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My Mazda Dealer SUCKS!!

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Old 09-07-2004 | 09:06 PM
  #1  
Tigerfootball's Avatar
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Clemson, NOT Auburn
 
Joined: Jun 2004
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From: Greenville, SC
Angry My Mazda Dealer SUCKS!!

well, not the dealer, just the service department. I have had two rather big problems so far, each within a month of each other. here goes....

1. I was in my home town, Rock Hill, SC, and needed an oil change, my car's first. well, i get my car back and my dad notices a good amount of oil on the garage floor. I think nothing about it, but as the days went by and i got back to Anderson, SC, where i live while i go to Clemson, and still there is oil leaking. So the next business day i go to Fairway Ford and Mazda of Anderson and have them look at it. It turns out that Team Mazda in Rock Hill FORGOT to put the little rubber gromet thing that goes around the oil plug. So Fairway fixed it for free for me. Point for them.

2. I had a blown speaker in my driver's side door. So i ordered the replacement speaker from Team Mazda in Rock Hill and THEY had to put it in, not me and definately not another Mazda Dealership, so i had to drive all the way back there and get them to put it in. Well, when i get my car back, i notice an unusual rattle every time i shut my door. so i check it out by knocking on it with my hand, both the doors. Well, the passenger side didn't rattle, but the driver's side, DAMN. there is enough space at the bottom rear of the panel to get my fingers in there, whereas the other side fits like it should, FLAT against the metal.

I am just SICK of that already and it is only two things. I will NEVER go back to the Rock Hill Mazda dealership for repair again. I mean shouldn't a MAZDA dealership be able to work on one of their own cars without screwing it up? has this happened to anyone else? ok, i got that out, i feel better. but never again will i go to that dealership for the crappy service work they provide.
Old 09-07-2004 | 09:14 PM
  #2  
fordracing19's Avatar
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From: denton/gainesville tx
sucks dude. We have 3 good mazda techs at our dealer.
Old 09-07-2004 | 09:28 PM
  #3  
Tigerfootball's Avatar
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Clemson, NOT Auburn
 
Joined: Jun 2004
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From: Greenville, SC
The techs at Fairway Ford and Mazda here are very good too. i guess the ones in Rock Hill are just the "scrubs" of the service world.

And is there a thread that explains how to put a door panel on the RIGHT WAY?
Old 09-07-2004 | 09:42 PM
  #4  
fordracing19's Avatar
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From: denton/gainesville tx
shouldnt be very hard. I havent had one off yet,but most of the mazda trim panels are easy.
Old 09-07-2004 | 11:57 PM
  #5  
vegas RX8's Avatar
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Joined: Dec 2003
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From: Las Vegas, Nevada
Well most service departments here in vegas also suck. They have gotten better in the year rx8 has been out now.
Old 09-08-2004 | 11:35 AM
  #6  
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From: Toronto/Oshawa
Yes there is a door panel thread w/pics somewhere. Look in the DIY section.
Old 12-12-2009 | 06:39 AM
  #7  
kvndoom's Avatar
The Slow and the Serious
 
Joined: Jul 2007
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From: Communistwealth of Virginia
5 years later...

umad?
Old 12-12-2009 | 07:08 AM
  #8  
nycgps's Avatar
Out of NYC
iTrader: (1)
 
Joined: Jun 2005
Posts: 19,881
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From: Planet Earth
Originally Posted by cguillen
Well what did u expect when u bought a mazda? Stick to Nissan, Toyota and Honda!
welcome to 2004 ! what a f-ing idiot.
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