Yes there are. They just haven't put them up on the site yet.

I have the new European 2004-2005 update DVD and map DVD in my car right now. The were released about 4 days ago.

 

Anyone had luck getting the update in the LA area?

 

I just called NavTeq (6-15-04). The cutomer rep. told me the updated Map DVD for the RX-8 will be available in July 2004.

 

Cool.... but will this include the O/S update or just map info?

 

This will only come with an updated Map DVD. No Application update DVD is available according to Navteq Customer service.

 

Well my nav software was never there. First time in, dealer had no idea what was wrong, although the screen did say "No apploication found, insert upgrade DVD etc". Waited for over an hour and a half and they said they needed to order a part, initially they indicated it was a DVD.

One week later, the "part" came in, informed on the phone that Mazda is very aware of people deleting Nav software etc. I was not accussed of doing this, just informed that the forums are wrong about any update being available.

Go in for service to have this thing fixed as I have had no nav since I picked the car up, and no left speakers so this needs to work. Service claims they need to replace something in the Nav system, don't really specify what, sounds like they are trying to say the entire DVD unit needs replacing. Again say there is no software update and that Mazda replace the nav software/DVD unit with exact same "old" version. They have the car for 2+ hours. Reiterated to me again the thing about the "forums" being wrong about nav updates.

Get the car back, looks like nothing in the dash or DVD area has really been touched or removed. Fire up the Nav, it works and has some new features.

I would venture to say that Mazda has firmly developed a propaganda campaign to quelch this issue. Dealers most likely have been instructed to deny all existence of any update availability, and tell people that "parts" would be replaced with the exact same part. This presents those people actively looking for a "free" update with a tough situation, as the time and effort involved may not be worth it.

 

Yeah I agree with BritSi. I dont believe there is an update CD available, seems like the dealership needs to replace the whole unit or hard drive that the navi uses. I recomend not to earase the software and leave it the way it is.

 

I am still waiting on "parts" for my NAV system. I have been waiting about two weeks. The dealer says about another week to two weeks.

 

These dealers are feeding us BS... it took all of a minute to "fix" my NAV... i cant believe they are being such jerks about this...i mean...gee... we just shelled out 30K to buy their product...and its really killling them to burn a dvd and stick it in the damned player... Mazda Service = JOKE... and i DO hope they are listening....

 

my dealer told me the same ****...Mazda is aware that on the Internet there are certain buttons you can press to "bug" the Nav...those were his terms and that Mazda will be sending them as well as all other dealers a DVD with the program on it...unfortunately, and not to my surprise, this certain dealer was at the bottom of the list and it would take a while to fix...great...

 

Update coming!

 

thank you
I will ask for this from the dealer on saturday

I can already see the blank expression on their face

 

Right on. There most definitely is an update DVD. I did the update myself. The service guy was sitting in the car with me, I jacked in the new DVD, pressed the button (can't even remember if there as a button to press, to be honest) and it was done. I ejected the update DVD, replaced it with the map DVD and drove off. End of story. Anything more difficult than this is due to ignorance, incompetence, or deviance. (sorry, too much Jackie Childs...)

 

where did you find this media car??????
I like it very much!
Please give me more information!!
thank you

 

where did you find this media car??????
I like it very much!
Please give me more information!!
thank you

 

Honestly why they refuse to provide something so trivial as a software update is really strange. I thought japanese companies are renowned for their customer support (esp. Toyota). Suddenly i dont feel too optimistic about buying an Rx8 this summer, customer relations is an important thing i look at when purchasing a new vehicle. Other companies such as mercedes are providing updates and i find this very surprising.

 

is anyway u can just buy the tv unit alone??? i mean with the dash piece included????

 

may be if i got that piece i can replace or modify with aftermarket 7 inches screen tv and pioneer navi unit

 

this is a Mazda, the highest they ever got in customer satisfaction is at the 50 percentile range, most of the time lower...Toyota/Lexus is always rated at the very top...i'd imagine Mercedes likes to keep thier customers happy as well to keep them coming back for more

i bought the RX-8 because it's a great car but i had no intention of getting even "good" service from Mazda...everytime i take it in i'm taking my chances

 

I had to get my nav system "replaced" also, but I am thinking that the service depts get more money replacing than updating with a disc because its "warranty service." They didnt give me any crap about it just that it had to be ordered, and they would call me when the parts are in. They get to charge mazdausa for the parts, labor and rental car.

 

Are you sure about this? I just got off the phone with my local dealer who states the M Tip in question reads "turning voice to off will not work; you have to set volume to zero."
________
Kiare

 

I'm sure it's the right M-Tip. I saw it myself.
Are you sure the dealer isn't pulling you leg or doesn't want to deal with the issue?

 

Naturally I can't be positive what the dealer says is true since I haven't seen the M Tip myself. Would it be possible for you to post a copy of the tip here? Scanned would be ideal since that way I could take a printout to the dealer.
________
MICHIGAN MEDICAL MARIJUANA DISPENSARIES

 

I'll get that up soon. Great idea. This will keep the dealers honest!

 

Another thought... has anyone thought to burn a copy of the upgrade disc? I didn't have my hands on it for long enough, but I think it should be doable. Additionally, now that dual-layer burners are out, how long until someone trys to burn a Nav DVD and to see if that works?