snowflakes

iTrader: (4)

wowwww......if I only knew then maybe this shyt wouldnt of happened. hahah! all i can do is laff for now... -.-''

but damn, thats an expensive oil changee. haha. dumbasses...

chrism

dude come out to our weekly meets, know the locals, and hear the war stories.....it couldnt hurt....you can even show up in the loaner car.....we will allow it

snowflakes

iTrader: (4)

whats up people~
just an update on whats going on right now.... Went to talk to the managers at mazda today and , hahahaha they said a japanese engineer from mazda came to their dealer today and pretty much said dirt went in from the MAF sensor area....BULLSHYT! i cant buy that.. so i told the manager to right that down on paper and you know what.... he said NO. bc thats not something he can handle... righttttt..... so i stopped by a buddy of mine that owns a tech-shop and said i should go find another dealer that will do the job and is willing to work with me, since every dealer ive been AT isnt willin to help out. So im on a hunt to find a dealer that is REALLY willing to do it for me. if i cannot find a place to do it, then my other OPTION is to go through insurance and ask if they can cover it since its 7600$ and I KNOW THEY ARE NOT WILLING TO TOTAL THE CAR since thats half of what i owe on the car. Sooooo....if all else fails insurance is my next move, bc i cant stand any more of these ******** here... and my bud said if it goes through with insurance he is gna hook it up with the FD-TT motor. sounds like a plan. but i will see wheres it going first.

OPTIONS
1. Find a Dealer who is willing to waiver my Warranty.

2. Get a Lawyer, and fight this case and win back my warranty.

3.Go through insurance and pay a deductible and let magic do the rest.

4.Get rid of CAr.... :*( **** THAt.... *sigh*

dmc27

Take a look through the Mag-Ross Act so you know what is required for voiding a warranty. I wish I knew for sure, but it seems to me that they should be required to provide some kind of written documentation in order to void your warranty.

At the very least - make sure you get all the info on the Mazda Tech that supposedly came in to see your car. Names!!! Write it all down yourself, so if it does come down to a court date you have that info. If they are not full of sh8t then that guy would have to make the trip again to appear in court.

mmats69

would insurance cover engine failure?

whitebeau

insurance covered, is typically unlikely. It's not in relation to an accident. Though i've seen cows fly... (dont ask)

snowflakes - you've been to 2 different dealers? or is this the same one feeding you it's void, but we can give it to you in writing that your warranty is void. Hit up Chrism as a reference for a reputable dealer in your area. One that will not play the (void warranty for better scores with MNAO)

It's the only reason i can think of why Dealers don't go the mile to help the customers in the warranty. The link below has been posted elsewhere but even if yours is an HKS intake, the Magnum Moss act still applies. And since they can't give you the statement in writing, you don't have legal evidence of them voiding your warranty. So literally that Dealer is telling you to go elsewhere, we don't want to ruin our score rating with MNAO.




http://www.knfilters.com/warrantyletter.htm



In regards to having your 'car insurance' cover it. Here's the kicker, if you are throwing in the towel, and you do get some form of writing from a diagnostics place saying engine failure due to intake debri, you have a decent chance of filing for a single party accident, in which car damage was caused to the intake. (but really is your filter damaged?) so, there is the risk of it being a fraud claim, and in turn will risk counter suit, and possible additional state charges for attempt in fraud.


Best option really is to hit up the local 8 crew, and see who they trust. I'm sorry your Area sucks in dealer relations

suay

put back the old intake system and go to another mazda dealership. Your running the risk of the vinb number being run also. Or I would really talk to the manager and state that you are a loyal customer and you demand for them to help you. My local mazda dealer ship would help me, but im texas, so..... Its sounds like a real problem honestly. How many miss fires did u have? I have a 2004 version and i had some miss fires. complete the emissions and all good. check it again. they thought my engine need replacement. How many miles the warranty as you might know was extended for 60k so check that.

chrism

https://www.rx8club.com/ne-rx-8-forum-29/%2A%2A%2Awayne-mazda-nj%2A%2A%2A-137514/

i wont say it again......if you dont follow my advice then its on you......go to this guy and explain your situatio calmly.....they are reasonable as far as i can tell....they also have pull with mazda because they are the largest rx-8 dealer in the country

nycgps

iTrader: (1)

I reply in ur post.

Hmm, if thats the case, maybe I should try to get my next Mazda there IF they can fix some of the crap that my 8 has without much trouble ...

chrism

yeppers!

Mugatu

iTrader: (1)

so, let me ask you...was installing that intake worth it?

knight7

iTrader: (1)

i would have asked the same question. but i also went thru **** with mazda too, and my transmission. in the end i had to pay it cause i couldn't stand not having my car. which im sure thats whats gonna happen to him. all the reading i did on my car says the rx8 is the most perfect balanced car all around so i wonder how much difference this small mods make.

zoom44

hm ... i thought that was the Mazda South dealer in texas?

snowflakes

iTrader: (4)

whats up people.. I apollogize for not replying to the posts for a bit now since ive been realll busy with this on going battle against mazda....

seriously, i wish i took the actions ChrisM suggested me... seriously... but i was a lil too late to tell you the truth, but, as of now, i climbed up the ladder and talked with the regional manager and supposedly he said he was the one to call up a mazda engineer to go and check my car out, and they said NO!. no exception. "the intake was the cause". GAHHHHH!... i called MNAO afterwards and they said 4 people, each one from a different department/office said DECLINE IT. they went very hardcore on my ****~ its impossible, i even brought up the mags/moss act and they said it doesnt matter, b/c hypothetically it was concluded that the intake was the main cause.. which i stillllll cant believee~~~~~~~~
it jus doesnt make ne efffin sense.

so today i paid them $700 for the dechoke/battery/batt.cable wire/4 spark plugs/new coils/service labor.. ughhh.... i insisted i wasnt gna pay'em for crap, since i knew whats happening now. [idk if that was a good move or bad , i just wanted to get my car out of that dealership ASAP!]....
but now im going to pick it up tomorow and bring it back to my house.
NOW im thinking if i should file a lawsuit against this dealership after i find out the main reason of the motor to lose its compression from a third party technician...and get the real cause of problem then file the claim. but thats IF i file a lawsuit..... oh another thing they were hasselin me was that I PAY FOR THE NEW STARTER THEY INSTALED IN MY CAR [499$] , I WAS LIKE HELLLLL NO. SO HE SAID OK ILL OUT THAT UNDER THE WARRANTY.... WTF.... THESE PEOPLE ARE FUKIN ANNNOYING/CONFUSING THE HELL OUT OF ME...but of course i realllllly hoped it said that on the R/O but it wasnt.... *sigh*...i woulda had their ***..... but right now im jus thinking of taking a loan out and jus swap to a 13b-TT and then resell the car for a higher price.. ughhh...but of course imma sure as hell gna drive that damn car for a lil bit and then get rid of it if do that...

Seriously what can i do for further actions against them without doing any Legal Actions!??
and also i called the insurance company up and they said no mechanical failures are covered...but if the debris thing is what mazda 'said' then, is it possible to do a single party accident.? i mean its not mechanical technically since its dirt debris that caused it..... so yea... idk hit me up. im DEPRESSED! lol

nycgps

iTrader: (1)

You might want to consult a lawyer thats special in these kind of case, Im sure there are greedy lawyers out there.

Then, you should start studying the laws yourself too, get as much proof as you can. Cuz its going to take a long time.

Bring the moss act to the lawyer and explain everything.

rddragoness

Snowflakes, do yourself one favor. Take a good look at the paperwork that you have from picking the car up. Read where it states that replacing the starter is warranty work. If it's stated clearly to be warranty work, then make a copy, go back and show it nicely to the GM or Service Department and ask them one question.

"Why was the starter covered under warranty when the you told me my warranty had been voided." They CANNOT have it both ways my friend.....She's either covered or she's not. You now, have proof, that the car is under warranty due to the ineptness of the service manager that wrote that ticket, and have what you need to go chat with a lawyer, and have them send the Dealer a nice letter. Follow Chrism's advice and find another dealer, and possibly have them do the work for you, and they can BILL the other dealership for it.

whitebeau

+1 .... your falling into the consumer trap, and getting stressed out and giving in. Definitely go else where.

Why do the engine swap then sell it? Going else where is your safest move, especially if you want to keep the car longterm, god knows what else they may have put into motion. (sorry to add additional paranioa) I had a similar event happen to me 10 years ago, and being 18 at the time paid out 2k for 60k tuneup.

Don't lose that paperwork for the starter... your warranty is obviously not voided.

Keep in mind dumping the car and getting another one could potentially net the same customer experience. if your happy with the car when it's running as expected, finding a dealer that does "Honest" service is your obvious issue... now if your into that kinky poor service abuse : and have some odd need to go back again, I believe the KY is in aisle 9.


Best o luck man!

DOMINION

So let me get this straight, First they Void your warranty then they replace a OEM part under warrenty?
I smell a lawsuit.
http://www.ftc.gov/opa/2003/01/fyi0301.shtm
http://www.acarplace.com/problems/dealers.html
http://www.acarplace.com/problems/warranties.html
FACT:

Dealers don’t like warranty work, because it pays less than normal repair work. By promoting the myth that aftermarket equipment automatically voids warranties, some dealers avoid such low-paying work. Instead, they attempt to charge customers the prime service rate for work which is rightfully done under warranty.

THE TRUTH:

Most vehicle owners are not aware they are protected by federal law: the Magnuson-Moss Warranty – Federal Trade Commission Improvement Act of 1975. Under the Magnuson-Moss Act, aftermarket equipment which improves performance does not void a vehicle manufacturer’s original warranty, unless the warranty clearly and conspicuously states that aftermarket equipment voids the warranty. Most states have warranty statutes, as well. Which provide further protections for vehicle owners.

In other words, that means a dealer can’t wiggle out of his legal warranty obligation merely because you install aftermarket equipment. To find out if any aftermarket equipment automatically voids your vehicle’s warranty, check the owner’s manual. It is likely the language you are looking for appears under a heading such as “What Is Not Covered” Although the language seems negative, remember your vehicle manufacturer is simply saying he does not cover the aftermarket products themselves. He is not saying that the products would void the vehicle warranty.

VEHICLE DEALERS OBLIGATIONS:

Suppose your modified vehicle needs repairs while still under warranty. Without analyzing the true cause of the problem, the dealer attempts to deny warranty coverage. He made his decision simply based on the fact that you’ve installed aftermarket equipment – a convenient way to dodge low-paying warranty work.

An example of how ridiculous this can get is the man who was denied warranty coverage by a dealer on his power door locks, because he had improved his exhaust system! Sounds nuts? It really happened – because that man did not know his rights and challenge the dealer’s decision.

Fact: A dealer must prove – not just say – that aftermarket equipment caused the need for repairs before he can deny warranty coverage on that basis.

YOUR RIGHTS:

Point out to the dealer the provision of the Magnuson-Moss Act- Require that he explain to you how the aftermarket equipment caused the problem. If he can’t – or his explanation sounds questionable – it is your legal right to demand he comply with the warranty.

Fact: If you are still being unfairly denied warranty coverage, there is recourse. The Federal Trade Commission, which administers the Magnuson-Moss Act, monitors compliance with warranty issues. Direct complaints to the FTC at (202) 326-3128. Also check here for more web-based information http://en.wikipedia.org/wiki/Magnuson-Moss_Warranty_Act

JJWASH45

Man you are making me think about removing my CAI. And i took precautions. I bought the Mazdaspeed CAI from the dealer AND had the dealer install it. Just so I would not void my warranty. Hope i covered my bases!

nycgps

iTrader: (1)

Exactly, thats why I told him to find a lawyer.

This is fuxking ridiculous.

nycgps

iTrader: (1)

Trust me if they wanna be a bitch, they can pull whatever reason to just give you a hard time.

They can say *Oh yes you have MS products and installed by us, but due to abuse, your warranty has not been void*

New Yorker

This just makes me thankful that I'm not a Mazda service rep having to deal with people coming in with their modded cars. If that was my job I think I'd jump off the top of a tall building.

nycgps

iTrader: (1)

the point is Mazda dealership, well most of them, always wanna be a bitch about mods. Even when its totally unrelated. I've never had that kind of experience when I deal with Toyota or Honda.

There is a reason why Mazda's service has been rated all the way in the bottom.

chrism

i dont get this statement.....if the mod is completely unrelated to the issue then what is the problem?......i know if i drop the car on springs and a shock blows thats my problem.....i know i cant claim that....but if i drop the car and my cat gets clogged how is that my fault....your statement is baseless

New Yorker

Why is my statement baseless? I merely said I wouldn't want to be the guy at the dealership who has to deal with customers about whether their mods contributed to their vehicle's problem or not. And I wouldn't. "Sorry, the warranty doesn't cover that because your mod contributed to the problem." "Like hell it did!! It's got nothing to do with it!!"

I'd rather work at Starbucks.