Notices
RX-8 Discussion General discussion about the RX-8 that doesn't fit in one of the specialty forums.
Sponsored by:
Sponsored by: CARiD

Thanks Gray Epperson Mazda of Cleveland, TN!

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 07-01-2010 | 08:25 AM
  #1  
peterlemonjello's Avatar
Thread Starter
Registered
 
Joined: Feb 2004
Posts: 338
Likes: 1
From: B'ham, Alabama
Thanks Gray Epperson Mazda of Cleveland, TN!

All,

I'd like everyone to know about my positive experience with Gray Epperson Mazda in Cleveland, TN. Specifically, the service manager Gene and the Mazda tech Hank. I was headed home from a road trip when my 8 started experiencing problems. I knew right away it was the fuel pump going out again. After a short while my 8 finally died on the side of the interstate. Epperson was the nearest dealership so I had her towed there. This is about 3 hours away from home. To make a long story short, Gene & Hank took great care of me. They understood my situation and made taking care of my 8 top priority. They got a new fuel pump overnight-ed and had everything fixed the next day. They even performed a decarb, compression test, and replaced the plugs with no charge to me.

Hank was very knowledgeable about rotaries. We spent a lot of time talking rotaries and he showed me some neat stuff in the shop. I know this had to be annoying since I'm one of those people that spends too much time reading on the internet and doesn't have much hands on experience but he was very patient. He even showed me an intake he had torn apart and explained what I needed to get done if I ever have my engine replaced. It was neat to see the intake in person, dirty, and torn apart instead of in pics and Youtube videos. This 8 had about half as many miles on it as my 8 and I couldn't believe the carbon build up in the intake. I wonder what mine looks like

So a big THANK YOU to Gene & Hank! I highly recommend this dealership and would definitely use them again.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Carbon8
RX-8's For Sale/Wanted
42
02-27-2020 08:39 AM
Kahl
NE For Sale/Wanted
21
08-05-2017 02:49 AM
#1Hoochie
New Member Forum
10
10-16-2015 10:35 PM
czr
RX-8 Parts For Sale/Wanted
4
09-13-2015 11:37 AM



You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Thanks Gray Epperson Mazda of Cleveland, TN!



All times are GMT -5. The time now is 05:52 PM.