Originally Posted by Charles R. Hill
(Post 3774913)
I have been providing the C pedal for a while and they are still in need of help. Brice and I have nothing to worry about as far as the viability of our products and services in this regard goes.
All Mazda hadda do was contact those of us who KNOW what is going on with these things. They already call us at BHR about the damned engines, few cryin' out loud, and we all know they have people scour the forums LOOKING for people whose warranties they can flag as "void". What is so difficult for them on this one, I do not know except for the fact that their vendors have guaranteed volumes to which Mazda is beholden. |
Originally Posted by Charles R. Hill
(Post 3775502)
The squeaking is a coincidental, although consistent, indicator of pending pedal failure...
Ken |
weakened pedal can damge your transmission over time I definitely do not agree with that one, unless you are a complete klutz of a owner/driver to let it "damage your transmission over time". BTW: I have had a "squeak" from my clutch pedal from about day 30 of ownership...every now and then. |
Reimbursement from Mazda NA?
Has anyone received their checks yet? Does it cover the full amount paid for parts and labor or just parts only? Unfortunately I'm working with Mazda Puerto Rico who is saying that they will only reimburse for parts and not labor. WTF over?
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Ace, we just got our letters probably within the last 2 weeks. It states reimburstments take 6-8 weeks to process. More a less, the first check(s) would be right around xmas.
Check back in during the week of the 20th of Dec. |
Ace, we just got our letters probably within the last 2 weeks. It states reimburstments take 6-8 weeks to process. More a less, the first check(s) would be right around xmas.
Check back in during the week of the 20th of Dec. :evil_laug |
Originally Posted by JeRKy 8 Owner
(Post 3775323)
From what I remember, the squeaking went on for several months without having any real concerns down there.
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Originally Posted by Brettus
(Post 3779757)
That's what SHE said ! :p:
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I am curious if the warranty will be voided if I reinforced the bracket by welding it. Chances are, it will be voided :( .
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Originally Posted by Charles R. Hill
(Post 3775767)
The squeak indicative of clutch pedal failure will happen through the entire pedal travel. A squeaking switch will only evidence itself during the last fraction of the entire pedal travel.
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Originally Posted by SayNoToPistons
(Post 3780010)
I am curious if the warranty will be voided if I reinforced the bracket by welding it. Chances are, it will be voided :( .
Just like what VW did in my tale of the fuel pump fuse block. They did the recall, and did not charge for the damage I did to other parts with my own repair. But isn't welding supposed to be a permanent fix? If so, you should be OK. You won't have the satisfaction of seeing it cost Mazda, but you also won't have the ordeal of it breaking some rainy night on a dark road 20 miles from the nearest phone and 200 miles from the nearest dealer. Ken |
Has anyone received reimbursement from Mazda on this yet?
It's been about 2 months now since I've sent it my receipts and service bill for replacing the clutch pedal and I'm hoping to see a check from Mazda this coming week or the following week. |
Originally Posted by JeRKy 8 Owner
(Post 3823939)
Has anyone received reimbursement from Mazda on this yet?
It's been about 2 months now since I've sent it my receipts and service bill for replacing the clutch pedal and I'm hoping to see a check from Mazda this coming week or the following week. Maybe give them a call? |
Originally Posted by Maries8
(Post 3824063)
Yes, mine came within a week or two of faxing them the receipts and things.
Maybe give them a call? Shit...two weeks? I mailed mine...didn't realize there was a fax option, and I clearly remember it saying "allow 6 - 8 weeks to process" so I'm surprised your got yours that quick. |
Originally Posted by JeRKy 8 Owner
(Post 3824407)
Shit...two weeks? I mailed mine...didn't realize there was a fax option, and I clearly remember it saying "allow 6 - 8 weeks to process" so I'm surprised your got yours that quick.
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I got my reimbursement. $114, the price of the bracket. No money to install it and nothing for the damage to the master cylinder rod. I called and apparently the part is supposed to install itself. NEVER buying another mazda and will tell everyone how they endanger your life and tell you to go F yourself.
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Originally Posted by Smileynh
(Post 3824909)
I got my reimbursement. $114, the price of the bracket. No money to install it and nothing for the damage to the master cylinder rod. I called and apparently the part is supposed to install itself. NEVER buying another mazda and will tell everyone how they endanger your life and tell you to go F yourself.
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Gave Mazda a call and was told they've processed my claim, and that I should be getting my check either this week or next week. I submitted my claim about a week after they sent out the notice. You guys should be getting yours any day now if you sent yours in right away.
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Give them a BREAK, Jeez..the person at Mazda who does this is probably snowed under in work an claims!
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I wish I could get my $$$ now, it will be a nice christmas bonus!
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Originally Posted by Smileynh
(Post 3824909)
I got my reimbursement. $114, the price of the bracket. No money to install it and nothing for the damage to the master cylinder rod...
Ken |
Christmas has come early fellas!! Got home from work and the check was in the mail baby. Sweeeet
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Jerky, was it for the full amount? (part and labor?)
My labor and part was 474, and I'm hoping to get all of it back. |
Originally Posted by Mazda Mike
(Post 3827613)
Jerky, was it for the full amount? (part and labor?)
My labor and part was 474, and I'm hoping to get all of it back. |
Good to know, thanks. I called today but they said it was still pending. So probably after 1st of the year. :-/
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does this only apply in US?
why is it so quite in canada. |
Originally Posted by JeRKy 8 Owner
(Post 3825694)
Gave Mazda a call and was told they've processed my claim, and that I should be getting my check either this week or next week. I submitted my claim about a week after they sent out the notice. You guys should be getting yours any day now if you sent yours in right away.
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800-222-5500
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I received the letter in the mail about this. But as I recall, it's a reimbursement only if your clutch has snapped, right? So I can't get reimbursed for the reinforcement bracket which I purchased?
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Originally Posted by Spirograph
(Post 3832632)
I received the letter in the mail about this. But as I recall, it's a reimbursement only if your clutch has snapped, right? So I can't get reimbursed for the reinforcement bracket which I purchased?
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Got my check 2 days ago : )
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does this only apply in US? why is it so quite in canada. |
to get my reimbursement, do i have to mail mazda first? my dad told me that they'll mail me when the warranty comes out, but apparently you guys all got yours already and i have yet to receive a letter from mazda. any help would be nice. thanks!
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Originally Posted by dlum125
(Post 3852741)
to get my reimbursement, do i have to mail mazda first? my dad told me that they'll mail me when the warranty comes out, but apparently you guys all got yours already and i have yet to receive a letter from mazda. any help would be nice. thanks!
If so, you need to inform Mazda of the defective part, show proof from that the problem was verified, fixed, show the part number, and the cost associated with the repair. you then need to send all of that to Mazda for them to process your claim. Why would Mazda "mail you when the warranty comes out"? how would they POSSIBLY know whose pedal broke and whose didn't? |
Originally Posted by Jedi54
(Post 3852744)
did your clutch pedal actually break?
If so, you need to inform Mazda of the defective part, show proof from that the problem was verified, fixed, show the part number, and the cost associated with the repair. you then need to send all of that to Mazda for them to process your claim. Why would Mazda "mail you when the warranty comes out"? how would they POSSIBLY know whose pedal broke and whose didn't? |
who fixed it?
Mazda dealership? Keep in mind that Mazda dealerships are independently owned so the information is not always easily accessed by MNAO Don't take this the wrong way but it doesn't matter what your dad said, if you want a reimbursement then you need to follow the directions. Since you do not have the letter, call MNAO, explain that you did not receive the letter and they can send it to you. Once you have it, follow the instructions. end of discussion. ;) |
Originally Posted by Jedi54
(Post 3852758)
who fixed it?
Mazda dealership? Keep in mind that Mazda dealerships are independently owned so the information is not always easily accessed by MNAO Don't take this the wrong way but it doesn't matter what your dad said, if you want a reimbursement then you need to follow the directions. Since you do not have the letter, call MNAO, explain that you did not receive the letter and they can send it to you. Once you have it, follow the instructions. end of discussion. ;) |
Originally Posted by dlum125
(Post 3852760)
mazda dealership did fix it. and thanks! will do that asap.
http://www.gerhardstein.net/picturestokeep/RX8SSP82.PDF Download it and off to the dealer you go to get the required info on page 3. Follow those directions! |
hi my clutch just snap off yesterday and i was wonder if this warranty would work on a non-clean tittle car?
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When mine broke it damaged the master cylinder. Total bill; $741.96. Was done at the dealership. Submitted all documentation to Mazda.
The check I received from them today in the mail? $184.71 I just don't get it. That's not even enough for the clutch bracket plus labor. The dealership has already screwed me over and now the national company itself. I'm done with them. |
Originally Posted by SabishiiYuki
(Post 3941639)
hi my clutch just snap off yesterday and i was wonder if this warranty would work on a non-clean tittle car?
Originally Posted by pianoman-1
(Post 4014356)
When mine broke it damaged the master cylinder. Total bill; $741.96. Was done at the dealership. Submitted all documentation to Mazda.
The check I received from them today in the mail? $184.71 I just don't get it. That's not even enough for the clutch bracket plus labor. The dealership has already screwed me over and now the national company itself. I'm done with them. |
funny, when my clutch pedal broke (and my car was out of warranty @ 126k miles), it cost all of $209 plus tax to get it fixed at the local Mazda dealership. the part was roughly $110 for the clutch pedal assembly, $12 for overnight shipping, and $90 for labor. and now, the car shifts better than ever. used to get some crappy grinding in 2nd gear, now is nearly non existent.
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Originally Posted by pianoman-1
(Post 4014356)
When mine broke it damaged the master cylinder. Total bill; $741.96. Was done at the dealership. Submitted all documentation to Mazda.
The check I received from them today in the mail? $184.71 I just don't get it. That's not even enough for the clutch bracket plus labor. The dealership has already screwed me over and now the national company itself. I'm done with them. |
Originally Posted by nycgps
(Post 2183074)
Why dont you change it then ? dont wait man, I cant even move it into damn gears. imagine if that happens on a highway ...
Hmm, I thinking, can I consider this as a safety issue? I mean Im lucky the thing broke when Im not even driving(park!) but what if it snap off when Im doing highway 55 mph ? its not going to be funny. Dude, That sucks. Let us know if they take care of it or charge you for it. One question though, you implied that if the clutch pedal breaks during an emergency braking incident on the highway something bad would happen. Could you explain that to us? Because, I just can't imagine what difference it would make. You can move the gear shift out of gear without pressing the clutch. Also, if you ever need to drive a car with no clutch and you have to get through stop lights and stop signs and such, just turn the car off, put it in gear and when the light changes, start the car. The starter will move the car and start the engine at the same time. Then you can match rev's to shift. This is obviously hard on the starter and ring gear but at least it gives you an option. I know this because I used to have a 1974 Ford Capri that was prone to having its gearshift break off. There's nothing quite like grabbing second and pulling the gearshift stalk out of the tunnel. :) Good luck. H |
Originally Posted by pianoman-1
(Post 4014356)
When mine broke it damaged the master cylinder. Total bill; $741.96. Was done at the dealership. Submitted all documentation to Mazda.
The check I received from them today in the mail? $184.71 I just don't get it. That's not even enough for the clutch bracket plus labor. The dealership has already screwed me over and now the national company itself. I'm done with them. |
Originally Posted by Not_Hans_Stuck
(Post 4014846)
Dude,
That sucks. Let us know if they take care of it or charge you for it. One question though, you implied that if the clutch pedal breaks during an emergency braking incident on the highway something bad would happen. Could you explain that to us? Because, I just can't imagine what difference it would make. You can move the gear shift out of gear without pressing the clutch. Also, if you ever need to drive a car with no clutch and you have to get through stop lights and stop signs and such, just turn the car off, put it in gear and when the light changes, start the car. The starter will move the car and start the engine at the same time. Then you can match rev's to shift. This is obviously hard on the starter and ring gear but at least it gives you an option. I know this because I used to have a 1974 Ford Capri that was prone to having its gearshift break off. There's nothing quite like grabbing second and pulling the gearshift stalk out of the tunnel. :) Good luck. H Driving 70 mph on a 3 lane highway, you're in middle lane, as you trying to upshift, you found out the bracket "doesn't work" and you can't put it in any gear without slapping it the gear into it (might break tranny), your car starts slowing down, but the rest of the traffic remains the same and you are not having enough time to "move to the right" , then the car will be stuck in the middle of the highway and you can't really go anywhere cuz all the cars around you just zooooooom by.
Originally Posted by RedFC3S86
(Post 4014858)
My clutch pedal bracket broke several months ago and it cost me about $350. I had to pay that upfront, bc Mazda hadn't officially published the service bulletin on it (they ended up publishing it literally a week later haha). I had to wait about 2 months to get reimbursed, but they did reimburse me 100% of the cost. If your receipt shows $740 worth of charges, they should've refunded you that whole amount since the faulty bracket caused other parts to fail. I'd keep fighting if i were you.
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Originally Posted by nycgps
(Post 4014865)
I know you can pull the gear out, but imagine this :
Driving 70 mph on a 3 lane highway, you're in middle lane, as you trying to upshift, you found out the bracket "doesn't work" and you can't put it in any gear without slapping it the gear into it (might break tranny), your car starts slowing down, but the rest of the traffic remains the same and you are not having enough time to "move to the right" , then the car will be stuck in the middle of the highway and you can't really go anywhere cuz all the cars around you just zooooooom by. Initially, I was in the second gear when it happened. Afraid to stop, I left it in gear and drove on the street between 5-20 mph hoping for all the street lights to stay on green. When I finally hit a red light, I quickly moved the shifter and got out of gear then stopped. I thought that was the end for me and had to face the inevitable: press the hazards and call for a tow truck :rant:. Instead :banghead:, I took the risk of driving my car out of Hollywood and to the mechanic by forcing my shifter into the first gear to drive the car out of the street. Once in motion and out of the traffic, I up shifted by means of "mashing-gears" on it's first 15 miles in the freeway: 0-15 in first gear, raise the RMP past 5,500 and shifted to second; 25-45 in second gear, raise the RMP again and shift into third; et cetera, until I was comfortably in sixth and drove it for at least 100 miles. Anyway, long story short... And not recommended at all, it is possible to move out of the gear and into another while the car is in motion... Without the use of the clutch. |
Quick question on this... Does any creaking whatsoever indicate that the bracket may be about to break, or is it usually a certain amount of creaking?... Mine makes some when I let the push in or let out the clutch slowly (probably a little creak about every inch it moves). When I do it quick I don't really have much creaking though. I just recently noticed it since I normally have the radio up. Would have just assumed that its normal for an 8 year old pedal to creak some, but since I know a good many have been snapping lately I wanted to check...
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'lateralus', you'll need to look under your dash and visually inspect the bracket itself. Squeaking could only be from the spring loosing lubrication. Nevertheless, the picture below is the broken bracket that 'DarkBrew' uploaded a couple pages back in this thread. The top left section of the bracket is where the break will likely occur.
Originally Posted by DarkBrew
(Post 3769782)
If your clutch pedal is moving laterally toward the brake pedal then get it fixed right away.
http://silvereightstudio.com/misc/Br...t/DSC_1862.JPG |
Originally Posted by lateralus
(Post 4026765)
Quick question on this... Does any creaking whatsoever indicate that the bracket may be about to break, or is it usually a certain amount of creaking?... Mine makes some when I let the push in or let out the clutch slowly (probably a little creak about every inch it moves). When I do it quick I don't really have much creaking though. I just recently noticed it since I normally have the radio up. Would have just assumed that its normal for an 8 year old pedal to creak some, but since I know a good many have been snapping lately I wanted to check...
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