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Ouch! Took my car at the Dealership for the first time...

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Old 03-25-2009 | 09:38 AM
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Ouch! Took my car at the Dealership for the first time...

So, I took my "new" car into Town North Mazda to get it looked over, and in for its 60,000 mile maintenance.

I asked them to take a look at a faint grinding noise I've been getting when turning the wheel at low speeds (ie; manuvering in and out of a parking space)

Turns out the car's power steering rack is the culprit and Town North wants around $2100 to fix it. Personally, this seems a little high to me. I know dealership costs are usually a bit high. I've told them to go ahead and hold off on the repair and I want to shop that price around a bit.

Does this estimate seem to be in the right neighborhood? Should I just go ahead and have the dealership do the work, or should I try and shop the estimate around a bit to some local garages?
Old 03-25-2009 | 10:55 AM
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From: Waco
http://www.finishlineperformance.com...2-04-1301b.pdf
http://www.finishlineperformance.com...5-08-1948a.pdf

Those could be making the noise maybe?
Old 03-25-2009 | 11:15 AM
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I suppose it's possible, it's not really the first (bulletin 02-002/04). I can duplicate the issue by just turning the wheel in a stationary position (ie, the wheels aren't rolling at all). I suppose it could be the second TSB. I asked them about any outstanding recalls at the dealership, and they said that there weren't any on my particular car except for a PCM reflash.

The dealership's diagnosis makes sense, the car behaves similarly to other cars when I've had problems with power steering. I know the comparison of the RX8's electric power steering to traditional power steering is a bit of apples-to-oranges, but the symptom seems similar.

A second opinion on the diagnosis is probably a good idea. I'm also concerned about the prices on the parts and the work. I've been hunting around eBay Motors and other parts sites trying to get a ballpark on the prices on the parts. I found a site with some cheaper remanufactured parts that are intriguing.

Basically, assuming that the tech's diagnosis is right, I'm trying to find a more cost effective price on the actual repair itself.

Last edited by Neckhole; 03-25-2009 at 11:54 AM. Reason: Clarification
Old 03-25-2009 | 11:51 AM
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Eh I figured it was worth a try. That sucks if you do have a $2k+ bill coming up.
Old 03-25-2009 | 12:04 PM
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I feel your pain! I also took my in for the 60,000 service and I was charged $550.00 love the car but DAAAAAAAAAAAAAAM THAT BITCH IS EXPENSIVE TO MAINTAIN!
Old 03-25-2009 | 12:10 PM
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Originally Posted by j8635621
Eh I figured it was worth a try. That sucks if you do have a $2k+ bill coming up.
It's not too terrible, my budget was around 12,500 for the car. Knowing that i'd probably spend another 1000-1500 getting it checked out and up-to-date on maintenance.

I found two cars at dealerships that I liked, and one car from a private seller that I also liked. The private seller was the best deal, coming in at $9500.

Even with the repairs at full cost from the dealership, I'm going to wind up coming in under the prices to buy the car from a dealership.

But you're right, when I took the car to the dealership I figured I'd be spending around $2k (the 60k maintenance, a front brake job, new key & alarm fob, a problem with the airbag light, a clunking at low speed braking and my grinding steering noise), I got a bit of shock when the service writer was telling me that all of my repairs/maintenance were going to wind up costing me in the $4 grand neighborhood.

There's always a reason someone's selling their used car, sometimes those reasons are expensive!
Old 03-25-2009 | 12:12 PM
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Originally Posted by REV-N-HIGH
I feel your pain! I also took my in for the 60,000 service and I was charged $550.00 love the car but DAAAAAAAAAAAAAAM THAT BITCH IS EXPENSIVE TO MAINTAIN!
Wow, they charge $800 at our dealership, they had a 10% off coupon. But still, that's pretty rough! I'll trade you dealerships.
Old 03-25-2009 | 07:12 PM
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You all could have saved your money and just bought all parts needed for the 60k and done it yourself for under $200. Why am I gonna give the dealer all that money for 2 hrs worth of work I can do myself?

But to the OP, it does suck if it is the steering rack. You should try and give Paul a call at Mazmart, he could probably give you a good deal on a used rack.
Old 03-26-2009 | 09:45 AM
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From: Central Jersey
I'm in central jersey, I went to Crystal's Mazda on route 22 west Greenbrook I believe. I get freaked out if I do it myself & something goes wrong, I'm sh*t out of luck!
Old 04-05-2009 | 11:14 AM
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Ive notice a bunk noise too when i reverse into or out of spot and turn the wheel left. I also feel it in when my foot is on the brake pedal. My problem may be different though. i dunno.
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