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Radio not Working after bump in Road

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Old 07-20-2011, 10:28 PM
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TX Radio not Working after bump in Road

Hey guys, need some help here, so I have a 04 8 as my sig states below. Well sometimes on some bumpy roads my CD player will skip but the CD will start playing again. ( I actually cant remember if this happens with just the radio now) But anyway today I ran over a bump in the road where they laid new pavement, that was a bit higher than the "old" road and it felt pretty hard and the cd player/radio no longer works at all. The CD wont play, the radio wont play, the radio wont power on or off and the lights are out on the radio player as well that shows me the temp, etc

Could it be a fuse, or something came loose or what could it be? what fixes can I try?

Thanks in advance
Old 07-20-2011, 11:58 PM
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The faceplate separated from the head unit. It could have just come unplugged or it cracked. It happens if you are not careful removing the headunit and pull on the radio faceplate (it plugs into and screws to the actual head unit and CD player).

Gently remove it and see. It's easy to remove. You might just have to plug it back in or maybe superglue (will probably vibrate loose again) it and see if it works. First try gently pushing on the front and see if it presses in at all.
Old 07-21-2011, 08:36 AM
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Is there any specific steps to remove it? or tools I need?
Old 07-21-2011, 09:21 AM
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Originally Posted by Globetrahter
Is there any specific steps to remove it? or tools I need?

Search the DIY section, you will find many threads on how to remove it.
Old 07-23-2011, 12:13 PM
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Just found out Im covered so Mazda is going to fix this on Monday
Old 07-23-2011, 06:19 PM
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Originally Posted by Globetrahter
Just found out Im covered so Mazda is going to fix this on Monday

Glad it is still covered under warranty. Warranty is a good thing to have, specially with the issues were having about this car.
Old 08-02-2011, 10:42 AM
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So I just found my car was not covered under the warranty since I got the warranty that was under the one that covers the radio SMDFH!!!!

So I'm not paying $680 and they said the faceplate needs to be replaced and the diagnosis is $210 for 2 hours ..... now I have to wait for the dude to help me tomorrow when he comes back to work. I told them I was never told that I approved the car get fixed so we shall see
Old 08-02-2011, 10:46 AM
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Originally Posted by Globetrahter
So I just found my car was not covered under the warranty since I got the warranty that was under the one that covers the radio SMDFH!!!!

So I'm not paying $680 and they said the faceplate needs to be replaced and the diagnosis is $210 for 2 hours ..... now I have to wait for the dude to help me tomorrow when he comes back to work. I told them I was never told that I approved the car get fixed so we shall see

Say what? that first sentence makes no sense.

You can buy a used headunit for $50.00-$100.00.
Old 08-02-2011, 11:47 AM
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Originally Posted by 9krpmrx8
Say what? that first sentence makes no sense.

You can buy a used headunit for $50.00-$100.00.
Sorry about that, I wrote that mad. Yeah well I have the 100K warranty which is only for my Engine stuff etc and the clutch. But when I got the car in May, I got the 3 year extended warranty through AUL called the estate warranty. The service technician told me that, that warranty is 2nd to the best warranty and unfortunately my estate warranty does not cover the radio. To fix the radio he said that it would be $680, Since I can't pay that, it would cost $200 for 2 hours for the diagnosis of the issue.

I told him that I was never called to confirm the diagnosis since he said the original guy that helped me should have called to confirm I wanted to do that. I took the car in at 10am which was my appt, and they said they cant look at it till after Lunch (1 oclock). I never got a call back till I called in today at 8am this morning. (actually I called back yesterday 3 times and they were still seeing what was wrong with my car) but the guy said that he had to call the warranty company to see if my radio was covered. I should have been told that my radio was not covered prior in my warranty prior to them working on it right?
Old 08-02-2011, 03:04 PM
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Originally Posted by 9krpmrx8
Say what? that first sentence makes no sense.

You can buy a used headunit for $50.00-$100.00.
Looks like I'm taking your option and getting a used HeadUnit
Old 08-02-2011, 03:07 PM
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Yeah I had the extended 100k warranty and it covered some expensive stuff but not interior bits. Replacing the head unit is a breeze. You might even be able to snag a 6 disc changer unit.
Old 08-02-2011, 03:30 PM
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Before you buy a new one or a second hand unit, there are a couple of things you can check.

The Radio has a fuse located in the footwell fuse panel, no 2 IIRC. Also one of the many connectors may have come loose and removal and replacement may sort this problem out. If that fails, there is an internal fuse in the head unit that can be repaired, which may have blown.

Guide to removing head unit can be found here RX8 Radio Removal
Old 08-02-2011, 03:34 PM
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I'm going to verify this as well when I pick up the car on Thursday but do I need just the faceplate or the actual CD Player? I was looking on MazMart website
Old 08-02-2011, 03:34 PM
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Originally Posted by dino1now
Before you buy a new one or a second hand unit, there are a couple of things you can check.

The Radio has a fuse located in the footwell fuse panel, no 2 IIRC. Also one of the many connectors may have come loose and removal and replacement may sort this problem out. If that fails, there is an internal fuse in the head unit that can be repaired, which may have blown.

Guide to removing head unit can be found here RX8 Radio Removal
I'll check this out, thanks
Old 08-02-2011, 03:57 PM
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i had this happen once in another car, found out it was just the fuse.

but thats a bummer, as 9krmprx8 said you can snag a used head unit cheap, i've seen the 6disk ones on ebay from 150-200. I just ordered the Mp3 unit so i'll have the single disk up for grabs.
Old 08-02-2011, 04:07 PM
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Originally Posted by Grimm0ne
i had this happen once in another car, found out it was just the fuse.

but thats a bummer, as 9krmprx8 said you can snag a used head unit cheap, i've seen the 6disk ones on ebay from 150-200. I just ordered the Mp3 unit so i'll have the single disk up for grabs.
Whats the MP3 Unit exactly?
Old 08-02-2011, 04:23 PM
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are radio is a modular type system. you can swap for the single to mp3/single to 6disk, tape deck.

you just pull the old out, unbolt the old, bolt in the new, and tada. i was going to go 6disk, but i like my mp3 mixs.
Old 08-05-2011, 04:21 PM
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Hey, Guys, Im back, I just got my car back as well, I just want to verify exactly what I need after this was written by the technician at Mazda about my radio

"Found radio faceplate broken from someone trying to pull radio out without removing security bolt- pins for connector had been pulled out which caused loss of power between radio and faceplate - I was able to reassemble faceplate to radio but is not secure and will not stay connected over time"

So the radio was working when I got it but I hit a bump and of course it stopped working again. So I'm taking yall's advice which is to get a used Faceplate. Before I buy and this is what Im verifying and assume, is that the connectors are attached behind the faceplate? And if so I can just order this

http://www.mazmart.com/ItemDetail.aspx?id=592

http://www.mazmart.com/ItemDetail.aspx?id=593

BTW I'm not sure the differences between those... Thanks
Old 08-05-2011, 04:25 PM
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Originally Posted by Globetrahter
Hey, Guys, Im back, I just got my car back as well, I just want to verify exactly what I need after this was written by the technician at Mazda about my radio

"Found radio faceplate broken from someone trying to pull radio out without removing security bolt- pins for connector had been pulled out which caused loss of power between radio and faceplate - I was able to reassemble faceplate to radio but is not secure and will not stay connected over time"

So the radio was working when I got it but I hit a bump and of course it stopped working again. So I'm taking yall's advice which is to get a used Faceplate. Before I buy and this is what Im verifying and assume, is that the connectors are attached behind the faceplate? And if so I can just order this

http://www.mazmart.com/ItemDetail.aspx?id=592

http://www.mazmart.com/ItemDetail.aspx?id=593

BTW I'm not sure the differences between those... Thanks
A new faceplate will work provided the deck itself is okay. Usually it is the faceplate that cracks. But for $100.00 you could get a whole head unit. Check out the part out threads, phantom RX is parting out his 07', he may have one. I paid $50.00 or $75 for mine when I replaced it.
Old 08-05-2011, 04:36 PM
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Originally Posted by 9krpmrx8
A new faceplate will work provided the deck itself is okay. Usually it is the faceplate that cracks. But for $100.00 you could get a whole head unit. Check out the part out threads, phantom RX is parting out his 07', he may have one. I paid $50.00 or $75 for mine when I replaced it.
Thanks alot for that info! Ill check it out
Old 08-06-2011, 12:26 AM
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hey man idk if you bought the new faceplate already but i literally just fixed the same problem earlier today the faceplate has those four screws in in that have little mounts that go into the plastic piece all four of my plastic pieces were broken all i had to do was pull out the metal piece add a little krazy glue and put them back in let it dry and i took my 8 off road earlier and it was fine it will save you a few bucks
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