how long for mazda response
#1
how long for mazda response
Quick question:
I took my car to a mazda dealer last friday because of the low compression issue. They previously did some work under warranty such as zoom power which was supposed to increase compression. IT didnt and im back where I started.
Mazda said, ok we will ask mazda if we can get a new motor for you since you are under warranty.
They called me Tuesday and said that I could come pick the car up because they hadnt heard a response from mazda yet and didnt wanna keep the car from me. They submitted the info on saturday and were waiting for a response from Mazda since then, or waiting for them to "open up communications".
Is this normal or complete bs? They said "oh, well yeah you can leave it here if you dont mind waiting a few more days, but ever since its been here we cant duplicate your starting issues". well no ******* **** you didnt start it.
Anyways is it normal for mazda to take this long to reach out to a dealer about a warranty part, or is this dealer/mazda giving me the go-around?
I took my car to a mazda dealer last friday because of the low compression issue. They previously did some work under warranty such as zoom power which was supposed to increase compression. IT didnt and im back where I started.
Mazda said, ok we will ask mazda if we can get a new motor for you since you are under warranty.
They called me Tuesday and said that I could come pick the car up because they hadnt heard a response from mazda yet and didnt wanna keep the car from me. They submitted the info on saturday and were waiting for a response from Mazda since then, or waiting for them to "open up communications".
Is this normal or complete bs? They said "oh, well yeah you can leave it here if you dont mind waiting a few more days, but ever since its been here we cant duplicate your starting issues". well no ******* **** you didnt start it.
Anyways is it normal for mazda to take this long to reach out to a dealer about a warranty part, or is this dealer/mazda giving me the go-around?
#3
dont worry they just called back. apparently the compression is too close to minimum specifications for them to issue a new motor under warranty. And they're charging me 47.00 for submitting the info to mazda. lol.
#4
im not responsible if you decide to do this.
#6
Until i saw this lol
Well are they giving the ok for warranty or what?
#7
No, they're not giving me the warranty. The dealer told me that mazda said the compression results were not low enough to issue me a new motor. So they are charging me 47.00 for literally the dealer just calling mazda and asking if they'll replace it.
#10
BC.
#11
#12
So because im a frequent customer i only get bent over half as hard. Oh well.
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Touge
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08-11-2015 11:19 PM