What do owners drive during warranty work?
10-02-2009, 12:52 AM
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What do owners drive during warranty work?
I've been in my s2000 for 5 years and nearly 120K miles but the need for a back seat and a bit of practicality keeps coming up. I'm looking at either a g35 coupe or an rx8 as a replacement. I prefer the rx8 because it is as near my s2k as I can find with seating for 4. I love the fact that Mazda appears to back their product so well (bumping engine warranty out to 8yr/100K) but am curious about what owners drive during work on their cars. Does Mazda provide? Is the owner out rental expense during warranty work?
10-02-2009, 12:55 AM
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Just from what I'd believe would be the best possible answer - due to the fact that I do not own an 8 yet - is that, you would either have to take public transportation or get another car payed from your own pocket while the car is at the dealer or whatever.
I mean... I highly doubt the dealer is going to let you take one of their cars while your car is in the shop. I think it works just like as if you were doing something without warranty.
I mean... I highly doubt the dealer is going to let you take one of their cars while your car is in the shop. I think it works just like as if you were doing something without warranty.
10-02-2009, 01:46 AM
#3
When my car was under warranty, Mazda would give me an in house loaner. Now that my warranty is up, i borrow one of my brothers cars whenever i need a car to get around in its a lexus is250
10-02-2009, 02:02 AM
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The Bumper-to-Bumper and Powertrain Warranty can provide for a rental car (rentals seem to be outsourced at dealers around here). The engine warranty extension does not cover a rental, so beyond the 5YR/60K Powertrain, you'd have to provide for alternative transportion on your own (rental or borrow a relative's car, etc.). There are some third-party warranties that cover rentals though, and I'm not sure about Mazda's own extended warranty.
10-02-2009, 02:06 AM
#5
They had the loan-a-car program when my car was in for warranty work. I got a Chevy Cobalt for my first warranty work (forgot what I was in for), a CX-7 when my alternator took a dump, and then lastely, an MPV (this thing was horrid) when I was in there for a stuck seat belt. 
10-02-2009, 02:11 AM
#6
They had the loan-a-car program when my car was in for warranty work. I got a Chevy Cobalt for my first warranty work (forgot what I was in for), a CX-7 when my alternator took a dump, and then lastely, an MPV (this thing was horrid) when I was in there for a stuck seat belt.
MPV
10-02-2009, 09:30 AM
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As a couple of others have said, there's a free loaner during bumper-to-bumper. What you get depends on the dealer. Some have loaners, most farm out rentals. My dealer has an Enterprise on-site, which sets the bar pretty low. The one time I had a loaner (4206f recall) it was a Chevy Aveo.
Ken
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10-02-2009, 01:10 PM
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I should have gotten a loaner, but the one car was out and I didn't need it bad enough to go back. At home I just use my Squareback, in San Diego I take the trolley... Under 21, so I can't use the dealer's Enterprise rentals.
10-02-2009, 01:31 PM
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If you own a Mazda Certified Pre-Owned vehicle they will cover rentals too once you are out of bumper to bumper warranty, and roadside assistance is still usable as well, free of charge.
I just had my 8 towed to the dealer the other day and got a nice new 2010 F150 crew cab rental (outsourced to Enterprise). I'm use to a car that's 3" off the ground, not 3'.
I'm not going to complain though, a free car is a free car.
I just had my 8 towed to the dealer the other day and got a nice new 2010 F150 crew cab rental (outsourced to Enterprise). I'm use to a car that's 3" off the ground, not 3'.
I'm not going to complain though, a free car is a free car.
10-02-2009, 01:38 PM
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As a couple of others have said, there's a free loaner during bumper-to-bumper. What you get depends on the dealer. Some have loaners, most farm out rentals. My dealer has an Enterprise on-site, which sets the bar pretty low. The one time I had a loaner (4206f recall) it was a Chevy Aveo.
Ken
Ken
Ken you use Arlington mazda right? I had warranty work done there to. The enterprise people let me grab the mazda3
Wasn't so bad at all haha
10-02-2009, 01:53 PM
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My dealer likes to put me in a Legacy or an Outback...I think they do it on purpose...finding something as far from a sports car as possible just to irk me more about my car being in the shop...they also have an agreement with Enterprise but they don't cover a penny of an Enterprise car because Mazda doesn't pay for rentals anymore. But I'm under warranty for another year so I don't care
10-02-2009, 02:08 PM
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For me it depends on witch dealership I take it to. for example, I live in L.A. since my warranty is up and I'm over 60k miles, Galpin Mazda will not give me a loner. However Mazda of Alhambrah will. I just had my engine replaced and that didn't qualify for a loner. WTF!!! is that.
10-02-2009, 03:19 PM
#14
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I don't bring my car in for service early in the morning, so when I got the Aveo that's probably all that was left. But I had no idea that Enterprise actually has nice cars.
Ken
10-03-2009, 11:05 AM
#17
When my rear window was reset under warranty this Summer, due to a latent factory defect (they left in a temporary alignment block), O'Hara Mazda gave me a base trim 2008 Mazda6 for the day (made me more appreciate my daughter's loaded '6).
Other times they have paid for an Enterprise rental for the day. I don't know about long term.
^ Saturn is history.
Other times they have paid for an Enterprise rental for the day. I don't know about long term.
^ Saturn is history.
10-03-2009, 11:15 AM
#18
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+1 to the Enterprise rental. My dealership has the Enterprise attached to the building.
oh god, here goes the list:
- Chevy 1500 4 door
- 2008 CX-7
- Chevy Impala
- Hyundai POS
- Mazda 3
- Mazda 6
- Ford Taurus
- Mazda MPV
- Mazda Tribute
- Ford Mustang
oh god, here goes the list:
- Chevy 1500 4 door
- 2008 CX-7
- Chevy Impala
- Hyundai POS
- Mazda 3
- Mazda 6
- Ford Taurus
- Mazda MPV
- Mazda Tribute
- Ford Mustang
10-03-2009, 11:20 AM
#19
I'd take the 6 outta that list.
10-03-2009, 12:48 PM
#22
the need for a back seat and a bit of practicality keeps coming up. I'm looking at an rx8 as a replacement
Hahahaha
You are joking right?
The 8 might have 4 doors and a back seat but I doubt u will fit 4 large Americans in there.
Maybe 4 small Asians or midgets.
As for what one drives while in warranty
Only been in twice. bought the 8 used, took it to have the TSBs done. Dealer offered me a rental. I declined. I have a MX-3 at home and do not use a DD so why get a FREE rental? Told them to just shuttle me home. Picked me up when the car was ready.
Hahahaha
You are joking right?
The 8 might have 4 doors and a back seat but I doubt u will fit 4 large Americans in there.
Maybe 4 small Asians or midgets.
As for what one drives while in warranty
Only been in twice. bought the 8 used, took it to have the TSBs done. Dealer offered me a rental. I declined. I have a MX-3 at home and do not use a DD so why get a FREE rental? Told them to just shuttle me home. Picked me up when the car was ready.
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