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Starting to worry, Japan-Parts rip me off?

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Old 03-28-2005, 01:00 AM
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Starting to worry, Japan-Parts rip me off?

Well, I ordered off ebay the clear corners from Japan-Parts for $56 which about everyone else has been doing the same. I made this order/payed through PayPal on the 18th of March.

Now I know that it is coming from Japan, so I was not really worried and thought it would take around a week or so to get here which is about how long the others said it took them. It's been 10 days since I ordered (8 delivery days) and I have yet to receive any emails or anything from them. I e-mailed them two days ago and still no answer from them. I checked on ebay and they have stopped selling the clear corners or anything else and I'm starting to worry about what is going on.

I will probably wait until the end of this week and then if I don't receive any emails or clear corners, what do you think I should do? If anyone could help clear up what is happening, I'd appreciate it. Thanks.
Old 03-28-2005, 01:53 AM
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well it is easter weekend? maybe this is delaying it a bit? japanparts didnt screw me over and alot of other ppl, i dont see why they would do this to u. just be patient :D
Old 03-28-2005, 02:28 AM
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its probably the period where the japs takes 2-3 weeks holiday. so nothing will happen.
Old 03-28-2005, 02:35 AM
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When you say the "japs" that's a derogatory term... becareful when you use it like that. Even though we know what you're talking about, you could offend the Japanese people that read this forum.

Try using the "N" word to a black person and you'll see what I mean.
Old 03-28-2005, 11:27 AM
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Then we'll call them kangaroos...damn Aussies...
Old 04-06-2005, 05:52 AM
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If your not in a hurry , then pull up a chair. My ings front end took 7 weeks plus another 3 out of California, then found out I could have got it cheaper from someone else that had it in stock here..... thats what I get for not checking around.:o
Old 04-06-2005, 11:43 AM
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I think I ordered my clear corners from them too and it took a little while, but I got them. I'd just be patient.
Old 04-07-2005, 10:31 AM
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Mine took about 8 days from the time I ordered.. never received an email however they did show up..

ONe thing to note, they are shipped (at least mine were) via US Postal service , registered mail I think as I had to sign for delievery... so the hold up might simply be US due to holiday mail delivery.
Old 04-07-2005, 04:48 PM
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Japan parts in eBay is the same as japanparts.com?

It is very hard to say if it is the same person. Koji is the part manager of the Japanparts.com, but he does not reply all emails since he said there are thousands to go throught each day. He reply mine 8pm on a Saturday night.... ! They are working too hard and I think...

I think you can report that to eBay and find out their registered email. If they are really from japanparts.com. You can email contacts@japanparts.com.

I have order 4-5 times from them and had only ONE minor problem that solved with one email.

BTW I think EZZY is just lazy in typing... so stay cool.
Old 04-07-2005, 08:09 PM
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Got my mud flaps from them, Japan to England 4 days, Then 4 days to collect. They kept me well informed all the way, I will be using them again shortly.
Old 04-07-2005, 09:14 PM
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Hard Hitter. Do you have the link to your auction item that you have won and paid?
Old 04-07-2005, 10:46 PM
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you shud just get them from rotary extreme in fremont.

i got mine a week ago and they wud install them for you if you ask.

good luck. :D
Old 04-07-2005, 10:47 PM
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It took me 5 days to get my clear corners from japan parts. So you might try emailing them again to see if they may have lost the order or something.

When I was looking for clear corners, Rotary extreme sells them for 70-80 bucks + tax + drive to fremont or japan parts for $57 dollars no s/h and no tax. HMM..tough choice

Last edited by HaloX; 04-07-2005 at 10:49 PM.
Old 04-08-2005, 01:06 AM
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Well, they finally came today, cept I wasn't home to sign for them! UGH! lol, atleast I know that they finally are here and I'm staying home all day tomorrow until I get them. Ordered 3/18 and got them 4/8.
Old 04-08-2005, 03:23 PM
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i ordered my corners from them and they came like in 6 days or so and im stationed in the middle of nowhere in new mexico i think they have a 1800 # on thier website
Old 04-08-2005, 04:45 PM
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Originally Posted by truemagellen
japanparts.com and their ebay selling under the same name is a real mess...I will never deal with them again...they sent me the wrong product but trying to get hold of them is impossible since their email checking is pathetic and I'm not paying and arm and a leg to call Japan

they will never get my business again
Hardhitter, glad you have it sorted.

Trumagellen, They are usually reliable on their main site.

I think there should be another person to do the ebay site. There are not many English speaking Japanese likes to do Japanparts... there are simply too many Yen out there in the corp world.

I deal with Koji san who is the parts manager. He is in stress getting the orders right (and working long weekends) and I think yes, if you want next day delivery or you can get the same products somewhere local. Go for it.

If you want to find something that Japan only, you have to go though an agent like japanparts and expect a delay but thing will be done.

BTW I have received the Odula RAM intake from the japanparts. I will post something next week when I install it including a DIY.
Old 04-08-2005, 05:14 PM
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I think I ordered my clear corners it took almost 2 weeks.
Old 04-10-2005, 09:32 PM
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I got my clear corners today - on SUNDAY delivered...VERY good transaction Japanparts gets Positive Feedback from me

:D
Old 07-29-2005, 01:39 AM
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JapanParts responds

Originally Posted by truemagellen
japanparts.com and their ebay selling under the same name is a real mess...I will never deal with them again...they sent me the wrong product but trying to get hold of them is impossible since their email checking is pathetic and I'm not paying and arm and a leg to call Japan

they will never get my business again
truemagellen, we have no record of ever having sold you anything, let alone having messed an Order up
A simple email would have got you an immediate response from us at www.japanparts.com
We DON'T sell on Ebay under the moniker "JapanParts" or "Japanparts.com", we do sell as japanparts-in-tokyo, Power Sellers with currently 900+ feedbacks with a total of 4 negs since Feb, 1999; a sure sign of a "mess" (!)

I would suggest your posting is inaccurate, defamatory and untrue

Matt at Mazdaparts.com says he's knows you, and many of your posting here recommend him; suggest Matt will provide a reference for us if you need a 2nd opinion

If you are correct, a fact I sincerely doubt, and we have goofed by supplying you the wrong parts (highly unlikely), we will absolutely and unquestionably "make it good"

If you have targeted us in error; we ask that you do the same

Graham Ware
Export Manager
www.japanparts.com

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Old 07-29-2005, 02:00 AM
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The big boss has spoken. Nice to meet you Graham.

I admire your professionalism. You will get my business as always .... as soon as my wife allows me to use the credit card again :o :p j/k

Say hello to Koji for me, he is a fine employee.

Regards,
Stephen @ Melbourne
Old 07-29-2005, 03:36 AM
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There was a reason Graham couldn't find my order, because it was placed for my girlfriend's Mazda3 and my username was not connected to my paypal account.

I emailed graham and he responed within I kid you not, 1min!!!! :D from Japan!

He gave me a full refund for the part...and we are now on good terms

In fact I will be deleting my intial post and hope to do business with Graham and Japan Parts in the future.

Originally Posted by Japanparts
truemagellen, we have no record of ever having sold you anything, let alone having messed an Order up
A simple email would have got you an immediate response from us at www.japanparts.com
We DON'T sell on Ebay under the moniker "JapanParts" or "Japanparts.com", we do sell as japanparts-in-tokyo, Power Sellers with currently 900+ feedbacks with a total of 4 negs since Feb, 1999; a sure sign of a "mess" (!)

I would suggest your posting is inaccurate, defamatory and untrue

Matt at Mazdaparts.com says he's knows you, and many of your posting here recommend him; suggest Matt will provide a reference for us if you need a 2nd opinion

If you are correct, a fact I sincerely doubt, and we have goofed by supplying you the wrong parts (highly unlikely), we will absolutely and unquestionably "make it good"

If you have targeted us in error; we ask that you do the same

Graham Ware
Export Manager
www.japanparts.com

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Old 07-29-2005, 03:46 AM
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Glad we could work it out

+ No Drama
You are welcome to ask for anything and we are happy to quote tho' we don't directly sponsor this site, also talk to Matt at www.mazdaparts.com

Regards

Graham
Old 07-29-2005, 03:16 PM
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Good.. cause i was about to Kick some Butt

Jason ( truemagellen ) and JapanPArts are both very good Peeps.. I knew this was a simple misunderstanding.

And it just goes to show that all you really need to do is ask..

MazdaParts.com and JapanParts are working as a team to bring you the best products at the best price.. just ask us..

But be sure we know who you are.. Screen names are the killer.. I get confused 4 times a day by a screen name.

Last edited by thew; 07-29-2005 at 04:00 PM.
Old 07-29-2005, 03:48 PM
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Originally Posted by thew
Good.. cause i was about to Kick some Butt

Jason and JapanPArts are both very good Peeps.. I knew this was a simple misunderstanding.

And it just goes to show that all you really need to do is ask..

MazdaParts.com and JapanParts are working as a team to bring you the best products at the best price.. just ask us..

But be sure we know who you are.. Screen names are the killer.. I get confused 4 times a day by a screen name.
good summary...thanks matt

btw my name is Jason to clarify
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