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Questionnable service at Royal Moore?

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Old 07-13-2005 | 06:38 PM
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RXAnna's Avatar
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From: Gilbert, AZ
Question Questionnable service at Royal Moore?

Hi - I just moved to Hillsboro from Arizona a month ago. I took my car into Royal Moore in Hillsboro to have the 15K mile service done. Everything seemed to be okay, but right as I was about to leave the service guy told me that I really needed my tires replaced as soon as possible. He said that the tires only had about 20% tread left. The car is only 1 1/2 years old, so I didn't think that made much sense.

Over 4th of July weekend, I went up to WA to visit my sister and had her neighbor take a look at the tires. He works for some tire place up there. He said there's no way I need new tires and he even showed me on the tires where the tread bar was. Said that I probably wouldn't need new tires for at least another year, depending on how I drive it of course.

Now I'm just wondering why on earth Royal Moore would tell me that I only have 20% tread left on the tires....I was hoping that this would be a dependable dealership since they're located right near the house I'm having built. Guess I need to find a different dealership to go to. My brother-in-law told me that I need to call them up and bitch them out, but that's not really my style.

Any ideas as to any other dealerships that I can use?

Thanks,
Anna
Old 07-13-2005 | 10:19 PM
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From: portland
Hmm, I used Royal moore for the last eight months, I have about 13.000 miles on mine, did not say anything about my tires, what you should do is going to another mazda dealership, get a second opinion (let them write a slip for you so you can go back and put it in royal moore's face). plus rx8 tires should last more than 15.000 miles right otherwise I need to start saving for the next set ($900).
the closest dealer will be Herzog-Meier @ 4275 Southwest 139th Way
Beaverton , OR 97005.
Old 07-19-2005 | 01:26 PM
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zoom44's Avatar
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From: portland oregon
Try Herzogg Meir- you can tell them Charlie Dulin sent you or you can try Premier down in Milwaukie- i went to check them out and will be going there for my next sevice see my "review" thread for more.
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