Notices
Good Guy/Bad Guy Talk about your buying & selling experiences with other individuals.

Problem with RotaryFX

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 12-23-2010 | 04:55 PM
  #1  
venom914's Avatar
Thread Starter
Registered
iTrader: (4)
 
Joined: Jul 2009
Posts: 250
Likes: 1
From: Ny, Westchester
Problem with RotaryFX

So for christmas my girlfriend got me some stuff for lighting. she Ordered

The Door Lights
http://www.rotaryfx.com/product_p/lig1004.htm

Parking Lights (9 Bulb LED)
http://www.rotaryfx.com/product_p/lig1023.htm


The Map Lights
http://www.rotaryfx.com/product_p/lig1006.htm

Chrome bulb turn signals
http://www.rotaryfx.com/product_p/lig1013.htm


The chrome bulbs and map lights came as described. 2 bulbs each set and directions in box...BUT the Door lights and the parking lights only had 1 bulb per set!...Online it clearly states 2 bulbs per set.
The bulbs with 1 bulb per set are bubble wrapped and look to be replacements..which is not what was ordered

here are some pics:
here are the good ones (chrome bulbs and map lights)
Name:  Photo99.jpg
Views: 19
Size:  44.2 KB

and here are the 1 bulb ones:
Name:  Photo100.jpg
Views: 19
Size:  44.5 KB
Name:  Photo101-1.jpg
Views: 20
Size:  42.5 KB


RotaryFx does not have a number to call but she did email them and they never got back to her...

what should i do?
Old 12-23-2010 | 05:14 PM
  #2  
RX8Soldier's Avatar
Time for boost...
iTrader: (24)
 
Joined: Jun 2010
Posts: 5,414
Likes: 15
From: Canada
when was the email sent? It's the holidays, so they may be busy?
Old 12-23-2010 | 08:27 PM
  #3  
venom914's Avatar
Thread Starter
Registered
iTrader: (4)
 
Joined: Jul 2009
Posts: 250
Likes: 1
From: Ny, Westchester
the email was sent 2 days ago
Old 12-25-2010 | 03:47 PM
  #4  
venom914's Avatar
Thread Starter
Registered
iTrader: (4)
 
Joined: Jul 2009
Posts: 250
Likes: 1
From: Ny, Westchester
bump still havent gotten an email. any other way i can reach them?
Old 12-25-2010 | 04:19 PM
  #5  
RX8Soldier's Avatar
Time for boost...
iTrader: (24)
 
Joined: Jun 2010
Posts: 5,414
Likes: 15
From: Canada
dude man. it's the holidays. wait til Monday. Enjoy your Christmas!
Old 12-27-2010 | 10:05 AM
  #6  
Race Roots's Avatar
Former Sponsor
iTrader: (64)
 
Joined: Sep 2008
Posts: 2,364
Likes: 0
From: Florida
Most companies are not back to work until the 4th. A lot of suppliers are not at work for me so it causing trouble for me as well.

Just relax I am sure you will get taken care of by them. Just give them time.
Old 12-27-2010 | 11:46 AM
  #7  
RotaryFX.com's Avatar
Former Sponsor
 
Joined: Mar 2008
Posts: 99
Likes: 0
From: Rancho Cordova, CA
I believe this may be related to the email that we received the evening of 12/20/10. If so, the email was responded to the next morning 12/21/10 (8:21 AM PST). You might want to check your spam folder. The email response did request the order number be provided so the issue could be researched further. Without seeing the order, I would guess that the issue is that individual replacement bulbs were selected instead of sets. Please direct any additional communications through our website as we do not have the resources to monitor and respond on this forum in a timely manner. Thank you.
Old 12-27-2010 | 11:26 PM
  #8  
venom914's Avatar
Thread Starter
Registered
iTrader: (4)
 
Joined: Jul 2009
Posts: 250
Likes: 1
From: Ny, Westchester
yeah well i guess i can wait not really in a rush haha the girlfriend just feels like she messed up my gift, but its all good.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Shankapotamus3
Series I Trouble Shooting
28
03-14-2021 03:53 PM
Zube6115
Series I Trouble Shooting
8
09-30-2015 12:57 PM
tommy26Germany
Series I Trouble Shooting
11
09-29-2015 10:33 AM
kody59
RX-8 Discussion
3
09-28-2015 03:43 PM



You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Problem with RotaryFX



All times are GMT -5. The time now is 10:25 AM.