Oil metering pump gasket leak?
04-13-2008, 01:57 PM
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Oil metering pump gasket leak?
Has anyone else had this issue? It's been ongoing in my car for a couple of weeks, now. I took it to Mazda who diagnosed the problem (after using a dye to find the source of the leak) as a leak coming from a gasket related to the oil metering pump. My problem is they were VERY quick to state this would be covered under the bumper to bumper warranty and not the powertrain warranty which, per the Mazda website, states both the pump and seals/gaskets are covered under warranty. My car has 55,000 miles on it so the bumper to bumper warranty has been long gone. The engine is 300 miles over the 12,000 mile warranty is on it so I can't use that either.
Mazda wants to replace the OMP and gaskets and charge me $1300+ labor for it. They are very adament that it's not covered under warranty to repeat that. Why they'd need to replace the pump is beyond me if they state a gasket is the cause of it.
I have called Mazda NA and opened a claim with them, and all they've done so far is try their hardest to not call me back. I'm hoping to hear a response on Monday, but all I get so far is that they've "talked to the dealership," and are "working with the warranty department to see if it's covered."
I guess part of this is a rant of frustration since I'm still covered under the powertrain warranty, but has anyone had this service performed and A.) Was it covered?, and B.) If so, what part of the warranty covered it?
Thanks in advance, everyone.
Mazda wants to replace the OMP and gaskets and charge me $1300+ labor for it. They are very adament that it's not covered under warranty to repeat that. Why they'd need to replace the pump is beyond me if they state a gasket is the cause of it.
I have called Mazda NA and opened a claim with them, and all they've done so far is try their hardest to not call me back. I'm hoping to hear a response on Monday, but all I get so far is that they've "talked to the dealership," and are "working with the warranty department to see if it's covered."
I guess part of this is a rant of frustration since I'm still covered under the powertrain warranty, but has anyone had this service performed and A.) Was it covered?, and B.) If so, what part of the warranty covered it?
Thanks in advance, everyone.
Last edited by RWatters; 04-13-2008 at 01:59 PM.
04-13-2008, 06:30 PM
#2
oil metering pump is required for engine operation. so it should be part of the powertrain warranty.
ask to speak with the region manager, sometimes its hard to get morons to understand what is OMP. u tell them *the pump's seal* has a failure, they will think oh, its not covered, its not part of the engine.
ask to speak with the region manager, sometimes its hard to get morons to understand what is OMP. u tell them *the pump's seal* has a failure, they will think oh, its not covered, its not part of the engine.
04-14-2008, 02:14 PM
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That's what I'll have to do, because Mazda NA, the dealership, and the regional manager have now all denied the claim and told me it's not getting fixed under warranty. They state it's under the grounds of the MOP not being under the powertrain warranty but rather the bumper-to-bumper warranty.
04-14-2008, 02:47 PM
#7
Zoom Zoom....
Reading from my Canadian (I know you're in the US) handy-dandy 2006 warranty booklet....
quote/
Page 16. Powertrain Warranty 60 months or 100,000 km, whichever comes first.
Page 17. Rotary engine (for RX-8)
(specific components covered)
Rotor housings, eccentric shaft, side housings, stationary gears, rotors, main bearings, tension bolts, intake manifold, front cover, flywheel, oil pan, oil pump, oil pump chain, metering oil pump, engine mounts, gaskets and seals.
/quote (the bold is my doing)
So, I am very interested to hear what the difference is in your case? I thought the US warranty was the same as Canada?
At least, you should demand that they give you something in writing - showing their diagnosis of the cause of the failure (in Ford warranty-speak, they choose a 'causal' part number for the claim which determines warranty) and stating the reason for the denial.
quote/
Page 16. Powertrain Warranty 60 months or 100,000 km, whichever comes first.
Page 17. Rotary engine (for RX-8)
(specific components covered)
Rotor housings, eccentric shaft, side housings, stationary gears, rotors, main bearings, tension bolts, intake manifold, front cover, flywheel, oil pan, oil pump, oil pump chain, metering oil pump, engine mounts, gaskets and seals.
/quote (the bold is my doing)
So, I am very interested to hear what the difference is in your case? I thought the US warranty was the same as Canada?
At least, you should demand that they give you something in writing - showing their diagnosis of the cause of the failure (in Ford warranty-speak, they choose a 'causal' part number for the claim which determines warranty) and stating the reason for the denial.
04-14-2008, 10:58 PM
#8
That's what I'll have to do, because Mazda NA, the dealership, and the regional manager have now all denied the claim and told me it's not getting fixed under warranty. They state it's under the grounds of the MOP not being under the powertrain warranty but rather the bumper-to-bumper warranty.
Here is what I JUST PULL DOWN from Mazda's USA web site in their warranty page :
Every new Mazda comes with a comprehensive warranty that provides coverage in the unlikely event a repair is needed in the first years after your vehicle's purchase. Please check your warranty information booklet for your specific vehicle's warranty information. We'll be right there with you all the time, wherever you go by providing warranty coverage and roadside assistance so that the total enjoyment of driving a Mazda never stops.
2007 and 2008 Vehicles:
BUMPER-TO-BUMPER
Mazda warrants that new 2007 and 2008 Mazda cars and trucks will be free of defects with normal use and prescribed maintenance for 36 months or 36,000 miles, which ever comes first. Ordinary maintenance items or adjustments, parts subject to normal wear and replacement and certain other items are excluded. This transferable "limited warranty" is included on all new Mazda vehicles sold and serviced in the United States.
POWERTRAIN LIMITED WARRANTY
Mazda warrants that the Powertrain Components of new 2007 and 2008 Mazda cars and trucks will be free of defects with normal use and prescribed maintenance for 60 months or 60,000 miles, which ever comes first. Ordinary maintenance items or adjustments, parts subject to normal wear and replacement and certain other items are excluded. This “limited warranty” is transferable during the warranty period on all new Mazda vehicles sold and serviced in the United States.
Complement the limited warranty on your new vehicle with the Mazda Extended Protection Plan, the only service agreement backed by Mazda. See your Mazda dealer for details.
2006 Vehicles:
BUMPER-TO-BUMPER
Mazda warrants that new 2006 Mazda cars and trucks will be free of defects with normal use and prescribed maintenance for 48 months or 50,000 miles, which ever comes first. Ordinary maintenance items or adjustments, parts subject to normal wear and replacement and certain other items are excluded. This transferable "limited warranty" is included on all new Mazda vehicles sold and serviced in the United States.
Complement the limited warranty on your new vehicle with the Mazda Extended Protection Plan, the only service agreement backed by Mazda. See your Mazda dealer for details.
Accessories:
Mazda notes that all Genuine Mazda Accessories, if installed by the Mazda Dealer prior to or at initial vehicle retail delivery, carry the same new-vehicle limited warranty as the vehicle. See dealer for limited-warranty details. With all accessories, please check with your Mazda dealer for applicable models. In some cases, parts in addition to those shown will be required for proper installation. In all cases, professional installation by your Mazda Dealer is recommended. Mazda reserves the right to change product availability or specifications at any time without incurring obligations. See your Mazda dealer for details.
2007 and 2008 Vehicles:
BUMPER-TO-BUMPER
Mazda warrants that new 2007 and 2008 Mazda cars and trucks will be free of defects with normal use and prescribed maintenance for 36 months or 36,000 miles, which ever comes first. Ordinary maintenance items or adjustments, parts subject to normal wear and replacement and certain other items are excluded. This transferable "limited warranty" is included on all new Mazda vehicles sold and serviced in the United States.
POWERTRAIN LIMITED WARRANTY
Mazda warrants that the Powertrain Components of new 2007 and 2008 Mazda cars and trucks will be free of defects with normal use and prescribed maintenance for 60 months or 60,000 miles, which ever comes first. Ordinary maintenance items or adjustments, parts subject to normal wear and replacement and certain other items are excluded. This “limited warranty” is transferable during the warranty period on all new Mazda vehicles sold and serviced in the United States.
Complement the limited warranty on your new vehicle with the Mazda Extended Protection Plan, the only service agreement backed by Mazda. See your Mazda dealer for details.
2006 Vehicles:
BUMPER-TO-BUMPER
Mazda warrants that new 2006 Mazda cars and trucks will be free of defects with normal use and prescribed maintenance for 48 months or 50,000 miles, which ever comes first. Ordinary maintenance items or adjustments, parts subject to normal wear and replacement and certain other items are excluded. This transferable "limited warranty" is included on all new Mazda vehicles sold and serviced in the United States.
Complement the limited warranty on your new vehicle with the Mazda Extended Protection Plan, the only service agreement backed by Mazda. See your Mazda dealer for details.
Accessories:
Mazda notes that all Genuine Mazda Accessories, if installed by the Mazda Dealer prior to or at initial vehicle retail delivery, carry the same new-vehicle limited warranty as the vehicle. See dealer for limited-warranty details. With all accessories, please check with your Mazda dealer for applicable models. In some cases, parts in addition to those shown will be required for proper installation. In all cases, professional installation by your Mazda Dealer is recommended. Mazda reserves the right to change product availability or specifications at any time without incurring obligations. See your Mazda dealer for details.
Powertrain Warranty Parts List
The listed below are the powertrain components covered under the Powertrain Limited Warranty:
Engine
* Cylinder Block, Cylinder Head, and All Internal Lubricated Parts (Piston engines)
* Rotor Housing and All Internal Parts (Rotary engines)
* Timing gears
* Timing chain/belt and tensioner
* Timing chain/belt front cover and gaskets
* Flywheel
* Valve Covers
* Oil Pan
* Oil Pump (Ok fine, lets just say THIS is just the regular oil pump for engine oil, but what ABOUT the next one?)
* Intake Manifold
* Exhaust Manifold
* Engine Mounts
* Turbocharger Housing and All Internal Lubricated Parts
* Supercharger Housing and All Internal Lubricated Parts
* Powertrain Control Module
* Water Pump and Gasket
* Thermostat
* Fuel Pump
* Seals and Gaskets (Seals, EXACTLY)
* Freeze Plugs were not added
Transmission and Transaxle
* Transmission Case and All Internal Parts
* Torque converter
* Clutch Pressure Plate
* Transmission Mounts
* Transfer Case and All Internal Parts
* Transmission/Transaxle Control Module
Front/Rear Drive System
* Final Drive Housing & all Internally Lubricated Parts
* Manual and Automatic Hub (4X4)
* Front Wheel Hubs and Bearings (FWD Transaxles)
* Rear Axle Housing & all Internally Lubricated Parts
* Axle/Drive Shafts
* Propeller shaft (RWD and AWD only)
* Universal Joints
* Constant Velocity Joints
* Rear Axle/Hub Bearings (RWD and AWD only)
* Seals and Gaskets
The listed below are the powertrain components covered under the Powertrain Limited Warranty:
Engine
* Cylinder Block, Cylinder Head, and All Internal Lubricated Parts (Piston engines)
* Rotor Housing and All Internal Parts (Rotary engines)
* Timing gears
* Timing chain/belt and tensioner
* Timing chain/belt front cover and gaskets
* Flywheel
* Valve Covers
* Oil Pan
* Oil Pump (Ok fine, lets just say THIS is just the regular oil pump for engine oil, but what ABOUT the next one?)
* Intake Manifold
* Exhaust Manifold
* Engine Mounts
* Turbocharger Housing and All Internal Lubricated Parts
* Supercharger Housing and All Internal Lubricated Parts
* Powertrain Control Module
* Water Pump and Gasket
* Thermostat
* Fuel Pump
* Seals and Gaskets (Seals, EXACTLY)
* Freeze Plugs were not added
Transmission and Transaxle
* Transmission Case and All Internal Parts
* Torque converter
* Clutch Pressure Plate
* Transmission Mounts
* Transfer Case and All Internal Parts
* Transmission/Transaxle Control Module
Front/Rear Drive System
* Final Drive Housing & all Internally Lubricated Parts
* Manual and Automatic Hub (4X4)
* Front Wheel Hubs and Bearings (FWD Transaxles)
* Rear Axle Housing & all Internally Lubricated Parts
* Axle/Drive Shafts
* Propeller shaft (RWD and AWD only)
* Universal Joints
* Constant Velocity Joints
* Rear Axle/Hub Bearings (RWD and AWD only)
* Seals and Gaskets
Or just show them this right in their face, cuz if this thing goes to court, Mazda will lose.
04-20-2008, 02:22 PM
#9
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The oil pump is covered under warranty. The MOP isn't.
That's what I was told, and I can't find any documentation on it that claims otherwise.
That's what I was told, and I can't find any documentation on it that claims otherwise.
04-20-2008, 03:03 PM
#10
OMP is held on by 3 bolts. Just drop the bottom plastic tray, and unbolt it. Replace the gasket with whatever you'd like, and reinstall.
If you need a new omp, call mazmart and get a replacement. There is no reason to pay $1300 for it. But I agree that the OMP should be counted as part of the powertrain warranty.
If you need a new omp, call mazmart and get a replacement. There is no reason to pay $1300 for it. But I agree that the OMP should be counted as part of the powertrain warranty.
04-20-2008, 07:39 PM
#11
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If you need just a new o-ring,
Online mazda parts sells them for $4.28
http://www.trademotion.com/partlocat...&siteid=214264
Mazdatrix has them for $5.81:
http://www.mazdatrix.com/8oil.htm
http://www.mazdatrix.com/getprice.as...m=14-6040-N3H1
...and if you need the whole oil metering pump, I'm selling mine for $90
https://www.rx8club.com/rx-8-parts-sale-wanted-44/fs-omp-injectors-lines-144786/
Online mazda parts sells them for $4.28
http://www.trademotion.com/partlocat...&siteid=214264
Mazdatrix has them for $5.81:
http://www.mazdatrix.com/8oil.htm
http://www.mazdatrix.com/getprice.as...m=14-6040-N3H1
...and if you need the whole oil metering pump, I'm selling mine for $90
https://www.rx8club.com/rx-8-parts-sale-wanted-44/fs-omp-injectors-lines-144786/
Last edited by GTAW; 05-10-2008 at 08:59 AM.
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