raphy3

That would be the best thing. The other option would be cross-shipping an updated axxess box while we send our old axxess box back in. I couldn't imagine being without the front panel piece. This is my DD and I don't want to have a big hole in my dash and no tunes for a couple of weeks, lol.

bureau13

Ahh, got it. Thanks.

Toxic Gecko

That would be pretty cool. Hopefully we can get something going with this. Thanks.




Sure, no problem.

J_Owens

what was the other issue after the update? i just updated mine, i think, everything is working ok, i dont like how it does not say weather it is updated or not you just have to think it is, as for the cable they sent me one with a return envelope to send it back

raphy3

Oh interesting. So you called up metra and they said "ok we'll fix this" and sent you the cable? Sounds good. Hopefully they'll do that in all cases.

J_Owens

no actually one of the designers a while back emailed me asked me what problems i was having, roller as well, then he recently emailed me and asked me if i had the cable and if i didnt he could send me one

J_Owens

i have to send back but i am wondering what the other issues are and when they are going to fix them, if they fix recently or shortly i may as well hang onto it so i can do another update

rollerbldes

I can identify two issues with the 1.1 update:
1) Random small parts of the LCD still glitch every couple seconds. This happens intermittently and is really random. But it is worse from 1.0.

2) The time now runs fast. Mine about +5min per week or more.

And yes J Owens is in the same boat as me.

J_Owens

hmm, i just did my update yesterday i will look out for those glitches and anything else, did you send there cable back yet or no?

rollerbldes

No not yet. They have not asked for it either. Maybe after all issues are ironed out.

Also J Owens is in norcal.. maybe someone around you needs an update?

Mn_Rotary954

for anyone wondering on availability I ordered my metra kit from 12vtoolbox.com and I had my kit within a week of ordering it

Holiday

Hmmm... all of these problems is making wonder if I should just wait a while before ordering mine. Hopefully once all the bugs are out, they'll ship the kits out bug-free.

AreExAteYou

Hopefully by the new year...take some of that xmas cash-ola and purchase it lol

ferg

im waiting

raphy3

well, one would have hoped for that in the first place, rather than them using their customers as bug testers. But guess what, nothing ever comes out bug free anymore. Just look at the HUs that people are putting into their cars now. They have to release constant firmware updates to fix bugs that supposedly shouldn't have been there on release either.
nothing is ever bug free. There is just a certain amount of bugs people are able to live with and once we get to that point they quit fixing them.

firebirdude

iTrader: (3)

uh... just the Pioneer F-series. The 1500 headunits I've used/installed prior to them never had firmware updates.

rollerbldes

Well at least they are actively fixing the problem.. which is more than I can stay about most companies.

raphy3

ok my display just wigged out today, and I had to turn the power off and on several times to get it to fix itself. The temperature is displaying the wrong value though :/
Looks like rollerblades was right - it will happen eventually no matter what. I better contact metra before my AC starts acting up.

Rx8-13b

metra told me to send them the axxess box =.=....that means i'll have to pay for shipping...thats not cool.....wasn't it supposed to be perfect when it's released....

ferg

you tell me one thing that is perfect

DeViLbOi

iTrader: (1)

If they want the box back tell them to send you the replacement first because you can't go a week without HVAC. And tell them to include a shipping label in the box for the warranty return.

rollerbldes

The issue with initial product can be fixed by disconnecting and reconnecting your battery negative terminal.

And you should not have to pay for shipping to send it to them. Even if it is like $6 they should still pay the shipping both ways. Demand that they do.

raphy3

other brands do though. Like mine for instance has several firmware updates to fix bugs.


cross shipping should definitely be the way to do this. In the middle of winter you don't want to go without heat!

Toxic Gecko

Yes, this is true. Unfortunately it only lasts for a couple of days before it starts to act up again. At least that's what mine did.

Socket7

Wow. I'm glad I kept my OEM head unit now.

Hope this stuff get's sorted out ASAP.