So I Call Mazda Today to Ask About 2010.....
08-14-2009, 11:03 PM
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So I Call Mazda Today to Ask About 2010.....
I called Mazda today trying to find out if the R3 will be offered in any additional colors in 2010. I get the guy on the phone and ask and his response was, "R3?! What's an R3?!?!" like I'm some kind of idiot.
What a waste of a phone call...
What a waste of a phone call...
08-15-2009, 12:36 AM
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08-15-2009, 09:06 AM
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Ehh, I am not suprised. You named one trim level of one car out of 11 cars in their line up.
Its not neccisarily the salesmans job to know everything about every car, but more so to find the right answer to the questions he does not know the answer to.
Its not neccisarily the salesmans job to know everything about every car, but more so to find the right answer to the questions he does not know the answer to.
08-15-2009, 09:11 AM
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well the salesmens get trained for every new car that comes out so yeah they should no from bumper to bumper, but 99% of the time If your going to the dealer to get a rx8 you better do your homework first
08-15-2009, 12:28 PM
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Furthermore, while all of us, well probably most all of us, on this forum know what the R3 trim is, the salesman may not make the connection right off hand. That is kind of like calling and asking questions and only giving them "Grand Touring" to go off of... They dont know which model you are reffering to.
08-15-2009, 01:24 PM
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Don't be so surprised. Likely, you asked a general callcenter personnel in India, that companies from Microsoft to large banks outsource their customer support to, about a rotary engine.
They look at their flowchart:
1. Is the power plugged in.
yes
no
There is no R3. You might as well have asked them how to port your engine.
They look at their flowchart:
1. Is the power plugged in.
yes
no
There is no R3. You might as well have asked them how to port your engine.
Last edited by User24; 08-15-2009 at 01:30 PM.
08-15-2009, 03:06 PM
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Read and understand before responding in the future.