Brought my car in Friday to the dealer for new visor.

It's now Thursday and still not done.

And Mazda wonders why their customer service ratings are freaking abysmal

 

Dude... I would be livid!

 

Well you drive an 8 so im sure they'll just throw your rating out the window

 

damn my dealership replaced mine in a matter of minutes

 

Why would you leave your car at the dealership for a visor replacement?
Bring it in, let them see what you need and then take it home.
They'll call you when it comes in.

 

why didn't they just order the visor and then call you when it came in? I'm getting mine fixed tomorrow morning before work- they said to just come by when I could and it'd take about 20 minutes to install the new one...

 

I drove in showd them mine. They orderd a new 1, that came in 2 days.
They handed it to me and asked if I was able to handle the task of installing 1 screw my self or would I like to wait 20min.

 

my dealership replaced mine in about 30 minutes

 

When I got my oil changed last week a Miata was getting a replacement. The parts and accessories guy went out to her car and installed it and was back within 10 minutes.

Is your car sitting and waiting because they don't have a visor available?

 

it should take about 17days

 

Mine also had an electrical problem from the wires to the lighted vanity mirror shorting out. That's why I had to leave it. The delay, however, has nothing to do with the electrical problem, they told me, but rather a backup in getting the visor.

Luckily, I have a third car so it's not THAT big of a deal. But I'd certainly rather be driving my '06 RX8 than my 1995 Chevy Tahoe.

 

when you get the new one fold it down all the way and crack it in the parking lot before you drive out.

 

Greeeatttt... I was gonna stop by my dealership tomorrow and ask if they can replace my broken visor (think its been broken since I bought it, since I never drive durring dusk or dawn). God I hope my dealer doesnt take a week

 

My dealership replace two tailights and a visor in 30 minutes. Exactly 30 min! (Hiley Mazda)

I told them I didn't have to fart around, and they got right on it.
________
Indianburfee Cam

 

They have replaced mine twice in less than 30 minutes. I also got my radiator replaced under warranty in less than 3 days.

My dealership rocks!

 

Stupid question but I gotta ask as to prepare myself. So far my dealer has been 50/50 on good/bad service so I'm curious on this.
I own a 04' model used, I've had her for about 3 months now, will I have to pay for the broken visor or am I covered by the bumber to bumber warrenty. That and my damn headlights have some odd film on the inside /sigh.

One day Im gonna track down the previous owner and pwn him hardcore for all the stuff he didnt do for this car.

 

it's covered under warranty.

 

Why are there two threads about the visor?

 

One for the Drivers Side and one for the Passenger Side jesh.... hahaha

 

LOL, good answer...

 

i just had mines replaced. before i took it in the driver side was so bad it was just hanging and wouldnt go up so i took it off myself. i took it in on a saturday and they told me i gotta come on a weekday, they also said to put it back on for them to look at. on the way down that day, i put it on while waiting at a stop light.

 

please, d0n't try to inject logic into this forum

 

Any progress on getting your visor replaced? I'm waiting for them to get my visor in. They were ordering it Monday and said if it was in stock it would be in by the end of the week so I could get mine replaced on Saturday, then. I don't know if it ended up being in stock or not. I didn't have time to wait around on hold to find out. It sucks that it took out your radio and everything, though. Fortunately the only thing wrong with mine is that it broke.

 

Two threads? Check again... its more like 50. This is turning into the new "flooded" topic.

 

Mine broke friday night on the way to dinner, called a dealer 20 minutes away that is open on sat. Dropped it off sat morning, picked it up that afternoon with the visor replaced and headlight aim fixed no questions asked.