I'm going to the dealership tomorrow and Im going to be as professional and understanding as I can!

I had my engine replaced after it being in the shop a month.

I noticed today the block heater wire was hanging down.
(Us Canadians need block heaters even in april/may hehe)

I looked at the wire and it was sliced, so I figure when they removed the engine they cut it off and never installed it again.

So, here is where I am extremely upset. This is a BIG SAFETY ISSUE in my eyes.
Come winter, after 20thousand km on my new motor, it might be greasy or feul leaking or something bad, and I plug in my heater to warm the block and it shorts because the wire is cut and sparks and then what? My car catches on fire because someone cut it off?

I feel like they've violated my safety. I think its a big concern. Its by chance that I noticed it because I dont have a lift to see under the vehicle, I just looked under and seen something in the corner of my eye.

Im not blaming a bad Mazda Dealership, and I know I am in Calgary, where you can getanything you want in the world there except service. But man... 120ac shorted to my car, causing a spark ... wow!

 

What kind of block heater did you have?

I've never seen a factory one - was it dealer installed?


S

 

I've never heard of Canada Model have the Block Heater as stock option (or standard)

but either way, they should NEVER slice any of your wires. You should demand an explanation and replacement if possible.

 

i thought it was standard dealership policy to slice any wire they dont recognize.

 

they're waiting till you blow your motor and then they will take all your hard earned money and blame it on you...
that sorta happened to me.
lol

 

lol.

 

This seems... unlikely.

I would ask the dealer to rectify the situation.

 

is your dad a lawyer.

it seems you have lots of problems. and none are you fault!

good god, did you not look out the windshield when you drove off???

and right now, the aftermarket oil heater not working, well, you are doomed, doooooommmed.

beers

 

[QUOTE=swoope;2594169]is your dad a lawyer.

it seems you have lots of problems. and none are you fault!

[QUOTE]

No I am no a lawyer hehe

It isnt hard to miss a crack in a window when your paying attention to feeling the car as it has a new engine. Plus it was vertical so the sun dosnt glare off it, it was once i hit the sun and the crack went a bit horizontal did it appear. Believe me, it happens!

Dealer is fixing it for free, Im very happy with the outcome.
As for the block heater, they apologized, it was a communication error between mechanics and they forgot to mention about putting a new one on.
It is not a mazda part, because the RX-8 does not have a block heater, its more of a heating pad. They sold me one for $110 and said they would cover the cost of installation. I agreed to that, at least it's back to the way it used to be.

cheers;

Steve

 

Dont be a bitch, just hook it back up and be done with it. You are more likely to get killed on the trip to the dealer to get it fixed than the car is to catch fire. If you have fuel leaks, you have problems anyway. Worse case scenario, you pop a fuse.

 

So, seeing a wire CUT and wanting it fixed is being a bitch? Well, I'm glad sliced wires are so easy to fix as "plugging them in".

 

honestly yes. I wouldnt waste my gas. If its cut, solder back together, heat shrink...bam, its fixed before you found the keys. I care more about my car than some tech at a dealership...thats a fact. I know who i'd rather have fixing it.

 

What if he has absolutely no tools to do the job or the expertise? You really want a guy who knows nothing about wiring to solder wires back together? That sounds more dangerous than a tech fixing it.

 

yeah either way no matter if you can or can't fix the car you have to let the dealerships ppl know they f'd up andneed to b responsible for it or at least so they hopefully won't forget on the next car.

 

what's a block heater?

 

Amen to that ****. Got to be something ******* major/expensive for me to let the dealership touch it. ****** rat bastards.

 

Actually someone who cant take a wire that's cut in half and get it back together shouldn't even be on the road... Doesn't take much "expertise", its probably around the same difficulty level as one of these.

 

To start with, I am a radiation containment technologist, so I know more about electronics then Yoda knows the force!

I know how to install a block heater back up to my vehicle.
The person calling me a bitch, obviously is a douche *** and is missing the point of this entire conversation!

The fact that they left exposed wiring in my vehicle is a huge issue
The fact that they missed it, is not so out of this world, as I know how it goes in the industry.
The fact they you basically think I should fix it myself, when someone else is responsible is just plain retarded.

A "Block Heater" is a device that mounts to your oil pan to keep the oil warm, during the winter to prevent harsh start-ups, or in somecases to make the vehicle be able to start at all. It works by plugging it into your house, giving 120ac to the unit keeps the pan warm.

Here is the issue;
Cut wires with 120ac exposed WILL spark when you plug it in. Its a matter of what is around it when it shorts. If there is oil/gas or anything flammable it has the potential to catch on fire. If it shorts on the frame (Likely that it would) then you would expose your vehicle to 120 volts Alternating Current. And if I am not mistaken, it would pass through alot of the circuitry before the fuses because it is AC and running from the ground through.

Would you be happy to find the cause of your vehicle's complete electronic circuitry failure was caused by a dealership's mistake? 10 months later try proving it.

Don't be an idiot. The fact of the matter is, this is a serious issue no matter how we look at it. This is also why the dealership awknowledged this quickly and had it resolved immediately without question.

Dealership made a mistake
Dealership stepped up and fixed the issue without question
Case Closed

 

Sounds good, just tell Homer I said Hi!