Jeff Haas will not Flash me to L + other issues - Page 2

08-20-2004 | 12:58 PM

#26

tpryor

Registered User

Joined: Jan 2003

Posts: 436

Likes: 0

From: Houston, TX

Quote:

Originally Posted by KatyXer

I took mine in to Joe Haas Mazda last week and asked for the M Flash - they said there was a recall notice and they would do it. After I drove it for a tank and got the identical 13.4 mpg I called and asked speciifcally did they program the M flash. After some talk about the recall is only for hard starts etc. I asked did you do the M flash and was told Yes. Afterward I went out and did the 20 pump test to watch the oil pump gauge, as I had read about in the discussion threads, and the guage doesn't move at all. I do not know what to believe - did I get the run around?

Probably. But, before you go and complain, let me say that sometimes you have to hit the pedal a few more than 20 times - AND it must be completed in the first 8 seconds after the key is turned on!

If you can do that, and the needle doesn't sweep, you don't have the "M" flash. Also, there is supposed to be a sticker, either under the hood or in the drivers door jamb, that shows the date and the upgrade performed.

I have complained about the Service "Advisors" attitudes toward customers for a LONG time now. I feel for you.

You can always print the TSB and show them. It very clearly says that ALL cars that have not been updated should be when brought in for service.

Let us know how it goes..........

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