car at dealer
#5
A local owner here had the same problem. He took it to a dealership (not known for great service) and they said they couldn't find anything wrong. He took it to another and they said the damper that the engine mounts sit on were cracking and worn away.
#9
this is nuts
hb mazda called me and said it is the motor mounts but the parts are on nation wide back order.
they have told me to come get my car and they will call when the parts come in and they dont know when that will be.
also they want to charge me 20.00 since it was difficult for them to put my lowered car on their rack to check it out
WTF
hb mazda called me and said it is the motor mounts but the parts are on nation wide back order.
they have told me to come get my car and they will call when the parts come in and they dont know when that will be.
also they want to charge me 20.00 since it was difficult for them to put my lowered car on their rack to check it out
WTF
#10
Originally Posted by mikeb
this is nuts
hb mazda called me and said it is the motor mounts but the parts are on nation wide back order.
they have told me to come get my car and they will call when the parts come in and they dont know when that will be.
also they want to charge me 20.00 since it was difficult for them to put my lowered car on their rack to check it out
WTF
hb mazda called me and said it is the motor mounts but the parts are on nation wide back order.
they have told me to come get my car and they will call when the parts come in and they dont know when that will be.
also they want to charge me 20.00 since it was difficult for them to put my lowered car on their rack to check it out
WTF
After hearing that I think they will skip the $20 charge..
#19
Holy Crap Mike, that's ridiculous!
The Service Manager @ HB is a pretty reasonable guy (can't remember his name) I'm sure you can talk to him.
If not, just tell him where he can stick his $20.
I'd call MNAO about that motor mount back order...sounds pretty weird.
The Service Manager @ HB is a pretty reasonable guy (can't remember his name) I'm sure you can talk to him.
If not, just tell him where he can stick his $20.
I'd call MNAO about that motor mount back order...sounds pretty weird.
#20
I double checked with tustin mazdas parts department and I guess the motor mounts are on back order.
And yes Bennet at HB mazda is awesome
he wasnt there the day I was told about this 20 fee
And yes Bennet at HB mazda is awesome
he wasnt there the day I was told about this 20 fee
#21
Alhambra Mazda also refused to service my car (for warranty work no less) because my sideskirts were too low to clear their lifts. I guess it takes too much time to get a jack under the car before they set it under the lift pads. The service manager there also told me there would be an extra labour charge (like half an hour's worth) to get it onto the lift this way.
#22
PA- I just had the car in for this....the "friendly, knowdlegable" service guy said motor mounts and i heard the same back order story. I am more worried about potential long term effects of the bum mounts and are their after market mounts available ?