Mazsport Customer Service
04-28-2008, 01:34 PM
#201
just a small comment I have, let me preface it by saying in NO way am I trying to be derragatory towards anyone mentioned within this post, just showing my point.
I think it's funny that a recent thread that's been made public ( the illiterate claiming MM "stole" 6k from him ) has fan boys chiming in and then moderators coming and closing it to save face for someone who has been banned if only for a week.. Yet Scott and the person who funded this expedition sited in this thread have been and still are on the same page with this build, fan boys/women still chime in with their .02 cents without prior experience with Mazsport, yet this thread stays open when the resolution is clearly eminent.
Is that how it is? Is Ray the only one with enough respect for what Scott has done for this entire community to stand up for him at a time like this? If so the people who are criticizing him ( whom I won't even bother to name because you're hilarious prejudice is unfounded and uneducated ) need to seriously stop posting and know the whole story and or realize this has nothing to do with them and that Scott has done nothing but put all of his resources into finding ways to improve our cars.
I just don't understand certain people going out of their way to insult an criticize someone like Scotts work because he puts in 4 times the time and effort of almost anyone else that is attempting to contribute to our niche. Unbelievable.
I think it's funny that a recent thread that's been made public ( the illiterate claiming MM "stole" 6k from him ) has fan boys chiming in and then moderators coming and closing it to save face for someone who has been banned if only for a week.. Yet Scott and the person who funded this expedition sited in this thread have been and still are on the same page with this build, fan boys/women still chime in with their .02 cents without prior experience with Mazsport, yet this thread stays open when the resolution is clearly eminent.
Is that how it is? Is Ray the only one with enough respect for what Scott has done for this entire community to stand up for him at a time like this? If so the people who are criticizing him ( whom I won't even bother to name because you're hilarious prejudice is unfounded and uneducated ) need to seriously stop posting and know the whole story and or realize this has nothing to do with them and that Scott has done nothing but put all of his resources into finding ways to improve our cars.
I just don't understand certain people going out of their way to insult an criticize someone like Scotts work because he puts in 4 times the time and effort of almost anyone else that is attempting to contribute to our niche. Unbelievable.
I have more respect for Scott than anyone else on this forum. Let's be honest. We would all be worse off without him.
The quality of his products are insane and in my opinion well worth the wait. I would rather way 2 months for a quality product than 2weeks for something slapped together.
Keep up the good work Scott!
04-29-2008, 10:39 PM
#203
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Ok now me with 9k in the house (suggestion box)
I too bought scotts kit in mid feb 2008. I have gotten one call in that whole time I had to call weekly so find out on the status. I had a problem with the money since my card can only be charged 2k per day but i paid half that week. Sent cashiers check the following, for the rest. Any who I have now been waiting 2 months. I have recieved the injectors in the months time and a week after the ingnition solution. To top it off soem stuff was on back order who knows how long for that! TWo weeks and still no TURBO (including this week), with no shipping of parts. SCott at mazsport calls back quick and explains to the teeth what is needed and what is not( when called). I feel the customer service needs to revised in the communication with the customer, that's all. I did get a message from scott on posting stuff about MAzsport, but I feel I can speak what I feel opinion wise. Thats what forums are for!!! All in all I will wait one more month tops before I blow my head! Oh yeah the shop is like "get your car we have more projects" and the tuning guy came and left, I might have to drive or send the car 8 hours for the tuning thanks to the time I have waited. Somewhat confusing on the whole "give ample time for parts" thingy on the website before ordering. I'm am certain the parts are good, but I just wish they would have told me "X" amount of time to make!!!! Thanks guys for reading (you too scott).
Last edited by suay; 04-29-2008 at 11:02 PM.
04-30-2008, 07:28 AM
#204
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I too bought scotts kit in mid feb 2008. I have gotten one call in that whole time I had to call weekly so find out on the status. I had a problem with the money since my card can only be charged 2k per day but i paid half that week. Sent cashiers check the following, for the rest. Any who I have now been waiting 2 months. I have recieved the injectors in the months time and a week after the ingnition solution. To top it off soem stuff was on back order who knows how long for that! TWo weeks and still no TURBO (including this week), with no shipping of parts. SCott at mazsport calls back quick and explains to the teeth what is needed and what is not( when called). I feel the customer service needs to revised in the communication with the customer, that's all. I did get a message from scott on posting stuff about MAzsport, but I feel I can speak what I feel opinion wise. Thats what forums are for!!! All in all I will wait one more month tops before I blow my head! Oh yeah the shop is like "get your car we have more projects" and the tuning guy came and left, I might have to drive or send the car 8 hours for the tuning thanks to the time I have waited. Somewhat confusing on the whole "give ample time for parts" thingy on the website before ordering. I'm am certain the parts are good, but I just wish they would have told me "X" amount of time to make!!!! Thanks guys for reading (you too scott).
I know a guy who has waited this long and hes not throwing a fit. When things are on backorder through the supplier its completely out of the vendors control. There's no point in giving you weekly updates when there isnt any updates to give.
How about waiting 7 months for one seat bracket, missing 2 shows and not being able to drive your car because you dont have any seats for it? Honestly, it sucks when you have to wait. But this isnt a greddy kit there are ALOT of parts to this kit. Unfortunately Scott cant keep up with the demand of the kit, so hes always short on parts.
Scott probably sent you a pm because your publicly bashing his company, and he has a right to stick up for himself. It's his blood, sweat and tears that have been put into making that company what it is. If you owned a company youd understand that even when you are in the wrong it really hurts when people starting attacking your company.
We all need to understand everyone runs their business differently. BHR's philosphy is different than Mazsports and vice versa. Even the best companies have issues now and again with customer service, what shows great customer service sometimes is when the company can step back say to themselves "oh man this is really not working out the way we are doing this we need to come up with a better plan" In turn fixing it for future transactions. From what I know of Scott from numerous conversations on the phone, and meeting him in person. He really cares about us owners and making our experience with our cars better. I dont think by any means hes sitting on peoples money, and taking his time building the kits.
Another thing i want to address to a few people is Scott has multiple people working in his shop. He's probably not the one working on your car, so all these comments about "well they had time to make a tranny, ignition solution" is garbage, I am sure that they have a person doing R&D on new parts and a person working on installs. I cant believe that people in one thread are happy that we have finally got a decent choice over the stock tranny, and in this thread they are saying they should have finshed your car first.
04-30-2008, 10:35 PM
#206
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yeah yeah yeah
I'm done talking you all dont understand my point I hear what ur saying but I spoke to scott and I will wait patiently. You dont know because you haven't spent that type of money at one time and are in the situation i am. I feel they are spreading them selves too thin. As well as not giving time frames correctly or even giving a time frame at all. Thanks for the comments but no thanks.
04-30-2008, 11:37 PM
#207
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u serious?
still waiting for the bride bracket?
still waiting for the bride bracket?
I know a guy who has waited this long and hes not throwing a fit. When things are on backorder through the supplier its completely out of the vendors control. There's no point in giving you weekly updates when there isnt any updates to give.
How about waiting 7 months for one seat bracket, missing 2 shows and not being able to drive your car because you dont have any seats for it? Honestly, it sucks when you have to wait. But this isnt a greddy kit there are ALOT of parts to this kit. Unfortunately Scott cant keep up with the demand of the kit, so hes always short on parts.
Scott probably sent you a pm because your publicly bashing his company, and he has a right to stick up for himself. It's his blood, sweat and tears that have been put into making that company what it is. If you owned a company youd understand that even when you are in the wrong it really hurts when people starting attacking your company.
We all need to understand everyone runs their business differently. BHR's philosphy is different than Mazsports and vice versa. Even the best companies have issues now and again with customer service, what shows great customer service sometimes is when the company can step back say to themselves "oh man this is really not working out the way we are doing this we need to come up with a better plan" In turn fixing it for future transactions. From what I know of Scott from numerous conversations on the phone, and meeting him in person. He really cares about us owners and making our experience with our cars better. I dont think by any means hes sitting on peoples money, and taking his time building the kits.
Another thing i want to address to a few people is Scott has multiple people working in his shop. He's probably not the one working on your car, so all these comments about "well they had time to make a tranny, ignition solution" is garbage, I am sure that they have a person doing R&D on new parts and a person working on installs. I cant believe that people in one thread are happy that we have finally got a decent choice over the stock tranny, and in this thread they are saying they should have finshed your car first.
How about waiting 7 months for one seat bracket, missing 2 shows and not being able to drive your car because you dont have any seats for it? Honestly, it sucks when you have to wait. But this isnt a greddy kit there are ALOT of parts to this kit. Unfortunately Scott cant keep up with the demand of the kit, so hes always short on parts.
Scott probably sent you a pm because your publicly bashing his company, and he has a right to stick up for himself. It's his blood, sweat and tears that have been put into making that company what it is. If you owned a company youd understand that even when you are in the wrong it really hurts when people starting attacking your company.
We all need to understand everyone runs their business differently. BHR's philosphy is different than Mazsports and vice versa. Even the best companies have issues now and again with customer service, what shows great customer service sometimes is when the company can step back say to themselves "oh man this is really not working out the way we are doing this we need to come up with a better plan" In turn fixing it for future transactions. From what I know of Scott from numerous conversations on the phone, and meeting him in person. He really cares about us owners and making our experience with our cars better. I dont think by any means hes sitting on peoples money, and taking his time building the kits.
Another thing i want to address to a few people is Scott has multiple people working in his shop. He's probably not the one working on your car, so all these comments about "well they had time to make a tranny, ignition solution" is garbage, I am sure that they have a person doing R&D on new parts and a person working on installs. I cant believe that people in one thread are happy that we have finally got a decent choice over the stock tranny, and in this thread they are saying they should have finshed your car first.
04-30-2008, 11:58 PM
#208
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I'm done talking you all dont understand my point I hear what ur saying but I spoke to scott and I will wait patiently. You dont know because you haven't spent that type of money at one time and are in the situation i am. I feel they are spreading them selves too thin. As well as not giving time frames correctly or even giving a time frame at all. Thanks for the comments but no thanks.
05-01-2008, 05:23 AM
#209
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I'm done talking you all dont understand my point I hear what ur saying but I spoke to scott and I will wait patiently. You dont know because you haven't spent that type of money at one time and are in the situation i am. I feel they are spreading them selves too thin. As well as not giving time frames correctly or even giving a time frame at all. Thanks for the comments but no thanks.
05-01-2008, 05:30 AM
#210
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05-01-2008, 06:42 AM
#211
That's actually what he said, he didn't say everyone else is poor and can't afford to buy expensive things. To paraphrase he's just saying he has a legitimate gripe, and he probably does. Spending that kind of money and waiting that long would frustrate anyone.
05-01-2008, 08:09 AM
#212
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What he said was nobody has spent the kind of money I have
I really dont care if he thinks im poor or not, im not trying to prove my financial status to anyone. Just trying to make a point that I have waited that long for parts, and Ive spent plenty of money to know what it feels like to wait.
05-01-2008, 08:20 AM
#213
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I m just too glad i have everything from turbo kit type 3 for almost 2-3months now but after waiting for them for 5-6....THe prob now is i dont have my car for 10months :D ....Just 20more days..So i clearly understand how you guys felt.
Cause daaaamn in the page it says that turbo type 3 got only 362hp with all that parts and mazsport coils??I was waitin for over 400crank from the pros...
Cause daaaamn in the page it says that turbo type 3 got only 362hp with all that parts and mazsport coils??I was waitin for over 400crank from the pros...
Last edited by GrRx8MaZdA; 05-11-2008 at 04:22 AM.
05-02-2008, 12:04 AM
#214
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Varney
Thank you bastage. As you put it "wait days".YOu know of "people" that wait "7months" not you! I'm talking months of promises.This week scott said he would send parts and still nothing for 3 weeks now (almost 3 months)! Hopefully he comes through. We all know you love his work. Ok enough with the love talk. I can't say anything about the parts till they run in my car. Till then this movie sucks till I see the movie for my self. On another note. Your seriously mistaken my friend you totally changed my words. I'm just frusterated about the situation. I thought you guys would feel what i'm talking about. I obviously pushed some buttons, so sue me. This thread has gone too far, 9 pages plus bye god! N e who we all love our cars and are here for the love for the rotary, ok? Peace im out! See you in another room (truce). If scott has time to read this he need to get my kit out, period!
ps got an update from scott. what the hey i didn't need it anyways, right?
ps got an update from scott. what the hey i didn't need it anyways, right?
Last edited by suay; 05-02-2008 at 12:17 AM.
05-11-2008, 03:00 AM
#216
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10 months no car. Just be glad your not paying an hourly rate
I am thinking of a turbo kit from mazsport. Can i just ask a stupid question here...mainly aimed at GrRx8MaZdA
You say you are only making 362hp. You were wanting over 400 at the crank. is 362 not at the wheels??????? if it is surely you making more than 400?
I am thinking of a turbo kit from mazsport. Can i just ask a stupid question here...mainly aimed at GrRx8MaZdA
You say you are only making 362hp. You were wanting over 400 at the crank. is 362 not at the wheels??????? if it is surely you making more than 400?
05-11-2008, 04:22 AM
#217
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Sorry i dint write it well so i edited it today...I didnt get 362..I m definately getting more..But i saw a dyno on the mazsport page in turbo kit type 3 area...And 362crank are not much when the claim 400whp area...Its not even close..
05-11-2008, 07:52 AM
#218
Misfit Moderator TnC
10 months no car. Just be glad your not paying an hourly rate
I am thinking of a turbo kit from mazsport. Can i just ask a stupid question here...mainly aimed at GrRx8MaZdA
You say you are only making 362hp. You were wanting over 400 at the crank. is 362 not at the wheels??????? if it is surely you making more than 400?
I am thinking of a turbo kit from mazsport. Can i just ask a stupid question here...mainly aimed at GrRx8MaZdA
You say you are only making 362hp. You were wanting over 400 at the crank. is 362 not at the wheels??????? if it is surely you making more than 400?
05-11-2008, 08:30 AM
#219
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are you saying that the claims on the website are not even close to the actual? meaning you are getting less whp?
please clarify...thanks..
05-11-2008, 08:55 AM
#220
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05-11-2008, 09:57 AM
#221
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Claiming 400rwhp is one thing i think scott has said himself it requires an ignition upgrade which isnt part of the kit. So maybe that should be included also. What boost are you running? id be very happy with 362 at the crank. Thats nearly double stock
05-11-2008, 10:56 AM
#223
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guys read please!!! 
I havent installed yet the kit...I saw a dyno on the site which said 362hp with turbo kit type 3 and with IGNITION UPGRADE and tuned!!!Thats my problem!!They said with the ignition upgrade they would get very close to 400whp but damn this is by far less..
As for the torque,we managed to get in Greece 40kg with turbo kit from greedy and porting in the high power rx8 which is something less than 290ft-lbs
Here is the link and the pic
http://www.mazsport.net/store/index....ct_detail&p=16
pic
http://mazsport.net/type3dynoresults1.htm
I would be happy too but only if you claim 300whp+...Not capable for 400whp...Capable for 400whp mean you can easily get 400crank at least...Anyhow i ll have mine up soon finally with all the addons and i ll inform everyone
btw shinka213, bro i know you like cf,did you check my doors in my thread last page??Just for teasing!!
Please on the subject though
I havent installed yet the kit...I saw a dyno on the site which said 362hp with turbo kit type 3 and with IGNITION UPGRADE and tuned!!!Thats my problem!!They said with the ignition upgrade they would get very close to 400whp but damn this is by far less..As for the torque,we managed to get in Greece 40kg with turbo kit from greedy and porting in the high power rx8 which is something less than 290ft-lbs
Here is the link and the pic
http://www.mazsport.net/store/index....ct_detail&p=16
pic
http://mazsport.net/type3dynoresults1.htm
I would be happy too but only if you claim 300whp+...Not capable for 400whp...Capable for 400whp mean you can easily get 400crank at least...Anyhow i ll have mine up soon finally with all the addons and i ll inform everyone
btw shinka213, bro i know you like cf,did you check my doors in my thread last page??Just for teasing!!
Please on the subject though
Last edited by GrRx8MaZdA; 05-11-2008 at 11:01 AM.
05-11-2008, 11:10 AM
#224
guys read please!!! I havent installed yet the kit...I saw a dyno on the site which said 362hp with turbo kit type 3 and with IGNITION UPGRADE and tuned!!!Thats my problem!!They said with the ignition upgrade they would get very close to 400whp but damn this is by far less..
pic
http://mazsport.net/type3dynoresults1.htm
I havent installed yet the kit...I saw a dyno on the site which said 362hp with turbo kit type 3 and with IGNITION UPGRADE and tuned!!!Thats my problem!!They said with the ignition upgrade they would get very close to 400whp but damn this is by far less..pic
http://mazsport.net/type3dynoresults1.htm
That dyno is whp, and 363 is just about 400 hp at the crank.
I would be happy too but only if you claim 300whp+...Not capable for 400whp...Capable for 400whp mean you can easily get 400crank at least...Anyhow i ll have mine up soon finally with all the addons and i ll inform everyone
If they are selling a 400 hp capable turbo kit, that means the turbo kit itself is capable. That doesn't mean your results will be exactly that. If you installed low compression rotors and other stuff, it might be quite easy. But they are selling a kit, and you supply the car. Your results depend on what the two do together.
