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Dealer won't look at transmission problems b/c of ACT clutch

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Old 03-08-2007 | 06:30 PM
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They just tested out again they heard it grind. They will look at see what causing the problem the transmission or the clutch. If its the clutch I would have to pay. Thats fair, but I am kind worried that they will blame it on the clutch matter what. You think it will be good idea take to a transmission shop before going back to dealer? Does act have kind warranty?
Old 03-08-2007 | 07:08 PM
  #27  
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I would still call them on the not over 4000 rpm bull that they are giving you. When Mazda did the 4206F recall for us one of the tests (C. driveablility) called for the tech to road test the vehicle and is specifically said to take the manual transmission under load to 8000 rpms during the driving test. Print out the original recall from Rosenthal Mazda, is your dealer going to say that they wouldn't do the recall road test either?
Old 03-08-2007 | 07:17 PM
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The grind before only happened after 7k rpm now it happens after 4k rpm. Now they able to test it and heard the grind. So I really don't car to call them out on that, since new adviser is helping me.
Old 03-08-2007 | 07:19 PM
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i hate dealerships...i am on my 2nd granny...1st one got rebuilt and i have the act cluth and 2k miles on new tranny...no misshifts and had a 5th gear grind since like 2nd week...i havent brought it into them yet because i know they are going to give me bs
Old 03-08-2007 | 07:20 PM
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i bet u they did the install like my dealership and didnt adjust the clutch pedal throw so with the ACT clutch u werent completely taking the clutch off and were slowly ripping apart ur gears...i made the adjustment and the tranny shifts so much smoother...im willing to bet thats how 5th got the grind.
Old 03-08-2007 | 07:30 PM
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Thats why I am worried if its the clutch fault I will have to pay for everything. My act warranty is already up and don't cover any damaged caused by their clutch. You guys think it will be better just to another to another dealer and they might not care about clutch?

Last edited by hitman408; 03-08-2007 at 07:57 PM.
Old 03-08-2007 | 08:14 PM
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If it was the clutch...it would happen in 1st and 2nd gears as well as all the others. I wouldn't worry too much that it is the clutch.....
Old 03-08-2007 | 08:19 PM
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Thats what I am thinking, but tech and adviser keep saying its the clutch that it doesn't engage the same has stock. Seems like they really want to blame it on the clutch. I am considering takeing to another dealer, if they say anything about the clutch then just come back to this dealer.
Old 03-08-2007 | 08:23 PM
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Originally Posted by ucleadguitar
i bet u they did the install like my dealership and didnt adjust the clutch pedal throw so with the ACT clutch u werent completely taking the clutch off and were slowly ripping apart ur gears...i made the adjustment and the tranny shifts so much smoother...im willing to bet thats how 5th got the grind.
How exactly do you adjust the throw on the pedal? Today I just had my exedy clutch installed, and it releases really low.
Old 03-08-2007 | 09:10 PM
  #35  
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Clutches are simple....you push them in and they disengage properly...or they don't.

It's easy to tell when they don't work properly......

It's not like they know what gear you are in......

Dealers need to get off the " aftermarket parts" cause all the problems kick to try and minimize warranty claims on parts that are known to be weak.

This tranny is marginal........and they know it!
Old 03-08-2007 | 10:11 PM
  #36  
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Originally Posted by Red_X8
How exactly do you adjust the throw on the pedal? Today I just had my exedy clutch installed, and it releases really low.
I have attached a PDF with the directions...
Attached Files
File Type: pdf
Clutch_Adjustment.pdf (28.7 KB, 249 views)
Old 03-09-2007 | 01:35 PM
  #37  
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Originally Posted by 9291150
I think there's a burden of proof on their side to show you how the clutch contributed to the condition. If they can, maybe then you should foot the bill. Otherwise, a warranty is a warranty. I think they are just using the "guy has a performance clutch so obviously he must be abusing or racing the car" excuse.

I say take it to another dealer, and don't even mention the cluch.
exactly, the problem you run into is that the dealer installed this item.. unfortunately the dealer doesnt have control over what gets accepted for warranty. they really arent in the right place to tell you that the clutch will not void your warranty.
Old 03-09-2007 | 05:11 PM
  #38  
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This is such typical Mazda BS. Be very careful they will pin this problem on the clutch, your driving, the weather anything as long as they don't have to pay for it.

The BS you have been given so far has proven that these guys are a dishonest bunch. It another dealer immediately.

Originally Posted by hitman408
Thats what I am thinking, but tech and adviser keep saying its the clutch that it doesn't engage the same has stock. Seems like they really want to blame it on the clutch. I am considering takeing to another dealer, if they say anything about the clutch then just come back to this dealer.
Old 03-09-2007 | 11:45 PM
  #39  
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Why did you put in the ACT clutch in the first place?
Old 03-09-2007 | 11:53 PM
  #40  
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Originally Posted by Ike
Why did you put in the ACT clutch in the first place?
+1
Old 03-10-2007 | 12:43 AM
  #41  
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But if it were out of warranty, not only would they FIND the source of the grinding to be INSIDE the transmission, they'd insist that it couldn't be rebuilt and that the whole thing needed to be replaced at a cost of $25,000!

Go in, take your dad, your receipt, and a copy of the Moss-Magnusson Act, first thing in the morning and ask to SEE the Service Manager, then in his office, as him to call in the store's General Manager or Owner and explain that 1- if the clutch is at fault, they installed it and most dealerships warranty their own work for 12,000 miles or one year, 2- the clutch is only connected to the transmission's input shaft and the engine's flywheel. If neither of those two parts have failed, then there is another cause. The last point I would make that if shifting into 3rd gear at 4000 rpm is a problem for their techs, you'd be happy to drive the car for them. After all that's, what, about 65 MILES PER FREAKIN' HOUR?

When a vehicle is under warranty, the burden of proof is on the dealer to prove that an aftermarket part caused a failure. Without a teardown of the transmission and an examination of the clutch, how could the POSSIBLY determine a cause? A more likely case is that the flywhee's pilot bearing is bad, causing force to be transmitted from the flywheel directly into the transmission's input shaft. If the original pilot bearing was not changed when the clutch was, I'd think this could have lead to the destruction of the third gear synchro rings.
Old 03-12-2007 | 11:01 PM
  #42  
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I ended up just going to another dealer that a forum member suggested. Its 40min drive ,but I will going there for all my service. They thought it bs for the other dealer not going over 4k rpm.They think its synchro rings they will let me know tomorrow.

"Why did you put in the ACT clutch in the first place?"

I was planning on going FI when I graduate from college, when my clutch went out at 25k I thought it will be good to upgrade something more heavy duty.

Last edited by hitman408; 03-13-2007 at 04:52 PM.
Old 03-12-2007 | 11:22 PM
  #43  
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Sorry to hear about your problems.
You should have printed out the TSB on the syncros's and then print out the pictures on line here that show bad parts.
Old 03-13-2007 | 01:53 PM
  #44  
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Apparently the 1st dealer wrote in the computer I have aftermarket clutch, now new dealer is saying mazda is declining to look at it. I just called the mazda the guy on the phone started to argue right that its aftermarket part fault. I was told regional rep has the case now. I am not sure what to do if the rep says they won't fix it. I am thinking getting it fixed some where else and filing a small claims case against Mazda and dealer that installed the clutch for the repair bill.

Last edited by hitman408; 03-13-2007 at 05:02 PM.
Old 03-13-2007 | 11:40 PM
  #45  
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I just brought my 8 in to the dealer last friday. They are fixing the grind in 3rd and 4th gears which they say is covered under warranty. They also said my clutch needs to be replaced. Im only at 25k miles. I dont see that as terrible because ive already ordered the ACT streetlite clutch and flywheel package and I am going to have them install it while they are doing the work to the tranny because it will save me money. The service tech who is handling my paperwork said that installing an aftermarket clutch and flywheel will prevent me from having any more free warranty work done on the transmission

Originally Posted by Razz1
Sorry to hear about your problems.
You should have printed out the TSB on the syncros's and then print out the pictures on line here that show bad parts.
Do you have a link to this TSB?
Old 03-13-2007 | 11:54 PM
  #46  
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I assume you've already thrown up the magson (SP?) warranty act on them? They HAVE to PROVE its the clutch. Personally I'd threaten legal action if they continue to deny you before going out and getting it done.
Old 03-14-2007 | 07:19 PM
  #47  
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Yeah I did tell them about that, right I am waiting for the district rep to make a decision. The rep haven't called the dealer ,mazda says it can take up to a week for the rep to call.
Old 03-14-2007 | 07:32 PM
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Originally Posted by hitman408
Yeah I am going call 1st tomorrow morning. I have about 34k miles , the clutch went at 26k miles.
the dealer has documentation that you managed to blow a clutch out in 26k miles, replace it with aftermarket parts, then come back to them with a broken tranny... i can see where they might get a little fussy about warranty work
Old 03-15-2007 | 05:29 AM
  #49  
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Originally Posted by hitman408
I ended up just going to another dealer that a forum member suggested. Its 40min drive ,but I will going there for all my service. They thought it bs for the other dealer not going over 4k rpm.They think its synchro rings they will let me know tomorrow.

"Why did you put in the ACT clutch in the first place?"

I was planning on going FI when I graduate from college, when my clutch went out at 25k I thought it will be good to upgrade something more heavy duty.
If your clutch went out at 25k you probably did a number on your synchros. Damaged synchros are typically what will cause. Clutches rarely go out at 25k because of a defect, it's because they were abused and or the car was driven poorly. If it was defenctive it most likely would have failed long before 25k. Is the RX-8 your first MT car?
Old 03-15-2007 | 12:34 PM
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I used have a mt tacoma before this I learned on that, it had 70k miles still on the 1st clutch.
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