Mazsport Customer Service
04-03-2008, 12:49 PM
#128
Need Rotary Engine!!!
Join Date: Mar 2006
Location: Garden Grove, CA
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imo, i have never recieved better customer support from any other shop. i mean just because i gotta call 5 times to speak with scott doesn't mean their customer service in horrible. you can always speak with dan. hes been the biggest help during my turbo install. walked me through step by step. betsey also knows whats going on in the shop.... why not ask her? also scott has been teaching how to tune my car to get all the bogging out for now until i hook up everything and get it ready for tuning.
BTW, shouldn't this thread be deleted now due to customer and seller being on the same page and good terms now?
BTW, shouldn't this thread be deleted now due to customer and seller being on the same page and good terms now?
04-03-2008, 01:29 PM
#129
Northeast Pimpin'
Join Date: Aug 2005
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imo, i have never recieved better customer support from any other shop. i mean just because i gotta call 5 times to speak with scott doesn't mean their customer service in horrible. you can always speak with dan. hes been the biggest help during my turbo install. walked me through step by step. betsey also knows whats going on in the shop.... why not ask her? also scott has been teaching how to tune my car to get all the bogging out for now until i hook up everything and get it ready for tuning.
BTW, shouldn't this thread be deleted now due to customer and seller being on the same page and good terms now?
BTW, shouldn't this thread be deleted now due to customer and seller being on the same page and good terms now?
But when your the big dog on the porch everyone is trying to scare you off
04-03-2008, 11:01 PM
#130
i agree, i also want to state like i have before the people who are the most vocal about OMG mazsport, are the SAME people who buy little to none from them. They purchase their stuff from competing companies on the board. So some peoples opinons are slightly baised.
But when your the big dog on the porch everyone is trying to scare you off
But when your the big dog on the porch everyone is trying to scare you off
It's like if your buddy gets a tattoo at a local tattoo shop, and the tattoo is messed up. Just because you never got a tattoo at that shop means you can't tell other people not to get their ink done there?? That's messed up.....
04-03-2008, 11:15 PM
#131
Dude, just because someone doesn't buy stuff from a certain shop or have the money right now to do so, doesn't mean they can't have an opinion about said shop. Mazsport is a commercial business and if a customer has a bad situation with them, then why can't potential customers voice their opinions?
It's like if your buddy gets a tattoo at a local tattoo shop, and the tattoo is messed up. Just because you never got a tattoo at that shop means you can't tell other people not to get their ink done there?? That's messed up.....
It's like if your buddy gets a tattoo at a local tattoo shop, and the tattoo is messed up. Just because you never got a tattoo at that shop means you can't tell other people not to get their ink done there?? That's messed up.....
The point so many people miss is that this is an open forum. I agree that those who have no personal business should keep their mouths shut, and yes there are two sides to a story, but if it gets to the point where both parties agree that it has been FAR too long for the return then it is everyone's business to know this took place.
Until the day money drops off trees, these issues MUST be discussed at length.
04-03-2008, 11:24 PM
#132
幹他媽!
i think it's good to hear that the situation is happily resolved. i've read so many good things about mazsport on this forum.
just as it's important for vendors to be responsible to customers, customers need to be respectful to vendors as well.
just as it's important for vendors to be responsible to customers, customers need to be respectful to vendors as well.
04-03-2008, 11:26 PM
#133
Administrator
iTrader: (7)
The car is still 4+ months overdue. Until the car is completely finished and delivered to the customer, this remains an issue.
04-04-2008, 08:51 AM
#136
Northeast Pimpin'
Join Date: Aug 2005
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04-04-2008, 10:59 AM
#137
imo, i have never recieved better customer support from any other shop. i mean just because i gotta call 5 times to speak with scott doesn't mean their customer service in horrible. you can always speak with dan. hes been the biggest help during my turbo install. walked me through step by step. betsey also knows whats going on in the shop.... why not ask her? also scott has been teaching how to tune my car to get all the bogging out for now until i hook up everything and get it ready for tuning.
BTW, shouldn't this thread be deleted now due to customer and seller being on the same page and good terms now?
BTW, shouldn't this thread be deleted now due to customer and seller being on the same page and good terms now?
No. I would hope Scott would not want this thread deleted either. This is a great opportunity to show every past, current, and or future customer that he has the ability to correct this situation. Whether it is a perceived problem from the customer or not, this needs to be addressed. It is in an open forum now and needs to stay open. By open, I do not mean all the messy details.
Also as much as many people on this forum want people to search for information then deleting this thread really does a disservice to the community.
Once the car is delivered and both parties agree to move on then this thread should be closed.
04-04-2008, 09:22 PM
#138
Where's My Car?
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Join Date: Apr 2006
Location: PA
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Right now, we are getting updates via phone and e-mail.
I'll weigh in on the thread deleting..... Any forum that deletes threads that contains information that can be both detrimental and beneficial to members is IMHO, trying to hide something.
I own and run a forum, threads that are deleted blatantly violate the rules of the forum. Period.
I'll weigh in on the thread deleting..... Any forum that deletes threads that contains information that can be both detrimental and beneficial to members is IMHO, trying to hide something.
I own and run a forum, threads that are deleted blatantly violate the rules of the forum. Period.
04-04-2008, 10:01 PM
#139
No. I would hope Scott would not want this thread deleted either. This is a great opportunity to show every past, current, and or future customer that he has the ability to correct this situation. Whether it is a perceived problem from the customer or not, this needs to be addressed. It is in an open forum now and needs to stay open. By open, I do not mean all the messy details.
Also as much as many people on this forum want people to search for information then deleting this thread really does a disservice to the community.
Once the car is delivered and both parties agree to move on then this thread should be closed.
Also as much as many people on this forum want people to search for information then deleting this thread really does a disservice to the community.
Once the car is delivered and both parties agree to move on then this thread should be closed.
04-04-2008, 10:26 PM
#140
I agree with this.... i wanted my "bad guy" thread deleted but now i see it as a good thing for people to learn how obsurd some people act and how i can take care of a said situation. Same guys for anyone in this predicament. Yea, i hate to see this with mazsport, but it will still be great to see it get taken care of in a proper manner :D
04-04-2008, 10:35 PM
#141
Administrator
iTrader: (7)
back to the topic at hand...
04-06-2008, 09:15 AM
#142
Misfit Moderator TnC
Right now, we are getting updates via phone and e-mail.
I'll weigh in on the thread deleting..... Any forum that deletes threads that contains information that can be both detrimental and beneficial to members is IMHO, trying to hide something.
I own and run a forum, threads that are deleted blatantly violate the rules of the forum. Period.
I'll weigh in on the thread deleting..... Any forum that deletes threads that contains information that can be both detrimental and beneficial to members is IMHO, trying to hide something.
I own and run a forum, threads that are deleted blatantly violate the rules of the forum. Period.
im glad that things are working out.....hope you get your car back in time......im ready to get a 2nd or 3rd place after you!
04-07-2008, 11:27 AM
#143
Speedsteve
Join Date: Apr 2005
Location: Belgium
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Mazsport
Hi guys
I bought and installed a lot of stuff from Mazsport... ok, also I sometimes had to wait a long time, just like everybody else, but those guys do the best they can .
Scott is a perfectionist and be honest.. a great guy.
If there is one shop I trust, it is Mazsport.
I just ordered the ignition solution and the midpipe ...
And nope .. I don't get any money for saying this lol...
Cheers
Steve
I bought and installed a lot of stuff from Mazsport... ok, also I sometimes had to wait a long time, just like everybody else, but those guys do the best they can .
Scott is a perfectionist and be honest.. a great guy.
If there is one shop I trust, it is Mazsport.
I just ordered the ignition solution and the midpipe
...And nope .. I don't get any money for saying this lol...
Cheers
Steve
Hi! Nothing this week, that I know of.
04-19-2008, 10:02 AM
#148
Mazsport.net
Join Date: Mar 2005
Location: In the shop
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With all the progress being made on your project, I wouldn't bother with a muscle car. Maybe a trailer for the trophy's
Polishing and fitting of more new components this week, I will send some update photo's to Roland this week Vicki, Scott
Polishing and fitting of more new components this week, I will send some update photo's to Roland this week Vicki, Scott
