MS Flywheel voids tranny warrantee?
05-11-2004, 09:30 AM
#1
Consiglieri
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MS Flywheel voids tranny warrantee?
I was just told by my service manager, who supposedly checked with the regional, that a light flywheel would void the warranty on the clutch and tranny.
It was the same for the Mazdaspeed or any other 3rd party flywheel.
I would expect that from a 3rd party, but even on the MS part? Anyone else gotten similar information from Mazda?
It was the same for the Mazdaspeed or any other 3rd party flywheel.
I would expect that from a 3rd party, but even on the MS part? Anyone else gotten similar information from Mazda?
05-11-2004, 10:47 AM
#2
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This is from the Mazdaspeed site on the bottom of the first page:
http://www.mazdamotorsports.com/weba...0001&langId=-1
The key thing is "any Competition events" It does not say that normal use of the products would void the warranties.
This might be the source of confusion. I know one thing, if I buy and have a Mazdaspeed flywheel installed on my car by my Mazda dealership, it better be covered unless they tell me otherwise before the work is started. I already have a price quote and they made no mentioned of warranty issues.
-Mr. Wigggles
http://www.mazdamotorsports.com/weba...0001&langId=-1
Mazda Competition and stock parts are sold "as is" and without warranty of any kind. All implied warranties, including all warranties of merchantability or fitness for a particular purpose, are hereby disclaimed. Purchaser acknowledges that no representations have been made to him regarding these parts, including but not limited to any representations as to their quality or performance, and that he (or she) shall be responsible for and bear all costs of repair or replacement of any defect in or failure of these parts. Purchaser acknowledges that installation of these parts may cause his (or her) vehicle be unable to be lawfully used on public highways, and assumes al risks and expenses thereof. All suggested modifications and recommendations are intended solely for use on vehicles participating in off-highway competition events. Purchaser acknowledges that all Mazda vehicle warranties are voided if the vehicle is used in any Competition events. The purchaser accepts all responsibility for modifications to said vehicle(s) and all potential risks.
This might be the source of confusion. I know one thing, if I buy and have a Mazdaspeed flywheel installed on my car by my Mazda dealership, it better be covered unless they tell me otherwise before the work is started. I already have a price quote and they made no mentioned of warranty issues.
-Mr. Wigggles
Last edited by MrWigggles; 05-11-2004 at 11:02 AM.
05-11-2004, 10:57 AM
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Cannot stand misinformation...
If the Mazdaspeed flywheel is installed by an authorized Mazda dealership it is covered under warranty code G... The rest of the car including the transmission and engine is covered 100% under the original warranty for the remaining term... Verified this with our Mazda rep already on several occasions...
Last edited by cortc; 05-11-2004 at 11:00 AM.
05-11-2004, 11:08 AM
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The "Green" section above doesn't say much.
This sounds like it comes down to a dealership issue. I plan to get it in writing when I get my flywheel installed.
-Mr. Wigggles
This sounds like it comes down to a dealership issue. I plan to get it in writing when I get my flywheel installed.
-Mr. Wigggles
05-11-2004, 11:43 AM
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It is not a dealership issue; all dealerships have to honor the manufacturer warranty if the Mazda warranty claims office approves the repair... It is not their choice... There is no gray area here, all Mazdaspeed parts sold through US distribution when installed by an authorized Mazda dealership are covered under warranty; period...
05-11-2004, 12:13 PM
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Wow, cortc! You sound pretty sure of it! 
I just wish I had gotten the same story from my service manager. Wonder where the confusion on their end comes from....
I just wish I had gotten the same story from my service manager. Wonder where the confusion on their end comes from....
05-11-2004, 01:33 PM
#7
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Very likely ignorance or just plain lying. There have been many people on these boards who have had problems with the dealers refusing warranty service until MNAO called them to tell them that it's required. The fact that a dealer told you he refused to honor a warranty only means they have bad customer service until they can back it up. And when MazdaSpeed's official documentation (as distributed by Mazda) contradicts what a service manager tells you, I'd go with the doc every time.
05-11-2004, 02:09 PM
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DisneyDestroyer: Yes, you are right... Sorry guys if I seem a little animated about this but I hate it when a bad dealer gives out wrong information because they are either lazy or ignorant on such matters...
MadDog: I am sure of two things one it's covered and two the service manager should not be a manager... I am just looking out for all of us RX8 owners out here, you guys/gals deserve to be treated with courtesy, honesty and professionalism especially after spending 28,000 + dollars on a car...
MadDog: I am sure of two things one it's covered and two the service manager should not be a manager... I am just looking out for all of us RX8 owners out here, you guys/gals deserve to be treated with courtesy, honesty and professionalism especially after spending 28,000 + dollars on a car...
05-11-2004, 02:33 PM
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Originally posted by cortc
There is no gray area here, all Mazdaspeed parts sold through US distribution when installed by an authorized Mazda dealership are covered under warranty; period...
There is no gray area here, all Mazdaspeed parts sold through US distribution when installed by an authorized Mazda dealership are covered under warranty; period...
But what about a transmission problem caused by the flywheel? The Green warranty information paragraph states that they "must be specifically approved by Mazda for their particular application". Without that specific approval, then a transmission problem caused by a non-OEM flywheel could well be outside the warranty coverage. So, it would come down to 2 issues - getting that specific approval for the Mazdaspeed flywheel, and proving that a non-OEM flywheel caused a transmission problem. That's still pretty gray!
Regards,
Gordon
05-11-2004, 03:04 PM
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A lightened flywheel, like the Mazdaspeed unit, will store less energy and therefore reduce the shock loads seen by the gearbox. Simple physics. If anything Mazda should extend the warranty on the gearbox.
Last edited by babylou; 05-11-2004 at 03:07 PM.
05-11-2004, 03:22 PM
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Just spoke to the Mazda rep for our dealership and the southeast manager, all Mazdaspeed parts are covered including any damage caused by them failing... The only circumstances that would cause a warranty repair to be denied would be if it was accident related our you abused or raced the car on a track... That is the gray area, all the guys /gals tracking there car; if you have a problem and need to admit anything say it was a drivers-ed event not a race… And yes light means less stress on all components...
05-11-2004, 04:29 PM
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Rediculous...My service mgr. definitely failed this one. In fact, he didn't even know that MS made a flywheel for the 8.
Rosenthal is about an hour from here. Think I'll be taking my buisness there from now on...
Rosenthal is about an hour from here. Think I'll be taking my buisness there from now on...
05-11-2004, 10:00 PM
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The one thing that you want to do when installing any aftermarket accessory is get something in writing and have a verbal agreement, make NO assumptions. I contacted Mazda directly, in an e-mail they stated my original 50k warranty will not be void if an authorized mazdaspeed dealership installed the flywheel - also purchased from this dealer. Besides that, I made sure that my dealer agree with this.
I'm getting my flywheel installed on Friday. How are people liking the mod so far?
I'm getting my flywheel installed on Friday. How are people liking the mod so far?
05-12-2004, 11:21 PM
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cortc: When I get the Flywheel, can I pm you about installation?I'd like to get it but I'm not sure who would do a good job with the install and it sounds like you are happy with yours!
05-13-2004, 12:12 AM
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JimW: No problem, I did mine with some help from one of the techs at our dealership (a few extra hands a full lift and transmission stand makes for a much smoother install...) and it was straight forward...
Also started a thread on the install with details and pictures:
https://www.rx8club.com/showthread.p...threadid=28292
Also started a thread on the install with details and pictures:
https://www.rx8club.com/showthread.p...threadid=28292
05-13-2004, 09:55 AM
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O.T. Cortc, that MS flash... you do you that it's tuned for parts you don't have? The MS setup has a lower restriction cat, the cat-back, changes to the VFAD, earth grounding, and a couple other changes that aren't sold.
05-13-2004, 12:44 PM
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I know the parts I am missing and they can and are being acquired, will have the last few very soon... I already have the flash file, actually just spent part of the morning upgrading my flash to the M version; we took the opportunity to upload the file to the dia computer and it took; will not flash until I finish the last few pieces... Spark Plugs, cat, air filter, etc... By the way, been hearing through the grapevine at Mazda (One of my fellow execs here at our company used to be very high up at Mazda...) that the US Mazdaspeed version is at least 18-24 Months away and it will not be a 2005 model...
Before anyone asks, I will not discuss it further; but rest assured this is very reliable information...
JimW: After having done it I would not do it at home without a lift or someone to help out; it would be a major pain...
Before anyone asks, I will not discuss it further; but rest assured this is very reliable information...
JimW: After having done it I would not do it at home without a lift or someone to help out; it would be a major pain...
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