Dealer and REVi
#1
Dealer and REVi
Told by my dealer that the 'tech' has highlighted that I have modified my car (REVi) and that at a recent Mazda training session, he was told he needed to inform me that this would void my emissions warranty and potentially other engine related warranty issues.
Others have the same experience? We can always put the OEM intake back on...
Others have the same experience? We can always put the OEM intake back on...
#5
Hello Everyone,
I have been spending a lot of time reading through the Issues and Problems area, specifically posts made by "Abbidd" (I feel for you, MAN!). Whose warranty has been voided by Mazda North America.
This is why I have stopped taking my car to the dealership. Not that they have mis-treated me, but "little" things like this would REALLY **** me off.
My impression is that Mazda is starting to "circle the wagons" and protect themselves. They have a very good car (RX-8), but a somewhat questionable engine (when pushed or even slightly modified, compared to a regular PISTON engine). Rather than working with its customers, they are now beginning to enforce anything that can possibley be considered "modded" within the engine, exhaust OR intake. Which will result in a possible threat of voiding the warranty.
It is sad because the RX-8 is an exceptional handling daily driver car. My suggestion for anyone, unless you have a reason to take it to the dealership, don't! If you do, put the car back to its original state, if possible.
Otherwise, expect to be hassled...
I have been spending a lot of time reading through the Issues and Problems area, specifically posts made by "Abbidd" (I feel for you, MAN!). Whose warranty has been voided by Mazda North America.
This is why I have stopped taking my car to the dealership. Not that they have mis-treated me, but "little" things like this would REALLY **** me off.
My impression is that Mazda is starting to "circle the wagons" and protect themselves. They have a very good car (RX-8), but a somewhat questionable engine (when pushed or even slightly modified, compared to a regular PISTON engine). Rather than working with its customers, they are now beginning to enforce anything that can possibley be considered "modded" within the engine, exhaust OR intake. Which will result in a possible threat of voiding the warranty.
It is sad because the RX-8 is an exceptional handling daily driver car. My suggestion for anyone, unless you have a reason to take it to the dealership, don't! If you do, put the car back to its original state, if possible.
Otherwise, expect to be hassled...
#7
Originally Posted by Tamas
Bullshit.
They must prove that the modification is directly responsible for any damage before they can void any warranty - and they are unable to do that.
They must prove that the modification is directly responsible for any damage before they can void any warranty - and they are unable to do that.
BUT - its very easy to prove the REVi can lean out air/fuel ratio's which is PROVEN to increase exhaust temps which is PROVEN as being detrimental to catalytic convert life. Because the REVi also is not CARB certified, if the car flunks an emissions test they CAN blame it on the REVi.
#8
i ran into this with my wrx, my family owns a mazda dealership and anytime i wanted to get warranty work done at the local sub. dealership they always gave me crap because the kids who worked there knew i had a mod'd wrx. so they were like OMG yea he beats that thing so bad, so anyways this all led to a voided warranty on the powertrain and engine, but all and all im way happier with the 8 than i ever was w/ my wrx
:p subaru is the worst company to get warranty claims done with ever IMO
:p subaru is the worst company to get warranty claims done with ever IMO
#10
Originally Posted by r0tor
first i will say i'm not endorsing the actions of the dealer at all
BUT - its very easy to prove the REVi can lean out air/fuel ratio's which is PROVEN to increase exhaust temps which is PROVEN as being detrimental to catalytic convert life. Because the REVi also is not CARB certified, if the car flunks an emissions test they CAN blame it on the REVi.
BUT - its very easy to prove the REVi can lean out air/fuel ratio's which is PROVEN to increase exhaust temps which is PROVEN as being detrimental to catalytic convert life. Because the REVi also is not CARB certified, if the car flunks an emissions test they CAN blame it on the REVi.
The ECU have proven time and time again how hard it is to stray too far from faactory specs even with significant modifications done to the car. Heck, why do you think Interceptor-x costs so much???
Just tell your "friendly" Mazda service tech that you will have a conversation with your lawyer regarding a little law called the Magnusson-Moss Act and I bet they will sing a different tune.
#11
Originally Posted by wedge357
Have you been drinking already??? :D
The ECU have proven time and time again how hard it is to stray too far from faactory specs even with significant modifications
The ECU have proven time and time again how hard it is to stray too far from faactory specs even with significant modifications
It is completely debateable if the ecu would ever completely richen out the air/fuel mixture in open loop areas above 5500 rpms. It if it does learn the box completely and completely richen the map, you might as well rip the REVi out because at that point its a $330 paperweight.
#12
The dealership is not legally allowed to void your warranty for that. That would be as ridiculous as them voiding your warranty because you used a paper airfilter from Autozone instead of from them or any oil and filter brand other than what they sell. It's ridiculous. The issue isn't that Mazda honestly cares. They don't and they know that the intake can not hurt your car. It's the dealerships that try to screw everyone over. They don't want to take the time to do any work for free if they don't have to.
Mazda does NOT have a somewhat questionable engine in regards to the rotary. It is a very strong and durable engine. Like every other engine on the planet, it needs to be tuned properly in order to not blow up. We just see alot of people tune them badly.
The REVi will not change emissions so much that it will even register as a noticable difference. Yes you can still get a gain from it. It will not make the exhaust noticable hotter and can in no way be attributed to shortened cat life. There is no proof anywhere. It takes more than just an intake to do that.
Mazda does NOT have a somewhat questionable engine in regards to the rotary. It is a very strong and durable engine. Like every other engine on the planet, it needs to be tuned properly in order to not blow up. We just see alot of people tune them badly.
The REVi will not change emissions so much that it will even register as a noticable difference. Yes you can still get a gain from it. It will not make the exhaust noticable hotter and can in no way be attributed to shortened cat life. There is no proof anywhere. It takes more than just an intake to do that.
#13
Of course I hope I never have to cross that bridge but the way this evolved suggests to me that Mazda is indeed, circling the wagons by educating their techs to create a paper trail.
It all smacks of cover your A$$ stuff.
At the bottom of my service sheet reads:
Comments........
Note Engine has modified intake system installed aftermarket
Emission Warranty Void
When I questioned the service writer I got - you guessed it - "Nothing I can do, we are told we have to do that" I am not too worried about it. If the cat fails whatever that means, it will be a good reason to replace it with a high flow...
Next week comes the RB Ram Air...
Hey, what gives with them charging me for 5 quarts of oil when we know the change only takes about 60% of that or so???
Peace folks
It all smacks of cover your A$$ stuff.
At the bottom of my service sheet reads:
Comments........
Note Engine has modified intake system installed aftermarket
Emission Warranty Void
When I questioned the service writer I got - you guessed it - "Nothing I can do, we are told we have to do that" I am not too worried about it. If the cat fails whatever that means, it will be a good reason to replace it with a high flow...
Next week comes the RB Ram Air...
Hey, what gives with them charging me for 5 quarts of oil when we know the change only takes about 60% of that or so???
Peace folks
#15
Originally Posted by rotarygod
The REVi will not change emissions so much that it will even register as a noticable difference. Yes you can still get a gain from it. It will not make the exhaust noticable hotter and can in no way be attributed to shortened cat life. There is no proof anywhere. It takes more than just an intake to do that.
Again, I personally think the dealer is pulling a bunch of BS... but realistically I could see them perhaps winning.
#16
i agree with rotor they could push it that far if they wanted too. i wonder how a carb cert would effect the arguement/outcome?
besides which the filter is oiled and mazdais on record saying they recommend against oiled filter cause the oil can ruin the maf which will cause you engine to not run correctly
besides which the filter is oiled and mazdais on record saying they recommend against oiled filter cause the oil can ruin the maf which will cause you engine to not run correctly
#17
Originally Posted by r0tor
Do you seriously think in a court of law I couldn't prove the REVi could have rapidly degraded a cat?
#19
Guest
Posts: n/a
http://www.sema.org/main/semaorghome.aspx?ID=50096
http://www.sema.org/Main/SemaOrgHome.aspx?ID=50100
I would call Mazda and tell them what the dealer said and argue that Federal Law prohibits them from voiding your warranty and that they have to prove that it caused failure of your emissions system before they can deny you service and void your warranty. If they have voided your emissions warranty already, they are clearly violating the law. If your cat craps out and they refuse to fix it because of the intake, they have to prove it caused that to fail before they can void your warranty. The first link actually has a good process you should follow to fight this.
http://www.sema.org/Main/SemaOrgHome.aspx?ID=50100
I would call Mazda and tell them what the dealer said and argue that Federal Law prohibits them from voiding your warranty and that they have to prove that it caused failure of your emissions system before they can deny you service and void your warranty. If they have voided your emissions warranty already, they are clearly violating the law. If your cat craps out and they refuse to fix it because of the intake, they have to prove it caused that to fail before they can void your warranty. The first link actually has a good process you should follow to fight this.
Last edited by djseto; 08-27-2005 at 02:17 AM.
#20
Originally Posted by djseto
http://www.sema.org/main/semaorghome.aspx?ID=50096
http://www.sema.org/Main/SemaOrgHome.aspx?ID=50100
I would call Mazda and tell them what the dealer said and argue that Federal Law prohibits them from voiding your warranty and that they have to prove that it caused failure of your emissions system before they can deny you service and void your warranty. If they have voided your emissions warranty already, they are clearly violating the law. If your cat craps out and they refuse to fix it because of the intake, they have to prove it caused that to fail before they can void your warranty. The first link actually has a good process you should follow to fight this.
http://www.sema.org/Main/SemaOrgHome.aspx?ID=50100
I would call Mazda and tell them what the dealer said and argue that Federal Law prohibits them from voiding your warranty and that they have to prove that it caused failure of your emissions system before they can deny you service and void your warranty. If they have voided your emissions warranty already, they are clearly violating the law. If your cat craps out and they refuse to fix it because of the intake, they have to prove it caused that to fail before they can void your warranty. The first link actually has a good process you should follow to fight this.
I don't really see a need to pursue this right now as I don't have any emissions problems. There is the only the threat of an issue and I would rather let it lie until I do.
#21
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Posts: n/a
If they have voided your warranty, I would go back and bitch until they unvoid it just out of principal. If you have a problem later down the road and they can prove the intake caused it, then fine, but until you have a problem, they have no right to void your warranty already.
#22
Originally Posted by willhave8
I don't really see a need to pursue this right now as I don't have any emissions problems. There is the only the threat of an issue and I would rather let it lie until I do.
#23
You folks saying to go to the dealership and bitch them out to have your warranty "unvoided" are funny. Yes, per the Magnusson-Moss Act, they must prove that whatever you modded caused a failure somewhere in the car. And, yes, you can hire an attorney and take them court and all that happy horseshit. But do you have the money to keep an attorney on retainer for the long haul to prove your point? You know Mazda will do everything in their power to drag the case out, hoping that you just give up for fear of going broke.
#24
Originally Posted by rotarygod
Yeah actually I do believe that. It had better be actual physical proof. Not just theory on paper.
#25
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Originally Posted by RedRexNJ
You folks saying to go to the dealership and bitch them out to have your warranty "unvoided" are funny. Yes, per the Magnusson-Moss Act, they must prove that whatever you modded caused a failure somewhere in the car. And, yes, you can hire an attorney and take them court and all that happy horseshit. But do you have the money to keep an attorney on retainer for the long haul to prove your point? You know Mazda will do everything in their power to drag the case out, hoping that you just give up for fear of going broke.