at my door the following Friday, July 2nd. Monday comes around...no tracking number! Call them up, no answer. Call them Tuesday, no answer. Finally I called Exoticspeed directly and they said that they got a Purchase Order from them that afternoon! Remember I ordered on Friday and they just now got an order form through on Tueday.
I check UPS to see when it's scheduled to get here...not until Wednesday, July 7th.
What really sucks is that I was hoping to have it installed in time for the cruise-in that was taking place tonight in town!
I dont know if it's worth calling them up to complain about the time it took to get this sent to me or not.

Well thanks for letting me vent.
Old 07-03-2010 | 12:30 AM
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Old 07-03-2010 | 12:31 AM
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i have had the same experience in the past with them...
Old 07-03-2010 | 01:44 AM
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i know it sucks, i know we hate waiting, i know resellers will give you crazy fast delivery times... but it all comes down to this: anything you order, triple the estimated delivery time. I would still get a hold of them and get a reason why they promised you a date that they had no way of making.
Old 07-03-2010 | 03:06 AM
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Patience, patience. All we have is time.
Old 07-03-2010 | 03:20 AM
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you did order on a friday so that could have slowed the whole process, im just saying
Old 07-03-2010 | 06:05 AM
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Mikes very right here
Old 07-03-2010 | 11:38 AM
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you're frustrated over a couple of days?!
wow.
Old 07-03-2010 | 01:07 PM
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Aren't you the dude who I posted "hope you have better luck than these guys" to and gave a link to the other thread regarding their poor shipping practices?
Old 07-03-2010 | 05:31 PM
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Strange how the responses change
Old 07-03-2010 | 05:39 PM
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stange how the circumstance behind what's going on are completely different
Old 07-04-2010 | 03:14 AM
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why would you wait a week before you needed something to order it anyway?
Old 07-04-2010 | 10:36 AM
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I'm frustrated becasue they told me that I would have it by Friday but they didnt put the order through until Tuesday. The other thing is the couple of times I called them, they didn't answer the phone.
I tend to get impatient when I order something, I just want to get it and install it ASAP, but I think that goes for everybody.
Old 07-04-2010 | 10:37 AM
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Originally Posted by RotaryResurrection
Aren't you the dude who I posted "hope you have better luck than these guys" to and gave a link to the other thread regarding their poor shipping practices?
No, that was someone else
Old 07-04-2010 | 10:46 AM
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most of the time when ppl put in an order to drop ship something it takes like a day to process...putting the order in on friday did not help either. Your rpretty lucky though this is only a minor delay...
Old 07-05-2010 | 11:18 AM
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Originally Posted by jedi54
you're frustrated over a couple of days?!
Wow.
+2. They probably didn't pick up cause its July 4rth weekend.
Old 07-05-2010 | 11:25 AM
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Big deal, its only a few days.
Old 07-05-2010 | 11:31 AM
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Originally Posted by Krazed_Rx8
Big deal, its only a few days.
yeah, you're right. But I was really hoping to have it installed so I could show it off at the cruise-in.
Old 07-05-2010 | 11:52 AM
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and if you pay threw paypal that also delays it a bit because you have to wait for paypal to clear before they ship
Old 07-06-2010 | 11:09 AM
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I paid credit card over the phone with them (assaultech)
Old 07-06-2010 | 11:27 AM
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You ordered the friday before a holiday weekend, like duh
Old 07-06-2010 | 12:33 PM
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Originally Posted by mike[piston eater]
and if you pay threw paypal that also delays it a bit because you have to wait for paypal to clear before they ship
"Wait for paypal to clear" huh?

Yeah, okay...
Old 07-06-2010 | 12:38 PM
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Originally Posted by RotaryResurrection
"Wait for paypal to clear" huh?

Yeah, okay...
if for some damn reason the pay it as an e check a few people have paid me like that through paypay, god knows why and it took like a week to clear, unlike when you use paypal with your card, i had to wait a week for it to clear so i just didnt ship the item til there was money in my paypal
Old 07-06-2010 | 12:39 PM
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they like to accrue some interest over those few days

/conspiracy theory
Old 07-06-2010 | 01:08 PM
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Originally Posted by mike[piston eater]
if for some damn reason the pay it as an e check a few people have paid me like that through paypay, god knows why and it took like a week to clear, unlike when you use paypal with your card, i had to wait a week for it to clear so i just didnt ship the item til there was money in my paypal
Yeah, e-checks. I dont know why people still use those. IT seems like over the last year or 2 people have used them less and less though, which is good. Maybe paypal is phasing that out.

E-check isn't really even a paypal transfer per se. It is an electronically processed personal check.

I dont know anyone who doesnt have a debit card in this day and age, and when you use that, funds are transferred immediately. E-checks are only used when you are using personal check routing numbers to transfer funds out of your bank checking account via paypal...which is basically like writing a personal check.


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