chrism

I know that normally this belongs in the good guy section for dealers but I had to just give them huge props today.....I went there because i am nearing the end of my bumper to bumper and wanted to get a few things taken care of....my driver seat and steering wheel are showing excessive wear on the leather so they are getting it replaced with new pieces and my seat slider and e-brake handle needed to be replaced because the plastic broke on them

They took me in with no appointment and i was in and out in a relatively fast time for them....Paul the service manager greeted me outside and told me he thought my car was gorgeous....I was handled with the utmost respect and I really did appreciate it....they also know how to treat modded cars with respect over there

The whole reason why I felt i had to put this post up was because as of late I have been reading numberous threads on how people are getting screwed left and right by dealers and i wanted to let our people know that they can go there worry free....

klepto

good to know bro since i bought my 8 there and they did right by me on my trade in and gave me a phenominal deal on my 8.

Clavius

I hate you Chris lol.
I think its just the Managers that are nice. The Service Reps I deal with are ********. Maybe come the Spring/Summer I'll come visit/harass you and we'll visit this awsome dealer of yours for a oil change haha.

Lucky all we have here in MA are ******* dealers none have been great and those who where once great now suck.

snipaz2420

finally a decent dealership. btw chris is the service entrance body kit friendly?

chrism

body kit yes but lift no if your car is dropped....unless you need serious work i wouldnt go there....they couldnt do my oil change because they were fearful of doing any damage to the car so they had enough respect to ask me and i said it was no problem......but if worse came to worse i would remove my side skirts for anything big.......i am getting parts put on that dont require the car to get lifted.....so im good

snipaz2420

well i want to have my steering checked out. im not sure if that requires a lift but at least they have enough respect to ask you to if you still want the work done. thx man

chrism

dude if i trust them and kel trusts them.......ya know what i mean

snipaz2420

yup i know exactly what you mean thats why i asked you about kenny. i'll be making an appointment to bring my car in soon. thx again chris

Motomouse

iTrader: (1)

I bought my car there. Ben Is the man u want to talk with !!!
And Iam doing all oil change there. Sometimes is quick some time I have to wait up to 1.30H its not that bad.

nycgps

iTrader: (1)

Wow really ....

They actually replace the leather on your seat for wear ???

hmm, You got your car there or something ?

chrism

I bought my car at sansone.....believe it or not this dealer seems to care about customers and wants them to come back.....i know...you think im full of it....its true...**** i dont believe it....

jusanb

Chris, are they gonna do another show there this summer?

Kel Rx8

chris weird they are the only dealer that worked on my car with autobahn sides and sand bags in the rear which dropped the car to the floor. every other dealer KICked me out..but they took care of me cause kenny wasnt about to take them off.
im sure i told you guys the deal.
anyway
wayne mazda is a great dealer,they make you feel like you just bought the car from them even after my 8 being 4 years old.plus I kind of enjoy the roar of my Greddy in there Bay.I will be going in 2 saturdays when I get back in the States for stupid airbag and CEL light than turns itself off.
p.s all my recalls done there in under 3hrs

NYC Drift King

iTrader: (5)

Chris i didnt kmow wear on the leather is in our warrenty. And the littel sliders on the bottom of my chairs broke also. So there goin to replace all the worn leather? Oh and my car is obviously an 05 model whens my warrrenty up?

chrism

thats part of the 3 year 36k bumper to bumper.....

nycgps

iTrader: (1)

my warranty is 48K 4 yrs, b to b

hmm .... maybe I should really have my car check there ... well it doesnt have a problem or anything but ... its nice to be able to change the leather ~~~

chrism

keep in mind my leather is really worn out....the red has turned pink and is nearly white in some spots.....it is also worn to the point where it looks like its about to completely tear......so i think there is a decent case of warantee there and its far from normal.....i cant complain though because they are doing the right thing for the customer

nycgps

iTrader: (1)

Mine is Parchment so Im not sure if I can even get them to replace them ... there is no discoloring cuz its already pretty *white* in the first place. hmm ...

there are cracks on the leather tho ... not sure if I can classify that as *wear*