CanadianRedRicer

So, nobody thinks I have any sort of case? The fact is, everything began to break literally a few days after the "1 month warrenty" finished. I know they legally don't need to do it, but this car is falling to pieces and within the next few months I will have spent thousands on it. I know that "legally" everybody can say "screw off" but just like that $40,000 mazda sold at $80,000.... she "signed it" but does that mean she should get screwed over? What is this world coming to? If an old lady dropped a $100 bill, I wonder how many people would actually give it back to her, it seems these days that the number keeps decreasing.

azzuro

I know it sucks but it's a bit unrealistic to expect them to run a business on good intentions. Contract law is pretty specific and anything verbal makes no difference if it's not on the signed contract. Definitely, do go to a different dealer and get them to check it out. I've found that the closest dealer is often not the best.

In any case, as the wise man said "Mistakes breed experience, but no one said they have to be your mistakes."

CanadianRedRicer

For everybody else, read the UPDATED original post. I am inquiring with OMVIC about what can be done in this situation. Anybody else have any opinions or personal experience with a similar scenario? Any advice would help, thanks!

jrbirch

I know how it feels in this situation, but you're really just making it worse...(no offense).

The easy way out of this relies on good intentions and happy people who really want to help you out. Pissing them off isn't a good way to get there (even though you feel ripped off and abused).

If you're going to go down the coercion route (meaning, you're going to force them comply) then you've got two ways to make it happen.

1) External to their organisation.

This is the lawyer and media route. Your goal is to scare them into doing what you want, which is a bully tactic and likely to be resisted strongly on their part (both on principal and "pour encourager les autres").

2) Internal to their organisation

This is the write a letter and send it to the ombudsman route I suggested before. You want to keep accusations out of it, relying solely on the facts as you've got them and how you've been treated by the dealer. You need to name names here so that HQ can put all of that stuff on record.

And it has to be a written letter that you send to either the regional managers on Mazda's side or higher in the organisation.

Hope this helps!

wcs

iTrader: (2)

LOL
Wow this didn't happen to be the Orangeville Mazda dealership?

Mazda Canada spanked those boys hard.

CanadianRedRicer

jrbirch: Thanks for the reply. If you read my entire OP, you can tell I have been incredibly patient with this dealership. I have tried a good dozen times to get things done. I am not the type to raise my voice, I come off as passive which may be to the dealerships benefit. I have yet to threaten with legal action and I am doing this on the side and weighing my options.

wcs

iTrader: (2)

^^^ I'm sorry about LOL ... post reading .....
I wasn't laughing at you, on the contrary .... being a undisclosed canadian .. I thought maybe you had experienced the same **** at Orangeville Mazda I had.