Mazda damaged my wheels!!!HELP!!!
#26
Originally Posted by kellybrf
they should definately replace, but buy some better wheels. stop trying to be a neon w/the black wheels
well, i guess its just me then......
#27
Originally Posted by St.Char
Hey slllygrl....I know your mad, however, take a deep breath when you go back in to the dealer and handle this diplomatically. I has a similar situation and this is what i did. I called Mazda North America, you can find this number in the back of your warranty book, and filed a complaint against the dealer. Write a letter to the Owner and CC: a copy to the GM of the dealership and then to your attorney. Let them know that your next stop is the BBB. In the letter explain what happened. Get an estimate of the damage and have the dealer make you a cash settlement for the damage. I'm sure with this kind of attention, that they will satisfy your complaint. Good Luck!
#28
Registered
Join Date: Apr 2005
Location: I am a leaf in the wind...
Posts: 405
Likes: 0
Received 1 Like
on
1 Post
Keep us posted. and dont let them off the hook,
that's not a base model Mazda 3 or B-series P/up truck; Its the friggin $30,000+ flagship from their marque you bought from them and therefore they should give you the very best in service. Nothing less will do.
that's not a base model Mazda 3 or B-series P/up truck; Its the friggin $30,000+ flagship from their marque you bought from them and therefore they should give you the very best in service. Nothing less will do.
#29
EX-Member
Thread Starter
Join Date: Aug 2004
Location: Jacksonville FL
Posts: 1,286
Likes: 0
Received 0 Likes
on
0 Posts
I dropped off my car today to have the headlight lenses replaced. I wanted to speak with the service manager but the service advisor had told me that he has spoken with him and the service manager said that they will take care of it.
#31
Registered User
Join Date: Feb 2005
Location: Camp Verde, AZ
Posts: 139
Likes: 0
Received 0 Likes
on
0 Posts
i had 2 bent rims and the dealership ordered the wrong color chrome rims to replace them, i didnt notice for 2 months, do you think i could get any leverage against them? prolly not, if i didnt even notice for 2 months lol..... dark chrome and light chrome do show up when you are actually looking for a diff...
#32
Smooth Criminal
I hope they fix your wheels, and if they do, good on you.
The last time mine was in, they got ball point pen ink on my drivers seat. I have cloth, gray, and it was blue pen. Probably from leaning in to put that dumb sticker in the window for the next oil change. They claim it was already there, I called BS and lost. I got it out with some stain remover, hooray for 3M scotch guard.
The last time mine was in, they got ball point pen ink on my drivers seat. I have cloth, gray, and it was blue pen. Probably from leaning in to put that dumb sticker in the window for the next oil change. They claim it was already there, I called BS and lost. I got it out with some stain remover, hooray for 3M scotch guard.
#33
Try Arlington Mazda
A friend of mine is the GM of a dealership in Arlington, VA and he set me up nicely with an incredible deal on a Shinka mt about 6 weeks ago. When the weather got warm and I rolled down the windows I noticed a sound in the exhaust that should not be there. I took it in and they discovered damage to one of the cat. converters. They replaced it under waranty. The service from the service dept. was very good. They did everything possible to get my car out ASAP. They had no idea that my friend was their boss. I will definately take the car back next time because of the service even though I live near Dulles. (which is a long ride in rush hour traffic in the DC metro) Try taking your car to Arlington Mazda.
#34
I just got my car back from getting the brake hubs painted. The service manager said that Mazda would pay for this service. What pissed me off was that the car was left at a body shop (not own by the dealership) for two days. The owner of the body shop called me and ask me if I really wanted the brake calibers painted. WTF didn't anyone at the service dept tell him it was the hubs? Can't he see that there's rust all over the hubs?
I was pissed off cause after two days they haven't started working on the car.
I was pissed off cause after two days they haven't started working on the car.
#35
Registered
iTrader: (2)
Join Date: Mar 2004
Location: columbus, oh
Posts: 861
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by BlueEyes
Yeah, stop trying to be like the neons who are trying to be like the numerous Ferrari, Porsche, Lamborghini and other exotic owners who wear black rims.
![Roll Eyes (Sarcastic)](https://www.rx8club.com/images/smilies/rolleyes.gif)
The wheels look great silly.
![Roll Eyes (Sarcastic)](https://www.rx8club.com/images/smilies/rolleyes.gif)
The wheels look great silly.
i think that the black rims look cheap. i am a fan of dark gunmetel and i know that its similar, but the gunmetal has a different look/feel than a flat black. the only car ive seen it on that looks decent is the rsx in that dark champaigne color b/c the gunmetal would clash. i like the gunmetal on the darker color 8s, but think the brighter colors (not white, thats gay too) looks good on the silver and titanium ones.
#37
PoloRican Rotary
Join Date: Feb 2004
Location: Maryland
Posts: 1,501
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by RCMarquis
Hey, what did you have to do to get the dealer to remove the rust on your rotors?
I didn't think the dealership would take care of this for free.
I didn't think the dealership would take care of this for free.
#38
EX-Member
Thread Starter
Join Date: Aug 2004
Location: Jacksonville FL
Posts: 1,286
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by joseight
i tried to get the dealer to repaint my rotors becasue of rust and they told me its normal and that they werent going to do anything about it. ********.
Thats full of ****.
#39
EX-Member
Thread Starter
Join Date: Aug 2004
Location: Jacksonville FL
Posts: 1,286
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by kellybrf
i think that the black rims look cheap. i am a fan of dark gunmetel and i know that its similar, but the gunmetal has a different look/feel than a flat black. the only car ive seen it on that looks decent is the rsx in that dark champaigne color b/c the gunmetal would clash. i like the gunmetal on the darker color 8s, but think the brighter colors (not white, thats gay too) looks good on the silver and titanium ones.
They're not actually plain black, they're metallic charcoal.
#40
EX-Member
Thread Starter
Join Date: Aug 2004
Location: Jacksonville FL
Posts: 1,286
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by kellybrf
i think that the black rims look cheap. i am a fan of dark gunmetel and i know that its similar, but the gunmetal has a different look/feel than a flat black. the only car ive seen it on that looks decent is the rsx in that dark champaigne color b/c the gunmetal would clash. i like the gunmetal on the darker color 8s, but think the brighter colors (not white, thats gay too) looks good on the silver and titanium ones.
I know what you mean by black cheap rims. My friend tried to copy my wheels but his rims were way cheaper than mine and they were plain black with polished lip . They look so fugly and cheap.
#41
Originally Posted by cas2themoe
I had the same problem and took my 8 to Darcars Silver Spring. My breaks were making noise and there was rust on the rotors. Complained about it, talk to the Vice President of Customer Service and Got all the Brake Pads and Rotors Replaced for FREE. I would complain big time!!!!! I'll see if I can't scan the Invoice tomorrow and show you everyone.
http://www.darcars.com/
How can a Dealer with this much product focus on your car?
#42
![Angry](https://www.rx8club.com/images/icons/icon8.gif)
Originally Posted by kellybrf
they should definately replace, but buy some better wheels. stop trying to be a neon w/the black wheels
Originally Posted by kellybrf
i think that the black rims look cheap. i am a fan of dark gunmetel and i know that its similar, but the gunmetal has a different look/feel than a flat black. the only car ive seen it on that looks decent is the rsx in that dark champaigne color b/c the gunmetal would clash. i like the gunmetal on the darker color 8s, but think the brighter colors (not white, thats gay too) looks good on the silver and titanium ones.
your comment in the start of this thread was TOTALLY inappropriate as the thread was about damage to the rims not 'do you like my rims' 'what color should I get my rims in'...even worse you decided to criticize someone when they needed help to solve the problem or provice support...you didn't provide a damn thing but an already stated piece of advice and a snide comment that makes you look like an *******.
Maybe you made that comment because you actually still drive a Neon...and wanted to feel better about yourself.
#44
EX-Member
Thread Starter
Join Date: Aug 2004
Location: Jacksonville FL
Posts: 1,286
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by tiggerlee
I can almost bet what the dealer will tell her about the rims. They'll say "with a little touch-up paint you'll never notice"
Besides aren't those suppose to be torqued instead of using a impact wrench?
Besides aren't those suppose to be torqued instead of using a impact wrench?
The service advisor mentioned earlier today that they used a torque but it was still narrow and hard to remove the lugs since they were aftermarket lugs hmmm
#45
Originally Posted by slllygrl10
The service advisor mentioned earlier today that they used a torque but it was still narrow and hard to remove the lugs since they were aftermarket lugs hmmm
obviously they got lugs on and off...really this is just a matter of carelessness...well if you do get new rims out of this you can sell me these and I'll have them refinished...in glossy black
![Wink](https://www.rx8club.com/images/smilies/wink.gif)
#46
EX-Member
Thread Starter
Join Date: Aug 2004
Location: Jacksonville FL
Posts: 1,286
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by truemagellen
that is still no excuse...if it doesn't fit you don't try to jam it in there
obviously they got lugs on and off...really this is just a matter of carelessness...well if you do get new rims out of this you can sell me these and I'll have them refinished...in glossy black![Wink](https://www.rx8club.com/images/smilies/wink.gif)
obviously they got lugs on and off...really this is just a matter of carelessness...well if you do get new rims out of this you can sell me these and I'll have them refinished...in glossy black
![Wink](https://www.rx8club.com/images/smilies/wink.gif)
I highly doubt that they will be buying me new wheels. Im just sooo sick of dealing with this people.
I declined to have my squeaking brakes looked at today because Im still fed up about this. I have another appointment next wednesday and have the guy come in to have my wheels fix.
#47
PoloRican Rotary
Join Date: Feb 2004
Location: Maryland
Posts: 1,501
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by snap-on
I complained about the Rust on the Rotors but they didnt state that in the Invoice but Here it is:
#48
Registered
iTrader: (2)
Join Date: Mar 2004
Location: columbus, oh
Posts: 861
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by truemagellen
You obviously don't know **** about rims...Those are Ro_ja's by Rays eng. and are an excellent wheel that IS NOT BLACK...it is between a gunmetal (which u think is so damn cool) and black (well over 2 grand too)...you obviously haven't seen CortC's HRE black face silver lipped rims...they are classy...unlike you and your comments
your comment in the start of this thread was TOTALLY inappropriate as the thread was about damage to the rims not 'do you like my rims' 'what color should I get my rims in'...even worse you decided to criticize someone when they needed help to solve the problem or provice support...you didn't provide a damn thing but an already stated piece of advice and a snide comment that makes you look like an *******.
Maybe you made that comment because you actually still drive a Neon...and wanted to feel better about yourself.
your comment in the start of this thread was TOTALLY inappropriate as the thread was about damage to the rims not 'do you like my rims' 'what color should I get my rims in'...even worse you decided to criticize someone when they needed help to solve the problem or provice support...you didn't provide a damn thing but an already stated piece of advice and a snide comment that makes you look like an *******.
Maybe you made that comment because you actually still drive a Neon...and wanted to feel better about yourself.
just b/c rims are expensive doent mean they look good. as with anything its all opinion. the op even agreed w/me about plain black rims and i couldnt tell from his picture that they werent flat black. my first post actually did contain advise to get the dealer to replace the rims as the damage was unacceptable, especially to an aftermarket part of that price. i may have also been drunk on the first post (however, i still dont like flat black rims.)
#49
EX-Member
Thread Starter
Join Date: Aug 2004
Location: Jacksonville FL
Posts: 1,286
Likes: 0
Received 0 Likes
on
0 Posts
I went to Tire Plus to have my front driver side tire replaced got a screw stuck eeekk and guess what they didnt manage to damage my rims. I think it was pure neglegience on mazda's part. I will get them watch aaahhh!!
Thread
Thread Starter
Forum
Replies
Last Post
M RX 8
RX-8 Parts For Sale/Wanted
3
08-05-2015 06:45 PM
dbarber
Series I Trouble Shooting
14
07-25-2015 01:34 PM