Synthetic oil voiding warranty!?
03-13-2010 | 05:46 PM
#1
Thread Starter
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Joined: Nov 2009
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From: Boise, Id
Synthetic oil voiding warranty!?
I took my 04 in to the dealer today to get the oil changed because it was just as cheap as doing it myself. Come to find out that using synthetic oil will actually void your warranty!
Glad I didn't do it myself because I would have used synthetic.
You may all tell me they are full of ****... but at least this way if the engine goes out they are responsible, not me!
Glad I didn't do it myself because I would have used synthetic.
You may all tell me they are full of ****... but at least this way if the engine goes out they are responsible, not me!
03-13-2010 | 08:45 PM
#3
Power!!
Joined: Feb 2004
Posts: 4,412
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From: Sunny See attle
8yr/100K mile engine warranty. He still has a bunch of time left. Don't know about mileage. If you're concerned don't use synthetic as dealers have been giving many people problems over it. Regardless of whether or not it's good or bad.
03-13-2010 | 09:50 PM
#6
FLAME ON!
Joined: Jul 2009
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From: Strip Club
^If you use synthetic oil and your engine blows. There is no way for the dealer to tell if you have been using synthetic oil. Just keep all your oil purchase receipts. So if your buying 0w-40 synthetc and not 5w-20 and you give them that receipt your screwed lol
03-15-2010 | 01:53 AM
#10
Power!!
Joined: Feb 2004
Posts: 4,412
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From: Sunny See attle
want to try making a point?
03-15-2010 | 04:39 AM
#12
FLAME ON!
Joined: Jul 2009
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From: Strip Club
Not mine. I use my autozone rewards card. It just says the oil weight 
Just keep your receipts from where ever you buy your oil from. IE: I get mine from autozone and use my rewards card. So I can log in on there site and print that I got oil on such and such day and the oil weight and how much I got.
The dealer will submit the info to Mazda. Its up to Mazda to say yes or no. What I'm saying is its not up to the dealer. Its up to Mazda. You can call them and ask them if you want. I did. 1-800-222-5500
Amsoil states if a dealer voilds your warrenty due to there oil let them know. They will send the dealer a letter stating the laws and you will remain anonymous. Basically what the dealer is doing is illegal. Anyone can change your oil even you! and you have the right to use what ever oil you want.
If Mazda or the Dealer put in black and white; "You can not use synthetic oil in this car" they would be in a class action lawsuit. So they use the word "Recommend". See what we did there?
And if the dealer says hey you been using synthetic oil, tell them to prove it. They would have to get three oil test done.
GL.
The dealer will submit the info to Mazda. Its up to Mazda to say yes or no. What I'm saying is its not up to the dealer. Its up to Mazda. You can call them and ask them if you want. I did. 1-800-222-5500
Amsoil states if a dealer voilds your warrenty due to there oil let them know. They will send the dealer a letter stating the laws and you will remain anonymous. Basically what the dealer is doing is illegal. Anyone can change your oil even you! and you have the right to use what ever oil you want.
If Mazda or the Dealer put in black and white; "You can not use synthetic oil in this car" they would be in a class action lawsuit. So they use the word "Recommend". See what we did there?
And if the dealer says hey you been using synthetic oil, tell them to prove it. They would have to get three oil test done.
GL.
03-15-2010 | 07:54 AM
#13
5w20 dino is "recommended", not required. The only mention of synthetic I know of is on the Mazda DVD I got around the time of the 8y/100k warranty announcement and all it says is that Mazda doesn't have enough data on synthetic. It doesn't say you can't use it.
"All this has happened before ...."
"All this has happened before ...."
03-15-2010 | 08:40 AM
#15
I mean. WOW
I dont mean/want to offend anybody. But seriously. your advise is as bullshit as Lindsay Lohan suing E-trade for its commercial.
Last edited by nycgps; 03-15-2010 at 08:48 AM.
03-15-2010 | 10:58 AM
#16
Turbo SR20deT Son!
Joined: Jun 2007
Posts: 790
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From: North. dallas(Texas)
Lol you guys are funny . Synthetic oil will prevent you from getting a motor according to Mazda corp. I just got finished dealing with it myself and finally got a new motor. But really depends on what dealer you go to and what relationship you have with them incase you have been using synthetic. But in your case you have nothing to worry about if you didn't us it.
03-15-2010 | 12:53 PM
#17
One Shot One Kill
Joined: Jan 2008
Posts: 1,369
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From: Houston
03-15-2010 | 01:54 PM
#18
The Michigan "WANKEL"
Joined: Mar 2007
Posts: 543
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From: Lansing, MI
That's what I did. I wanted to use Royal Purple 5W-30 oil in my 09 RX-8. I discussed it with the dealer service department (who have been fantastic to me since I bought my 2005 Mazda3 from them). They agreed it is fine, and I've been bringing the car and 5 quarts of RP oil to them to change the oil for me. They ran this past their rotary tech and he had no problem with it.
03-15-2010 | 02:06 PM
#19
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Posts: 9,134
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From: Houston
It's simple. Dealerships are all full of ****. Therefore you dno't tell them what oil you are running. Play stupid and say Jiffy Lube does it. Of course you are bad about keeping receipts. Give them one from lunch or something. They don't need a receipt. When they say they won't honor your warranty, call Mazda North America to complain. You'll get your way. A Toyota dealership tried the same crap with my wife when she had her car serviced a few years ago. I called Toyota and complained and gave them the service managers name. We got our way. I've gone over dealerships heads so many times that I'm sarting to give them athlete's scalp. If this doesn't work for you, you aren't doing it right.
Here's a better idea. Everyone who has oil receipts scan them and post them here. We'll create a library. Whenever anyone needs them they can just print them. Problem solved.
Here's a better idea. Everyone who has oil receipts scan them and post them here. We'll create a library. Whenever anyone needs them they can just print them. Problem solved.
03-15-2010 | 02:08 PM
#20
Intended acceleration
Joined: Feb 2010
Posts: 128
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From: Durham NC
If you want to void your warranty, try putting 20% ethanol - or leaded fuel - in your gas tank. That "may" void your warranty. Synthetic oil does not carry that warning.
Dealerships can say what they like on the issue. The warranty is provided, and its terms defined, by Mazda itself.
Dealerships can say what they like on the issue. The warranty is provided, and its terms defined, by Mazda itself.
03-15-2010 | 04:06 PM
#21
Power!!
Joined: Feb 2004
Posts: 4,412
Likes: 3
From: Sunny See attle
03-15-2010 | 04:16 PM
#22
Just make sure you log all your self service oil changes on the mazdausa.com owners section...I had no receipts of the oil changes I did myself for the last three years but logged all of them into the website. It is helping me out right now cuz Mazda is replacing my engine for a 3rd time, under warranty only because I keep records on their site.
03-16-2010 | 05:59 AM
#23
FLAME ON!
Joined: Jul 2009
Posts: 948
Likes: 0
From: Strip Club
see what I did there? 
We can back and forth all day with this. I'm just saying that if you want to play hard ball thats up to you. I on the other hand dont. So to get my new/remain engine from Mazda through my dealer ship I had to show them I was buying 5w-20 or 5w30 oil. There is no way in Hell Mazda or the Dealer ship is going to put what they are saying in black in white if you ask them to. So untill they do they dont have a leg to stand on = we the owner customer gets our way and thats fine. On the other hand I dont think people on this web site have the kind of money Lindsay Lohan has to go after Mazda or a Dealer
after all, the owner of a local dealer told Phil, get out!.It's simple. Dealerships are all full of ****. Therefore you dno't tell them what oil you are running. Play stupid and say Jiffy Lube does it. Of course you are bad about keeping receipts. Give them one from lunch or something. They don't need a receipt. When they say they won't honor your warranty, call Mazda North America to complain. You'll get your way. A Toyota dealership tried the same crap with my wife when she had her car serviced a few years ago. I called Toyota and complained and gave them the service managers name. We got our way. I've gone over dealerships heads so many times that I'm sarting to give them athlete's scalp. If this doesn't work for you, you aren't doing it right.
Here's a better idea. Everyone who has oil receipts scan them and post them here. We'll create a library. Whenever anyone needs them they can just print them. Problem solved.
Here's a better idea. Everyone who has oil receipts scan them and post them here. We'll create a library. Whenever anyone needs them they can just print them. Problem solved.
I did call them. This is what jack off on the other side of the phone told me; "When you got the car from the dealer ship, it should have come with a maintenance book. In that book Mazda put in black and white; Keep your maintenance records, you may be asked to show them for warrenty work."
I told the guy. You got to be shitting me right? I do all my own work on the car and take better car of it than the dealer can for half the price and you wont back up a two time owner?. Show the dealer what you have. I said wow.
Here, you try it; Mazda Customer service 1-800-222-5500
GL!
I'm not saying Mazda is not giving engines unless you have maintenance records but I am saying they are playing hard ball.
Last edited by @!!narotordo; 03-16-2010 at 06:02 AM.
03-16-2010 | 06:14 AM
#24
FLAME ON!
Joined: Jul 2009
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From: Strip Club
http://syntheticperformanceoil.com/s...he_federal.php
* If a car dealership, service center or other business states that using AMSOIL will void your new vehicle warranty, ask for that statement in writing and send it to AMSOIL Technical Services (AMSOIL Inc., AMSOIL Bldg, Superior, WI 54880). If the business won't provide the statement in writing send AMSOIL Technical Services a letter identifying who made the statement, the name and location of the business and what the specific statement was. AMSOIL will then send a letter to the business informing them that their position is inaccurate, and, in fact violates existing law. Your name will be held in confidence. A sample of this letter is included below.
Could your new vehicle warranty be voided if you don't change your oil according to the manufacturers recommended change intervals, such as when using AMSOIL?
Absolutely not:AMSOIL synthetic motor oils are guaranteed to run 25,000 miles to 35,000 miles (Series 2000 Severe Service 0W-30 oil) or one year in mechanically sound engines, providing, of course the oil is kept free of contaminants by changing the oil filter according to the manufacturer's recommendation or when using an AMSOIL Super Duty oil filter changing the filter at 6 months or 12,500 miles (for gasoline engines), whichever comes first. If using the AMSOIL Dual-Remote or Dual-Gard By-Pass Filtration unit then the oil and By-Pass filter is changed as indicated by oil analysis testing. AMSOIL coined the phrase "extended drain interval" and it has been validated by over 30 years of industry testing and tens of thousands of motorists and millions of over-the-road miles.
AMSOIL synthetic motor oils provide extended drain performance because they don't break down in heat like conventional motor oils do. AMSOIL motor oils don't form performance-robbing deposits, and don't volatize (burn off), which alters viscosity and increases oil consumption. Finally, AMSOIL's superior additive package, a key element in the oil's ability to function, holds up under engine stresses, remaining serviceable for the full 25,000 to 35,000 miles, or indefinitely when AMSOIL By-Pass Filtration and oil analysis is used.
Additionally, if there is ever a question of whether or not a particular oil was the cause of an engine failure make sure to get a sample of the used oil in a clean bottle, typically 6 oz. minimum. The oil can then be sent to two independent testing labs for analysis (* labs are located throughout the country). Remember, an informed consumer is your best defense against being taken advantage of by a vehicle dealership or service center.
* If you need the address, location, phone number and contact information for an oil testing laboratory(s) please contact me.
Only if an oil is determined to be the direct cause of an engine problem can a manufacturer or dealership deny warranty coverage for that specific problem. In this situation the AMSOIL warranty would apply, and the AMSOIL Technical Services Department would assist you in processing your claim and getting your vehicle repaired. That's AMSOIL's pledge to you. AMSOIL Inc. sells millions of gallons of oil per year and a warranty claim would be a extremely rare occurrence. If you ever have a warranty problem with an automobile manufacturer (or snowmobile, boat, RV, motorcycle, etc...) or dealership, AMSOIL will assist you by analyzing the problem and providing data supporting the fact that repairs should be made under the vehicle manufacturer's warranty. If this does not resolve the problem. AMSOIL will submit a claim with their insurance company and request that an adjuster have the vehicle repaired and pursue legal settlement later if necessary. The fact is there never has been an engine failure attributed to the non-performance of AMSOIL products, and we do not expect there ever will be. If it ever did, both AMSOIL and their insurance company would make certain your problem was resolved.
View AMSOIL Limited Warranty/Guarantee (opens in PDF)
AMSOIL Limited Warranty Laws
Learn The Federal Law and Become an Informed Consumer
Could using AMSOIL Synthetic Motor Oil void your vehicle warranty?
Absolutely not: Vehicle manufacturers recommend using motor oils meeting certain grades and American Petroleum Institute service requirements. Whether the motor oil is petroleum based or synthetic will not affect warranty coverage. The manufacturer is required to cover all equipment failures it would normally cover as long as the oil meets the requirements and was not the cause of the failure. AMSOIL exceeds these requirements and has never been deemed the cause of an engines failure. Even so, AMSOIL has its own limited warranty, protecting you even further. In addition, the Federally mandated Magnuson-Moss act states that a manufacturer may not require the use of a specific brand of aftermarket product unless it is provided free of charge.Learn The Federal Law and Become an Informed Consumer
Could using AMSOIL Synthetic Motor Oil void your vehicle warranty?
* If a car dealership, service center or other business states that using AMSOIL will void your new vehicle warranty, ask for that statement in writing and send it to AMSOIL Technical Services (AMSOIL Inc., AMSOIL Bldg, Superior, WI 54880). If the business won't provide the statement in writing send AMSOIL Technical Services a letter identifying who made the statement, the name and location of the business and what the specific statement was. AMSOIL will then send a letter to the business informing them that their position is inaccurate, and, in fact violates existing law. Your name will be held in confidence. A sample of this letter is included below.
Could your new vehicle warranty be voided if you don't change your oil according to the manufacturers recommended change intervals, such as when using AMSOIL?
Absolutely not:AMSOIL synthetic motor oils are guaranteed to run 25,000 miles to 35,000 miles (Series 2000 Severe Service 0W-30 oil) or one year in mechanically sound engines, providing, of course the oil is kept free of contaminants by changing the oil filter according to the manufacturer's recommendation or when using an AMSOIL Super Duty oil filter changing the filter at 6 months or 12,500 miles (for gasoline engines), whichever comes first. If using the AMSOIL Dual-Remote or Dual-Gard By-Pass Filtration unit then the oil and By-Pass filter is changed as indicated by oil analysis testing. AMSOIL coined the phrase "extended drain interval" and it has been validated by over 30 years of industry testing and tens of thousands of motorists and millions of over-the-road miles.
AMSOIL synthetic motor oils provide extended drain performance because they don't break down in heat like conventional motor oils do. AMSOIL motor oils don't form performance-robbing deposits, and don't volatize (burn off), which alters viscosity and increases oil consumption. Finally, AMSOIL's superior additive package, a key element in the oil's ability to function, holds up under engine stresses, remaining serviceable for the full 25,000 to 35,000 miles, or indefinitely when AMSOIL By-Pass Filtration and oil analysis is used.
Additionally, if there is ever a question of whether or not a particular oil was the cause of an engine failure make sure to get a sample of the used oil in a clean bottle, typically 6 oz. minimum. The oil can then be sent to two independent testing labs for analysis (* labs are located throughout the country). Remember, an informed consumer is your best defense against being taken advantage of by a vehicle dealership or service center.
* If you need the address, location, phone number and contact information for an oil testing laboratory(s) please contact me.
Only if an oil is determined to be the direct cause of an engine problem can a manufacturer or dealership deny warranty coverage for that specific problem. In this situation the AMSOIL warranty would apply, and the AMSOIL Technical Services Department would assist you in processing your claim and getting your vehicle repaired. That's AMSOIL's pledge to you. AMSOIL Inc. sells millions of gallons of oil per year and a warranty claim would be a extremely rare occurrence. If you ever have a warranty problem with an automobile manufacturer (or snowmobile, boat, RV, motorcycle, etc...) or dealership, AMSOIL will assist you by analyzing the problem and providing data supporting the fact that repairs should be made under the vehicle manufacturer's warranty. If this does not resolve the problem. AMSOIL will submit a claim with their insurance company and request that an adjuster have the vehicle repaired and pursue legal settlement later if necessary. The fact is there never has been an engine failure attributed to the non-performance of AMSOIL products, and we do not expect there ever will be. If it ever did, both AMSOIL and their insurance company would make certain your problem was resolved.
View AMSOIL Limited Warranty/Guarantee (opens in PDF)
03-16-2010 | 06:21 AM
#25
FLAME ON!
Joined: Jul 2009
Posts: 948
Likes: 0
From: Strip Club
Lol you guys are funny . Synthetic oil will prevent you from getting a motor according to Mazda corp. I just got finished dealing with it myself and finally got a new motor. But really depends on what dealer you go to and what relationship you have with them incase you have been using synthetic. But in your case you have nothing to worry about if you didn't us it.
. Ma bad 