Engine being replaced at 3600 miles
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Engine being replaced at 3600 miles
I wrote on another thread that my car wouldnt start last week. Flatbedded it into the dealer, who called Mazda.
Mazda sent a couple of engineers from corporate to take a look.
They found the front rotor was not generating enough compression and want to take my engine back to California for analysis.
Dealer said he'd know on Monday what they are going to do with me in the mean time. Hmmmmm.......
Mazda sent a couple of engineers from corporate to take a look.
They found the front rotor was not generating enough compression and want to take my engine back to California for analysis.
Dealer said he'd know on Monday what they are going to do with me in the mean time. Hmmmmm.......
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Sorry, you're not getting a new car. Several people have blown their engines through one means or another; even after battle with MNAO they get a factory-new engine in their old car. Maybe you can finagle extended warranty or something for the inconvenience.
#8
But, if they do not have a engine avaliable, what will they do? They already did the buyback, whats one more car to them?
Maybe you get a new one, my question, would you still get the free maintance?
hmmmmmmmmm...........
While your at it, insist on a facter installed hook for your suits!!!!!!
Maybe you get a new one, my question, would you still get the free maintance?
hmmmmmmmmm...........
While your at it, insist on a facter installed hook for your suits!!!!!!
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for those that did have an engine replacement, I wonder how long it would be? Very very inconvenient to be without my car for a long period of time- its been two weeks so far. I do have a loaner car (Grand Am!)
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For me, 168 miles into ownership, new engine. Came from the assmbly line what what I was told. Took 3 weeks from the time I took it in to receipt.
I bought it after the buy back so I did not get the free maint. I did get a free full factory warr., 2 mos payments and a few options that I wanted (car cover, spoiler, CD changer, rotary accents and some other stuff).
If I knew this was a bigger problem, maybe I would have asked for more.
--Brad
I bought it after the buy back so I did not get the free maint. I did get a free full factory warr., 2 mos payments and a few options that I wanted (car cover, spoiler, CD changer, rotary accents and some other stuff).
If I knew this was a bigger problem, maybe I would have asked for more.
--Brad
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Originally posted by miata2rx8
for those that did have an engine replacement, I wonder how long it would be? Very very inconvenient to be without my car for a long period of time- its been two weeks so far. I do have a loaner car (Grand Am!)
for those that did have an engine replacement, I wonder how long it would be? Very very inconvenient to be without my car for a long period of time- its been two weeks so far. I do have a loaner car (Grand Am!)
#14
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Though ours has only 400mi so far no problems to report. I'm hoping that I got a good one. I'm guessing that the problems were on the first batch released and hopefully now the big bugs are worked out.
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Originally posted by 8_wannabe
Sorry, you're not getting a new car. Several people have blown their engines through one means or another; even after battle with MNAO they get a factory-new engine in their old car. Maybe you can finagle extended warranty or something for the inconvenience.
Sorry, you're not getting a new car. Several people have blown their engines through one means or another; even after battle with MNAO they get a factory-new engine in their old car. Maybe you can finagle extended warranty or something for the inconvenience.
Why are you so sure? My engine blew at 1300kms! and lookie what i got =)
#17
Does anyone out there remember the introduction of the Gen 3? How many months were guys driving their cars before we started hearing incidents of blown motors? Just curious. Oh wait.... 1993 was early internet, hence no Forums, hence MAYBE email lists. In other words, most owners were probably unaware of other owners problems. Aren't you guys lucky to have the car introduced in this day and age when every nut, bolt, and minute problem can be discussed and compared at length.:D
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well, week and a half after I took my car in and still no news on what Mazda is going to do about fixing my faulty engine. Very frustrating. I preordered on Jan 8, get one of the first cars whose engine fails, and Mazda keeps the car a week and half without telling me if they are going to replace the engine, replace the car, or give me my money back.
I call every day! Anyone know the number of Mazda America's president?
I call every day! Anyone know the number of Mazda America's president?
#19
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Ask for the CEO of Mazda USA. Bare in mind that he/she would be a busy person.
You can have them contact you by requesting it through customer service. Ask to be escalated to them. The CEO will most likely already know about the problem (did in my case) and await their call a few days later. Be nice tho.
You can have them contact you by requesting it through customer service. Ask to be escalated to them. The CEO will most likely already know about the problem (did in my case) and await their call a few days later. Be nice tho.
#21
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So for those of you receiving new engines -- do they reset the odometer? And is the title still clean? I know on my old car when I had a new engine put in, the odometer was not reset and my title was salvage. I also did not get to keep my old engine...they claimed they had to ship it somewhere by law or something. Did I get reamed? Who knows. But I don't care, I don't own the car anymore.
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I can't see why the title would have been listed as salvage. To have a salvage, the vehicle must have been wrecked or in a car fire, etc...
There are some FD's out there that had the coolant fire issues and have been restored to perfect working condition, but they are listed salvage anyway. That's the only time I can think it applies.
There are some FD's out there that had the coolant fire issues and have been restored to perfect working condition, but they are listed salvage anyway. That's the only time I can think it applies.
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Mine was not reset and I did not have a title yet becuase it was still new. If it shows up with a salvage title, you'll know. I can't see why though -- salvage titles cover vehicles that are in wrecks.
How about flood damage? I've seen cars 'resold' after being flooded and I know the dealer has to state those damages. Don't know about the title issues with that.
Contact the Service Manager, ask him to get the Regional Rep involved. If service manager does not help, go to the General Manager or Owner of the dealership. Keep going up the food chain in the dealership.
As for Mazda Customer Service, they were no help to me. I could not get past the 'front line' person.
How about flood damage? I've seen cars 'resold' after being flooded and I know the dealer has to state those damages. Don't know about the title issues with that.
Contact the Service Manager, ask him to get the Regional Rep involved. If service manager does not help, go to the General Manager or Owner of the dealership. Keep going up the food chain in the dealership.
As for Mazda Customer Service, they were no help to me. I could not get past the 'front line' person.
#25
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Ha ha, I can see where the salvage title came from then. When I renewed registration I told her I had the engine replaced and I guess she assumed I had wrecked it. Oh well, like I said I said, I don't own the car anymore. And as for the odometer, I was just curious. I didn't think they would. I've always thought the tie between the odometer reading and the engine was strongest, vs say the odometer reading and the interior of the car =). Especially since it is much easier to replace something like tires rather than an entire engine. But like I said, was just curious.