Word from MazdaUSA
#1
Word from MazdaUSA
I spoke with Mazda customer relations yesterday at around 5 eastern time. The representitive looked up my VIN and told me he was aware of the Port delay. I asked him about what my dealer in Mass. said in a phone conversation at 4pm. My dealer told me "we just got a call, and their (Port Jersey) holding them for TEN days". He gave no other explanation.
I refused to believe what my dealer told me (Iraqi information minister is more reliable) and call Mazda directly. The rep, after running my VIN, said he was aware that the RX8's are seeing extended port times and was a result of a 100% inspection rather than at random. As is the case with current models like the 6 or Tribute etc.
He also said the 10 day Port hold as stated by my dealer was incorrect. He had an "Estimated dealer delivery date" of the 14th -18th in the computer at Mazda. This Monday is the 14th.....he said the car could even be released today.
I also asked him about VIN status lag time. He said unless the vehicle is released on Friday afternoon, it will reflect in the computer system. In other words, if it is shipped today, it wont show Released until monday.
My car currently at Port in Jersey and According to Mazda will be here next week. Hope this helps
I refused to believe what my dealer told me (Iraqi information minister is more reliable) and call Mazda directly. The rep, after running my VIN, said he was aware that the RX8's are seeing extended port times and was a result of a 100% inspection rather than at random. As is the case with current models like the 6 or Tribute etc.
He also said the 10 day Port hold as stated by my dealer was incorrect. He had an "Estimated dealer delivery date" of the 14th -18th in the computer at Mazda. This Monday is the 14th.....he said the car could even be released today.
I also asked him about VIN status lag time. He said unless the vehicle is released on Friday afternoon, it will reflect in the computer system. In other words, if it is shipped today, it wont show Released until monday.
My car currently at Port in Jersey and According to Mazda will be here next week. Hope this helps
Last edited by Gyro; 07-11-2003 at 11:22 AM.
#3
Re: Word from MazdaUSA
Originally posted by Gyro
the RX8's are seeing extended port times and was a result of a 100% inspection rather than at random.
the RX8's are seeing extended port times and was a result of a 100% inspection rather than at random.
Any sort of delay costs Mazda money. Big money. On one hand it is to their credit they are trying to fix any and all problems as they arise, but on the other it makes me wonder what new problems will crop up in the field.
Any time you introduce a completely new model there are going to be glitches and unforseeen bugs. The E39 M5 is a great example of this where the first year engines required special motor oil (3x $) and burned a quart every 5k miles. BMW fixed the problem the following year but first year buyers have to live with it for the life of their car.
The RX-8 is a brand new car with two glitches so far: a production delay that threatened to delay delivery by two months, and a port inspection that is taking twice the normal amount of time. I'm starting to wonder about long-term reliability. That Lancer EVO is looking better and better.
________
Children Wellbutrin
Last edited by PUR NRG; 05-01-2011 at 03:19 AM.
#4
Re: Re: Word from MazdaUSA
Originally posted by PUR NRG
The RX-8 is a brand new car with two glitches so far: a production delay that threatened to delay delivery by two months, and a port inspection that is taking twice the normal amount of time.
The RX-8 is a brand new car with two glitches so far: a production delay that threatened to delay delivery by two months, and a port inspection that is taking twice the normal amount of time.
#5
Registered User
Joined: Jun 2002
Posts: 3,086
Likes: 1
From: Misinformation Director - Evolv Chicago
I agree that for overall performance the Evo is better than the RX-8.
The Evo, however, produces something like 18psi to get its power. I, personally, have no faith in the reliability of any factory car that puts that much stress on an engine. Longterm reliability of the NA Renesis should be hands down better than the Evo.
The Evo, however, produces something like 18psi to get its power. I, personally, have no faith in the reliability of any factory car that puts that much stress on an engine. Longterm reliability of the NA Renesis should be hands down better than the Evo.
#6
Originally posted by Red Devil
I agree that for overall performance the Evo is better than the RX-8.
The Evo, however, produces something like 18psi to get its power. I, personally, have no faith in the reliability of any factory car that puts that much stress on an engine. Longterm reliability of the NA Renesis should be hands down better than the Evo.
I agree that for overall performance the Evo is better than the RX-8.
The Evo, however, produces something like 18psi to get its power. I, personally, have no faith in the reliability of any factory car that puts that much stress on an engine. Longterm reliability of the NA Renesis should be hands down better than the Evo.
It is runing something like 19psi. That is just nasty
#7
Re: Re: Word from MazdaUSA
Originally posted by PUR NRG
What's starting to make me nervous is why are they doing a 100% inspection this late in the process. There are things they are not telling us.
Any sort of delay costs Mazda money. Big money. On one hand it is to their credit they are trying to fix any and all problems as they arise, but on the other it makes me wonder what new problems will crop up in the field.
What's starting to make me nervous is why are they doing a 100% inspection this late in the process. There are things they are not telling us.
Any sort of delay costs Mazda money. Big money. On one hand it is to their credit they are trying to fix any and all problems as they arise, but on the other it makes me wonder what new problems will crop up in the field.
damn, i should have never gotten into the X-Files
#8
Re: Re: Re: Word from MazdaUSA
Originally posted by rotary_it_up
What does a production delay and port inspection have to do with glitches with the car. I thought these two things were intended to DECREASE the possibility of glitches.
What does a production delay and port inspection have to do with glitches with the car. I thought these two things were intended to DECREASE the possibility of glitches.
Regarding the port inspection, can you think of any valid reason why you'd want to inspect every car? You don't do that unless you have a good reason to suspect a problem exists in most if not all the cars.
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CRF100
Last edited by PUR NRG; 05-01-2011 at 03:19 AM.
#9
Production wasn't delayed, they just started our cars later. They originally planned on receiving 1000 preorders for Japan but instead got 5000. Thats an extra 4000 cars to produce before they could start our NA preorders. Maybe they did find a small intermittent problem in production so they decided to inspect every car to make sure it was ok, look at the bright side at least they found it. Right? It could of been something as small as a clip on a wiring harness so they had to check every car and add if necessary, so they had to hold the cars til they had the parts.
#10
because thes are the first production destined for a customer rx-8s transported to another country by mazda. and they want to make sure that everything went right in shipping and to make sure that anything that didn't go right is found and included in the "what to look for " checklist for the next ones that arrive. remember this is a brand new car, not just a redesign.
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