Email from my mazda dealer
#1
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Email from my mazda dealer
i got this email from a local mazda dealer. i think it was a response to my email which i sent to mazdausa.com about 3 weeks ago asking if i could be able to put a deposit on a rx-8.
"Johnny,
the waiting list for the 2003 RX-8 is about 15 people long right now. i should start to see them in May or June, we hope. figure cost is at $5000 over MSRP.
let me know and i will get you on the list.
thanks,
Greg Foster
Fleet Dept.
Irvine Mazda, Olds, GMC ( The Big Store )
949-583-9900 xt: 260
Fax: 949-770-5116
fleet3@thebigstor.com
cell: 949-466-2116
* Weekends by appointment only!!!"
now this is pretty interesting cuz when i put my deposit down on 8-19-02, the guy said i was the first one.
also im not liking the may/june arrival either!!
"Johnny,
the waiting list for the 2003 RX-8 is about 15 people long right now. i should start to see them in May or June, we hope. figure cost is at $5000 over MSRP.
let me know and i will get you on the list.
thanks,
Greg Foster
Fleet Dept.
Irvine Mazda, Olds, GMC ( The Big Store )
949-583-9900 xt: 260
Fax: 949-770-5116
fleet3@thebigstor.com
cell: 949-466-2116
* Weekends by appointment only!!!"
now this is pretty interesting cuz when i put my deposit down on 8-19-02, the guy said i was the first one.
also im not liking the may/june arrival either!!
#2
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If I were you, I would be more "not liking" the $5000 over MSRP more than the arrival date
Tell that dealership to shove it, and go somewhere else.
Tell that dealership to shove it, and go somewhere else.
#4
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i just got a reply. i replied to the first email saying it was interesting that when i put down my deposit, i was the first one and now theres 15 plp on the list. and i also asked "since I already have a deposit down on the RX-8, I would be able to buy it at MSRP right? I wouldn't have to pay the $5000 markup right?"
heres the response
"well, Mr. Bob Dole, if that is what you would like me to call you!
let me start with this, when you are dealing with a retail dept, you
are
ALWAYS the first one ( just as a heads up ).
now i was told on the 29th that the list was about 15 people long and i
was
required to get $5000 over window for the car as of now, but we do not
know
what the market is going to be like when that car arrives in the show
rooms.
if it is a car that i can sell less then MSRP i have no problem with
that,
but i am not the one who decides that. if some one told you could buy
it at
MSRP perfect let me know who told you that so i can verify it so i do
not
over quote people like i did with you. let me know if i am wrong and
if
so, i'm sorry. i do not work in the retail dept, so i do not know what
they
are doing on the cars, and from what i was just told, there are no
deposits
on the cars yet, just names and information.
now stop with the bob dole stuff...
thanks,
Greg"
1. i dont understand this line "well, Mr. Bob Dole, if that is what you would like me to call you".
2. he says "from what i was just told, there are no
deposits on the cars yet, just names and information" but prevously he had said "now i was told on the 29th that the list was about 15 people long and i", is that just a waiting list without deposits? if so whats the point of me having a deposit?
3. "now stop with the bob dole stuff...", whats that mean? the name on my email account is bob dole but i dont understand what he means.
heres the response
"well, Mr. Bob Dole, if that is what you would like me to call you!
let me start with this, when you are dealing with a retail dept, you
are
ALWAYS the first one ( just as a heads up ).
now i was told on the 29th that the list was about 15 people long and i
was
required to get $5000 over window for the car as of now, but we do not
know
what the market is going to be like when that car arrives in the show
rooms.
if it is a car that i can sell less then MSRP i have no problem with
that,
but i am not the one who decides that. if some one told you could buy
it at
MSRP perfect let me know who told you that so i can verify it so i do
not
over quote people like i did with you. let me know if i am wrong and
if
so, i'm sorry. i do not work in the retail dept, so i do not know what
they
are doing on the cars, and from what i was just told, there are no
deposits
on the cars yet, just names and information.
now stop with the bob dole stuff...
thanks,
Greg"
1. i dont understand this line "well, Mr. Bob Dole, if that is what you would like me to call you".
2. he says "from what i was just told, there are no
deposits on the cars yet, just names and information" but prevously he had said "now i was told on the 29th that the list was about 15 people long and i", is that just a waiting list without deposits? if so whats the point of me having a deposit?
3. "now stop with the bob dole stuff...", whats that mean? the name on my email account is bob dole but i dont understand what he means.
#7
If I were you, I'd let that guy, and that dealership, have it. Talk about being rude! And pardon me, but screw the $5,000 over MSRP. Are they insane? There's ALWAYS someone willing to sell you for just at or under MSRP, no matter WHAT the car is.
This just sounds like a typical car dealer, trying to rip you off for as much money as possible. I really hope that you will find somewhere else to go. Also, get your deposit back ASAP. And if they won't give it to you, file a complaint and send these emails, and proof of your deposit, to the BBB, carbon copied to Irvine, and watch what happens.
And I don't quite get the "Bob Dole" thing, but that certainly doesn't give him the right to comment on it unless you originally told him your name was Bob Dole and tried to keep the charade up. I really, really, dislike car dealers.
This just sounds like a typical car dealer, trying to rip you off for as much money as possible. I really hope that you will find somewhere else to go. Also, get your deposit back ASAP. And if they won't give it to you, file a complaint and send these emails, and proof of your deposit, to the BBB, carbon copied to Irvine, and watch what happens.
And I don't quite get the "Bob Dole" thing, but that certainly doesn't give him the right to comment on it unless you originally told him your name was Bob Dole and tried to keep the charade up. I really, really, dislike car dealers.
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Unfortunately, if you don't have anything in writing from when you put down the deposit, there's not a whole lot you can do. If you have something in writing, then I'd send a photocopy of your agreement and a copy of the e-mail correspondance to the sales manager with a letter clearly explaining what you want done.
Please don't take this wrong way, I don't mean any offense. What was the e-mail that you sent initially? Car salespeople make their money from selling cars, plain and simple. If they get the impression that you're not really going to buy a car, they're not going to give you much of their time, and might be rude while doing it. In most of your posts here you've generally used poor grammar and spelling, and if you write the same way in your correspondance with the dealer, they might think that you're just a kid that isn't really going to buy a car. The fact that you've got an e-mail address that has a famous person's name (leading someone to suspect that it might not be your name) might add to their skepticism. Again, I don't really care too much how you choose to write on here, that's not my place to judge. I'm just trying to point out what *might* have happened, and what *might* have caused them to treat you rudely. I'm not saying it's right or wrong, just that it might have happened.
So what should you do? I'd stop with the e-mail correspondance and head down to the dealership. Find the person you gave your deposit to, and ask to see the list. Don't let them "go in back and check". You might want to ask to see the retail sales manager first, actually. Explain that you put down a deposit a long time ago, and were told you were first on the list. Say that after the rude e-mail you recieved that said that you were not first on the list, you want to see for yourself. If they won't show you the list, tell them that you want something in writing that says that you are first on the list, and that you will get it at MSRP. Without something in writing, you have absolutely no standing, so I'd make my goal of the trip to get it in writing.
Just one person's opinion.
Please don't take this wrong way, I don't mean any offense. What was the e-mail that you sent initially? Car salespeople make their money from selling cars, plain and simple. If they get the impression that you're not really going to buy a car, they're not going to give you much of their time, and might be rude while doing it. In most of your posts here you've generally used poor grammar and spelling, and if you write the same way in your correspondance with the dealer, they might think that you're just a kid that isn't really going to buy a car. The fact that you've got an e-mail address that has a famous person's name (leading someone to suspect that it might not be your name) might add to their skepticism. Again, I don't really care too much how you choose to write on here, that's not my place to judge. I'm just trying to point out what *might* have happened, and what *might* have caused them to treat you rudely. I'm not saying it's right or wrong, just that it might have happened.
So what should you do? I'd stop with the e-mail correspondance and head down to the dealership. Find the person you gave your deposit to, and ask to see the list. Don't let them "go in back and check". You might want to ask to see the retail sales manager first, actually. Explain that you put down a deposit a long time ago, and were told you were first on the list. Say that after the rude e-mail you recieved that said that you were not first on the list, you want to see for yourself. If they won't show you the list, tell them that you want something in writing that says that you are first on the list, and that you will get it at MSRP. Without something in writing, you have absolutely no standing, so I'd make my goal of the trip to get it in writing.
Just one person's opinion.
#11
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Originally posted by Rich
Unfortunately, if you don't have anything in writing from when you put down the deposit, there's not a whole lot you can do. If you have something in writing, then I'd send a photocopy of your agreement and a copy of the e-mail correspondance to the sales manager with a letter clearly explaining what you want done.
Please don't take this wrong way, I don't mean any offense. What was the e-mail that you sent initially? Car salespeople make their money from selling cars, plain and simple. If they get the impression that you're not really going to buy a car, they're not going to give you much of their time, and might be rude while doing it. In most of your posts here you've generally used poor grammar and spelling, and if you write the same way in your correspondance with the dealer, they might think that you're just a kid that isn't really going to buy a car. The fact that you've got an e-mail address that has a famous person's name (leading someone to suspect that it might not be your name) might add to their skepticism. Again, I don't really care too much how you choose to write on here, that's not my place to judge. I'm just trying to point out what *might* have happened, and what *might* have caused them to treat you rudely. I'm not saying it's right or wrong, just that it might have happened.
So what should you do? I'd stop with the e-mail correspondance and head down to the dealership. Find the person you gave your deposit to, and ask to see the list. Don't let them "go in back and check". You might want to ask to see the retail sales manager first, actually. Explain that you put down a deposit a long time ago, and were told you were first on the list. Say that after the rude e-mail you recieved that said that you were not first on the list, you want to see for yourself. If they won't show you the list, tell them that you want something in writing that says that you are first on the list, and that you will get it at MSRP. Without something in writing, you have absolutely no standing, so I'd make my goal of the trip to get it in writing.
Just one person's opinion.
Unfortunately, if you don't have anything in writing from when you put down the deposit, there's not a whole lot you can do. If you have something in writing, then I'd send a photocopy of your agreement and a copy of the e-mail correspondance to the sales manager with a letter clearly explaining what you want done.
Please don't take this wrong way, I don't mean any offense. What was the e-mail that you sent initially? Car salespeople make their money from selling cars, plain and simple. If they get the impression that you're not really going to buy a car, they're not going to give you much of their time, and might be rude while doing it. In most of your posts here you've generally used poor grammar and spelling, and if you write the same way in your correspondance with the dealer, they might think that you're just a kid that isn't really going to buy a car. The fact that you've got an e-mail address that has a famous person's name (leading someone to suspect that it might not be your name) might add to their skepticism. Again, I don't really care too much how you choose to write on here, that's not my place to judge. I'm just trying to point out what *might* have happened, and what *might* have caused them to treat you rudely. I'm not saying it's right or wrong, just that it might have happened.
So what should you do? I'd stop with the e-mail correspondance and head down to the dealership. Find the person you gave your deposit to, and ask to see the list. Don't let them "go in back and check". You might want to ask to see the retail sales manager first, actually. Explain that you put down a deposit a long time ago, and were told you were first on the list. Say that after the rude e-mail you recieved that said that you were not first on the list, you want to see for yourself. If they won't show you the list, tell them that you want something in writing that says that you are first on the list, and that you will get it at MSRP. Without something in writing, you have absolutely no standing, so I'd make my goal of the trip to get it in writing.
Just one person's opinion.
yea i think im gonna head down to the dealer and straighten this out. this just isnt right. so i should tell them to put it down in writing that when it comes out, i will get it for msrp and that the 500 will be put towards the price of the car. god i hate car dealers or should i say stealers
#12
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What terms did you agree to when you placed a deposit? Did you place a deposit to be first on the list or did you put a deposit to buy one for MSRP? It sounds more like the former than the latter.
It sounds like you're getting shafted here. I don't see the benefit of placing a deposit just to be on a list, with no pre-arranged price. You're going to be put on a list and when the car arrives, they'll call up each person on the list, ask them if they're willing to pay their asking price (above MSRP surely) and if they refuse, the dealer will just proceed to the next person on the list.
I'd find a different dealer if I were you. A few people here have placed deposits on the car, set at MSRP. Make sure you agree to a set price, otherwise the dealer will just start making up numbers.
It sounds like you're getting shafted here. I don't see the benefit of placing a deposit just to be on a list, with no pre-arranged price. You're going to be put on a list and when the car arrives, they'll call up each person on the list, ask them if they're willing to pay their asking price (above MSRP surely) and if they refuse, the dealer will just proceed to the next person on the list.
I'd find a different dealer if I were you. A few people here have placed deposits on the car, set at MSRP. Make sure you agree to a set price, otherwise the dealer will just start making up numbers.
#13
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Originally posted by Pork Chop
What terms did you agree to when you placed a deposit? Did you place a deposit to be first on the list or did you put a deposit to buy one for MSRP? It sounds more like the former than the latter.
It sounds like you're getting shafted here. I don't see the benefit of placing a deposit just to be on a list, with no pre-arranged price. You're going to be put on a list and when the car arrives, they'll call up each person on the list, ask them if they're willing to pay their asking price (above MSRP surely) and if they refuse, the dealer will just proceed to the next person on the list.
I'd find a different dealer if I were you. A few people here have placed deposits on the car, set at MSRP. Make sure you agree to a set price, otherwise the dealer will just start making up numbers.
What terms did you agree to when you placed a deposit? Did you place a deposit to be first on the list or did you put a deposit to buy one for MSRP? It sounds more like the former than the latter.
It sounds like you're getting shafted here. I don't see the benefit of placing a deposit just to be on a list, with no pre-arranged price. You're going to be put on a list and when the car arrives, they'll call up each person on the list, ask them if they're willing to pay their asking price (above MSRP surely) and if they refuse, the dealer will just proceed to the next person on the list.
I'd find a different dealer if I were you. A few people here have placed deposits on the car, set at MSRP. Make sure you agree to a set price, otherwise the dealer will just start making up numbers.
#14
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hey wassup man.. i am in the irvine area and was thinking about contacting some dealers like irvine for desposits on the car... did you get any info from irvine like when the car is coming, when the specs are coming out, when you can choose the options and how many rx-8's they will be getting?? just wanted to know cuz i was plannin gon calling irvine mazda soon and dont want to get the run around and bull$hit... there are not too many mazda dealers here but i think there will be some to sell at MSRP... any info will help.. thanks.
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danielk015, run like crazy if the dealer tells you anything firm about when it will arrive, when you can choose options, or anything else. Every few days someone comes on here and posts, "My dealer said ______!", and it's always different. They're making stuff up at this point, unless Mazda is intentionally telling each dealer something totally different on purpose. Good luck, and come back to tell us what they say, nonetheless! More information, even if it's wrong, is always welcome.
#16
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Hi all,
I have posted this info elsewhere, and will put it here again FYI.
There are TWO dealers in Minnesota that are sponsors of the Northstar Rotary Rockets. Both are taking deposits, and ensuring IN WRITING that you will pay no more than MSRP. Morrie's Mazda in Minnetonka and Walser Mazda in Burnsville. You can also try Morrie's Mazda in Chippewa Falls, WI.
Now before you say "But I live in (insert your non MN or WI home state here)", consider that it will take under $1000 to have the car shipped to your home, unless you live in Alaska or Hawaii. That's a far cry from $5000 over list or MSRP.
If you put a deposit down at any of these dealers, please score brownie points for the local boys by telling them I sent you, or you heard about it through the Northstar Rotary Rockets. :D
I have posted this info elsewhere, and will put it here again FYI.
There are TWO dealers in Minnesota that are sponsors of the Northstar Rotary Rockets. Both are taking deposits, and ensuring IN WRITING that you will pay no more than MSRP. Morrie's Mazda in Minnetonka and Walser Mazda in Burnsville. You can also try Morrie's Mazda in Chippewa Falls, WI.
Now before you say "But I live in (insert your non MN or WI home state here)", consider that it will take under $1000 to have the car shipped to your home, unless you live in Alaska or Hawaii. That's a far cry from $5000 over list or MSRP.
If you put a deposit down at any of these dealers, please score brownie points for the local boys by telling them I sent you, or you heard about it through the Northstar Rotary Rockets. :D
Last edited by NOTA V6; 09-05-2002 at 11:10 PM.
#17
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thats cool... i would definitely consider those dealers if these cali punks try to mark up the price 5K or more above MSRP... i know cali has crazy a$$ emission standards, wondering if the rx-8 outside of cali will meet them, i am sure they would.. but i know some cars need tweeking in cali to get the DMV sticker...
anyways, will be visiting a couple mazda dealers in the southern cali area, will let you guys know the bull$hit i get fed LOL..
anyways, will be visiting a couple mazda dealers in the southern cali area, will let you guys know the bull$hit i get fed LOL..
#18
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Make sure you all add your local dealers, honorable ones and not so, into the database, and rate them.
http://www.northstarrotaries.com/vendors/
I'm sure if you mention that you live in Cali, they can find out if there are emissions differences, and provide you with a compliant model.
http://www.northstarrotaries.com/vendors/
I'm sure if you mention that you live in Cali, they can find out if there are emissions differences, and provide you with a compliant model.
#19
deposit situation
Tribal....first and foremost- get you deposit back!!!!!
then you can start you search for a new dealer to sell you the car at MSRP.
Once that is done, start a new thread, called Irvine Mazda Sucks. Then copy and paste all of the stuff you explained to us about them. Once there are a few replies ******* them out, send your guy, as well as the sales managers, mazda customer service and the owner of the dealership an email giving them the link to the site. Explain in the email that you did this because of the way that you were treated by MR. Foster. Kid or no kid, you shouldn't be talked to like that.
Once they see that, I am sure that they will come around and start to treat you very nicely. I am also sure that they will want to keep you happy, and do whatever it takes for you to post something explaining that they took care of the situation, and how wonderful they are.
This forum can be a powerful tool if it is harnessed correctly. As enthusiasts of a car, showing this much support for a vehicle before its introduction, I am sure that Mazda will take swift action in making sure that no negative publicity is incurred.
The owners of this site can even add a section that is Called Dealers. People throughout the country can post any/all experiences they have with dealers. Whether it be good or bad.
Just my thoughts
HoustonRX8
then you can start you search for a new dealer to sell you the car at MSRP.
Once that is done, start a new thread, called Irvine Mazda Sucks. Then copy and paste all of the stuff you explained to us about them. Once there are a few replies ******* them out, send your guy, as well as the sales managers, mazda customer service and the owner of the dealership an email giving them the link to the site. Explain in the email that you did this because of the way that you were treated by MR. Foster. Kid or no kid, you shouldn't be talked to like that.
Once they see that, I am sure that they will come around and start to treat you very nicely. I am also sure that they will want to keep you happy, and do whatever it takes for you to post something explaining that they took care of the situation, and how wonderful they are.
This forum can be a powerful tool if it is harnessed correctly. As enthusiasts of a car, showing this much support for a vehicle before its introduction, I am sure that Mazda will take swift action in making sure that no negative publicity is incurred.
The owners of this site can even add a section that is Called Dealers. People throughout the country can post any/all experiences they have with dealers. Whether it be good or bad.
Just my thoughts
HoustonRX8
Last edited by houstonRX8; 09-06-2002 at 02:12 PM.
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Once that is done, start a new thread, called Irvine Mazda Sucks. Then copy and paste all of the stuff you explained to us about them. Once there are a few replies ******* them out, send your guy, as well as the sales managers, mazda customer service and the owner of the dealership an email giving them the link to the site. Explain in the email that you did this because of the way that you were treated by MR. Foster. Kid or no kid, you shouldn't be talked to like that.
#21
what?
How can they file a slander suit, when all you are doing is posting written information (ie- their emails), and letting the public decide for themselves. Slander, as I understand it (at least in Texas) is basically stating something that can't be proven. If he has the proof of the email, then they shouldn't be able to do a damn thing....
So this basically becomes, a situation, where if you can't say anything nice, then don't say something at all !?!....
I'll be right back, I'm going to ask my companies general counsel...
houstonRX8
So this basically becomes, a situation, where if you can't say anything nice, then don't say something at all !?!....
I'll be right back, I'm going to ask my companies general counsel...
houstonRX8
#22
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Re: deposit situation
Originally posted by houstonRX8
Once that is done, start a new thread, called Irvine Mazda Sucks....
Once that is done, start a new thread, called Irvine Mazda Sucks....
The owners of this site can even add a section that is Called Dealers. People throughout the country can post any/all experiences they have with dealers. Whether it be good or bad.
http://www.northstarrotaries.com/vendors/
Read the note in red print when leaving a feedback. Be adults and you will be heard. Be children, and you will not.
:D
#23
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Re: what?
Originally posted by houstonRX8
How can they file a slander suit, when all you are doing is posting written information (ie- their emails), and letting the public decide for themselves.
How can they file a slander suit, when all you are doing is posting written information (ie- their emails), and letting the public decide for themselves.
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Let me reclarify it as Defamation of Character
The threads were at vwvortex.com but I believe deleted as agreed to in dropping litigation proceedings.
The threads were at vwvortex.com but I believe deleted as agreed to in dropping litigation proceedings.
#25
That's crazy...I guess I just don't understand....
oh well...bottom line, get your money back and find another dealership to do business with!!!
Is that allowed, because I'm not promoting their business?
ha ha....
toadman, thanks for the information
oh well...bottom line, get your money back and find another dealership to do business with!!!
Is that allowed, because I'm not promoting their business?
ha ha....
toadman, thanks for the information