MNAO-my new best friend
03-01-2007, 11:54 AM
#27
Goat rider
Join Date: Feb 2006
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They closed my dealer. I had a problem where they didnt pay off my trade in for 6 months. Kept losing checks and putting the wrong amounts on them.. My g/f also had to wait 8months to get her title cause it kept comming with the wrong sig/paper work.
We called over and over and bitched and I bet alot of other did, that place is gone now!
We called over and over and bitched and I bet alot of other did, that place is gone now!
Last edited by Trekk; 03-01-2007 at 12:07 PM.
03-01-2007, 12:08 PM
#28
RX-8 dreamer
Join Date: Oct 2004
Location: Bellevue, WA & Portland, OR
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Congrats, you're lucky to get such great service all around! So does this mean you still get the full warranty from your '06 car or the shorter warranty for the '07?
03-01-2007, 12:20 PM
#30
mazda corporate is awesome.. it's the dealers that suck. the hardest part is getting heard by them then they always take are of it. I've had to go to them myself several times.. including the day i bought my car because of dealer shenanigans.
03-01-2007, 12:43 PM
#31
幹他媽!
alhambra f'g mazda. bunch of stupid, incompetent chinese a-holes- esp ricky tru the service manager. if i pulled what he does at work, i'd have been fired a long time ago...
for the time being, i'm going to galpin mazda in van nuys, even tho it's 20 miles away. at least a few of their service advisors drive 8's and uknow a thing or 2 about this car.
for the time being, i'm going to galpin mazda in van nuys, even tho it's 20 miles away. at least a few of their service advisors drive 8's and uknow a thing or 2 about this car.
Originally Posted by thirdkong
Just curious, who was your dealer?
03-01-2007, 12:44 PM
#32
Registered
Join Date: Mar 2003
Location: Santiago, Dominican Republic
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Originally Posted by reidswitch
Sept 2006 I purchased my 06 GT loded 8. At the end of October I started to experience a variety of problems that the dealer could not fix after several vists and 40 days. I wrote a letter to MNAO stating my issues and what I would like done about it. I was notifed withen 2 days stating they are going to send out a regional field rep. He came out and worked hard on my 8. The problem dispite all his hard work could not get resolved. Mazda asked for some time to come up with another resolution to my problem. I called 2 or 3 times a week for about a month for an update which wasent much information and I was getting impatient. The last 2 weeks I was getting calls from a Mazda field manager who was very nice and stated they were going to put me in another car. Im thinking used as mine had 7500 miles on it. Not alot but it was only 5 month old. I received a call last night from the dealer I origionally purchased the car from asking me to come in today to take delivery of my new 8. I now have a NEW 8 better than the one I started with. 07 not 06, I got to choose the color. and added the spoiler with no out of pocket to me. They said they just wanted me to be a happy customer. From the time I first notified MNAO of my issues they have made good on every promise and have gone beyond my expectations. Just thought I would share...
03-01-2007, 12:51 PM
#33
Life's a garden, dig it?
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Join Date: Jan 2007
Location: South Bay, So Cal
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Originally Posted by Detrich
alhambra f'g mazda. bunch of stupid, incompetent chinese a-holes- esp ricky tru the service manager. if i pulled what he does at work, i'd have been fired a long time ago...
for the time being, i'm going to galpin mazda in van nuys, even tho it's 20 miles away. at least a few of their service advisors drive 8's and uknow a thing or 2 about this car.
for the time being, i'm going to galpin mazda in van nuys, even tho it's 20 miles away. at least a few of their service advisors drive 8's and uknow a thing or 2 about this car.
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