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Service Bulletin Rewrite "Engine Cranks-No Start"

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Old 02-02-2006 | 11:02 AM
  #26  
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Originally Posted by r0tor
...keep in mind down the road your going to be replacing the starter after it dies from seeing too much voltage
Not so. I assume you are referring to the urban legend that the new starter motor is a 9v motor. The upgraded starter motor is a 12v starter as proven by a Mazda tech in another thread.

EDIT: Go to this thread and see the pictures of the old and new starter motors in post #14.

Last edited by Go48; 02-02-2006 at 11:07 AM.
Old 02-02-2006 | 11:28 AM
  #27  
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Originally Posted by Go48
Not so. I assume you are referring to the urban legend that the new starter motor is a 9v motor. The upgraded starter motor is a 12v starter as proven by a Mazda tech in another thread.

EDIT: Go to this thread and see the pictures of the old and new starter motors in post #14.
link to thread w/ the tech's explanation
Old 02-02-2006 | 02:05 PM
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Originally Posted by Astral
Thanks. I forgot to paste in the link.
Old 02-02-2006 | 02:26 PM
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I took my car in originally for a leaking transmission (backup light switch was leaking). My car had never flooded. And they just replaced all these parts without me requesting it. My car did take a few seconds to crank over to start but always started everytime. Now after replacing these parts my car starts up immediately everytime. Definitely worth looking into.
Old 02-02-2006 | 02:58 PM
  #33  
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Originally Posted by djseto
Called Mazda NA and explained my arguement in nice and calm manner. They called the dealership and its being done next week. For once, I got some great customer service from Mazda.
Nice work, better than having to intentionally flood the car to get it done.
Old 02-02-2006 | 03:02 PM
  #34  
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Originally Posted by djseto
Called Mazda NA and explained my arguement in nice and calm manner. They called the dealership and its being done next week.
Very cool! Glad you had success with the national organization.

I can understand why this is not a recall, but I get the impressions that unofficially MNAO is willing to give the update to anyone that asks, even if the dealerships don't see it that way.

It is speculation, but my service writer was VERY quiet when I politely asked to be considered for the TSB upgrades. When he called to say the work was done he said "I got you the new plugs, battery and starter". Sort of like he couldn't commit to the work ahead of time but when he called the Mazda internal support line to get the OK (that Mazda would pay) they said "sure" without a whole lot of fuss.

- Mike
Old 02-02-2006 | 03:04 PM
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Also very cool that you were able to rub your dealership's nose in it!
Old 02-03-2006 | 03:12 PM
  #36  
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Well after spending 3-5 minutes before it would start recently I finally made an appointment to take it back in. This is the third or fourth time for hard starts, First they did the pcm back in early 04 (IIRC, when the pcm software first came out). Later they did the battery. That they said was under the pro-rated battery warrenty so I had to pay about $50. Later they did the spark plugs. Now I hope they do the starter. I am so fed up with a car that is hard to start! And it's not just when it's cold. Right now I'm afraid to go on any trips because I may get stuck someplace.
Old 02-03-2006 | 05:13 PM
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I believe its not a recall because recalls are only for safety related information. This is not safety related, and so it is only a TSB.
Old 02-04-2006 | 11:46 AM
  #38  
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I just bought a new RX-8, build date 8/05, so it has the new parts and this car starts up as quick if not quicker then any piston car I've ever owned. If the dealer will not put the parts in unless you flood then pick out a date that you can spare the time and flood it. No argument then.
Old 02-04-2006 | 11:51 AM
  #39  
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Originally Posted by Raptor75
I just bought a new RX-8, build date 8/05, so it has the new parts and this car starts up as quick if not quicker then any piston car I've ever owned. If the dealer will not put the parts in unless you flood then pick out a date that you can spare the time and flood it. No argument then.
That's a bit of an extreme approach in my opinion. Flooding can cause problems with the catalytic converter and that could result in problems in the future.

Better to directly approach the dealer service manager with the service bulletin in hand and ask politely if they will do the service on your car because it cranks very slowly and you're concerned that it will not start in the colder temps.
Old 02-04-2006 | 12:16 PM
  #40  
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While (on this forum) I jokingly suggest intentionally flooding to get the upgrades, GO48 is right you really don't want to do that. The best path is to politely ask your dealer, relating it to any starting anomaly you have experienced. With the 2004s, that should not be hard as that 330 CCA battery is pretty much worn out by now. If you have several dealers in your area, try them all.

If that doesn't work then call (don't e-mail) the Mazda 800 number and restate your request, again in reasonable terms.
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