New Service Bulletins!!!
06-21-2006 | 07:20 PM
#27
Originally Posted by Aseras
mazda isn't to bad but the dealers absolutely SUCK. mazda however won;t do a recall or fix anything unless they KNOW it will cost them more in lawsuits and liability down the road than if they repaired it. Just the fact that they have settled several condensor problems before court means they know there's a problem, but they are merely offering a bandaid for it.
- recalls are mandated for SAFTEY defects and only saftey defects
- TSB's are Technical Service Bulletins which are meant to help technicians troubleshoot problems quicker, not for people go go walking up to a service counter and demanding free parts with. Because a TSB exists doesn't mean your car will suffer from that problem, and unless it does it doesn't need to be fixed.
06-21-2006 | 08:05 PM
#28
Originally Posted by Ryan13b
Before replying you should know that...
The AC Condenser design on the RX-8 constitutes a design defect.
Mazda has admitted the defect.
Nothing more to see here.
The AC Condenser design on the RX-8 constitutes a design defect.
Mazda has admitted the defect.
Nothing more to see here.
The 2006 models have a windshield washer fluid tank thats more clear looking then the 2004 model. Clearly a design flaw as well...
06-22-2006 | 02:23 AM
#30
Originally Posted by Ryan13b
This statement is ridiculous.
You really should go get a job with Mazda, you seem to have their mentality towards customer service.
Mazda understands it's a design defect. Period.
Car companies simply do not make design changes without cause. It probably costs Mazda $5 per car to make the design change. Do you know of any company in the world that would justify spending perhaps $250,000 ($5 times 50,000 expected future RX-8s) on something that isn't a design problem?
Here's another fact. When I told Mazda I wanted them to cover my condenser they said it wasn't a defect. The dealer offered to pay the labor if Mazda would cover the $380 part, which probably cost them half of that.
Mazda said no.
I sued Mazda for the total cost of the repair, Racing Beat screens, installation of the screens, Rental car fees, tax, court costs, and even the cost of the stamps I used to mail them the form.
Mazda waited until the day before the court date, and finally cut me a check for the whole thing. It cost them 5 times what it would have if they'd actually fixed it when I politely asked them to.
I told them I wouldn't accept a settlement until I get a signed letter explaining why they're paying out, basically a CYA in case they don't pay.
I have a letter in my hand admitting fault from Mazda.
So next time you want to post about Mazda's official position on a subject, maybe you should find out what their position is
You really should go get a job with Mazda, you seem to have their mentality towards customer service.
Mazda understands it's a design defect. Period.
Car companies simply do not make design changes without cause. It probably costs Mazda $5 per car to make the design change. Do you know of any company in the world that would justify spending perhaps $250,000 ($5 times 50,000 expected future RX-8s) on something that isn't a design problem?
Here's another fact. When I told Mazda I wanted them to cover my condenser they said it wasn't a defect. The dealer offered to pay the labor if Mazda would cover the $380 part, which probably cost them half of that.
Mazda said no.
I sued Mazda for the total cost of the repair, Racing Beat screens, installation of the screens, Rental car fees, tax, court costs, and even the cost of the stamps I used to mail them the form.
Mazda waited until the day before the court date, and finally cut me a check for the whole thing. It cost them 5 times what it would have if they'd actually fixed it when I politely asked them to.
I told them I wouldn't accept a settlement until I get a signed letter explaining why they're paying out, basically a CYA in case they don't pay.
I have a letter in my hand admitting fault from Mazda.
So next time you want to post about Mazda's official position on a subject, maybe you should find out what their position is
cause you know a stone could crack it a heart beat.... it is people like you that make the whole usa pay more insurance.... thanks....
sorry it is people like you that make the lawyers money and raise my rates....
i have 49k miles on mine.... no damage... condeser or windshield.... maybe you have bad karma. for a reason....
you need to pay someone to find what damaged you ac and sue them.... mazda is not in charge of the world...
lord knows you could have driven over a rake... btw do you wear a helmet when you drive????
have you sued mazda for paint chips yet???
beers
Last edited by swoope; 06-22-2006 at 02:28 AM.
06-22-2006 | 02:29 AM
#31
Originally Posted by Ryan13b
Before replying you should know that...
The AC Condenser design on the RX-8 constitutes a design defect.
Mazda has admitted the defect.
Nothing more to see here.
The AC Condenser design on the RX-8 constitutes a design defect.
Mazda has admitted the defect.
Nothing more to see here.
hows that??? if you improve on a design is the first one a defect...
beers
06-22-2006 | 03:11 AM
#32
Registered
Joined: Oct 2005
Posts: 204
Likes: 0
From: Schaumburg, Illinois
I think we all know the reason Mazda doesn't simply just shell out for every "claim" against them is because some people when told no, just go back home and forget about it, there is only a small percentage of people that will pursue legal action, and for them, and most companies, the small percentage of people far outweighs the fix it with no questions asked mentality. And beyond that, if you knew that your dealership would fix anything you wanted them to for free, wouldn't you have alot more things that needed to be fixed? So for Mazda and just about any other profitable company out there, you have to pick and choose your battles.
06-22-2006 | 07:21 AM
#33
Originally Posted by Ryan13b
Before replying you should know that...
The AC Condenser design on the RX-8 constitutes a design defect.
Mazda has admitted the defect.
Nothing more to see here.
The AC Condenser design on the RX-8 constitutes a design defect.
Mazda has admitted the defect.
Nothing more to see here.
Im with Swoope on this one. Sometimes when someone settles it doesnt really mean you won. the fact is that the defendent just dont want to waste anytime with you. On paper, it sounds that you won. but in fact. who knows ?
(but most people will satatisfly by on paper stuff)
Last edited by nycgps; 06-22-2006 at 07:23 AM.
06-22-2006 | 07:51 AM
#34
Originally Posted by swoope
so are you expecting a big wire mesh screen to cover your windshield?????
cause you know a stone could crack it a heart beat.... it is people like you that make the whole usa pay more insurance.... thanks....
sorry it is people like you that make the lawyers money and raise my rates....
i have 49k miles on mine.... no damage... condeser or windshield.... maybe you have bad karma. for a reason....
you need to pay someone to find what damaged you ac and sue them.... mazda is not in charge of the world...
lord knows you could have driven over a rake... btw do you wear a helmet when you drive????
have you sued mazda for paint chips yet???
beers
cause you know a stone could crack it a heart beat.... it is people like you that make the whole usa pay more insurance.... thanks....
sorry it is people like you that make the lawyers money and raise my rates....
i have 49k miles on mine.... no damage... condeser or windshield.... maybe you have bad karma. for a reason....
you need to pay someone to find what damaged you ac and sue them.... mazda is not in charge of the world...
lord knows you could have driven over a rake... btw do you wear a helmet when you drive????
have you sued mazda for paint chips yet???
beers
don't forget that he probably will also sue the car in front of him for kicking the stone up that punctured his condenser because they are negligent in the sense that they did not use splash guards
06-22-2006 | 08:44 AM
#36
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Posts: 12,255
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From: Buddhist Monastery, High Himalaya Mtns. of Tibet
Originally Posted by r0tor
don't forget that he probably will also sue the car in front of him for kicking the stone up that punctured his condenser because they are negligent in the sense that they did not use splash guards
06-22-2006 | 10:57 AM
#38
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Joined: Apr 2006
Posts: 100
Likes: 0
Originally Posted by alnielsen
And sue the responsible goverment highway department for not keeping the street clean of debris.
06-22-2006 | 05:06 PM
#39
Director of Service
Joined: Jul 2005
Posts: 167
Likes: 0
From: IN
how is it that mazda has admitted there is a design flaw? if mazda had indeed admitted it was there fault...than there would be a bulletin out to every dealer about adding these coolers at no cost to the customer. just because mazda settles with you out of court doesn't admit anything.. most of the times a company will settle out of court just to not have to deal with the legal battle. that proves nothing.
and as for your "unscientific" research...did you talk to more than one dealer?? did you talk to a different car line dealer?? i seriously doubt it..i worked for chevy for 6 years and we replace hundreds of a/c condensers...i work for a mazda dealership and i've only done 1 rx8 condenser and that was because she had ripped the under cover off...and imagine that....that wasn't her fault either....she fought me on paying for that one too....
and as for your "unscientific" research...did you talk to more than one dealer?? did you talk to a different car line dealer?? i seriously doubt it..i worked for chevy for 6 years and we replace hundreds of a/c condensers...i work for a mazda dealership and i've only done 1 rx8 condenser and that was because she had ripped the under cover off...and imagine that....that wasn't her fault either....she fought me on paying for that one too....
06-22-2006 | 05:24 PM
#40
Registered User
Joined: Jan 2004
Posts: 250
Likes: 1
From: North Carolina
Originally Posted by Ryan13b
The difference is that every car has a windshield that is succeptable to damage. There's not a lot that can resonably be done to prevent this.
In the case of the RX-8 condenser, they could have prevented the failure by installing a $3 screen.
Mazda's engineers would have resonably been expected to understand that the location of the condenser makes it much more likely to sustain damage than in the industry norm. Period.
They knew the condenser was at a higher risk than in other cars. They did nothing about it. That my friends is negligence.
Regardless of what you may think you know about civil liabilty law, this is the bottom line.
I did some unscientific research and found that the damage rate for the RX-8 condenser is more than 2000% that of your average car. The dealer that repaired my car has personally done about a dozen condensers, and admits that he's only done "1 or 2" in the Mazda3 and Mazda6, which account for a huge majority of his service.
In the case of suing someone who's car throws a rock that's different. They can't prevent this. Now, if someone is driving and a piece of debris falls off of their car, or out of their car, that constitues an avoidable accident, and they are liable.
Sometimes I wear a helmet when I drive, depends on the venue.
In the case of the RX-8 condenser, they could have prevented the failure by installing a $3 screen.
Mazda's engineers would have resonably been expected to understand that the location of the condenser makes it much more likely to sustain damage than in the industry norm. Period.
They knew the condenser was at a higher risk than in other cars. They did nothing about it. That my friends is negligence.
Regardless of what you may think you know about civil liabilty law, this is the bottom line.
I did some unscientific research and found that the damage rate for the RX-8 condenser is more than 2000% that of your average car. The dealer that repaired my car has personally done about a dozen condensers, and admits that he's only done "1 or 2" in the Mazda3 and Mazda6, which account for a huge majority of his service.
In the case of suing someone who's car throws a rock that's different. They can't prevent this. Now, if someone is driving and a piece of debris falls off of their car, or out of their car, that constitues an avoidable accident, and they are liable.
Sometimes I wear a helmet when I drive, depends on the venue.
I understand your point but I think reason has to enter into the equation at some point. If a manufacturer decides to put anti-lock brakes in a car that didn't have them the year before does that constitute neglegence? Everyone knows it is better to have them than not. Every year manufacturers make decisions on what to put in a car and what to leave out at the price point they are trying to achieve. If they can improve the car within the price target of the overall package they will in an effort to attract more sales. If they pick the wrong things to leave out or put in sales will suffer and they pay the price of not having a good understanding of what the buyer values. When you bought the car you had an opportunity to look it over and do research, if you didn't like what you found out, you didn't have to buy. If more people would just accept responsibility for their decisions and actions instead of looking for someone to blame we would all be a lot better off.
Last edited by stickman; 06-22-2006 at 06:41 PM.
06-22-2006 | 06:22 PM
#41
Originally Posted by stickman
If more people would just accept responsibility for their decisions and actions instead of looking for someone to blame we would all be a lot better off.
06-22-2006 | 06:35 PM
#42
Originally Posted by Ryan13b
Exactly, if more companies would realize that if they put a $3 part they could save their customers hundreds of dollars we wouldn't be having this conversation.
Being responsible for your actions is fixing your mistakes.
Being responsible for your actions is fixing your mistakes.
if you are sooo concerned with this "defect" then why not fix it instead of waiting around for a failure to happen and starting a lawsuit and having someone fix it for you. You can spend $50 and be protected or you can take the chance of doing nothing or you can also sell the damn car if your so concerned about a possible failure. Try taking responsibilty for YOUR actions and not looking for a scapegoat.
i swear i'm going to start to sue people because their stupidity gives me headaches
06-22-2006 | 06:58 PM
#43
Originally Posted by Ryan13b
I'm not an automotive engineer. I didn't know about the defect until it happened to me.
i wish i was there in court... simple search before you had you little lawsuit
Originally Posted by Ryan13b
Originally Posted by Ryan13b
**** poor...
Name a car that doesn't expose the condenser?
Can you name one that's tilted forward more than ours? This reduces the likelyhood of damage.
The only thing Mazda could have done was to put a grille in front of it. Lots of cars don't have them because they don't look good, and are out of automotive style at the moment..
**** poor...
Name a car that doesn't expose the condenser?
Can you name one that's tilted forward more than ours? This reduces the likelyhood of damage.
The only thing Mazda could have done was to put a grille in front of it. Lots of cars don't have them because they don't look good, and are out of automotive style at the moment..
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