R U Bringing your 8 back to Mazda? Tell us!!! PLEASE!
#129
Getting in and out of the RX-8
Another reason I am returning the car. I find it to be very difficult to get in and out of the car. It sits too low for my liking. I look at thie buy back as a gift from the ALL MIGHTY. lilhondi Silver RX-8, 6 speed, touring PKG
#130
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Made final decision Monday
Well,
It has been a very fun ride. I put money down on my RX-8 in Oct 2002 and followed with this forum for 8 months every night...
In the end it was the little things.... the free pass to drive a really fun, unique car for 3-4 months and get every penny back. Then go by another car to experience.
The little things ended up being:
1. Heat in cabin AND trunk. The trunk getting so hot is worse to me...
2. Gas Tank size. To be honest, I do not car about MPG, but I do not wish to stop every 180-190 miles at a gas station.
3. BAD rattle/noise from the rear deck area every time I hit a small bump or unsmooth pavement.
4. HEATING UP MY GARAGE. Everytime I pulled into my garage and closed the garage door I was worried that my dog would die to heat this summer !! This engine runs VERY hot. I was not aware of this in a rotary...
5. Mazda Screwing up... no excuses. they worked on this thing for 3 years!
6. Waiting for a trailer hitch to put my moutain bike on..
This car has lots of GREAT little things as well (other threads). But, the bad little things with a 100% buy back, I just could not resist.
Have fun guys/gals and I will wave and feel a pain of "only if" in my stomach evertime I pass a RX-8 !
Roachman
It has been a very fun ride. I put money down on my RX-8 in Oct 2002 and followed with this forum for 8 months every night...
In the end it was the little things.... the free pass to drive a really fun, unique car for 3-4 months and get every penny back. Then go by another car to experience.
The little things ended up being:
1. Heat in cabin AND trunk. The trunk getting so hot is worse to me...
2. Gas Tank size. To be honest, I do not car about MPG, but I do not wish to stop every 180-190 miles at a gas station.
3. BAD rattle/noise from the rear deck area every time I hit a small bump or unsmooth pavement.
4. HEATING UP MY GARAGE. Everytime I pulled into my garage and closed the garage door I was worried that my dog would die to heat this summer !! This engine runs VERY hot. I was not aware of this in a rotary...
5. Mazda Screwing up... no excuses. they worked on this thing for 3 years!
6. Waiting for a trailer hitch to put my moutain bike on..
This car has lots of GREAT little things as well (other threads). But, the bad little things with a 100% buy back, I just could not resist.
Have fun guys/gals and I will wave and feel a pain of "only if" in my stomach evertime I pass a RX-8 !
Roachman
#131
this is it..
well i guess that after all i will be returning the 8
. much sad for it thoug but i can't continue to bear in mind such horrible mpg (specially if i turbo the thing) and really after seing the option of a piston engine rather than a rotary one, maybe some day in the future i will one again join u all in a rotary, maybe with the rx-7 after all the problem s on the 8 are resolved and the 7 comes with a turbo in it already or when ever we have other forms of combustion besides gas (nitrogen).
or at least i will join with the same stile like and just better mpg and power, IE this concept car :D very compromizing...
one last question, has anybody scanned the buyback letter. i figure it would be much faster to get it form here than waitting in the mail..
PS : other reasons: heat, power deficiency, can't change the stereo w/o killing the image, and once again mpg is a big no no for such small displacement. BUT the biggest one, mazda lied . where there is no honesty, there is credability.
![Frown](https://www.rx8club.com/images/smilies/frown.gif)
or at least i will join with the same stile like and just better mpg and power, IE this concept car :D very compromizing...
one last question, has anybody scanned the buyback letter. i figure it would be much faster to get it form here than waitting in the mail..
PS : other reasons: heat, power deficiency, can't change the stereo w/o killing the image, and once again mpg is a big no no for such small displacement. BUT the biggest one, mazda lied . where there is no honesty, there is credability.
#132
Re: Made final decision Monday
Originally posted by roachman
4. HEATING UP MY GARAGE. Everytime I pulled into my garage and closed the garage door I was worried that my dog would die to heat this summer !!
Roachman
4. HEATING UP MY GARAGE. Everytime I pulled into my garage and closed the garage door I was worried that my dog would die to heat this summer !!
Roachman
#133
Some of the things I may be able to understand....other things I don't quite understand.....don't some people drive the RX8 before taking delivery? Why do some of these issues come a suprise when they would have noticed them before they took delivery?
Oh well....the ones that have the opportunity to send their's back, that is certainly within your right.
One word of caution, though....there's always going to be some interesting "eye candy" that the car companies will show next year and the year after that and the year after that.
What you don't know is what the final cars will really be like once they end up in the showroom.
In my opinion, Mazda delivered what they promised performance wise regardless of what the figures on a piece of paper say.
I've loved this car since I first saw it in January at the Detroit International Auto show and love it more now that it sits in my garage and when I wind it out while on the road....kind of like a trusty companion.
Oh well....the ones that have the opportunity to send their's back, that is certainly within your right.
One word of caution, though....there's always going to be some interesting "eye candy" that the car companies will show next year and the year after that and the year after that.
What you don't know is what the final cars will really be like once they end up in the showroom.
In my opinion, Mazda delivered what they promised performance wise regardless of what the figures on a piece of paper say.
I've loved this car since I first saw it in January at the Detroit International Auto show and love it more now that it sits in my garage and when I wind it out while on the road....kind of like a trusty companion.
#135
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Re: this is it..
Originally posted by U. N. O.
one last question, has anybody scanned the buyback letter. i figure it would be much faster to get it form here than waitting in the mail..
one last question, has anybody scanned the buyback letter. i figure it would be much faster to get it form here than waitting in the mail..
old thread
#136
Sell the dang car back! Go buy that ugly *** dodoburu!
You abviously have not heard the saying, "if it ain't a rotor, it aint a motor."
And oh yeah, what manufacturer posts hp ratings at the wheels? NO ONE! You obviously are speaking without thinking, just like you will be acting before thinking when you sell your car back.
It's to bad for you! Hope they welcome you at other forums!
You abviously have not heard the saying, "if it ain't a rotor, it aint a motor."
And oh yeah, what manufacturer posts hp ratings at the wheels? NO ONE! You obviously are speaking without thinking, just like you will be acting before thinking when you sell your car back.
It's to bad for you! Hope they welcome you at other forums!
#138
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![Unhappy](https://www.rx8club.com/images/icons/icon9.gif)
Well, I finally sent the paperwork in today for the refund. I have been debating with myslef for about a month and finally pulled the trigger.
Again, I have only two primary issues with the car and these issues are the reason for sending it back:
1) MPG - Mazda lied (or screwed up) about expected efficiency and that REALLY bothers me - especially since I told myself when I bought the car that if the estimated MPG had been posted 1 MPG lower, I would not have purchased the car. In reallity, the MPG is 6-8 MPG lower than claimed. And that is HUGE!
2) A/C just plain sucks - and not because of the compressor but becasue of the vent pathways combined with extreme heat in the engine compartment. The struggling A/C works it's butt off, but just can't cool enough in such high-temperature surroundings.
For the record, I LOVE the power and the handling in AMAZING. Plus, it looks fantastic and I feel like a rock star when driving it with all the attention I get. Chicks have approached while parked and asked to get a full tour of the car. You HAVE to love that.
But there is another, intangible factor that contributed to my decision to return the car. Have you noticed that almost NO ONE is returning the car for the one reason that Mazda is allowing the return (the missing 9 HP)? Surely Mazda predicted this, so why do they offer a return? I think there may be some other underlying, hidden, unknown problem with the car that Mazda fears will surface but hopes it does not. Maybe I am crazy, but it just seems weird to offer a buyback for an issue that no one has a problem with (or has a tiny, tiny problem with). I think they are doing this to cover a possible future issue that will be much bigger. I can see Mazda saying, "We gave everyone an opportunity to sell the car back, so we can't allow that same opportunity again." I dunno, I guess that doesn't make much sense either - I just have this uneasy feeling. My gut (intuition?) tells me to sell it back.
Anyway, can't wait to continue my search for a new sports car. I hope the handling of the RX-8 has not spoiled me!
Again, I have only two primary issues with the car and these issues are the reason for sending it back:
1) MPG - Mazda lied (or screwed up) about expected efficiency and that REALLY bothers me - especially since I told myself when I bought the car that if the estimated MPG had been posted 1 MPG lower, I would not have purchased the car. In reallity, the MPG is 6-8 MPG lower than claimed. And that is HUGE!
2) A/C just plain sucks - and not because of the compressor but becasue of the vent pathways combined with extreme heat in the engine compartment. The struggling A/C works it's butt off, but just can't cool enough in such high-temperature surroundings.
For the record, I LOVE the power and the handling in AMAZING. Plus, it looks fantastic and I feel like a rock star when driving it with all the attention I get. Chicks have approached while parked and asked to get a full tour of the car. You HAVE to love that.
But there is another, intangible factor that contributed to my decision to return the car. Have you noticed that almost NO ONE is returning the car for the one reason that Mazda is allowing the return (the missing 9 HP)? Surely Mazda predicted this, so why do they offer a return? I think there may be some other underlying, hidden, unknown problem with the car that Mazda fears will surface but hopes it does not. Maybe I am crazy, but it just seems weird to offer a buyback for an issue that no one has a problem with (or has a tiny, tiny problem with). I think they are doing this to cover a possible future issue that will be much bigger. I can see Mazda saying, "We gave everyone an opportunity to sell the car back, so we can't allow that same opportunity again." I dunno, I guess that doesn't make much sense either - I just have this uneasy feeling. My gut (intuition?) tells me to sell it back.
Anyway, can't wait to continue my search for a new sports car. I hope the handling of the RX-8 has not spoiled me!
#139
AMEN........
I too have decided to take mazda up on the buyback for some of those very reasons. I would add an annoying "squeal" coming from the radio area and a nice rattle between the doors. First of all I know I could take the car in and have those problems looked at, but knowing the service depts in this area they will be deaf to my annoyances. It shouldn't have these problems. The car has 2000 miles on it what happens when I hit 15 or 20. I noticed the "loose fit" between the doors on the rev it up car but chalked that up to pre-production. Second is the gas mileage. I cannot see paying 30 bucks every tank and getting only 220 to 240 miles in return. That, sports car or not, is pathetic and a problem. As far as the A\C is concerned it does suck. My brother has a 2003 KIA and its amazing the difference, a $10,000 Korean POS could chill my 8 and his car at the same time.... I dont know if this bothers anyone else, did anyone notice the interior on the mazda 3? Looks exactly like the 8. Im paying $34,000 for the same plastic in a econo box. I don't think so. To add to my frustration was dealing with mazda customer service. Asked for the college grad rebate after seeing it posted on the web site and was told even though "all" 2004 mazdas are eligible the RX8 is not. Not because it is excluded on the web site but because Jerry, who by the way, thinks he reports directly to James O'sullivan (CEO mazda US), said so. Anyway I have owned many mazdas in my time mx3 gs v6, protege, miata, currently MPV (2000 model which is the first year for that body style no missing HP here just wasn't there to begin with plus no squeaks or rattles) I like the mpv and have no complaints about quality. I am concerened that mazda went cheap on certain things in the 8. I am not willing to take the $34,000 test. I will miss the attention the car brings I will get over it. I'm a believer in going with gut feelings. Something doesn't feel right and mazda is giving me a pass. I'll take it and run........... 04' TL here I come.
I too have decided to take mazda up on the buyback for some of those very reasons. I would add an annoying "squeal" coming from the radio area and a nice rattle between the doors. First of all I know I could take the car in and have those problems looked at, but knowing the service depts in this area they will be deaf to my annoyances. It shouldn't have these problems. The car has 2000 miles on it what happens when I hit 15 or 20. I noticed the "loose fit" between the doors on the rev it up car but chalked that up to pre-production. Second is the gas mileage. I cannot see paying 30 bucks every tank and getting only 220 to 240 miles in return. That, sports car or not, is pathetic and a problem. As far as the A\C is concerned it does suck. My brother has a 2003 KIA and its amazing the difference, a $10,000 Korean POS could chill my 8 and his car at the same time.... I dont know if this bothers anyone else, did anyone notice the interior on the mazda 3? Looks exactly like the 8. Im paying $34,000 for the same plastic in a econo box. I don't think so. To add to my frustration was dealing with mazda customer service. Asked for the college grad rebate after seeing it posted on the web site and was told even though "all" 2004 mazdas are eligible the RX8 is not. Not because it is excluded on the web site but because Jerry, who by the way, thinks he reports directly to James O'sullivan (CEO mazda US), said so. Anyway I have owned many mazdas in my time mx3 gs v6, protege, miata, currently MPV (2000 model which is the first year for that body style no missing HP here just wasn't there to begin with plus no squeaks or rattles) I like the mpv and have no complaints about quality. I am concerened that mazda went cheap on certain things in the 8. I am not willing to take the $34,000 test. I will miss the attention the car brings I will get over it. I'm a believer in going with gut feelings. Something doesn't feel right and mazda is giving me a pass. I'll take it and run........... 04' TL here I come.
Last edited by Shane; 09-24-2003 at 08:53 PM.
#140
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Good, post there IS something about gut. And maybe it's the fact that I jumped too fast on this car.
And today I find out that my dealer lied (I think for the 6th time) about my finance rate, I could have had 6.12% but they said it was wrong on the website. Another dealer just confirmed for me today it was available, now it is more but it was then!
I might be buying another 8... only time will tell.
And today I find out that my dealer lied (I think for the 6th time) about my finance rate, I could have had 6.12% but they said it was wrong on the website. Another dealer just confirmed for me today it was available, now it is more but it was then!
I might be buying another 8... only time will tell.
#141
So, it looks like between 2-5% of people are taking the buyback.
I would be interested to know what the "buyback" percentage would be if all companies offered a month-long trial period for all their cars.
I have no idea what it would be for the average car, but I know there's a lot of buyer's remorse out there with almost any car. People just find problems they didn't expect or notice on a test drive after having a car for a little while.
Does anyone know of any statistics on buyer's remorse? I would think that a 95-98% satisfaction rate for any car would have to be considered outstanding.
I would be interested to know what the "buyback" percentage would be if all companies offered a month-long trial period for all their cars.
I have no idea what it would be for the average car, but I know there's a lot of buyer's remorse out there with almost any car. People just find problems they didn't expect or notice on a test drive after having a car for a little while.
Does anyone know of any statistics on buyer's remorse? I would think that a 95-98% satisfaction rate for any car would have to be considered outstanding.
#142
I've had the MPV for 4 years and it hasnt cost me a dime. Knock! Knock! I plan on keeping it until it drops. I would definitely buy another.
I dont remember 100 percent but didn't Saturn do the satifaciton thing a while back? Maybe you should take a look at those stats, if you can find them.
Shane
I dont remember 100 percent but didn't Saturn do the satifaciton thing a while back? Maybe you should take a look at those stats, if you can find them.
Shane
Last edited by Shane; 09-24-2003 at 09:22 PM.
#143
Yes, Saturn does always rank very highly in customer satisfaction. I think much of that has to do with the dealer experience as much as the cars themselves.
I suppose this is such a unique situation. People actually have a chance to get all their money back after an extended "test drive." I would think people would be much more likely to show dissatisfaction with their car in this case than when answering a customer satisfaction survey, knowing they're stuck with their car regardless.
I need to check the percentage of people accepting the Miata buyback offer a few years back.
I suppose this is such a unique situation. People actually have a chance to get all their money back after an extended "test drive." I would think people would be much more likely to show dissatisfaction with their car in this case than when answering a customer satisfaction survey, knowing they're stuck with their car regardless.
I need to check the percentage of people accepting the Miata buyback offer a few years back.
#144
Actually what I meant by mentioning Saturn is that, I believe they offered a program that if you weren't satified with the car you could bring it back. Im not sure of the exact details but im sure they had it.
My dissaticfaction (disappointment) is more with mazda then the car. I feel they should pay. Not the 500 bucks (a lot of you will use for accessories) and free service which, well enough said......
My dissaticfaction (disappointment) is more with mazda then the car. I feel they should pay. Not the 500 bucks (a lot of you will use for accessories) and free service which, well enough said......
Last edited by Shane; 09-24-2003 at 09:31 PM.
#145
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Yes I saturn has a complete satisfaction return policy.
My sales guy told me "NOBODY" returned the Miata. Of course we know this is untrue, and he told me "NOBODY" will return the RX-8.
Can't wait to see his face when I return the 8 to him!
My sales guy told me "NOBODY" returned the Miata. Of course we know this is untrue, and he told me "NOBODY" will return the RX-8.
Can't wait to see his face when I return the 8 to him!
#147
Originally posted by Shane
Actually what I meant by mentioning Saturn is that, I believe they offered a program that if you weren't satified with the car you could bring it back. Im not sure of the exact details but im sure they had it.
Actually what I meant by mentioning Saturn is that, I believe they offered a program that if you weren't satified with the car you could bring it back. Im not sure of the exact details but im sure they had it.
Wow, I didn't know they had that program. That's cool. I'll have to try to find those numbers. Thanks, Shane.
#148
just bought, below MSRP, satisfied customer!
Just got my 8 the other week (silver, 6-spd). Was able to push on the dealer a bit and get it $600 below MSRP. Pretty pleased, but agree the A/C is a little lite and MPG seems to be low. I am still driving it hard so I am not expecting anything great in terms of gas mileage right now. No other major issues or problems other that lots of stares and jaw drops when I zoom by ![Smilie](https://www.rx8club.com/images/smilies/smile.gif)
I think the feedback from the forum to Mazda is good, but many of the items are nit-picking, can be fixed easily, and are to be expected in a new line. Just got a Volvo XC-90 a few months back and have a few "complaints" on it too. Price you pay to be the first on the block!
![Smilie](https://www.rx8club.com/images/smilies/smile.gif)
I think the feedback from the forum to Mazda is good, but many of the items are nit-picking, can be fixed easily, and are to be expected in a new line. Just got a Volvo XC-90 a few months back and have a few "complaints" on it too. Price you pay to be the first on the block!
#149
The "Buy Back"
I sent my paperwork in for the "buy Back" a little over a week ago. Today, I got a call from Mazda that my check was requested on Sept. 22nd and someone will be contacting me in approximately 2 weeks concerning dropping off the car. And yes I agree with the above post. It's is very hot in the drivers seat area and the air conditioning leaves a lot to be desired. It's difficult getting in an out because the car is so low. The oil light comes on at high speeds, it's a gas eating specimen, and the frosting on the cake is the hose power issue. I figure that when more and more people buy and experience this car, their will be more complaints and the car may wind up with a poor reputation down the line. How are these problems going to hold the value of the car? I am getting all my money back while I can.
lilhondi, silver RX-8, 6 speed, touring PKG
lilhondi, silver RX-8, 6 speed, touring PKG