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Dealer Scratched Radio and Molding During MP3 Installation (170kb of photos)

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Old 04-29-2004, 06:14 PM
  #26  
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Glad to hear it went smoothly for you.
Old 04-29-2004, 06:40 PM
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Some of the dealers should not be dealers; that is absolutely unacceptable... If they can not even put a radio in without all of that damage forget about the whole dash, I would make them give me a new car; and make sure to take pictures and send them to Mazda...
Old 04-30-2004, 06:03 AM
  #28  
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Originally posted by cortc
Some of the dealers should not be dealers; that is absolutely unacceptable... If they can not even put a radio in without all of that damage forget about the whole dash, I would make them give me a new car; and make sure to take pictures and send them to Mazda...
I did call Mazda about it and explained my concerns, but I decided not to file a formal complaint without giving the dealership a chance to rectify the situation. While it's a bit shocking that they could screw up a stereo installation that badly, I don't think it warrants demanding a new car (though I considered it).

BTW, I've actually talked to several people and apparently dealers scratching interiors while installing stereos is not uncommon. Even professional shops sometimes do it (as in God of Thunder's case). Before the WRX and RX8, I always upgraded my cars' stereos and speakers myself and I never scratched anything (well anything visible). So from now on I'll just do it myself.
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