Clutch Pedal SNAP OFF 8 Year Warranty-Recall ~~~
10-20-2010, 09:18 PM
#1027
So just a quick update for all those who are curious. I was having the squeeking clutch bracket problem as well as everyone else here. Dealership said have it replaced about 2 months ago but I didnt have the funds then.
Today on my drive home the clutch bracket snapped on me but it was still driveable. Called my dealership and drove her in. After arguing for about 5 mins the guy in charge of service checked his email and found the recall for the pedal. He said apparently he just received the email today, I say that is BS, but either way they are replacing it for free. He stated though that he did not have the new clutch assembly in stock and was unsure how many days it would take to get in. Ill keep everyone posted as to what comes from it but I would check with your local dealer to see if they have the new assembly in stock, but all dealerships should be replacing these faulty parts under warranty now!
Today on my drive home the clutch bracket snapped on me but it was still driveable. Called my dealership and drove her in. After arguing for about 5 mins the guy in charge of service checked his email and found the recall for the pedal. He said apparently he just received the email today, I say that is BS, but either way they are replacing it for free. He stated though that he did not have the new clutch assembly in stock and was unsure how many days it would take to get in. Ill keep everyone posted as to what comes from it but I would check with your local dealer to see if they have the new assembly in stock, but all dealerships should be replacing these faulty parts under warranty now!
10-20-2010, 09:31 PM
#1028
Extraordinary Engineering
So just a quick update for all those who are curious. I was having the squeeking clutch bracket problem as well as everyone else here. Dealership said have it replaced about 2 months ago but I didnt have the funds then.
Today on my drive home the clutch bracket snapped on me but it was still driveable. Called my dealership and drove her in. After arguing for about 5 mins the guy in charge of service checked his email and found the recall for the pedal. He said apparently he just received the email today, I say that is BS, but either way they are replacing it for free. He stated though that he did not have the new clutch assembly in stock and was unsure how many days it would take to get in. Ill keep everyone posted as to what comes from it but I would check with your local dealer to see if they have the new assembly in stock, but all dealerships should be replacing these faulty parts under warranty now!
Today on my drive home the clutch bracket snapped on me but it was still driveable. Called my dealership and drove her in. After arguing for about 5 mins the guy in charge of service checked his email and found the recall for the pedal. He said apparently he just received the email today, I say that is BS, but either way they are replacing it for free. He stated though that he did not have the new clutch assembly in stock and was unsure how many days it would take to get in. Ill keep everyone posted as to what comes from it but I would check with your local dealer to see if they have the new assembly in stock, but all dealerships should be replacing these faulty parts under warranty now!
I'd still get the reinforcement from RR for the replacement bracket because it's the same weak design as the broken one!
Kudos to nycgps for making this happen, raising this issue to the highest levels and keeping Mazda honest
Last edited by DarkBrew; 10-20-2010 at 09:35 PM.
10-21-2010, 12:29 AM
#1029
So just a quick update for all those who are curious. I was having the squeeking clutch bracket problem as well as everyone else here. Dealership said have it replaced about 2 months ago but I didnt have the funds then.
Today on my drive home the clutch bracket snapped on me but it was still driveable. Called my dealership and drove her in. After arguing for about 5 mins the guy in charge of service checked his email and found the recall for the pedal. He said apparently he just received the email today, I say that is BS, but either way they are replacing it for free. He stated though that he did not have the new clutch assembly in stock and was unsure how many days it would take to get in. Ill keep everyone posted as to what comes from it but I would check with your local dealer to see if they have the new assembly in stock, but all dealerships should be replacing these faulty parts under warranty now!
Today on my drive home the clutch bracket snapped on me but it was still driveable. Called my dealership and drove her in. After arguing for about 5 mins the guy in charge of service checked his email and found the recall for the pedal. He said apparently he just received the email today, I say that is BS, but either way they are replacing it for free. He stated though that he did not have the new clutch assembly in stock and was unsure how many days it would take to get in. Ill keep everyone posted as to what comes from it but I would check with your local dealer to see if they have the new assembly in stock, but all dealerships should be replacing these faulty parts under warranty now!
but 100K is better than nothing I guess ?
You're probably the first one to get this under the new warranty extension. so let us know how it goes.
Maybe you're the first! Like a new year's baby
I'd still get the reinforcement from RR for the replacement bracket because it's the same weak design as the broken one!
Kudos to nycgps for making this happen, raising this issue to the highest levels and keeping Mazda honest
I'd still get the reinforcement from RR for the replacement bracket because it's the same weak design as the broken one!
Kudos to nycgps for making this happen, raising this issue to the highest levels and keeping Mazda honest
Now Mazda hates me ... more than ever ...
Last edited by nycgps; 10-21-2010 at 12:32 AM.
10-21-2010, 12:38 PM
#1030
Administrator
iTrader: (7)
hey guys. I got in touch with Mazda about when to expect the clutch pedal program to start.
They will launch owner notifications by the middle to the end of next week – the first letters are scheduled to go in the mail by Wednesday the 20th. Owners should follow all instructions in the letter for inspection and repair or reimbursement for expenses incurred over repairs already performed.
Hope that helps calm some people's nerves
They will launch owner notifications by the middle to the end of next week – the first letters are scheduled to go in the mail by Wednesday the 20th. Owners should follow all instructions in the letter for inspection and repair or reimbursement for expenses incurred over repairs already performed.
Hope that helps calm some people's nerves
10-21-2010, 06:24 PM
#1032
Another quick update for all those with the same problem. The service guy at North Penn Mazda called me today and told me he ordered the new "revised" clutch pedal assembly and will be replacing it for me tomorrow. I pick the car up tomorrow night, and if all goes as expected it should be completely covered under warranty. Ill post up tomorrow with how it all works out. But if your having problems give your local dealership a call, the recall is now active and the new "revised" assembly can be ordered by all dealerships. 
10-21-2010, 07:53 PM
#1034
Surf Hard, Drive Hard
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Just picked this out of another thread today(10/21/10).
Called Mazda Customer Service today and discussed this with them. The Mazda rep told me that the dealerships had been informed of the warranty extension yesterday on the 20th and the owner mailings were headed out today and tomorrow.
Take it for what it's worth. Hopefully we will all see something in the coming days.
Called Mazda Customer Service today and discussed this with them. The Mazda rep told me that the dealerships had been informed of the warranty extension yesterday on the 20th and the owner mailings were headed out today and tomorrow.
Take it for what it's worth. Hopefully we will all see something in the coming days.
10-21-2010, 08:23 PM
#1035
Another quick update for all those with the same problem. The service guy at North Penn Mazda called me today and told me he ordered the new "revised" clutch pedal assembly and will be replacing it for me tomorrow. I pick the car up tomorrow night, and if all goes as expected it should be completely covered under warranty. Ill post up tomorrow with how it all works out. But if your having problems give your local dealership a call, the recall is now active and the new "revised" assembly can be ordered by all dealerships.
the newest part is C revision. its been out for a while.
10-21-2010, 11:27 PM
#1036
Super Moderator
Do you think the revised one is just a C, OR have Mazda Japan made up a "special" stronger unit for the US??, it could be and has happened before...
We need to get the actual Part Number once a few have been done..
Would be good to start a THREAD and tell guys here THIS is the Part Number that must be used..you can bet some Dealers will just order the "normal" one and not a Heavy Duty or Warranty Modified one...IF IT EXISTS??
10-21-2010, 11:34 PM
#1037
Registered
Wasn't Mazda's tale, in the writeup at NHTSA, that brackets failed because they didn't follow the right installation sequence? In that case, the part itself wouldn't necssarily need an upate.
Ken
Ken
10-22-2010, 09:22 AM
#1039
Hey Jackson!..
Do you think the revised one is just a C, OR have Mazda Japan made up a "special" stronger unit for the US??, it could be and has happened before...
We need to get the actual Part Number once a few have been done..
Would be good to start a THREAD and tell guys here THIS is the Part Number that must be used..you can bet some Dealers will just order the "normal" one and not a Heavy Duty or Warranty Modified one...IF IT EXISTS??
Do you think the revised one is just a C, OR have Mazda Japan made up a "special" stronger unit for the US??, it could be and has happened before...
We need to get the actual Part Number once a few have been done..
Would be good to start a THREAD and tell guys here THIS is the Part Number that must be used..you can bet some Dealers will just order the "normal" one and not a Heavy Duty or Warranty Modified one...IF IT EXISTS??
but I could be wrong
lets hope that they really update the part with something better than the PoS we got right now.seriously if Im Mazda I will probably do the same thing --- instead of "yea we f-ed up cuz we're cheap", make something up and say "Our parts are durable/Ok, its just that the factory worker messed it up! Trust us!"
NHTSA don't cared what the "real" reasons are, they just need a reason that doesn't sound ridiculous. that's all. (I think this is ridiculous, however)
Unlike Toyota, no one has been "hurt/kill" from this issue. what do they care, right ?
Last edited by nycgps; 10-22-2010 at 09:25 AM.
10-22-2010, 09:33 AM
#1040
Anyway the clutch pedal issue is just a bit more serious than the stupid accelerator pedal one imho. In that case it was not just toyota's fault... think about darwinism!
If the clutch pedal breaks at the wrong moment you might not have time to physicall react at all!
10-22-2010, 09:58 AM
#1041
Extraordinary Engineering
If the replacement pedal is the same as the POS pedal then the only thing to do is reinforce it. Consider it insurance against a known safety issue.
Mazda needs to make this right but it's your choice whether to trust their solution.
Mazda needs to make this right but it's your choice whether to trust their solution.
10-22-2010, 11:05 AM
#1042
Anyway the clutch pedal issue is just a bit more serious than the stupid accelerator pedal one imho. In that case it was not just toyota's fault... think about darwinism!
If the clutch pedal breaks at the wrong moment you might not have time to physicall react at all!
If the clutch pedal breaks at the wrong moment you might not have time to physicall react at all!
nothing fix stupid I guess.
On September 23, 2009, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation to investigate allegations of the clutch pedal bracket failures in MY 2004 - 2006 Mazda RX8 vehicles. In response to an information request letter sent by ODI, Mazda stated that the failure mechanism may be related to an improper fastener attachment sequence to the body. The improper sequence may create a distortion of the pedal bracket and create a stress amplitude during pedal usage that may go beyond the wear out limit of the bracket. Mazda stated that the percentages of vehicles experiencing the defect is low at approximately 1% of the vehicle population projected to 10 years in service based on analysis of warranty claim data that best represented the alleged defect. In terms of risk to motor vehicle safety, Mazda stated that the failure is progressive with warning manifested in noise and difficulty in shifting gears prior to complete failure of the bracket. Mazda also stated that when a bracket fracture occurs the clutch pedal may lean towards the brake pedal however gear shifting becomes impossible prior to any contact of the clutch pedal to the brake pedal. ODI is not aware of any crashes associated with a clutch pedal bracket failure in the subject vehicles. ODI's analysis of warranty claim data provided by Mazda yielded failure rates of approximately 3% projected over 10 years in service. ODI's analysis of Vehicle Owner Questionnaire (VOQ) data complaint indicates that approximately 5% of the VOQ complainants allege they were unable to get out of the roadway as a result of a clutch pedal bracket failure. None of these incidents occurred on a highway. Approximately 7% of the complainants alleged a contact condition after a clutch pedal bracket failure of the clutch pedal to the brake pedal. None of these complaints noted difficulty in getting the vehicle stopped. Mazda has informed ODI that it will conducted an Owner Notification of an extended warranty coverage program increasing the clutch pedal assembly warranty to 8 years and limited at 100K miles for model years 2004 through 2009 RX8 vehicles. A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted. Accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency will continue to monitor this issue and will take further action if warranted by the circumstances.
no new parts, Like Steve Jobs said, You're doing it wrong !
10-22-2010, 11:10 AM
#1043
Registered
I do, however, think it's possible to screw up something that just has two nuts at 15 ft lbs each. Tighten (or overtighten) one all the way first, without paying attention to whether it's aligned, then tighten the other.
And I have seen people do exactly that. A couple of weeks ago, at Advance Auto Parts, I wound up seizing the wrenches and finishing a battery install myself when the installer was on that path.
Ken
10-22-2010, 01:23 PM
#1044
I think my pedal is about to break.
It squeaks like crazy and feels like it's about to snap off. I have 71,800 miles so..
I called my dealership to see if they would replace it but they said they've never heard of Mazda extended a warranty to the 8y/100k mile on the clutch pedal bracket.
Is there documented proof I can show them that they have to replace it?
It squeaks like crazy and feels like it's about to snap off. I have 71,800 miles so..
I called my dealership to see if they would replace it but they said they've never heard of Mazda extended a warranty to the 8y/100k mile on the clutch pedal bracket.
Is there documented proof I can show them that they have to replace it?
10-22-2010, 01:39 PM
#1045
Extraordinary Engineering
I think my pedal is about to break.
It squeaks like crazy and feels like it's about to snap off. I have 71,800 miles so..
I called my dealership to see if they would replace it but they said they've never heard of Mazda extended a warranty to the 8y/100k mile on the clutch pedal bracket.
Is there documented proof I can show them that they have to replace it?
It squeaks like crazy and feels like it's about to snap off. I have 71,800 miles so..
I called my dealership to see if they would replace it but they said they've never heard of Mazda extended a warranty to the 8y/100k mile on the clutch pedal bracket.
Is there documented proof I can show them that they have to replace it?
If they are not changing the design then get your replacement pedal reinforced.
10-22-2010, 06:52 PM
#1046
OK Guys, official update so listen up! Seems I'm the first to at least post this up officially under the new warranty terms. North Penn Mazda in Colmar Pa was the dealer that replaced my clutch bracket free of charge with absolutely no problems whatsoever. The service guy told me that Mazda made a revision to the clutch bracket, the official part number is FEY5-41-30X. I have no clue what the old part number was but I'm sure someone on here will know if its new or not. Either way they are now able to order the new clutch pedal kit and are replacing now under the new warranty terms. So if your having problems give your dealer a call and have your broken clutch bracket replaced!
10-22-2010, 07:31 PM
#1048
Super Moderator
Interesting...
I can't find info on the Part Number you posted, are you sure it is correct??
Original Left Hand Drive..latest PN
FE05-41-300C Pedal Clutch Aluminium
FE15-41-300C Pedal Clutch Standard
FEY5-41-30X ?? New Modded Clutch Bracket?? comes up Part Number does not exits, do you have all the number correct??..There is a possibilty NMAO Parts has not loaded in New Part yet??
I can't find info on the Part Number you posted, are you sure it is correct??
Original Left Hand Drive..latest PN
FE05-41-300C Pedal Clutch Aluminium
FE15-41-300C Pedal Clutch Standard
FEY5-41-30X ?? New Modded Clutch Bracket?? comes up Part Number does not exits, do you have all the number correct??..There is a possibilty NMAO Parts has not loaded in New Part yet??
10-23-2010, 06:46 AM
#1050
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pedal to be covered under warranty finally!!!!
A good friend of mine is a tech at a local madza dealership. He told me mazda sent him an email saying they plan to cover the clutch pedal under the extended warranty! Dig up those service receipts ppl! Its time to get paid.