RX-8 Horrible Experience...
06-03-2010, 03:40 AM
#51
is adjusting valve lash
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i hope its only a minor radiator prob you have to deal with. or else, don't settle for them selling you a car with issues beyond just a simple radiator problem.
again, good luck. and have it thoroughly inspected by a mazda dealership.
again, good luck. and have it thoroughly inspected by a mazda dealership.
06-03-2010, 11:08 AM
#53
You can play off the recent media frenzy with Orangeville Mazda, with this complaint. Since that issue has put mazda in hot waters with the press, I'm sure the TV stations would love to help you out (think Silverman helps), and stir up some more controversy. Mazda, not wanting to be in anymore bad press, will definitely look at your case in detail. Probably take care of everything for you in good faith.
A bad name to a large corporation is worth a lot more than $20,000.
A bad name to a large corporation is worth a lot more than $20,000.
06-03-2010, 01:20 PM
#56
doin' the bull dance
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tubingchamp: Thanks for the advice... but I can barely get the Canadian version of MNAO to hold back from saying, "You bought it, HAHAHA, your loss buddy... *hang up*"
VashGS: lol true... if I call the Mazda America they will be
"ummm hold on a sec..."
*puts on hold and bursts out laughing* "Retarded Canadian thinks I will give him a new engine /roflpwnzers"
"Umm, yeah, try another country..."
VashGS: lol true... if I call the Mazda America they will be
"ummm hold on a sec..."
*puts on hold and bursts out laughing* "Retarded Canadian thinks I will give him a new engine /roflpwnzers"
"Umm, yeah, try another country..."
It sounds like a major clusterfuck. You did a few things that absolutely helped them screw you over, but holy sh8t that's a sleazy group. You should go Milton on them and burn that place to the ground.
Definitely generate some letters to any and every consumer advocacy group you think is relevant to your situation. Place a call to the Attorney General's office (Mountie General? lol) and contact a lawyer.
Good luck!!
06-07-2010, 05:15 PM
#61
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WTF. Seriously. Go search for a thread(s) about it. Don't randomly ask in a completely unrelated thread.
You need to learn more than what oil to use, you need to learn common courtesy and forum etiquette.
Oil is the most debated subject, and you will get a different answer from each person you ask. Research on it, read the points, and make up your own mind about it.
You need to learn more than what oil to use, you need to learn common courtesy and forum etiquette.
Oil is the most debated subject, and you will get a different answer from each person you ask. Research on it, read the points, and make up your own mind about it.
06-07-2010, 05:27 PM
#63
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oh oh, zoom44 is here...
06-09-2010, 04:20 AM
#65
Registered
06-21-2010, 03:55 AM
#67
Registered
Anybody who wants to leave any comments or tips, thank you. Constructive critisism will be appreciated, I will ignore any trolling and/or negative remarks. Thanks.
Well, I have owned an 8 for a little over a month now, (2006 Shinka copper red) and I can say without a doubt that I have had an absolute horrible experience with not only the car, but the horrible customer service at Mazda...
Don't get me wrong! This car was a blast to drive within its 5,000 kilometer lifespan, but the fact is I have owned the car for a little over a month and I may need to potentially pay out nearly $8,000 in repairs.
Now before anybody jumps the gun and yells "neglected!" I would like to say:
- Only turned off when fully warm
- No redlining while cold
- Never below 94 Octane
- Oil changed as required and recommended
- New Coolant, Differential, and Transmission fluids
- Redlined at least once per drive
- Bought at Certified Mazda Dealership
So let's get my story straight.
I bought this 8 for about $20,000 after tax with verbal promise of new rims and summer tires, a set of winter tires, and extended powertrain warrenty. The vehicle was bought with just over 50,000km on it so it was assumed the 48,000km maintenance was done on it.
Well, eager to get on the road and a smile on the used cars sales manager reassuring I will be well taken care of, I drove off as happy as a clam.
Now, my friends, this is where the nightmare starts...
---First Week after purchase---
I was told the summers will be put on momentarily and I should sign the contract right now and finish the deal. I wanted to save some time, so I agreed. They put on the summers and pulled the car around the side. Right then I noticed the OEM rims were completely destroyed... scratched and black spray paint placed randomly on them. I complained about the rims and they said, "It's a used car, you can't expect it to be perfect." Well, I figured they were nice enough and I can always go aftermarket after. I asked about the winter tires and was told that they never agreed to giving me a set of winter tires, he pursuaded me that we had talked about winter tires but he never agreed to including them. I drove off a bit agitated about a few things but that soon became obsolete when I was cruising in my 8.
The following day I showed a few buddies and they noticed the rear tires were bald. By this time the clutch pedal was beggining to squeek aswell. So, I went back to Mazda and asked them about the rear tires and the clutch pedal. They told me the rear tires "passed safety" but adviced me to get new tires very soon, and the clutch squeeking was nothing to worry about and just needed a bit of lubrication. They lubricated the clutch pedal and said it would take a while before the squeekiness would subside.
*** For the next few weeks I would be going back and forth to Mazda to get some of the interior fixed that was broken. Within this time, only the shift **** skirt was replaced. Replacements still due : the plastic in the center console is torn off, part of the emergency break is snapped off, some of the leather is ripped.
---About 4 Weeks after purchase---
I figured that I should check the oil and see if I need to put new in or when my next checkup should be. So I drive to Mr. Lube and tell them to check my oil and also, out of curiosity, check what other fluids needed to be changed in the near future. *Gasp* Well it turns out all of the fluids that were supposed to be done at 48,000km weren't, and going back to Mazda I was told that none of the maintenence over 45,000km was ever done. Going back to what I said earlier about assuming the 48,000km maintenance was done, I told Mazda it wasn't done and asked if they would cover it since I bought it with 50,000km on it... they simply said "No. We legally arn't obligated to doing that." So, I figured, "OK I should have done my research a bit better." paid my dues.
---About 5 Weeks after purchase---
This is where my 8 begins its slow and painful death. Just after the 1 month limited warrenty too. I was driving in rush hour with my buddy doing anywhere between 20kph and 40kph on a sunny, clear day. Suddenly, the engine temperature gauge jumps to hot within 20-30 seconds, so I pull off to the nearest parking lot instantly and shut her off. I opened my hood and took off the plastic Renesis cover only to see light white smoke coming from what appears to be the radiator. Moments later, coolant floods the ground beneath the RX-8. I get my 8 towed to Mazda, only to find out I do infact need my radiator replaced for $800. I asked if they could cover this since it was just barely after the 1 month limited warrenty... nice and quick responce, "No."
Monday, May 31st, 2010. R.I.P. After waiting the weekend to get my radiator installed, I finally got my 8 back. I drive for about 1 kilometer only to see the engine temperature gauge jump to hot within 20-30 seconds. I quickly pull into a parking lot only to hear a slight explosion along with white smoke and coolant bleeding all over the ground. I got the car towed to Mazda and they said that they never agreed to an extended powertrain warrenty and the engine detonation was due to my mistreatment of the engine. So now the cost for a new engine plus what I put into the 8 is nearly half the purchase price of the car - all in 1 month and 1 week after purchase.
*** May I remind everybody that the parts promised at purchase for the interior are still on "back order."
*** I also learned that the rear tires were installed backwards.
*** Update --- The clutch pedal no longer squeeks! YAY
I know that nobody here can do anything for me. It was my stupidity to not put absolutely everything in writing and now I have this big mess to deal with. I may go to OMVIC (Ontario Motor Vehicle Industry Counsil) and file a complaint against this Mazda dealership and hopefully can get my money back or at least reimbursed for the work that obviously needed to be done before selling me the car - at least this is what I am hoping.
Sorry for the length, I wanted to go into great detail so everybody could understand. I appreciate those who took the time to read the post of a very frustrated 8 owner.
Thank you all,
CanadianRedRicer
*** Forgot to add, I got a lot of moisture in the taillights about 2 weeks in and went to Mazda to have them replace my taillights. I was told, "We get so many cars coming into here with moisture in their taillights. Because of this, we will not replace them. We only recommend you drill a hole in the bottom of each one to drain any build-up of water."
***UPDATE***
As it turns out after some diagnosis, it was the radiator and somesort of chip or circuit board that controls the regulation of temperature and pressure within the radiator. It's a bit technical and I dont quite understand it, but I am trying to explain it to the best of what I understood. The good news is though, they said they would cover the cost of what needed to be done for the radiator!
In other news, I finally lost it today and told them I will be going to OMVIC and the Press about this, and they finally got off their high horse and told me to come in tomorrow with receipts and such, so I hope they will give me some deserved compensation. I also asked about the interior parts and if they were at the dealership yet, and I was told that they were in weeks ago and I neglected to ask for them. They obviously lied to me because I had asked about these parts every time I visited Mazda, which seems like a second home by now.
I pray that tomorrow goes well and isn't another scheme. I have a funny feeling that they will try to work their way around my receipts to help aid them in refusing to pay for anything. Any ideas from anybody?
***UPDATE***
Going this weekend to sort the details out, wish me luck! I will post the results.
***UPDATE***
The Manager I needed to speak to was not in the past 2 times I had been in. Still waiting, and to make matters worse... the engine on the 8 is making a very loud and distinct engine knocking. If knocking means anything similar to cylinder engines, then I am seriously in trouble....
Well, I have owned an 8 for a little over a month now, (2006 Shinka copper red) and I can say without a doubt that I have had an absolute horrible experience with not only the car, but the horrible customer service at Mazda...
Don't get me wrong! This car was a blast to drive within its 5,000 kilometer lifespan, but the fact is I have owned the car for a little over a month and I may need to potentially pay out nearly $8,000 in repairs.
Now before anybody jumps the gun and yells "neglected!" I would like to say:
- Only turned off when fully warm
- No redlining while cold
- Never below 94 Octane
- Oil changed as required and recommended
- New Coolant, Differential, and Transmission fluids
- Redlined at least once per drive
- Bought at Certified Mazda Dealership
So let's get my story straight.
I bought this 8 for about $20,000 after tax with verbal promise of new rims and summer tires, a set of winter tires, and extended powertrain warrenty. The vehicle was bought with just over 50,000km on it so it was assumed the 48,000km maintenance was done on it.
Well, eager to get on the road and a smile on the used cars sales manager reassuring I will be well taken care of, I drove off as happy as a clam.
Now, my friends, this is where the nightmare starts...
---First Week after purchase---
I was told the summers will be put on momentarily and I should sign the contract right now and finish the deal. I wanted to save some time, so I agreed. They put on the summers and pulled the car around the side. Right then I noticed the OEM rims were completely destroyed... scratched and black spray paint placed randomly on them. I complained about the rims and they said, "It's a used car, you can't expect it to be perfect." Well, I figured they were nice enough and I can always go aftermarket after. I asked about the winter tires and was told that they never agreed to giving me a set of winter tires, he pursuaded me that we had talked about winter tires but he never agreed to including them. I drove off a bit agitated about a few things but that soon became obsolete when I was cruising in my 8.
The following day I showed a few buddies and they noticed the rear tires were bald. By this time the clutch pedal was beggining to squeek aswell. So, I went back to Mazda and asked them about the rear tires and the clutch pedal. They told me the rear tires "passed safety" but adviced me to get new tires very soon, and the clutch squeeking was nothing to worry about and just needed a bit of lubrication. They lubricated the clutch pedal and said it would take a while before the squeekiness would subside.
*** For the next few weeks I would be going back and forth to Mazda to get some of the interior fixed that was broken. Within this time, only the shift **** skirt was replaced. Replacements still due : the plastic in the center console is torn off, part of the emergency break is snapped off, some of the leather is ripped.
---About 4 Weeks after purchase---
I figured that I should check the oil and see if I need to put new in or when my next checkup should be. So I drive to Mr. Lube and tell them to check my oil and also, out of curiosity, check what other fluids needed to be changed in the near future. *Gasp* Well it turns out all of the fluids that were supposed to be done at 48,000km weren't, and going back to Mazda I was told that none of the maintenence over 45,000km was ever done. Going back to what I said earlier about assuming the 48,000km maintenance was done, I told Mazda it wasn't done and asked if they would cover it since I bought it with 50,000km on it... they simply said "No. We legally arn't obligated to doing that." So, I figured, "OK I should have done my research a bit better." paid my dues.
---About 5 Weeks after purchase---
This is where my 8 begins its slow and painful death. Just after the 1 month limited warrenty too. I was driving in rush hour with my buddy doing anywhere between 20kph and 40kph on a sunny, clear day. Suddenly, the engine temperature gauge jumps to hot within 20-30 seconds, so I pull off to the nearest parking lot instantly and shut her off. I opened my hood and took off the plastic Renesis cover only to see light white smoke coming from what appears to be the radiator. Moments later, coolant floods the ground beneath the RX-8. I get my 8 towed to Mazda, only to find out I do infact need my radiator replaced for $800. I asked if they could cover this since it was just barely after the 1 month limited warrenty... nice and quick responce, "No."
Monday, May 31st, 2010. R.I.P. After waiting the weekend to get my radiator installed, I finally got my 8 back. I drive for about 1 kilometer only to see the engine temperature gauge jump to hot within 20-30 seconds. I quickly pull into a parking lot only to hear a slight explosion along with white smoke and coolant bleeding all over the ground. I got the car towed to Mazda and they said that they never agreed to an extended powertrain warrenty and the engine detonation was due to my mistreatment of the engine. So now the cost for a new engine plus what I put into the 8 is nearly half the purchase price of the car - all in 1 month and 1 week after purchase.
*** May I remind everybody that the parts promised at purchase for the interior are still on "back order."
*** I also learned that the rear tires were installed backwards.
*** Update --- The clutch pedal no longer squeeks! YAY
I know that nobody here can do anything for me. It was my stupidity to not put absolutely everything in writing and now I have this big mess to deal with. I may go to OMVIC (Ontario Motor Vehicle Industry Counsil) and file a complaint against this Mazda dealership and hopefully can get my money back or at least reimbursed for the work that obviously needed to be done before selling me the car - at least this is what I am hoping.
Sorry for the length, I wanted to go into great detail so everybody could understand. I appreciate those who took the time to read the post of a very frustrated 8 owner.
Thank you all,
CanadianRedRicer
*** Forgot to add, I got a lot of moisture in the taillights about 2 weeks in and went to Mazda to have them replace my taillights. I was told, "We get so many cars coming into here with moisture in their taillights. Because of this, we will not replace them. We only recommend you drill a hole in the bottom of each one to drain any build-up of water."
***UPDATE***
As it turns out after some diagnosis, it was the radiator and somesort of chip or circuit board that controls the regulation of temperature and pressure within the radiator. It's a bit technical and I dont quite understand it, but I am trying to explain it to the best of what I understood. The good news is though, they said they would cover the cost of what needed to be done for the radiator!
In other news, I finally lost it today and told them I will be going to OMVIC and the Press about this, and they finally got off their high horse and told me to come in tomorrow with receipts and such, so I hope they will give me some deserved compensation. I also asked about the interior parts and if they were at the dealership yet, and I was told that they were in weeks ago and I neglected to ask for them. They obviously lied to me because I had asked about these parts every time I visited Mazda, which seems like a second home by now.
I pray that tomorrow goes well and isn't another scheme. I have a funny feeling that they will try to work their way around my receipts to help aid them in refusing to pay for anything. Any ideas from anybody?
***UPDATE***
Going this weekend to sort the details out, wish me luck! I will post the results.
***UPDATE***
The Manager I needed to speak to was not in the past 2 times I had been in. Still waiting, and to make matters worse... the engine on the 8 is making a very loud and distinct engine knocking. If knocking means anything similar to cylinder engines, then I am seriously in trouble....
An extensive check to a rotary shop would reveal if this car had good or bad compression problems, what is the status of the chassis, any bad maintained or problematic parts etc.
Never buy a used car without extensive test and without compression test specially if it is a rotary.
06-24-2010, 04:17 PM
#68
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UPDATE: WOW! What made a horrible experience at mazda just got TOPPED by a brand new experience. BUMP! Just finished the updating, read the original post.
Last edited by CanadianRedRicer; 06-24-2010 at 05:23 PM.
06-24-2010, 07:29 PM
#74
Sorry, everthing is legitamate.
All used cars sales are like this.
It has nothing to do with Mazda or the car.
You walked in with two red flags waving, I am gulible.
Fact is, if it's not put in writing on the bill of sale, Sale is final.
That is the law.
A used car salesman will say anything and promise everything to make a sale.
Just sign wright here, well take car of it.
You signed and got screwed.
The media isn't interested in this.
No one is interested, no one cares you got screwed it's a fact of life.
Now to help you.
Take it to a different dealer and complain about loss of power. They will check it.
If it is low on compression you can get a new motor, but that's it.
You have to pay for everything else.
Expect to pay $800 to $1500 American bucks for a new motor.
Any issue other than the motor is out of your pocket.
Too bad your a nice guy and the Devil raised the Red flag over your head when you walked in to the dealership.
This is not any different than if you bought the car from another person. They promised you everything. Then when you left and came back they say sorry sucker.
USED = AS IS
All used cars sales are like this.
It has nothing to do with Mazda or the car.
You walked in with two red flags waving, I am gulible.
Fact is, if it's not put in writing on the bill of sale, Sale is final.
That is the law.
A used car salesman will say anything and promise everything to make a sale.
Just sign wright here, well take car of it.
You signed and got screwed.
The media isn't interested in this.
No one is interested, no one cares you got screwed it's a fact of life.
Now to help you.
Take it to a different dealer and complain about loss of power. They will check it.
If it is low on compression you can get a new motor, but that's it.
You have to pay for everything else.
Expect to pay $800 to $1500 American bucks for a new motor.
Any issue other than the motor is out of your pocket.
Too bad your a nice guy and the Devil raised the Red flag over your head when you walked in to the dealership.
This is not any different than if you bought the car from another person. They promised you everything. Then when you left and came back they say sorry sucker.
USED = AS IS
06-24-2010, 08:14 PM
#75
You got screwed ...
nothing much you can do about it ... I think
I have a pretty childish idea in my head, you can get a Truck or Mini Van, put a big *** sign over it that saids "DOn'T BUY ANY CARS HERE THEY WILL SCREW YOU OVER!" and park in front of its dealership or enterance of the dealership. Not like they can do anything about it, you didn't say which place or whatever. and im pretty sure this will effect their sales.
nothing much you can do about it ... I think
I have a pretty childish idea in my head, you can get a Truck or Mini Van, put a big *** sign over it that saids "DOn'T BUY ANY CARS HERE THEY WILL SCREW YOU OVER!" and park in front of its dealership or enterance of the dealership. Not like they can do anything about it, you didn't say which place or whatever. and im pretty sure this will effect their sales.