Yeah, I did. Thanks for noticing! You are super awesome.

Replace = you pay and the parts stay.
Swap = they use shop parts for diagnosis, and then take them back out again. No cost to you - its part of the process outlined in the FSM.

Good luck with that.
Hopefully, your experience wont be typical.

 

warranty = i dont pay for ****


my experience hasnt been typical. My service guys are awesome, its the car that we're all having issues with.

 

almost 100 miles on it since I got it back yesterday late afterno0n. So far so go0d, no engine shutoffs/limp mode.
Every other time, its reproduced the problem within a few miles of me getting it back.
I drove at all throttle ranges and speeds. Downshifting, winding it out, making it beep ... a lot.
so it seems the engine harness replacement and pinout check from ecu to throttle control worked.

ive been celebrating the independence of my nation by beating the crap out of a car that wasnt made here.

swapping ecu/battery would of just added 2 more steps. This was a dbw system problem. Seems they followed the right fsm or whatever after all.

no donuts for you! :

 

How much do you want to bet that they followed one of the first steps in the diagnostic tree and checked using a known-good PCM and battery?

 

id bet a lot
since I saw everything they change/tested/replaced. They never once touched my battery or pcm, b/c thats not where the problem was

 

so where was the problem???

beers

 

it was in the drive by wire system.
engine harness replacement fixed it. Also, im noticing easier engine starts and better idling.

 

So, they replaced the harness without touching the PCM?
Magic.

 

I find it funny that pass was criticizing MM on the matter of "parts-swapping" and defending the actions of his chosen service department when, in fact, those roles were reversed. If the dealer had properly tested the parts before replacing them they would have discovered them all to be within spec and ended up with the conclusion far sooner than 6 service orders. Additionaly, pass, MM hit it on the head and you haven't even thanked nor credited him for it. You bad boy......

 

he didnt hit anything on the head, nor was I ever asking what others thought was wrong with my car. I was merely stating the stuff they were doing to my car.

They tested said devices to ensure they were working, but no swaps or replacements of the PCM or battery were done.

wires and plugs were replaced b/c they were corroded. TPS sensors were replaced because APP1 and APP2 were showing different voltages, motor mounts (guess b/c they were still old design). Throttle pedal and throttle body were replaced b/c I dont know why, but I assume they were tested and found to be faulty. All of these parts are a related system, the DBW/throttle control .... NOT the pcm or battery.

 

If the dialogue you enter on the forum is not intended to be two-way, why post it at all? If you are just venting your spleen next time make that clear, bitch to MNAO and see where that gets ya, and the rest of us will refrain from responding to that which we read.

 

if you dont see a ... what do you think is wrong with it? ... then im not asking anyones opinions

I can come on here and post what i want, and will continue to do so. So far, I have nothing to bitch to MNAO about so why would I call them?

 

Refusing to proffer a question in a public statement on a public forum does not preclude one from receiving a response, hence my suggestion. If that is too difficult for you......

 

i never said dont offer up suggestions as to what you think is wrong. However, I think you missed some of my previous posts. I DID NOT buy a new car to tell them what to check/change/fix. You can offer up whatever you want, more power to ya.

Doesnt mean im going to listen/suggest it to my service rep. I paid go0d money for my car/warranty and am not getting paid to diagnose the problems with it. Thats Mazda's job.


edit: the Renesis didnt bite the dust. Some part of the wiring harness did though.

 

I'm going to jump in here by saying there were too many issues that still persisted after things were swapped for the service department to have done everything properly. They couldn't have. It wouldn't have been in multiple times for the same issues. It would have been in once and only 1 thing would have been dealt with. You can defend the dealership all you want but the fact remains that they got to the solution the hard and long way and not how they should have done it. I won't defend anyone working on my car who uses unneccesary items and needs a half a dozen times to figure it out. It sounds like they had a hunch and rather than test that hunch they just swapped a part and prayed the issue would go away. That's typical anymore.

If you are going to replace everything to diagnose and get rid of a problem, maybe the best place to start is with the mechanic!

 

here here! i agree
Like I said before, they were throwin parts at it and hoping 1 would fix it. Wasnt until the tech here spent 2 days on the phone with a regional engineer at MNAO in california that they got to the bottom of it.

Im not defending the dealership at all. The techs did a lousy and ****-po0r job of diagnosing and fixing the car properly. However, my service reps seem to be pretty standup guys. Every other time I got my car back, it did the same thing within like 5 miles at the most. Seems they didnt do a test drive or whatever. But over 100 miles on it now and no problems.

Must be a kentucky thing with people at stealerships not being able to work on cars properly. My g/f's '05 2500HD truck has been in 3 times for gauge check/replacement b/c of a speedo that shows the wrong mph. I got pulled over and ticketed b/c of it while driving back to my parents house in FL. Got out of the ticket but the damn speedo STILL isnt right. So its not just mazda that cant seem to get things right the first 3 or so times.

 

well said RG.
You can praise your service advisors all you want (if they're friendly, kiss your ***, and follow up quickly) BUT there is a greater issue here and it is with your Technicians.

Frankly put: Time is money and if you took 6 different trips to the dealership to fix something that was misdiagnosed 5 times, that's a problem.

Glad they finally got it right...

 

I have addressed the general incompetence of dealership mechanics and the structure of that particular system in prior posts/threads. The dealership tends to be the first rung on a mechanic's career ladder, hence their typical difficulties in getting it right the first time. What's worse is that the ISO-9001+ process dumbs the people down who need to learn the most.

 

I was in Ashland, Kentucky last week.
I'd say the problem was the mechs were probably too morbidly obese to get close enough to fix the thing.
That, or staring at it blankly for 20 or 30 minutes yielded no results...

 

kentucky is a beautiful place, but yes, the native inhabitants leave a little to be desired. We arent the sickest state in the union for nothin!

please note: I was born and am from Florida originally.

Charles ~ i just noticed your movin from detroit to phoenix ... holy crap talk about a scenery change! Hope ya like the heat and the color beige.

 

I was amazed at how many hospitals there are in Kentucky.
Ashland is a tiny town, but it has more hospitals than Phoenix!
Is there more disease there or are the hospitals and insurance companies just drumming up business somehow?

BTW - You should change the title of the thread since the failure had nothing to do with the motor.

 

before we moved here (1.5 years ago), I found an article talking about how kentucky is the sickest state in the nation. In terms of obesity, heart disease, lung cancer, and just general health. They remind me of the brits in regards to their lack of dental hygeine.

note-tried to change the title, could only change title of my original posting, was thinkin about how I should change it earlier. How can I change the title of the thread?

 

I know a lot of computer techs that work the same way as the mechanics did on your car. The computer cannot connect to the internet so let's replace the network card and start from there.

 

Ask and ye shall receive!

 

I figured I spent the first half of my life with snow why not spend the second half with heat. I am flying home today but coming back in a month and I miss the place already. Having friends like MM, chickenwafer, and Easy_E1 encouraging me to move out here deosn't make my trip back home any easier. Gotta go get my kids and bring them out so they can see AZ before we move here. Plus, I am told that Phoenix needs a cool shop to service the RX-8 and other cars.

Your car still running/operating properly, pass?